inspHire makes a huge difference in our day to day running of the business, our working day is much more simple, it is an integral part of the way Blue Manta runs as a business.

The whole system is a pro, I wouldn’t be able to do my job without it, having all data in one place is a huge help to both me and the business. It meets all our needs as a company.

I would like to see further advancements in the workshop area of inspHire, however inspHire are working with us to make sure they can meet our requirements.

Since we moved to InspHire, the invoicing and asset management of hiring our plant equipment has become so much easier. The system is intuitive and user friendly and allows us to effectively manage the user permissions in-house via the admin portal. This is all backed up by a great customer support team and projects team always on hand to help and assist with any issues that crop up

An excellent system that we use to manage the hiring and off-hiring of our plant equipment over hundreds of sites across the UK The ability to integrate with Oracle R12 to simplify invoicing and asset management is the star of the show, as it allows us to automate tasks that would take hours of time to carry out manually The InspHire support team are also hard working and customer focussed and are always on hand to work with us to customise the system to our needs.

We've not really found any negatives to the software, other than importing multiple new assets to the system when we take on a new contract was initially very slow. But, after working with the InspHire Projects team, a solution was found to create batch imports via SQL, which removed this issue.

The accounts department is the only part of the software that is more useful than the software we used previously as inspHire works with Sage Accounts

The search feature is quite good when searching for parts

The speed is attrocious, the reliability is ridiculus and overall I have used better functioning beta versions of software than this

First few years were great, but since they were bought out service levels have just dropped through the floor. It's still a good product, but without basic bug fixing it's now a ticking timebomb. Processes we automated 5 years ago to save time have had to go back to manual because of problems with the software

Good contract management, very flexible and customizable. Resource and stock management have only improved over the years.

In 2018 Insphire was purchased by Kerridge Commercial Systems who over the next 12 months slashed the customer support and development team. Technical support is now frankly pathetic with critical issues taking months to resolve, compared to days in 2017. Fixes &New features documents with major releases used to be on the order of 120 pages of details, the latest versions have been more like 30 pages. I've not seen anything significantly added now in over 2 years, with long standing bugs known for the same length of time remain unfixed. I can only assume they are intentionally running it into the ground as their new parent company has their own rental software

The InspHire software has enabled our business to easily track equipment on hire and stock sold, and keep on top of our maintenance system, therefore, reducing man hours spent completing and reviewing paperwork, and ensuring Sales Invoices for equipment hires and sales can be submitted to our clients in a timely manner, which, in turn, assists with cash flow.

The Invoice Run Preview Reports are easy to understand, even for non-users of the InspHire software, and the invoicing process is quick and efficient.

On occasions, the Reports produced by the InspHire software are not always sufficient for our business/clients, and any extra Reports required need to be tailored by the Technical Support Team.....at a cost!!!