--- title: "ClickUp Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ClickUp. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ClickUp is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/clickup-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [ClickUp](https://www.softwareadvice.com/project-management/clickup-profile/) / ClickUp Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/clickup-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/clickup-profile/alternatives/) # ClickUp User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 4,691 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 3,248 reviews (69%) - 4 stars: 1,215 reviews (26%) - 3 stars: 175 reviews (4%) - 2 stars: 28 reviews (1%) - 1 star: 25 reviews (1%) ### Most mentioned pros - It has streamlined our sprint planning, process automation, and asynchronous communication across departments. While optimizing the workspace hierarchy takes upfront effort, the return on investment in team productivity and consolidated software spend has been substantial. - It offers a wide range of tools for project management, team collaboration, task tracking, and workflow automation. While there is a learning curve because of the number of features, it becomes a very useful platform once you get comfortable with it. - Collaboration has become more efficient through builtin tools such as Docs, whiteboards,task comments and real time chat that make it easier for business teams, agents and brokers to coordinate without losing context across conversation and deliverables ### Most mentioned cons - The platform loses simplicity in favor of strong customization, and the calendar view can easily overwhelm and slow down when dealing with multiple simultaneous event schedules. - Automations also feel limited compared to competitors, setting up more complex workflow triggers often requires workarounds instead of just working natively out of the box. - Honestly, the UI is my biggest gripe, it feels cluttered and layouts aren't always intuitive, especially with nested spaces, folders, and lists. ## ClickUp customer reviews Showing reviews 1-25 of 4,691 (page 1). ### AI-Powered Efficiency and Collaboration, with Room for Better Integrations - Overall rating: 5/5 - Reviewer: Linda M. - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use ClickUp to collaborate on projects and share them with internal and external people. #### Pros I love ClickUp’s AI features, especially Agents and Brain. They increase our efficiency. #### Cons I’d like to add a related vendor or contact to a task and have their email address fill in another field based on that relationship. I’d also like to use that email address in an automation to send the vendor task information or other data. --- ### Best Project Management Tool for Project Success - Overall rating: 5/5 - Reviewer: Minidu D. - Industry: Computer Software - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Before ClickUp, our team shared tasks in chat messages, and it was hard to know who was doing what. Now we put all tasks in ClickUp, give each task to one person, and set due dates. We can see the progress of the whole project in one place. This saves us time in meetings and helps us finish our project on time. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros I like that ClickUp keeps all our work in one place. I can make tasks, set due dates, and give each task to a team member. The Board view helps me see what is done and what is still left. This helps our team work together and finish our project on time #### Cons Some useful features are only in the paid plans, so I cannot use them on the free plan. This makes it hard for students and small teams to try everything before they pay. It would help if the free plan had more features, or if the free trial was longer --- ### Easy-to-Use, Versatile Tool That Keeps Work on Track - Overall rating: 4/5 - Reviewer: Rachel E. - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ClickUp solves my time management issue. #### Pros I use ClickUp for professional and client work, and it helps with my time management. It’s super easy to use, extremely versatile, and works for everything I need it to do with ease and durability. It also works super well as a standalone product, and setup was very simple. #### Cons I like everything about it --- ### Great overall - Overall rating: 4/5 - Reviewer: Herly Fiorella M. - Industry: Computer Software - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great to work with, I like the ability to upload images and documents. I also like the way I can communicate with my team and we're all in the same page. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros it's easy to create a task and team communication. I also like the way you can create and use agents right now. #### Cons so far, so good. When I find anything that I don't like, I will update this review. I would say that notifications from Agents can improve. --- ### Highly Customizable All-in-One, with a Steep Learning Curve - Overall rating: 5/5 - Reviewer: Oğuzhan Y. - Company size: 51-200 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use ClickUp to keep tasks, docs, whiteboards, goals, and time tracking in one place instead of switching between apps. It ties conversations to work and gives me project visibility, lets teams use the views that fit them, keeps dependencies and schedules aligned, and automates repetitive admin. #### Pros What stands out to me about ClickUp is how adaptable it is. I can shape it around the way a team works, and its flexible hierarchy keeps things clear as work scales. I like that everyone can work with the same data in the view that suits them, whether that’s a List, Board, Gantt Chart, Calendar, or Workload view. ClickUp also brings Docs, Whiteboards, time tracking, estimates, and dashboards into the workflow, so key work stays connected to tasks. Its no-code automation handles routine updates and reassignments automatically, saving focus time. I also appreciate that it can reduce the need to jump between separate tools and works well for scaling teams. #### Cons I find ClickUp can feel overwhelming and cluttered, especially with its deep hierarchy; without clear workspace conventions, work can get lost, and basic updates or view changes take too many clicks. Getting started is quick, but setting it up well for a team takes planning, and the number of features can feel like overload. Large views and searches can lag in bigger workspaces. The built-in reporting is limited for complex metrics, and intricate automations hit restrictions or fail silently, making them tedious to debug. The mobile app feels cramped and unintuitive for managing views, custom fields, and deep hierarchies. I also find the guest and client experience confusing: sharing work can expose internal fields or activity unless I use workarounds, permissions need ongoing upkeep, and client onboarding and approvals can require extra steps or third-party tools. Clients using multiple workspaces can also get confused switching between them. --- ### Centraliza proyectos complejos con flexibilidad, aunque requiere una configuración inicial - Overall rating: 4/5 - Reviewer: Matias C. - Company size: 2-10 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Con ClickUp, cada integrante sabe qué debe hacer; podemos cambiar entre listas, calendarios y tableros, y centralizar documentos y conversaciones en las tareas. Las alertas y el seguimiento aclaran las fechas límite, y las dependencias entre tareas nos ayudan a detectar retrasos y evitar cuellos de botella. #### Pros Uso ClickUp para coordinar un proyecto de investigación y extensión en la UNS, y me gusta que sus distintas vistas se adapten a la forma de trabajar de cada persona. Puedo cambiar con un clic entre una lista de tareas, un tablero Kanban, un cronograma o un diagrama de Gantt sin perder información y manteniendo al equipo sincronizado. También valoro que las tareas tengan responsables y descripciones claras, y que pueda centralizar documentos, enlaces y comentarios en el lugar correspondiente. Las alertas y el seguimiento visual ayudan a controlar las fechas límite, y vincular tareas dependientes permite detectar qué está retrasando el proyecto. La integración con Google Drive me permite acceder a los archivos desde las tareas sin duplicarlos, y la sincronización con Google Calendar me ayuda a ver los vencimientos académicos desde el celular. ClickUp reúne la comunicación, los documentos y el seguimiento de tareas en una sola plataforma; para proyectos complejos, me resulta una herramienta muy potente, centralizada y flexible. #### Cons La curva de aprendizaje inicial es empinada: ClickUp tiene tantas funciones, menús y opciones de personalización que al principio puede resultar abrumador. La configuración me llevó varias horas y algunos miembros del equipo necesitaron capacitación para adaptarse. Cuando los proyectos acumulan muchas tareas, documentos e historiales de comentarios, la versión web y de escritorio puede volverse pesada y lenta al cargar. La aplicación móvil está bastante limitada en comparación con la de computadora; revisar flujos complejos o editar documentos desde el teléfono suele ser incómodo y poco fluido. Aunque el plan gratuito es generoso, limita funciones avanzadas útiles para la universidad, como los diagramas de Gantt avanzados y la cantidad de carpetas y campos personalizados. --- ### Intuitivo y rápido para organizar tareas, con reportes por mejorar - Overall rating: 4/5 - Reviewer: Gonzalo V. - Verified reviewer: Yes - Company size: Self-Employed - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Uso ClickUp para ordenar y dar seguimiento a las tareas que tengo que hacer, y para planificar mi día al comienzo de la jornada. #### Pros Me gusta que ClickUp sea bastante intuitivo y fácil para crear tareas y hacerles seguimiento. Me sirve para organizar mis tareas y planificar el día al comienzo de la jornada. También me gusta que las tareas queden visibles en el panel central desde que empiezo a usarlo, sin tener que complicarme con distintos proyectos o vistas. Puedo cambiar entre distintas vistas de las tareas, y ClickUp fue lo más simple de configurar y empezar a usar desde el primer día. #### Cons Me gustaría que ClickUp mejorara un poco las estadísticas de cumplimiento y los reportes de las tareas realizadas. --- ### Visually Appealing and Easy to Use - Overall rating: 4/5 - Reviewer: Janelle C. - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We keep track of thousands of tasks every 2 weeks. This helps organize everything. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros It is visually appealing. It is easy to use. #### Cons Adding and moving tasks is difficult. I wish I could select all boxes in nested tasks at once. More functionality with calendars and capacity planning would be great. --- ### AI and Planning in One App, but Limits Feel Costly - Overall rating: 4/5 - Reviewer: quin d. - Company size: Self-Employed - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ClickUp helps me with the problems I had with my other planners. #### Pros I like having the AI and planning software together in one app, and getting started with ClickUp was easy. #### Cons I don't like that ClickUp costs money, and I wish it wouldn't limit my planning after I've planned 100 things in a year. --- ### Highly Flexible ClickUp That Fits Our Workflow and Scales Reliably - Overall rating: 5/5 - Reviewer: Raluca S. - Company size: 2-10 employees - Product usage: daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ClickUp helps us keep track of work across the business and link day-to-day activities with project planning. It gives us a clear view of what needs attention, which studies are waiting on client feedback, and how projects are progressing, without having to piece together the status from scratch each time. The most tangible benefit has been better-informed project estimates. By tracking time against individual tasks, we can compare the effort required for different phases of previous machine builds and apply those insights when preparing new quotes. It reduces our reliance on gut feel and gives us a more solid basis for planning. It also helps us keep project details, purchasing information, and follow-up activities organized in a consistent structure. ClickUp Brain makes that information easier to retrieve: I can ask for a project summary or quickly identify pending feedback instead of manually checking multiple lists. Overall, that means less time spent searching and a clearer overview of ongoing work. #### Ratings breakdown - Ease of use: 4/5 #### Pros What I like best about ClickUp is that we can adapt it to the way our company actually works. We’re a five-person team building AI-powered inspection machines for the food and pharmaceutical industries, and we use ClickUp for pre-sales studies, machine development, competitor research, marketing, and everyday administration. For the interface and daily workflow, I particularly appreciate the custom fields and folder hierarchy. We can use our own project numbering, follow machine builds from concept through warranty, and keep purchasing information organized without forcing different activities into the same template. We also use integrations with email, calendars, Canva, and other tools. These are useful because ClickUp is part of our wider working setup, rather than a separate task list disconnected from the tools we use every day. Performance has been reliable in our experience. We haven’t had loading problems, even as our workspace has grown to cover different areas of the business. That matters when you rely on the same platform for both technical projects and administrative work. I find the pricing reasonable for the value we get. One concrete example is task-based time tracking: before ClickUp, project estimates relied much more on experience and gut feeling. Now we can review the time spent on different phases across previous machine builds and use that information when preparing new quotes. For us, that is a practical return on the investment, beyond simply keeping tasks organized. For onboarding, I used tutorials, documentation, and courses to learn the platform and configure our workspace. These resources helped me understand the available features and build a structure that fits our processes. ClickUp Brain has also been a useful addition. I can ask which studies are waiting for client feedback or request a summary of a particular project instead of checking multiple lists individually. What I value most is being able to get an overview while keeping the detailed work in the same workspace. #### Cons The hardest part for us was finding the right workspace structure for a specialized engineering business. We build AI-powered inspection machines for the food and pharmaceutical industries, and we didn’t find ready-made templates that closely matched our processes. ClickUp is flexible enough to accommodate our work, but translating that flexibility into a practical structure took time. We had to work out how to organize pre-sales studies, machine development, purchasing, and post-delivery activities in a way that made sense for our team. I would appreciate more industry-specific templates and setup examples for companies developing and building custom machinery. Having a relevant starting point, rather than having to design most of the structure ourselves, would have made the initial setup easier. --- ### Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Financial Services - Company size: 2-10 employees The use of ClickUp has transformed team collaboration by eliminating knowledge silos and reducing the need for sync meetings. While the AI's capabilities are beneficial, users must be cautious of its limitations in generating complex technical outputs, necessitating prompt adjustments and audits. Full review available after login on Software Advice --- ### Intern SE - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Information Services - Company size: Self-Employed The review highlights ClickUp's effectiveness in centralizing project documentation and task coordination, which previously relied on multiple tools. Users have noted that performance issues can arise, particularly with complex views and high memory usage. Full review available after login on Software Advice --- ### Developer - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Internet - Company size: 2-10 employees The review highlights how ClickUp has transformed sprint planning by centralizing documentation and task management, which previously suffered from disconnects. Despite its strengths, the mobile experience could benefit from enhancements to speed and intuitiveness. Full review available after login on Software Advice --- ### Network & Security Engineer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 51-200 employees The reviewer appreciates ClickUp's ability to keep network tasks organized and deadlines met, noting its ease of use for managers to monitor progress. The initial setup was simple, allowing for quick adaptation to the team's needs. Full review available after login on Software Advice --- ### Project Director - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Wine and Spirits - Company size: 2-10 employees The feedback system in ClickUp makes users feel valued, as the product team is dedicated to making improvements based on real user input. Onboarding can be challenging for teams on lower-cost plans, which may hinder adoption among team members. Full review available after login on Software Advice --- ### Contributing Writer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 2-10 employees The reviewer appreciates ClickUp's ability to improve project visibility and communication while enjoying its user-friendly setup. Nonetheless, they find the mobile app's performance lacking, particularly in navigation and document loading. Full review available after login on Software Advice --- ### Account Manager - Overall rating: 3/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 201-500 employees While the software provides helpful features for project tracking, the reviewer notes that they cannot comment on pricing or onboarding, and they find the interface to be slow and disorganized. Full review available after login on Software Advice --- ### Website Projects Manager - Overall rating: 4/5 - Reviewed: September 2026 - Industry: Marketing and Advertising - Company size: 2-10 employees The software is beneficial for managing projects and assigning tasks to team members easily. Users may find the interface too busy, which can complicate navigation and task focus. Full review available after login on Software Advice --- ### Commercial Representative - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Import and Export - Company size: Self-Employed The reviewer highlights the dashboard's ability to save and manage client data efficiently, though they noted a lack of notifications compared to other options. This aspect may influence how users stay informed about updates. Full review available after login on Software Advice --- ### Designer - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Civil Engineering - Company size: 2-10 employees The ability to see task assignments and deadlines in ClickUp helps users manage their workload more efficiently. It may take some time for users to become familiar with the interface and determine the best way to organize their tasks. Full review available after login on Software Advice --- ### Funcionário administrativo - Overall rating: 5/5 - Reviewed: November 2026 - Company size: Self-Employed The reviewer appreciates ClickUp's ability to adapt to personal organizational needs and its intuitive initial setup. Nonetheless, they note that the learning curve can be steep for new users due to the extensive features and customization options. Full review available after login on Software Advice --- ### Student - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Higher Education - Company size: 2-10 employees The software is beneficial for connecting with colleagues and monitoring project tasks, making it easier to see everyone's contributions. Nevertheless, the interface's many tabs can be disorienting without adequate instructions. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 2-10 employees The initial setup of ClickUp is straightforward, making it easy to start using as a central project management hub. Users may encounter sluggishness in large workspaces, particularly when accessing lists with many tasks. Full review available after login on Software Advice --- ### Account Coordinator - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 51-200 employees As a new user, the reviewer appreciates ClickUp's ability to track project timelines and durations effectively. They have not identified any negatives at this stage of their usage. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 11-50 employees The initial setup of ClickUp is straightforward, allowing users to quickly leverage its AI features for task management. Yet, the need for more industry-specific resources and better integration with SharePoint is evident. Full review available after login on Software Advice ---