Ratings & Reviews

Overall Rating

4.22 / 5 (154)

4.34 / 5 (1,205)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

March 23, 2020

June 2, 2020

Pros/Cons

  • Pros

  • Does what it says on the tin. Perfectly reliable and ease of use. I use this in my everyday work to call clients all over the world. Works well to both make and receive calls.

  • Aircall is really easy to use. It gives me feedbacks regarding my connection and allows me to reach out to customers in different countries easily.

  • Cons

  • Not really a con, but would love to be able to set-up IVR based on caller ID. Hopefully this feature will be added soon :)

  • Sometimes the connection is not perfect but it works great for most of the time :)

  • Pros

  • The free version of this software is great, there was no down-time, very easy to use, and not complicated for the older generation.

  • I love that it is so easy to use. Everything is very self explanatory and it is almost impossible to get confused while using it. I also like that I can choose my own URL for meetings.

  • Cons

  • Sometimes when using the browser only feature there have been glitches where the screen with need to be reloaded. But above all the pros vastly exceed the cons.

  • At times, the service can freeze and tend to lag on the other person's end, but never a sufficient amount to where it causes substantial issues. Otherwise I'm completely happy with this service.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots