Missive vs Trello

RATING:

4.9

(78)

Missive has 78 reviews and a rating of 4.87 / 5 stars vs Trello which has 34267 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (78)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
7.5 / 5
Customer Support
5 / 5
3 / 5
Functionality
5 / 5
2.5 / 5
Last Review Written
May 21, 2024
May 6, 2022
Pros/Cons
  • Pros

  • It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.
  • Sensitive content hidden] was super patient and knew exactly what to do. It's so nice to have this kind of support from Missive.
  • Cons

  • This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories.
  • Full history that is default on all other mail clients on Missive you have to pay. If you have a team with 3 members, you need to pay 45 MONTHLY just to have access to your all emails.
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  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos