Though it was affordable, I probably lost business as a result in the final analysis.

They also raise the price of it without informing you. I had to go through 4 people to cancel my account.

Also, at times it takes a long time to log in and it can be frustrating if you need to access the app quickly.

So let this review be your warning. The low price comes with a massive.

To say that the invoices are confusing would be a gross understatement.

We had problems with the app crashing mid-call. For awhile it would happen at the same time stamp for every call.

Dont need any hardware for this system and can use it anywhere. Has built in fax and sms capability and contact management, like the online portal for sms messaging very good and quick.

Customer service was great, good features and functionality, room for customizations, can keep personal phone number private.

That it was very affordable and that it was HIPAA compliant. The app was relatively easy to navigate as well.

It's HIPAA compliant with a signed BAA. Voice quality is excellent.

State of the art PBX was highly customizable and made our business sound like a fortune 500 company.

Most functionality is available but it can be very difficult to navigate. They could use a big UX cleanup across most of their website.

Good product, not super great. Ended up switching to something that fit my needs better.

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

I am not sure exactly how it works with Ring Central for all our companies, which makes it hard for me to sort out my bills.

Given the affordability of the phone plan, I've decided I can live with the bugs, but they're still a pain.

15 years of great experience with phone. Com It is easy to use, it has a flexibility for work that improves business performance.

Overall my experience is positive. It's easy to set up and use.

There customer service is really good, answered quickly, no holding on line and they answered my questions and helped with using my recorded message as my first answer greeting.

I absolutely loved it except that it doesn't have a google chrome extention which made click-to-call- difficult for me.

AMAZING customer service/support. Easy configuration and sensible flow/interface.

Easy to set-up, easy to use. Great Business Phone System.

I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office. The Android app is also useful if I want to make calls from that number remotely.

I like that the interface is simple to understand and is easy to integrate onto my phone without confusion.

Billing nightmare and missing critical Self-Help solutions/support.

I appreciate the versatility that phone.com has to offer when it comes to how you want to handle calls.

Great software when ready to upgrade from all the free apps.

I cant say enough great things. We love how it is over the internet so our phone service can go anywhere.

Routing calls or forwarding directly to a number and not through an extension will incur per minute charges over the basic minimums.

When you contact customer support, there is no urgency for them to assist you and never return your phone calls or emails. This is highly unprofessional as a business.

Terrible user interface. No way to resend a fax through the dashboard.

Although the website is very useful, it is somewhat outdated and thus difficult to navigate at first. Some settings are difficult to find and are not intuitive at all.

Powerful Cloud Based Phone System at the right price.

Overall, a great phone system. Just began using it and very happy.

Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business.

Phone.com was the best choice for my lastest company. They have great prices, excellent support and all the features that I need for my business.

The task management system is robust enough to even function as a makeshift costumer service hub. They've even recently added the ability to integrate Rock with other workspace apps like Trello.

Ease of use is especially important when you work with people outside of your org - and ease of use is what Rock provides. We can  organize several aspects of our work (projects, tasks, notes etc.).

The task management is easy and the feature of mentioning tasks is awesome. The interface is good too.

And if this wasn't enough, there are the mini-apps and integrations with the likes of Google Drive and Zoom, which let you use Rock in combination with them.

Communication internally and externally both synchronously and asynchronously. Especially the second I have not seen in such ease yet anywhere else.

The added ability to integrate Google Drive and Zoom into the software, along with a solid mobile app make it very versatile.

The price point and core functionality. The free version is more than up to the task of meeting all the needs of any small team collaborating on a project.

No possibility to integrate other solutions at the moment, also not via Zapier to build it on your own.

There is no possibility for external apps or integrations, unlike Slack. I couldn't integrate Notion with Rock or install any other app for team management.

I love that Rock is a very strong competitor and even better than Slack's features. It freemium and I can use it with all my teams.

Rock is really easy to use especially working with external organizations and clients as I can just invite them to a space, share documents, tasks and even set up video meetings.

Chat/Messages is of course very important and I love that you can chat on each space and thus focus the conversation on the Space's content.

Excellent tool for quick team communication and task management.

That's why I appreciate about Rock, and I think this is something that makes it a potential online business hub for businesses of all kinds.

Awesome for freelancers looking for an all-in-one app.

All files sent via Rock is also organized in the Rock files tab. It's super good that almost everything you need for work, esp. remote work is in Rock.

US Dollar

Phone.com is a cloud-based PBX business phone solution that caters to small businesses in industries such as retail, technology, services, lifestyle, health and education. It offers users SIP trunking service together with PBX service for a single-provider VoIP solution. The solution also includes applications such as call queuing, conferencing and call recording.


Phone.com's Communicator softphone application allows businesses to use desktops based on Mac OS or Microsoft Windows as PBX extensions. The application supports both voice and video calling and enables users to manage and modify their call settings. Users can also install the Phone.com mobile app to access PBX features and dial out from their Phone.com numbers using mobile devices. The mobile app is compatible with Android, iOS and BlackBerry devices.


Additionally, Phone.com features dial-by-name directory, HIPAA compliance, E911 dialing and bulk number porting. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.



LongDescription

Call Transfer

Softphone

Meeting Management

Video Chat

Employee Directory

IVR/Voice Recognition

Call Recording

Call Logging

Collaboration Tools

Call Center Management

Presentation Streaming

Private Chat

VoIP

Call Routing

Call Queues

Recording

Contact Management

VoIP Connection

Audio Calls

HD Audio/Video

Screen Sharing

Mobile Access

Call Scheduling

Voicemail Transcription

Virtual Call Center

Host Controls

Unified Communications

Call Conferencing

Caller ID

Call Screening

Audio/Video Recording

File Sharing

Alerts/Notifications

Real-Time Chat

Two Way Audio & Video

Electronic Hand Raising

Reporting/Analytics

Automatic Transcription

Remote Access/Control

Video Conferencing

Purchasing & Receiving

Call Monitoring

SIP Trunking

International Calling

Virtual Voicemail

Custom Greetings/Messages

Automated Attendant

Online Voice Transmission

Our $9.99/month base plan includes 100 minutes, all 40+ features, toll-free or local phone number and 24x7 U.S. Support.  No extra charges for toll-free minutes.

Two options for additional minutes:
1.  Pay-Per-Minute above 100 minutes as low as 2.5¢
2.  Unlimited Extensions as low as $19.99/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Phone.com

Live Online

Webinars

Documentation

Videos

Messaging + tasks combined at last. Rock allows you to work together with anyone with messages, tasks, notes, file storage and meetings in one place. All-in-one communication built for remote and hybrid teams. Rock.so allows you to collaborate with anyone, anywhere.

Whether you work in a startup, marketing, software engineering, consulting, design, education or anything else, Rock.so can easily get your team together to get some work done. Collaborate and message with freelancers, agencies, volunteers and other partners in one place.

Maximize your productivity while streamlining team communication and collaboration with:

- Full-fledged messaging app with unlimited messages.
- Tasks, project boards, to-do lists, filters, deadlines, and more!
- Kanban boards, assignees, checklists sprints, task deadlines, and more all in the Tasks mini-app.
- Note-taking functionality to document important information with your team.
- Seamless integrations with Google Drive, Zoom, GitHub, Zapier, Figma, Notion, Google Docs, Google Meet, Dropbox, and more!
- Import all your messages and tasks from Slack, WhatsApp, Trello, Asana, ClickUp, Jira, and more. 

Purpose-built for remote teams, discuss and get work done without switching between tools. Try Rock today and collaborate and discuss with anyone.



File Management

Commenting/Notes

Milestone Tracking

Surveys & Feedback

Idea Management

Two-Way Audio & Video

Document Storage

Access Controls/Permissions

Activity/News Feed

Task Scheduling

Real Time Editing

Portfolio Management

Project Planning/Scheduling

Project Management

Task Planning

Projections

Communication Management

Brainstorming

Resource Management

Assignment Management

Data Import/Export

Multiple Projects

File Transfer

Content Management

Discussions/Forums

Agile Methodologies

Multi-Channel Communication

Real-Time Notifications

Workflow Management

Real-Time Updates

Traditional Methodologies

Reminders

Reporting/Project Tracking

Chat/Messaging

Time Zone Tracking

Kanban Board

To-Do List

Conferencing

Budget Management

Prioritization

Drag & Drop

Remote Support

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Web browser (OS agnostic)

Rock has one simple plan that offers unlimited functionality:

Unlimited – Starting at $49/month flat. Collaborate with unlimited people and access all paid features without limits.

Phone.com vs Rock

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