# Slack Software Reviews, Demo & Pricing - 2026 > Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/remote-support/slack-profile --- [Home](https://www.softwareadvice.com/) / [Content Collaboration Software](https://www.softwareadvice.com/content-collaboration/) / Slack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/) # Slack 2026: Benefits, Features & Pricing Wondering if Slack is right for your organization? Our Content Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Slack 4.7 [(24118)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Pricing Starting at $8.75 per month ### About Slack Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android. Wondering if Slack is right for your organization? Our Content Collaboration Software selection experts can help you in 15 minutes or less. ## Slack User Interface ## Popular Slack Alternatives Main Product Slack 4.7 [(24118)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11044)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.43Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5247)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17582)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12120)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Basecamp](https://www.softwareadvice.com/project-management/basecamp-profile/) 4.3 [(14420)](https://www.softwareadvice.com/project-management/basecamp-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.23Value for money - 4.30Customer support - 4.20Functionality Pricing Starting at $15.00 per month Get Price ## Slack Pros and Cons We analyzed 24,118 verified reviews for Slack to find out what actual users really think. Select to learn more Streamlined Project Collaboration Slack supports collaboration with channels for projects, real-time updates, file sharing, and integrations with tools like Jira and Confluence. Teams can coordinate tasks, share resources, and communicate across departments or organizations, enhancing productivity and transparency. Centralized Team Messaging Tools Slack organizes team conversations into channels, threads, and direct messages, making it easy to share ideas, files, and updates. Integrations with other apps and features like pinning, tagging, and search help teams communicate efficiently and keep discussions focused. Intuitive Interface And Setup Slack's user-friendly design makes onboarding and daily use straightforward for individuals and teams. Navigation is simple, setup is quick, and features like guest access, huddles, and integrations are easy to manage, even for those new to collaboration platforms. Notification Overload And Delays Slack notifications can quickly become overwhelming, especially in large teams or active channels. Users often struggle with delayed alerts, missed messages, and limited customization options, making it hard to stay focused and keep track of important updates. Limited Free Plan And High Cost Slack's free version restricts message history, storage, and some features, which can be frustrating for small teams. Upgrading to paid plans is often necessary but can be expensive, especially for organizations needing advanced functionality or larger user counts. Message History And Organization Issues Finding older messages can be difficult, especially on the free plan with limited history. Important conversations may get buried in busy channels, and managing direct messages or clearing chats is cumbersome. Some users report delays and occasional app glitches. ## Slack Pricing and Plans Starting price: $8.75 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - 1 workspace - 10 Integrations With Other Apps Like Google Drive/Office 365 - standard support - 1:1 Voice and Video Calls - Access to 10000 Recent Messages Pro $8.75 per user, per month Plan includes: - Unlimited message history - Unlimited apps and integrations - Unlimited canvases with 30 days of version history - Voice-first huddles with up to 50 participants - Secure work with other companies using Slack Connect channels Business+ $15.00 per user, per month Plan includes: - User provisioning and deprovisioning - SAML-based single sign-on - Unlimited canvases with 90 days of version history - Data exports for all messages Enterprise Grid Pricing available upon request Plan includes: - Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris - Built-in employee directory - Large scale collaboration and alignment with support for up to 500,000 users - Streamlined administration with centralized controls and customizable policies Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Slack Features - Popular features found in Content Collaboration Collaboration Tools Content Library File Sharing Mobile Access Version Control - More features of Slack Access Controls/Permissions Activity/News Feed Activity Tracking AI/Machine Learning Alerts/Notifications API Archiving & Retention Audio Calls Audio Capture Authentication Brainstorming Calendar Management Call Conferencing Call Recording Call Routing Chatbot Chat/Messaging Commenting/Notes Communication Management Compliance Management Conferencing Contact Management Content Management Content Sharing CRM Customizable Templates Discussions/Forums Document Management Drag & Drop Employee Directory Employee Engagement Encryption Feedback Management File Transfer Filtering For Developers For Sales Teams/Organizations Full Text Search Group Management Group Messaging Interaction Tracking Knowledge Base Management Live Chat Meeting Management Meeting Notes Member Directory @mentions Messaging Moderation Monitoring Multi-Channel Communication Multiple Data Sources Multi-User Collaboration Natural Language Processing Notes Management Presentation Streaming Prioritization Private Chat Productivity Tools Projections Read Receipts Real-Time Chat Real-time Consumer-facing Chat Real-Time Data Real-Time Notifications Real Time Synchronization Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting/Analytics Reporting & Statistics Scheduling Screen Capture Screen Recording Screen Sharing Search/Filter Server Monitoring Single Sign On SSL Security Support Ticket Management Surveys & Feedback Tagging Task Management Team Collaboration Third-Party Integrations To-Do List Transcripts/Chat History Troubleshooting Two-Factor Authentication Two Way Audio & Video Two-Way Audio & Video User Management Video Chat Video Conferencing Video Support Visitor Management Whiteboard Widgets Workflow Management ## Slack Integrations Google Drive Integration rated 4.8 from 284 reviews Google Calendar Integration rated 4.9 from 208 reviews Jira Integration rated 4.7 from 198 reviews Zoom Workplace Integration rated 4.8 from 127 reviews Asana Integration rated 4.7 from 89 reviews GitHub Integration rated 4.6 from 87 reviews See all 172 integrations ## Slack User Reviews Overall Rating 4.7 Ratings Breakdown 5 72% 4 24% 3 4% 2 1% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.4 Functionality 4.6 AM Alexandra M. Verified reviewer Chemicals 2-10 employees Used daily for more than 2 years Review source Reviewed April 2026 Easy Tool for Remote Work 5 Many years in, and my team still uses Slack to communicate because it's efficient! I use it daily and will continue to do so. Ratings Breakdown 5 Ease of use 4 Value for money 5 Functionality Pros: Slack makes it easy to communicate with colleagues in a remote work setting with the ability to create group chats, different channels, and share files. Cons: Depending on the version you pay for, Slack does run out of storage and will delete old messages. However, it notifies you first. I also find I sometimes have trouble with the phone app. Read More DN David N. Verified reviewer Information Technology and Services 201-500 employees Used daily for more than 2 years Review source Reviewed April 2026 Great chat platform for businesses 5 Overall Slack is a great messaging platform for businesses. The UI is straightforward and intuitive. Public and private channels for specific projects/groups is a great feature and easy for end users to navigate. The huddle feature is good as well if you need to voice/video call and/or screenshare. The ease and ability to invite external people into your workspace is great as well. Admin reporting and analytics could be slightly improved though. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The UI is very easy to navigate and end users usually prefer Slack over many other messaging platforms. The use of public and private channels is very straightforward and easy for users to navigate. Collaboration with external individuals and/or other company workspaces is a great feature and very easy to setup. Licensing structure is pretty simple as well and you have the ability to invite external guests either to a single channel or multiple channels. Cons: Message history/export for admins is only available on the enterprise or Grid subscription and even when you do get it, it comes as JSON file that you still have to parse through. Slack Connect and 3rd party app integrations are a good feature but can get annoying when the original user account is deactivated which kills any integrations or connections they originally setup. There needs to be a way to transfer that ownership/connection to another user or admin to keep those integrations as is. Admins also can't see or manage private channels which can be annoying. Reasons for choosing Slack Ease of use and simpler UI/navigation. Creating a "channel" in Teams is a nightmare. Read More JC Jamie C. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for more than 2 years Review source Reviewed March 2026 Slack is a valuable Comms Tool 4 Slack is a valuable communication tool for internal and external teams, and it makes comms quick and easy between team members. Ratings Breakdown 4 Ease of use 4 Value for money 2 Customer support Previously 3 4 Functionality Previously 3 Pros: Ease and speed of communication. It's quick and easy to share news, information and instructions on Slack, which makes progressing tasks efficient. Cons: I've always found notifications in Slack confusing and inefficient. Even when you have read the notification, Slack often suggests it's still unread which is annoying. Read More PD Patricia D. Verified reviewer Banking 10000+ employees Used daily for less than 2 years Review source Reviewed March 2026 Great experience with Slack. 5 My overall experience using Slack messaging was a positive experience. It made our team meetings memorable by sharing GIF’s, videos and important company information. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is the most user friendly messaging experience I ever experienced. It made our team meeting more productive since it was quicker than meeting face to face. All my colleagues were happy with it. Cons: Nothing, I don’t remember anything being bad.Everyone picked up on learning this messaging system quickly. Reasons for switching to Slack It was a company wide decision to switch from slack to Microsoft Teams. Most of my coworkers did not welcome the change and preferred Slack over Teams. Microsoft Teams took up more space and could not minimize the chat box. Read More James W. Verified reviewer Higher Education 51-200 employees Used daily for less than 2 years Review source Reviewed May 2026 The Best Communication Platform 5 Slack is a superb communication platform. It's easy, organized, fun, and effective. Of the many communication tools out there, like Discord and Telegram, Slack stands out with more capability and yet more simplicity. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I most like about Slack are the video call feature (Huddle) and screen-recording feature (which also allows you to record audio and camera with it). Cons: I can't think of anything significant that I don't like about Slack as a product. If anything, being owned by a smaller company rather than Salesforce would be preferred. And maybe having a different product name than "Slack" since it helps your teams get more done! Reasons for switching to Slack We needed more real-time communication and more collaborative communication in order to be more efficient. Read More VR Verified Reviewer Computer Hardware 51-200 employees Used daily for less than 2 years Review source Reviewed May 2026 Slack ain’t slacking in the features 5 Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way. Cons: I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams) Reasons for switching to Slack For the features mainly as it has lots more third party integrations. Read More VR Verified Reviewer Non-Profit Organization Management 11-50 employees Used daily for more than 2 years Review source Reviewed April 2026 Solid products for teams 5 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: An amazing product that truly allows teams to connect, collaborate, and communicate with ease. It's extremely easy to share files via drag-and-drop, and there are almost no bugs or issues. Cons: Obviously, it's a premium product and it comes to a premium price. It would be better if it were more affordable for certain organizations like charities, but getting access to their discounted program is challenging, and the process is not straightforward. Reasons for choosing Slack Slack is much more professional and easy to use Reasons for switching to Slack Microsoft Teams is outrageously expensive and Slack is much more easier to use and has a better functionality. Read More AF Amanda F. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed May 2026 Powerful communication and work management tool 4 After making it through the initial learning period, I have been happy using Slack. It helps me manage communication topics, stay on top of my work, and go back through chat histories to find information and files I need. Ratings Breakdown 3 Ease of use 5 Functionality Pros: Slack is a powerful tool for both work management and communication. The supported integrations elevates visibility of tasks from different connected applications. The splitting of Direct Messages and Channels is helpful for ensuring communication reaches its target audience. Cons: Slack has a steep learning curve compared to other platforms (less intuitive in my opinion). Based on if conversations were continued within individual threads or within the main body of a message, I could inadvertently miss replies. Also it seems that my notifications for in-thread replies are inconsistent between my computer and phone's application. I'm used to this now and just make sure to constantly monitor the Activity page. Reasons for switching to Slack I went to a new company that uses Slack instead of Teams. Read More VR Verified Reviewer Sports 11-50 employees Used daily for less than 2 years Review source Reviewed May 2026 Every business owner / manager needs to use this 5 My experience with Slack has been excellent. It allows me to stay organized and keep my teams on the same page with communications and news. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, has all the features you could need, and it truly makes communication with colleagues and employees easy. Cons: I have yet to find anything that I don't like about slack! All of it's features are helpful and the app is user-friendly. Reasons for switching to Slack Slack has more features and is more user-friendly. Read More Jim R. Verified reviewer Automotive 51-200 employees Used daily for less than 2 years Review source Reviewed April 2026 Best Tool for the Cost 4 It has helped with communication throughout our entire company. I do wish the Mobile version was easier to navigate. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Very robust with tools to help cater to your exact needs. Teams like sales and operations and tech can be easily tasked. Cons: It can be overwhelming when you have numerous users. Occasionally, I can miss certain chats with other team members. Reasons for switching to Slack Cost and ease of use. Executives made this decision. Read More Showing 1 - 10 of 24118 Reviews [See All Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) ## Slack Popular Comparisons [Microsoft Teams vs Slack](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[Connecteam vs Slack](https://www.softwareadvice.com/hr/connecteam-profile/vs/slack/)[Google Workspace vs Slack](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/slack/)[Google Meet vs Slack](https://www.softwareadvice.com/voip/google-meet-profile/vs/slack/)[Basecamp vs Slack](https://www.softwareadvice.com/project-management/basecamp-profile/vs/slack/)[Asana vs Slack](https://www.softwareadvice.com/project-management/asana-profile/vs/slack/)[monday.com vs Slack](https://www.softwareadvice.com/marketing/monday-com-profile/vs/slack/)[Wrike vs Slack](https://www.softwareadvice.com/remote-support/slack-profile/vs/wrike/)[Bitrix24 vs Slack](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/slack/)[Flock vs Slack](https://www.softwareadvice.com/compare/154669-slack/vs/165028-Flock/)[Trello vs Slack](https://www.softwareadvice.com/remote-support/slack-profile/vs/trello/)[GoTo Meeting vs Slack](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/slack/)[Webex Suite vs Slack](https://www.softwareadvice.com/remote-support/slack-profile/vs/webex/)[Pumble vs Slack](https://www.softwareadvice.com/collaboration/pumble-profile/vs/slack/)[ClickUp vs Slack](https://www.softwareadvice.com/project-management/clickup-profile/vs/slack/)[Mattermost vs Slack](https://www.softwareadvice.com/workflow/mattermost-profile/vs/slack/)[Miro vs Slack](https://www.softwareadvice.com/project-management/miro-profile/vs/slack/)[Workplace from Meta vs Slack](https://www.softwareadvice.com/compare/154669-slack/vs/165817-Workplace/)[Jira vs Slack](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/slack/) [Compare All Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/) ## Other Top Recommended Content Collaboration Software [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (329) Recently recommended **17** times [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) **4.8** (28509) Recently recommended **0** times [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) **4.5** (12731) Recently recommended **0** times [Box](https://www.softwareadvice.com/cms/box-profile/) **4.4** (5633) Recently recommended **0** times Stuck Between Options? 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