---
title: "Slack Software Reviews, Demo & Pricing - 2026"
description: "Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/remote-support/slack-profile/"
page_type: "product"
language: "en"
---

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Slack

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Overview

[Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/)

# Slack Review

From $8.75-$15/month Free version 30-day free trial 4 plans

Wondering if Slack is right for your organization?

Our Content Collaboration Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Slack

4.7

[(24168)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Pricing

Starting at $8.75 per user per month

### About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.

Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.

Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.

Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.

Wondering if Slack is right for your organization?

Our Content Collaboration Software selection experts can help you in 15 minutes or less.

## Slack User Interface

## Popular Slack Alternatives

Main Product

Slack

4.7

[(24168)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

[Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

4.5

[(11117)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.44Value for money
-   4.24Customer support
-   4.39Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5305)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17653)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/)

4.5

[(12153)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.63Value for money
-   4.29Customer support
-   4.32Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Basecamp](https://www.softwareadvice.com/project-management/basecamp-profile/)

4.3

[(14434)](https://www.softwareadvice.com/project-management/basecamp-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.23Value for money
-   4.30Customer support
-   4.20Functionality

Pricing

Starting at $15.00 per month

Get Price

## Slack Pros and Cons

We analyzed 24,168 verified reviews for Slack to find out what actual users really think.

Select to learn more

Streamlined Project Collaboration

Slack supports collaboration with channels for projects, real-time updates, file sharing, and integrations with tools like Jira and Confluence. Teams can coordinate tasks, share resources, and communicate across departments or organizations, enhancing productivity and transparency.

Centralized Team Messaging Tools

Slack organizes team conversations into channels, threads, and direct messages, making it easy to share ideas, files, and updates. Integrations with other apps and features like pinning, tagging, and search help teams communicate efficiently and keep discussions focused.

Intuitive Interface And Setup

Slack's user-friendly design makes onboarding and daily use straightforward for individuals and teams. Navigation is simple, setup is quick, and features like guest access, huddles, and integrations are easy to manage, even for those new to collaboration platforms.

Notification Overload And Delays

Slack notifications can quickly become overwhelming, especially in large teams or active channels. Users often struggle with delayed alerts, missed messages, and limited customization options, making it hard to stay focused and keep track of important updates.

Limited Free Plan And High Cost

Slack's free version restricts message history, storage, and some features, which can be frustrating for small teams. Upgrading to paid plans is often necessary but can be expensive, especially for organizations needing advanced functionality or larger user counts.

Message History And Organization Issues

Finding older messages can be difficult, especially on the free plan with limited history. Important conversations may get buried in busy channels, and managing direct messages or clearing chats is cumbersome. Some users report delays and occasional app glitches.

## Slack Pricing and Plans

Starting price: $8.75 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

-   1 workspace
-   10 Integrations With Other Apps Like Google Drive/Office 365
-   standard support
-   1:1 Voice and Video Calls
-   Access to 10000 Recent Messages

Pro

$8.75

per user, per month

Plan includes:

-   Unlimited message history
-   Unlimited apps and integrations
-   Unlimited canvases with 30 days of version history
-   Voice-first huddles with up to 50 participants
-   Secure work with other companies using Slack Connect channels

Business+

$15.00

per user, per month

Plan includes:

-   User provisioning and deprovisioning
-   SAML-based single sign-on
-   Unlimited canvases with 90 days of version history
-   Data exports for all messages

Enterprise Grid

Pricing available upon request

Plan includes:

-   Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris
-   Built-in employee directory
-   Large scale collaboration and alignment with support for up to 500,000 users
-   Streamlined administration with centralized controls and customizable policies

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Slack Features

-   Popular features found in Content Collaboration
    
    Collaboration Tools
    
    Content Library
    
    File Sharing
    
    Mobile Access
    
    Version Control
    
-   More features of Slack
    
    Access Controls/Permissions
    
    Activity/News Feed
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Audio Calls
    
    Audio Capture
    
    Authentication
    
    Brainstorming
    
    Calendar Management
    
    Call Conferencing
    
    Call Recording
    
    Call Routing
    
    Chatbot
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Conferencing
    
    Contact Management
    
    Content Management
    
    Content Sharing
    
    CRM
    
    Customizable Templates
    
    Discussions/Forums
    
    Document Management
    
    Drag & Drop
    
    Employee Directory
    
    Employee Engagement
    
    Encryption
    
    Feedback Management
    
    File Transfer
    
    Filtering
    
    For Developers
    
    For Sales Teams/Organizations
    
    Full Text Search
    
    Group Management
    
    Group Messaging
    
    Interaction Tracking
    
    Knowledge Base Management
    
    Live Chat
    
    Meeting Management
    
    Meeting Notes
    
    Member Directory
    
    @mentions
    
    Messaging
    
    Moderation
    
    Monitoring
    
    Multi-Channel Communication
    
    Multiple Data Sources
    
    Multi-User Collaboration
    
    Natural Language Processing
    
    Notes Management
    
    Presentation Streaming
    
    Prioritization
    
    Private Chat
    
    Productivity Tools
    
    Projections
    
    Read Receipts
    
    Real-Time Chat
    
    Real-time Consumer-facing Chat
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real Time Synchronization
    
    Real-Time Updates
    
    Recording
    
    Reminders
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Screen Capture
    
    Screen Recording
    
    Screen Sharing
    
    Search/Filter
    
    Server Monitoring
    
    Single Sign On
    
    SSL Security
    
    Support Ticket Management
    
    Surveys & Feedback
    
    Tagging
    
    Task Management
    
    Team Collaboration
    
    Third-Party Integrations
    
    To-Do List
    
    Transcripts/Chat History
    
    Troubleshooting
    
    Two-Factor Authentication
    
    Two Way Audio & Video
    
    Two-Way Audio & Video
    
    User Management
    
    Video Chat
    
    Video Conferencing
    
    Video Support
    
    Visitor Management
    
    Whiteboard
    
    Widgets
    
    Workflow Management
    

## Slack Integrations

Google Drive

Integration rated 4.8 from 289 reviews

Google Calendar

Integration rated 4.9 from 209 reviews

Jira

Integration rated 4.7 from 203 reviews

Zoom Workplace

Integration rated 4.8 from 128 reviews

GitHub

Integration rated 4.6 from 89 reviews

Asana

Integration rated 4.7 from 89 reviews

See all 172 integrations

## Slack User Reviews

Overall Rating

4.7

Ratings Breakdown

5

72%

4

24%

3

4%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.4

Functionality

4.6

VR

Verified

Reviewer

Higher Education

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2026

Absolutely the best; wish my team utilized it better

5

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Absolutely the best communication tool still. It's still very easy to use, share, promote collaboration and communication, and has enough tools built in.

Cons:

It can be used a little too aggressively by teams and people turning it into a social media-like environment.

Read More

DR

Dave R.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2026

Effective Collaboration Platform for IT and Business Teams

5

We've had a positive experience using Slack as a collaboration platform across multiple departments. It has improved communication, accelerated issue resolution, and provided a centralized location for project discussions and file sharing. From an IT administration perspective, deployment and user management have been straightforward, the platform has proven reliable, and the available integrations have helped streamline daily business operations. Overall, Slack has been a dependable solution that has enhanced productivity and cross-functional collaboration.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Slack has streamlined communication across our IT, operations, and business teams by replacing lengthy email chains with organized channels and direct messaging. The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently.

Cons:

As workspaces grow, conversations and notifications can become overwhelming without proper channel organization and notification management. Some advanced administration, security, and compliance features are also reserved for higher-tier licensing plans.

Reasons for choosing Slack

Software productivity, performance and stability.

Read More

VR

Verified

Reviewer

Retail

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2026

Slack - The professional accountability tool

5

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Using the channels has made daily reporting for my team so simple. It’s been a great help with holding my team accountable.

Cons:

Logging in can be tricky. It’s also hard to use on an older PC as it doesn’t work on older versions of windows.

Read More

James W.

Verified reviewer

Higher Education

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

The Best Communication Platform

5

Slack is a superb communication platform. It's easy, organized, fun, and effective. Of the many communication tools out there, like Discord and Telegram, Slack stands out with more capability and yet more simplicity.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I most like about Slack are the video call feature (Huddle) and screen-recording feature (which also allows you to record audio and camera with it).

Cons:

I can't think of anything significant that I don't like about Slack as a product. If anything, being owned by a smaller company rather than Salesforce would be preferred. And maybe having a different product name than "Slack" since it helps your teams get more done!

Reasons for switching to Slack

We needed more real-time communication and more collaborative communication in order to be more efficient.

Read More

MB

Mohammed B.

Verified reviewer

Research

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2026

Efficient Team Communication and Collaboration Tool

5

Slack has been a reliable communication platform for collaborating with teams, sharing files, and staying updated on projects. Its channel-based structure keeps conversations organized and easy to follow.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Slack makes team communication fast and organized with channels, direct messaging, and integrations.

Cons:

Notifications can become overwhelming, and some useful features are limited in the free version. Update this features

Reasons for switching to Slack

Give best experience and work friendly compared to others.

Read More

RR

Rhonda R.

Verified reviewer

E-Learning

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

It's Working For Me

5

Under-rated for it's expansive and customizable uses. I run a small business with Slack, Drive, and a few other tools.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

It does what it says it will do, and in a clean format. It looks simple, but it works to manage projects.

Cons:

I don't have any particular complaints about it. I like what it does, and I haven't felt like I needed more from it.

Reasons for choosing Slack

Ease of use, price, customizable ways to use channels.

Read More

JP

Jillian P.

Verified reviewer

Events Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

Slack is easy!

4

Really enjoyed it. It helped reduce the use of multiple platforms of communication from multiple departments.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Functionality

Pros:

The ease of multi-team communication all in one platform with ways to build channels for more strategic organization.

Cons:

The search ability. it was very challenging to go back and find exactly what you were looking for like you can in email.

Reasons for choosing Slack

Better price, more user friendly and did not need the video options of Zoom.

Reasons for switching to Slack

Because everyone was using different platforms to message eachother.

Read More

AM

Ashif M.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

Excellent for setting up a small business

5

My overall experience has been excellent and I recommend it to anyone I work with, especially small businesses

Ratings Breakdown

4

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

I have been using SLACK for a number of years now and the Free version has most of the features I need to get a business up and running. I especailly like the Channel feature which allows you to comparmentalise your activities.

Cons:

The Huddle feature is a little "hit and miss" and often the video quality is not very good so I rarely use it

Reasons for choosing Slack

Slack has a free version which is perfect for most of my use cases

Read More

MS

Marvin S.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2026

Great standalone Chat

5

Starting out as a small team it was a no brainer to try slack it easily integrates into anything else you might use, but when growing the price became a problem for a still small team paying so much per user for just the chat app was pretty painful

Ratings Breakdown

5

Ease of use

3

Value for money

5

Functionality

Pros:

Slack is the all in one messaging app, supporting all kinds of plugins and connectors to other services you could image or need. It's easy to set up and get started with the free plan.

Cons:

The Pro and business plans are pretty expensive for a small team that just needs a chat, especially the bit bold 50% of pricing is misleading since its only for the first 3 months.

Reasons for switching to Slack

We wanted to get away from the Microsoft ecosystedm

Read More

KC

Kaycee C.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2026

Simple easy tool for work

5

I like it. It’s nothing special honestly but I like it as it’s simple to use. You don’t need complicated functions for apps like this

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I have been using it for years and found it very handy. I can easier communicate with colleagues and share files for work

Cons:

Nothing much. I used some other tools but found that they are actually quite similar. I am okay with it as long as I can talk to colleagues

Reasons for switching to Slack

Because the company changed from teams. I guess it’s similar

Read More

Showing 1 - 10 of 24168 Reviews

[See All Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

## Slack Popular Comparisons

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