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iSupport

iSupport

RATING:

4.3

(34)

About iSupport

iSuppport is a help desk solution designed for small and midsize companies that offers incident management, problem management, change management, end user self-support and reporting functionalities within a suite. iSupport allows users to manage all the aspects of the help desk process including incident, change and deployment approvals from a single solution. The incident management functionality of the solution combines incoming requests from multiple sources such as phone, email, chat and discussion forums and routes them to the appropriate staff based on defined business rules. iSupport features mySupport which allows users to share the self help material with team members. This feature also allows users to manage help desk discussion forums and live chat...

iSupport Pricing

Options for both hosted and on premises.

Starting price:

$699.00 one time

Free trial:

Available

Free version:

Not Available

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