I have worked in the Rental Industry for over two decades. This time has allowed me the opportunity to use, abuse, achieve and curse Rental Software.

I am a plumbing supply and bath & kitchen showroom and was lucky enough that this software works wonderfully for us, too. We are sharing the building with the equipment rental gentlemen.

Our training with the team has been fabulous; they each go above and beyond in customer service and have more than exceeded our expectations in every area.

They helped us all the way from install, to about 9 years later with our own fat finger mistakes.

Always improving and listening to their customers to get their input as to what they would like to see improved.

Also like how you can just call them up and actually talk to someone pretty much right away. Thanks Alert for all the support over the years, Great company to do business with.

We have been exceptionally pleased with the both the program features and ease of use. However, it is Alert's customer service and technical support that truly distinguishes them from the competition.

Alert has helped us improve our purchasing process with their PO module including serial# tracking, job costing, automatic price increases.

Documentation and instructions are week. Limited options: spell check, cut and paste option just not work on all parts of the system.

When they went out of business, they highly recommended Alert. We investigated a total of 5 rental software packages and ultimately chose Alert.

Alert was not the first operating system we tried. Unfortunately it was not the second system we tried either.

You may have to follow up for status opposed to waiting to hear an update. Way more hits than misses through, especially lately.

You can call and speak to people who want to help you fix your problem and they constantly improving and taking feedback.

We are very pleased and satisfied with the product, and the customer support is very valuable when you have an issue.

For the money spent, this is the best software option we found on the market. Different modules can be purchased depending on your specific business needs.

Simplicity and ease of handling our inventory and customer database.

Great system, great employees - definitely glad we have alert on our team. Cant wait for the user conference.

Very Satisfied with their product, we have used it for about 25 years. Easy to navigate, excellent support team.

We are no longer in the rental business, but still continue to use their soft ware to operate our retail store.

It is very user friendly and easy to navigate around.

We have a confidence in our software that allows us to focus on other things. This kind of dependability is crucial in our success.

Our version of SRM can be difficult to teach to new staff.

The software is all inclusive,  it handles our Inventory, Work Orders, Day to Day Business, & has very strong reporting abilities.

THE REPOTING IS VERY POOR. DOESN'T GIVE YOU MUCH OPTION.

Can be difficult to navigate with so many tabs and folders. Hard to find what i am looking for sometimes, but still in the learning phase.

The daily close is so easy and fast. We highly recommend this SRM program.

Texada provides quick and accurate support of their product. Support staff knows the product well.

Love the ability to issue a credit almost instantly for some of the invoices. The ability to work not in the office is a great feature, especially as we have all learned during Covid.

It is very user friendly and they are able to customize reports as needed to suit our business needs. Support always responds very quickly to train or resolve issues.

Ease of use and superior tech support. The rental side is superior.

It is easy teachable to new employees. It does great record keeping as I go into to a history of items almost daily.

The staff at Texada is always very pleasant and helpful.

The feature that I like most about this software is actually the customer support that is associated with it. Always a great experience.

We had been using the old version of Texada rental store program for over 30 years and we knew it well and liked it.

There is so much built into this product. Whatever you need, it has and they aren't pushy about it.

Texada employees are capable, sincere and they care. They do have a good product and the price is very competitive.

I am just learning all features available - software user friendly so far. Customer support very very good.

WELL ONLY USING TEXADA FOR ABOUT A YEAR AND SOME MONTHS, IT IS EASY TO USE, I LEANRED IT FAST AND IT DOES WHAT I NEED IT TO.

After upgrading to the current product we have found navigation better for our new staff. Having the ability to utilize mouse clicks it is more user friendly & comfortable for them.

It is difficult to learn and understand for new staff members. I also don't like the reservation system.

Not difficult to understand / learn. I would like to rec the webinars so that i can utilize more of the software that i currently do not.

The software is easy to use. I've learned a lot of helpful hints from the help desk and others from Texada who support our companies.

We will get record locks is the most common problem. I don't if it is the software or my internet.

Completely happy with the new system and would recommend it to everyone. We can train new employees easily and fast.

The software is capable of using different pricing structures for each client which helps in a volatile pricing market that we have right now.

All the screens and how you interact with the software is almost identical making it easy to understand and navigate.

The system is very user friendly, a big improvement from the previous version. Support is very friendly and helpful.

US Dollar

Alert Rental is a retail management system designed to help rental businesses manage inventory, order dispatching, work orders and other administrative processes on a unified interface. Managers can utilize the drag-and-drop functionality to create routes and track staff or fleet locations in real-time using GPS.


The white-label platform enables teams to capture digital signatures across contracts, share invoices via emails, generate triggers for preventive maintenance and manage customer relationships in a centralized dashboard. Administrators can design websites, allowing clients to create and modify orders, receive payments through credit cards and schedule delivery. It also helps employees track and manage job costing, commissions, revenue, remote assets and more.


Alert Rental lets businesses integrate the system with several third-party applications such as Zoho CRM, QuickBooks and more. Pricing is based on monthly subscriptions and one-time license and support is extended via forums, knowledge base, FAQs and other online measures.



LongDescription

Short/Long Term Rental

Recurring Rentals

Purchase Order Management

Barcoding/RFID

Electronic Payments

Delivery Management

Customizable Reports

Medical Equipment Rental

Dispatch Management

Late Fee Calculation

Contract/License Management

Electronic Signature

Order Management

Reservations Management

Credit Card Processing

Customer Database

Shopping Cart

Customer Portal

Scheduling

Data Import/Export

Multi-Location

QuickBooks Integration

Rental Management

Rate Management

Inventory Tracking

Maintenance Management

Utilization Reporting

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Work Order Management

Billing & Invoicing

Customer Management

Accounting Integration

Equipment Rental

Asset Lifecycle Management

Reporting/Analytics

Accounts Receivable

Quotes/Estimates

Point of Sale (POS)

Third-Party Integrations

Document Management

Inventory Management

Contact Alert Management Systems for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Alert

In Person

Live Online

Webinars

Documentation

Videos

Texada is a cloud-based equipment rental management solution that helps small to large enterprises manage rented assets, owned assets and available equipment. The platform also allows users to track a complete rental lifecycle including acquisition, maintenance and disposal.


Key features of SRM - Systematic Rental Management include cycle billing, pickup delivery management, inventory barcode scanning and printing, equipment work orders and document emailing. Additionally, its accounting functionality allows users to handle accounts payable/receivable and general ledger.


SRM - Systematic Rental Management includes a reporting module that facilitates detailed reports on customers, salesman commission and time utilization. The product integrates with various third-party applications such as InSight, FleetLogic, SmartEquip and Rouse Analytics. Pricing of the product is available on request and support is extended via phone, email and online helpdesk.



Alert vs Texada

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