All GMBapi.com Reviews

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User Profile

Rob

Verified reviewer

Leisure, Travel & Tourism, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

GMBAPI works for us

Good service and assistance on setup, fast response in case of questions via email.

PROS

Easy to use, inexpensive for its features & capabilities

CONS

The setup involves remembering your passwords...;)

Reason for choosing GMBapi.com

Easy integration, setup and low cost and they seem to know their shit. No BS company.

Vendor Response

Hey Rob, thank you for taking the time to leave your feedback, we value our client's opinions and all feedback helps us do better. Unfortunately, you'll have to keep on remembering that password of yours, we wouldn't advise sticking it on a post-it note!

Replied December 2022

Biswajit

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

One Stop Tool for GMB Management

Very positive. Delighted with fast and excellent service - when you have question they got answered.

PROS

Price value ratio is very positive. I have used this software for GMB Posting mostly. This product makes it easier to manage huge amounts of tasks in a short time perfectly. Great for monitoring overall health of Google Business Profiles also.

CONS

I have not found anything I do not like yet. Feedback is actioned and ideas for improvements are sometimes turned around with amazing speed.

Reasons for switching to GMBapi.com

Needed better service and performance reporting

Edo

Staffing and Recruiting, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

GMBapi for Randstad

Implementation is easy, support was excellent. Supplier is also open to develop new features.

PROS

Implementation is easy, support was excellent.

CONS

Readability of the reporting can be improved.

Vendor Response

Hi Edo, thanks for reviewing GMBapi.com. We love feedback and we value your business. Our mission is to help you save time when managing multiple Google Business Profile listings across different countries. It is always good to hear that our support is valued - we think it is unrivalled in our category. The front end team at GMBapi.com is working hard on developing a more intuitive interface and we hope to launch it in the next month or two. It will integrate several new features. For now - we provide 80% of functionality at 10-20% of the market price.

Replied July 2022

Bruno

Human Resources, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Perfect SEO local tool to go

Is a powerful ally for local businesses seeking to enhance online presence. Its intuitive design, precise keyword insights and performance tracking features make it a must-have tool for any business serious about conquering the local digital landscape.

PROS

It's great to manage multiples Google Business Profile listings in bulk. Tool very easy to use. Allow us to manage the reviews across all the markets. Good customer service support. It shows all the keywords we are ranking just with the GBP locations.

CONS

API to connect with internal CMS and with internal dashboarding via Looker Studio

Maria

Printing, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great Tool and Great Service

These folks are great to work with and really listened to my feedback, implementing additional features to make for a great user experience. I highly recommend the product and company.

PROS

I was looking for a product to view reviews and responses for all our locations in one place along with other analytics for Google Business Profiles. I am now using the posting feature as well which is nice to have in one tool.

CONS

Would love to see scheduling included in the posting feature.

Reasons for switching to GMBapi.com

Was looking for more in the way of analytics and review management.

Vendor Response

Dear Maria, many thanks for leaving this kind review. Our clients are top priority so any feedback is very valuable to us. We have been working hard on the new version of our tool. The post scheduling function is being perfected and will be released early 2023!

Replied December 2022

User Profile

Mohamed

Verified reviewer

Civic & Social Organization, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Taking my Google Review to the next level

Professional, easy to understand and useful for organizations with many locations.

PROS

GMBapi.com is a well-arranged tool where you can find all information from your own My Google Business pages. In addition, it is useful to view all reviews and find out which have not (yet) been responded to. In addition, I find the collaboration very pleasant and I see my contact person as a sparring partner in the field of My Google Business

CONS

None at the moment! In the past I had passed on a number of points for improvement and these were picked up very quickly.

Vendor Response

Hey Mohamed, thank you for your review! Our GMBapi.com tool makes it easy to track all of your Google Business listings' most important data, from a single interface. Focusing on hygiene, and tracking and managing customer interactions has improved your Local Search performance with 30%. We are also excited about the work we have done on rebranding your ~700 locations on Google and all the manual labour that went into rebranding your FaceBook store pages! We hope our service and dashboard have made this task more manageable for you. And we are glad you enjoy our collaboration as much as we do. Our goal is to be a valuable partner that doesn't just do business but builds real connections.

Replied July 2022

Reinier

Retail, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Good Tool for Omni Channel Strategy

Overall: Professional tool, easy to implement and to easy use. Very Help full time saver to more departments in our organizations like E-com, Sales department and customer service. It is perfect for our OMNI Channel strategy.

PROS

Pros: GMBapi.com is a good tool where you can find all information from your Google GMB. Very handy for Customer Service Management to view the reviews when you have more then 150 stores. The collaboration is proactive and pleasant. Also great that you can send a Post to more Stores at once is a massive time saver. Lost but not least the price you pay per Store is very respectable.

CONS

Cons: What we likes to see in the map navigation overview is our own stores "Xenos" as a (yellow) dot/pin. So you can see te movement beter to the stores.

Vendor Response

Thank you Reinier for your valuable feedback. It is always a pleasure to see our tool being put to good use. Both customer reviews and posting on Google Business Profiles have become increasingly important ranking factors. We are happy to hear that GMBapi.com helps you save time managing them. The Geo Data Dashboard displays the origins of driving direction requests on Maps. You can spot where potential customers navigate from and use this insight to explore new locations for shops. Having your existing shops pinned on the same map would indeed be a valuable addition to this dashboard. We are definitely taking this with us during the development of the tool. The newest version is now live. We hope you will enjoy working with it even more than you already did!

Replied December 2022

Donny

Marketing and Advertising, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Review GMBabi - Freelance SEO Specialist Donny Mast

GMBapi helps me manage multiple locations. This saves me a lot of time when I compare it to the past. Very happy with the tooling.

PROS

- Managing multiple locations- Easy to understand- Dutch native support- New features added monthly

CONS

Currently, there are no points to address. However, I've previously provided feedback on several areas for improvement, and those were promptly acknowledged and addressed.

Will

Retail, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great product and better service

Its been very positive and recently switched from Yext and happy with the move. Highly recommend

PROS

I think the ease of use and the being able to see all the locations in one dashboard

CONS

We cant get them off the phone as vhands-on service-wise!

Anonymous

1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

An impressive software

PROS

It is very easyto use and the customer service is very good.

CONS

The reporting can be made easier to understand.

Anonymous

201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Handige tool

Scheelt heel veel tijd doordat ik nu maar 1x een post hoef te plaatsen ipv 80 keer per winkel. Daarnaast ook handig om overzicht te houden en hoeft je dit niet los in GMB per winkel te checken.

PROS

Je kunt hier overzichtelijk zien bij welke winkels je nog iets mist en hoe het gaat. Daarnaast is het heel handig om via deze tool een post bij alle winkels tegelijk te plaatsen. In GMB kan dit alleen apart per winkel.

CONS

Een overzicht van de geplaatste posts en dat je nog iets kan wijzigen bij alle posts tegelijk.

Vendor Response

Thank you so much for taking the time to write a review. We are glad to hear that our tool helps you post and track the performance of all your locations more efficiently. Our goal is to help you save time managing your Google Business Profiles. Just a few more weeks until our big update. The new version will offer more possibilities regarding posting. Included is a handy overview of all your posts, the option to edit posts and you will also be able to schedule content to be posted somewhere in the future.

Replied September 2022

Mike

Food & Beverages, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Excellent support from the team

Very positive! Due to GMBapi we managed to increase our Googly My Business results with 70% over the first 6 months.

PROS

There were two things that I liked the most about GMBapi's service. The first thing was the counselling from the team. They are always eager to help and explain to you. The other thing is how clear the results are shown to you. That makes it very easy to interpret your results.

CONS

I really don't have any. If there was something, I could simply ask the team and they would solve it immediately for me.

Vendor Response

Hey Mike, thank you for your kind words. We value our clients above all else and therefore tailor our service to meet individual customer needs. Working together as a team is the way to go when it comes to getting results. You are the prime example of what we can accomplish with teamwork - a 70% increase over six months. Reporting on overall results and growth helped to highlight Local Search as an important stepping stone in the customer journey.

Replied December 2022

Lisan

Human Resources, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great overall experience with GMPapi.com!

The benefits we realized is that I felt more connection with other departments in a big corporate company. The tool gave me practical insights, and I was able to clearly present the data to other colleagues. I really appreciated that I could always ask for help to the consultants to get some personal help when I needed it.

PROS

What I liked most about the software, is that everything is included together. From downloading the QR-codes for the reviews, to insights from every company page, etc. We did an A/B test for landingpages and that worked perfectly.

CONS

It is a lot of information, so it's important to get some help in the beginning how to use the tool.

Vendor Response

Hello Lisan, many thanks for your amazing review. It is highly appreciated! We always enjoy working with you and are happy to support you in understanding your data. With our SaaS tool, A/B testing is made simple. Now, we  can easily determine what works best for your locations and make data-driven decisions.

Replied November 2022

User Profile

Erik

Verified reviewer

Internet, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great multi-location local SEO solution

PROS

It helps our team with managing multiple locations, user friendly, dutch native speaking support.

CONS

In the beginning the data from the reports loaded slow. But they improved.

Niels

Marketing and Advertising, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great local SEO tool

- Get more insights in GMB results - Easily edit GMB profiles at scale

PROS

Valuable insights and effcient google my business management.

CONS

Less valuable for companies with 1-4 Google My Business properties

Vendor Response

Hi Niels, thank you for reviewing GMBapi.com. We are really glad you've been enjoying the software. GMBapi.com is great for marketing agencies as it allows you to manage thousands of local business locations for multiple clients more efficiently from within a single account. We appreciate your feedback as we are working on a new, more intuitive interface. Our third version in two years. If there is anything we can help you with, please don't hesitate to contact us!

Replied June 2022

Anneleen

Retail, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Gebruiksvriendelijk en super goede service

PROS

Voor mijn stage maakte ik wekelijks gebruik van GMBapi.com. Ik gebruikte het vooral om winkels te optimaliseren en posts te plaatsen. Ik vind het een duidelijke tool en werd (indien nodig) altijd snel en goed geholpen door [gevoelige inhoud verborgen] wanneer ik vragen had.

CONS

Door mijn stage heb ik maar een korte periode met de tool gewerkt. Zijn nog geen dingen die ik niet fijn vond.

Anthony

Leisure, Travel & Tourism, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Invaluable tool, great support

PROS

The team are very helpful and flexible. Similar solutions just weren't priced appropriately for our use-case and we worked out a reasonable deal with GMBapi

CONS

The old version was a little unclear and not super attractive, but new version is much nicer!

Vendor Response

Thank you, Anthony! Your Review means a lot to us. We are very proud of the updated version of GMBapi.com. With the new functionality and a better interface, we hope to support marketers even better in managing their Google Business Profiles. We hope you enjoy working with it.

Replied December 2022

Linh

Staffing and Recruiting, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Solution efficace pour la gestion et la réussite de votre Google Business Profil

Tous les indicateurs clés de performance et d'hygiène de nos établissements sont visibles nous aidant à suivre et analyser nos performances pour décider nos actions

PROS

Complétude des données et nouvelle interface

CONS

La période de comparaison des données ne peut pas dépasser 6 mois

Jasper

Marketing and Advertising, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Great tool to optimize GMB listings

Overall I have a really good experience with GMBapi.com. They think along with their customers. We were able to test the featured before committing to a contract.

PROS

- Overall more insights in the results of GMB listings - Great tool for posting GMB posts on multiply listings

CONS

- The tool is most suitable for company with a lot of listings (+50)

Vendor Response

Thank you for sharing your experience with GMBapi.com, Jasper! We are glad to see that our posting functionality is helping you update your Google Business Profiles in bulk. Businesses with more locations do benefit from more economies of scale - there is no denying that. We love working with performance agencies and offer anyone two weeks of free testing. So you know what you are buying without committing long term and extensive paperwork. Who gets married on their second date?

Replied July 2022

Mladen

Restaurants, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Easy for use

PROS

App GMBapi.com is verry easy to use and saves time.

CONS

Again :):

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