--- title: "Checkfront Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Checkfront. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Checkfront is a good fit for you!" source_url: "https://www.softwareadvice.com/rental/checkfront-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / [Checkfront](https://www.softwareadvice.com/rental/checkfront-profile/) / Checkfront Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/rental/checkfront-profile/) Reviews [Alternatives](https://www.softwareadvice.com/rental/checkfront-profile/alternatives/) # Checkfront User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 318 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.5/5 - Value for money: 4.4/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 197 reviews (62%) - 4 stars: 89 reviews (28%) - 3 stars: 20 reviews (6%) - 2 stars: 9 reviews (3%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Checkfront is great to use if your using their website and for simple hire but not for more complex hiring - Checkfront is an easy to use booking tool that is always improving but lacks the ability to manage complexity. - The booking management was easy and the customer storefront to book flowed nicely. ### Most mentioned cons - A bug prevented payments - was fixed after 12 hours of waiting for Canada to wake up. - Some features were blocked behind using their payment provider tool instead of an alternative they allowed. - A bug showing incorrect prices - workaround: turn off visible prices(!). ## Checkfront customer reviews Showing reviews 1-25 of 318 (page 1). ### Long-time user, and a happy one. - Overall rating: 5/5 - Reviewer: Mátyás G. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are a sightseeing tour operator company and we have been using Checkfront late 2018. We have explored other options thoroughly and this is still the one we like the most after several years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers. #### Cons Our only real issue is that they seem to be falling behind on channel integration (especially OTA's) compared to other reservation systems. But the functionality and usability of existing features is very good. #### Reasons for choosing Checkfront Overall cost is way lower than any other system we've explored that has this kind of functionality that can integrate into our operations smoothly, without having to make uncomfortable compromises. #### Reasons for switching to Checkfront Price, functionality --- ### Checkfront is the revolution for small/medium businesses, with an outstanding Customer Service ! - Overall rating: 4/5 - Reviewer: Emanuel S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Great, because even if not perfect Checkfront helps you improve your business and has the great quality to listen to their customers trying to help everyone with their own demands! this is priceless! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The flexibility. You are in the condition to bend the software depending on your demand. And this is great! Another GREAT quality is not the software but relate to that and is the customer service. one of the best I even dealt with. every time you have a doubt they are responsive and always will help you at the best of their abilities to achieve your goal. is this an ENORMOUS quality! #### Cons It's not totally optimized for a business like ours that sells cruise, there are software that give you the possibility to have a graphic visual of the boat with all the cabins. but Checkfront is young and I'm sure that in the future these features will be implemented! #### Reasons for choosing Checkfront because for small businesses software like FareHarbour is absolutely over expensive. #### Vendor response Hi Emanuel, thanks for your feedback. We're glad you're enjoying the flexibility that Checkfront provides and that it has been easy to use thus far. We'll be sure to pass on your feedback on the visual map booking option. Once again, thanks for choosing Checkfront :) Replied January 2022 --- ### Review on behalf of Haliburton Forest - Overall rating: 5/5 - Reviewer: Melissa P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Overall we have been very satisfied. We have been able to relieve some of the stress from the office by having online reservations available and allowing for customers to book for themselves. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use. There are a few things that should be addressed, but overall ease of use has been fantastic. #### Cons Certain features need some work or need to become available for better functionality. --- ### Great Booking Software - Overall rating: 5/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well. The team at CheckFront is always very responsive and helpful - with written suggestions and video walk-throughs for set up issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is a lot of flexibility in the this product, with many features. Developed by a small Canadian company, that is very responsive to questions and feature requests. Very supportive with assistance for technical issues in my set up. #### Cons With all the features and parameters to set up, there is lots of things that can get out of lineament. Sometimes I will spend hours trying to puzzle out why something that I have set up does not work as it should. The team at CheckFront is always great is helping me get it fixed. #### Reasons for choosing Checkfront Canadian company that could handle everything that we needed it to do - including tent bookings, classes, activities, and special events (plus our currency and taxes). Lots of report and connections to major software tools. #### Reasons for switching to Checkfront Wix is not set up to track the kinds of information that we needed to track in our booking system. --- ### wonderful software! - Overall rating: 5/5 - Reviewer: Chalets L. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It is the first sofware that is really easy to use and understand. I know IQWare, Crystal, Otello, FileMaker and another one I don't remember but this one is the best for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The help support online. Chat with somebody to help you with a problem is really really good. #### Cons Some issues for dates that we don't want check-in and check-out but finally was fixed lately. #### Reasons for choosing Checkfront The user friendly software, booking online possible and the fees. #### Reasons for switching to Checkfront It was not possible for our clients to book online #### Vendor response Hi there, Thank you for your honest review. We appreciate the time you took for this :) We are happy to hear that our Support team has been helpful and that you were able to move forward with your Check-in/out dates. Thank you, again for choosing Checkfront :) Replied January 2022 --- ### Overall Poor, but with Some Plus Points - Overall rating: 2/5 - Reviewer: André H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Checkfront is fairly easy to use and offers you the possibility to set it up for a multitude of product types, such as transportation, restaurant reservations and experiences. The ability for customers to pay directly on an invoice with various payment methods is neat. For a small business, Checkfront does the job. #### Cons Reporting is poor and does not offer many customisation options. Not being able to assign a guide for an experience shows that this software lacks basic functionality. Employee scheduling in such an app is a must. It doesn't have to replace an employee scheduling software, but one should be able to directly assign an employee to an item on the schedule. The widgets on the dashboard didn't really provide relevant information for day-to-day operations. The daily summary list does not offer a great overview on the day's happenings and looks rather messy. Customer support was very average, more often than not. I never really felt that Checkfront took an interest in our business. We were planning on adding more than 10 users and were asked to pay a large sum, yearly and in advance. At this point, we decided it was time to move on. #### Reasons for choosing Checkfront Because FareHarbor was not available in Europe at the time. Checkfront seemed like the best alternative. --- ### Had high hopes:( Hoping it will turn around...They will do it, I KNOW IT! - Overall rating: 3/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered Now is the time for private, and I would guestimate that you're at least 6-months away, if not more, from you guys nailing that. Perhaps your software is much more comprehensive? A photoshop, undiscovered? A Linkedin, now FB rival? IDK. I can only find little bugs that make zero sense (on both sides). A mandatory forced parameter can never be one, and it must be less than zero, or it's NOT enforceable. I have an extensive list for your guys if I can find the time. Great people, GREAT value, guys! I just sincerely wasn't about to pay a setup fee due to the complexities of my business. I'm a HUGE what-if person, and those variables are not there yet. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The sales folks have been incredible! Very patient, helpful, and lovely. #### Cons You guys are on the right track, but I think that your growth will possibly hurt you. I've been watching your Company for many years and finally convinced one of my customers to switch over from Rezdy. The integration has not been easy, and I've not slept for days, challenged with the tiniest minor bugs that I can't believe no one hasn't mentioned? I hate to say it, but I miss Rezdy. They have not changed much in at least 10-years+. What was so illogical with their software now is not so bad now. They also amped it up a notch. I also miss calling you guys up and working through a problem, impossible to get through, just in between the old and the new. Bad timing, I think? #### Reasons for choosing Checkfront As mentioned, years ago, I was just so grateful to get through to someone and excited for you guys! #### Reasons for switching to Checkfront Hated that they did updates on the weekend in Australia, with ZERO support when things went sideways. Their new costs are not so bad, to be honest. --- ### Simple to use for our customers and has increased online sales - Overall rating: 5/5 - Reviewer: Eugene U. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Great experience and great customer service. Very helpful when we need trouble shooting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface is very easy to use and straight forward for our customers. This software has definitely increased and enhanced our online booking procedures. #### Cons The system is very robust and there is definitely a bit of a learning curve on the back end, but once you figure it out it's easier to use. #### Reasons for choosing Checkfront Checkfront was recommended by another business in our similar industry. #### Reasons for switching to Checkfront There were some really good things with Party Center as well, but was missing some specific features for our particular business. #### Vendor response Hi Eugene! Thank you for your review! You are right, we are quite robust and definitely require a learning curve as you've mentioned! We have started to implement more in-app tutorials for new accounts to hopefully help with this in the future! All the best, Replied March 2022 --- ### Easy to use and customize - Overall rating: 5/5 - Reviewer: Monique R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent. Easy to use and customize. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being able to adapt for our individual needs #### Cons Our pricing plan is excellent with Checkfront. But I recently received notice it was going to increase significantly. This is very disappointing. If we utilized of the abilities of the program I would pay more but we use a very minimal amount as I do most work in house. The program is great though. #### Reasons for choosing Checkfront Seemed easier and less bells and whistles that I really didn’t need. #### Vendor response Thank you for sharing your review with us, Monique! Best, - Tasha B. Replied August 2023 --- ### Best small-medium hotel booking system I've come across... - Overall rating: 5/5 - Reviewer: Jeremy F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered Bookings for different room types, transport and activities is made easy through using Checkfront. I dont have to worry about double bookings and I know exactly who's coming in and out of my resort, even when I'm not there. My staff find it easy to use and we are able to amend things quickly and easily. For the customer it's also very clear to book what they are looking for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of navigation and clear information layout especially on a laptop. #### Cons Sometimes find a few features a little tricky to get my head around on my own but that doesnt matter because the customer support is amazing and they always find a solution. #### Reasons for choosing Checkfront Communication with Checkfront was faster and more clear so I tried it first. Was so satisfied I didnt have to shop around. #### Vendor response Hey Jeremy, thanks for your positive feedback! Happy to hear that you're enjoying using all the many features we provide and that Checkfront has made bookings easy for you. We're always happy to assist should you need anything :) Replied February 2020 --- ### Good booking app - Overall rating: 4/5 - Reviewer: Derek J. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Checkfront is an easy to use booking tool that is always improving but lacks the ability to manage complexity. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The booking management was easy and the customer storefront to book flowed nicely. There are a lot of integrations, and the product is always evolving. The price was actually pretty good compared to other products. #### Cons Some complex booking processes were difficult to set up and felt "hacky" where we had to make dummy products to act as in-between triggers. The system was not designed for what we were looking to do, but it was still able to do it. Integrations would sometimes break, causing errors on the booking page. Some features were blocked behind using their payment provider tool instead of an alternative they allowed. For instance, if you used Square instead of Stripe, customer were not able to book directly from the Google search results page. Reporting was also very difficult to deal with and lacked the ability to customize it. I had to export all the data to a database daily in order to see everything. --- ### A really good all round system - Overall rating: 5/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Checkfront is a good, well rounded product. Day to day use causes little frustration, so using it constantly during my working day is a pleasure and where issues arise, a creative solution will normally fix the problem or make it easier to complete the task #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Checkfront offers a number of key features that make it fully customisable and suitable for a range of businesses including activity companies, rental companies and hotels. If you run a combination of things, then it is the perfect solution as you can adapt different parts of the system to the needs of your staff and guests. #### Cons Checkfront's front-end booking portal plug-in is fairly ugly and is not particularly customisable (even with the new upgrade to this). If there was greater customisation to this, we would likely look to use the booking page option. For the moment we will stick with the API integration, however this is also not particularly great with no updates made to the API for years now (which our web developer mentions frequently).Checkfront's new prices raised an eyebrow - Their previous pricing felt very competitive however the new pricing tiers have made us really question whether Checkfront is value for money #### Vendor response Hi Mark, Thanks for taking the time to leave a review. Our product team thrives off the feedback from customers like you, and we've passed this on to them to consider. Best, - Tasha B. Replied August 2023 --- ### My love affair with Checkfront - Overall rating: 5/5 - Reviewer: Capt Rob J. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered I like the expert advise and help. Your support staff needs to be congratulated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros if Checkfront was not available for me, I would be drowning in a sea of paperwork. For example, I started using the documentations app two years ago. It has allowed us to develop a social distancing booking system, that is touchless and COVID approved. After an initial setup and learning process, our customer response has been very positive because we have eliminated the paperwork "Hassel" at the boarding gate. It has cut our boarding time in half because all the insurance required documentation is now done at their home or office. It has eliminated filing of the paperwork. It has made documentation look up easier. #### Cons I have been with Checkfront for almost 10 years. They have eliminate many of my concerns. However, currently my discount codes do not work like they use to. When I use multiple discounts on the same invoice. For example, I might have 3 or 4 rental booking on the same invoice, representing 3 to 4 days of rental for that week. We offer a 25% discount on weekday rentals and a 10% rental on weekends. I should be able to have different discount rates for each booking by using the "per item" discount code. Unfortunately, it does not work that way. The total is the same but the software prorates the discount on all items on the invoice. This is very confusing to my customer. #### Reasons for choosing Checkfront It was suggested to me by my IT friend. I always wondered why it was call Checkfront. I thought a more marketable name would have been better...Reservations or Bookings. #### Vendor response Captain Rob! What an outstanding and honest review! We are so happy to hear that we have taken away from all the paper work, and helped during the COVID transition. We really appreciate your feedback on our Discounts and will be sharing this. Thank you again for choosing Checkfront :) Replied January 2022 --- ### Versatile, Cost-Effective Platform with Good Customer Support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Checkfront helped us migrate from a very inefficient reservations system (email and paper) to one that is largely automated and this has vastly improved our customer experience, saved us a lot of staff time, and given us better tools to manage and understand our business. As a small non-profit tour operator with tight margins, we are not only very happy with Checkfront's pricing structure, but also grateful that they offer a non-profit discount. In spite of a few limitations, overall we are very happy with Checkfront and have been using it for 3+ years. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Checkfront is very affordable relative to other tour booking platforms (they charge a flat annual fee rather than a percentage of sales - which I believe is the fair way to operate), and it works great for many purposes. There are lots of options for customization, and it is easy to learn how to configure and manage the platform using Checkfront's tutorials and documentation. There are lots of helpful integrations (Stripe, PayPal, Google Analytics, etc.) that are easy to set up. Checkfront support is always very responsive and helpful. #### Cons Checkfront is designed to work across many types of booking environments including hotels, hourly tours, daily tours, weekly tours, etc. Because these types of businesses have different needs, Checkfront balances those but, in my experience, isn't perfect for any one type of business. As a tour operator, sometimes we have needed to come up with workarounds to meet our specific needs or live with certain shortcomings. Checkfront support is always helpful, but if there is a feature that you need, the best you can do is submit a "feature request" and hope that enough other people request the same feature for development. --- ### Great System & Exceptional Service for my Rental Business - Overall rating: 5/5 - Reviewer: Lucy W. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. That said considering Checkfront is relatively inexpensive for what they offer and it's not a custom built program I can't really fault them. Some people complain about various needs not being met but unless you want to pay big dollars for a custom package you can't expect to have all your wish list met. I'm in the processes of resolving this by having my developer use Checkfront's API to integrate into my website. One of the things we're doing is adding Delivery and Collection as a separate step in the booking process. We've been very happy with Checkfront. I can't even imagine trying to run my business without them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Checkfront for five years and the service has always been outstanding. They always reply very quickly to my emails. I've phoned them a couple of times but really there's no need to phone as their email response is so good. It also means you have a record of what's discussed. Having an inventory based rental system that allows my customers to book online and keep stock updated keeps me ahead of the competition. I love the customised notifications that are specific to the items booked. The free add-ons are amazing. Being able to link to my accounting software makes life simple. #### Cons You have to keep a very close eye on products being returned. If something isn't returned it's very easy for it to "fall off the system" if it's not noticed on the due date. It would be good to be able to scan items back in or at the very least for the item to remain on the desktop until it's been checked off. I understand Checkfront are working on this. The only other concern for us has been that delivery and collection has to be booked as an actual item and not offered at Checkout. Our customers are confused by this no matter how many prompts we add. I believe it's because customers are used to an online retails experience where it is common practice for Delivery to offered after items have been selected and you are at the final stages before payment. --- ### Eagle Wings Lodge - Overall rating: 5/5 - Reviewer: Cathy L. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally good except when changes need to be made to bookings or refunds. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros The many reports and options available. #### Cons Two calendars are confusing. Making changes to reservations. Difficult to figure out even with directions creating frustration and lots of time spent trying. Not user friendly- too many terms that are not easy to learn. Sorry to complain. #### Reasons for choosing Checkfront I did not choose it. #### Vendor response Hi Cathy, We appreciate you taking the time to write a review - any feedback can help us improve. We do apologize that you are not having the best experience with our software. We are always looking to improve, and if you are curious you can check out our Ideas Portal (and submit ideas of your own) for things we can work on: https://portal.productboard.com/checkfront/1-checkfront-idea-portal/tabs/5-ideas. Thank you, Jamie @ Checkfront Replied August 2023 --- ### Checkfront Booking Engine - Overall rating: 5/5 - Reviewer: Judi L. - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using Check-front as my online booking engine. Great tech support. Tech Support is friendly, knowledgeable, and usually very quick to reply. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The software is great value for the money. Best out there in my opinion. Great telephone software support during the set-up/onboarding. Ongoing support via email is extremely good, with tech support promptly replying with step-by-step detailed explanations and screen videos of how to address the issues. #### Cons 1. For vacation rental managements, this software in it's current version is very awkward & time consuming to update rates, descriptions, etc if the property falls in more than one category, such as a being 4 bedroom, ski-in/ski-out, base area location, private hot tub & pet friendly. For each category, rates need to be added for that property each time a rate change or new set of dates is added. It seems to be that there should be a main listing that communicates with each of the categories the property is listed under. In the initial set-up, an "alias" can be used, but once the property is up, new rates, fees, taxes, etc have to be added to the property in each category it is listed under. Takes way too much time to do things this way. Needs to be an option to "link" the same property throughout each category it is listed in so rate adjustments can be done with just one entry. 2. Wish they had ongoing telephone support though the email support works well 3. Wish Checkfront had calendar connections with other vacation rental sites such as VRBO, HomeAway, AirBnB, Expedia, Booking.com and so one so once a reservation is made on one site, all the other booking calendars updated at the same time. --- ### A powerful tool to manage your guest house bookings - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite some small shortcomings I am quite happy with Checkfront product and support service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very well thought out and feature rich to accommodate the quirks of your business with good booking calendar and discount options. The support is also great and response times are less than a day. We been using Checkfront for 7 years now and have no plans to move away despite some small shortcomings. Highly recommended. #### Cons The ability to make integrations to other services like accounting systems are limited. With the rise of functional programming like AWS lambda, I think its trivial to add some capability to integrate to other systems using similar event triggered functions or webhooks. Checkfront does have something like this but its quite limited. There is no support for multi item discounts as yet so customers are unable to get a discount if they book multiple inventory items. This is a key feature that I hope they will have in future. The ability to style the embeddable iframe booking page is also a bit limited and I can't get it to match my website style. --- ### aeffective booking system - Overall rating: 3/5 - Reviewer: Cindee M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered professional and helpful. more than what I need. but quite happy. other than a few issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros simple efficient. keeps track of chats easy to cancel and make bookings. very helpful online troubleshooting the techs are very knowledgeable and easy to follow their help.i love the banners paid and unpaid or cancelled very cool. #### Cons the home page is clunky. would be better if your arrivals and departures were in list form on this page. the calendar would work better if you could drag and drop bookings to gain a day here and there. --- ### It can be better in mobile and discounts - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered It helps me into bookings, the UX is easy and trackable #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use, easy to create items. The support team helps a lot with videos and availability #### Cons The info of an item, dates and everything about an item it doesn't look good in mobile, it didn't show a lot of info. Also you can't have two discounts in the same booking page #### Vendor response Hi there! Thank you for writing a review. I am so glad that you find Checkfront easy to use, and that our Support team has been so great! This is great feedback on our Mobile booking pages. We will share this with our team. Thank you so much for choosing Checkfront. Replied January 2022 --- ### My review - Overall rating: 4/5 - Reviewer: Jennie E. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like it.. I just don't like the app. I wish the app was better. I would prefer to use the app on my phone and for our employees - but it's limited and it kicks you out on a daily basis. Pretty frustating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lots of great stuff about this. Pretty easy to use.. #### Cons The app is awful. Kicks me out daily. Needs to be improved big time. #### Reasons for choosing Checkfront Other businesses were using it #### Vendor response Thank you for taking the time to write a review for Checkfront. Our product team thrives off of customer feedback and I have passed this feedback along to them! - Tasha B. Replied September 2023 --- ### Dogs Qld Review - Overall rating: 5/5 - Reviewer: Michael Y. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booking online featuresCalendar for overall management of resourcesReports but would like the customer reports of be in colourCategorising resources #### Cons Small organisation and to add more than 5 admins is a large increase in cost. Would like be able to add extra admin for a minimal fee per admin.Resources cannot be recursively booked in different features if they are more than two levels down.. #### Reasons for switching to Checkfront Flexibility --- ### Great Customer Support - Overall rating: 5/5 - Reviewer: Don D. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I wanted to make a few extra tweak's to my platform after 2 years. I contacted the support team and they arranged a special one on one hour meeting for me. It was all i needed. These folks are great. I appreciate the support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm not very good with computers. Checkfront support helped me implement my program and make changes when I first started. Once I spent time with the program, It became easy to use. After 4 years I feel very comfortable. #### Cons I don't have anything that comes to mind. --- ### Fantastic product - Overall rating: 5/5 - Reviewer: Bruce L. - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Instant reservations showing availability #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Online reservations showing availability #### Cons Don't have any issues at all with the product works great for us. #### Reasons for choosing Checkfront Price #### Reasons for switching to Checkfront Old product was not instant availability, had to be entered by staff member #### Vendor response We are so happy to hear that we have been able to help you and your business! Thank you for your review :) Replied March 2022 --- ### Making booking as easy as 1 2 3 - Overall rating: 5/5 - Reviewer: Glenn Charles E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: February 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Im very satisfied and will recommend it with friends and family #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As someone who makes decision on the last minute, i like to have the option to book last minute or probably make a booking in advance if we have planned everything early. Checkfront offers that and I love that. It makes booking convenient even for older people. And I love that I can use Apple pay as a mode of payment. #### Cons So far Im enjoying using it, couldnt think of anything that I dont like. ## More reviews [Next reviews](https://www.softwareadvice.com/rental/checkfront-profile/reviews/?page=2) --- Checkfront Reviews, Pros and Cons - 2026 Software Advice