OneStream vs Smartsheet

OneStream has 53 reviews and a rating of 4.85 / 5 vs Smartsheet which has 2175 reviews and a rating of 4.47 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.85 / 5 (53)

4.47 / 5 (2,175)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

October 12, 2021

October 25, 2021

Pros/Cons

  • Pros

  • I really like how easy the software is to use. The customization options are endless, the organization of formulas on members makes it easy to know why a number is the way it is.

  • -It is extremely flexible -The community really tries to push forward on development together -Helpful support -Extremely fast

  • Cons

  • Onestream does a good job of documenting the software, although sometimes the features offered aren’t fully explained, especially in dashboarding. But it’s a small complaint.

  • The interface look is not modern enough to my taste but nothing major.

  • Pros

  • We are using this product for a long period of time and this product helps us to improves a lot of things in our team this product is AWESOME!

  • I love the fact that it is every easy to use, can do almost anything, and is extremely collaborative.

  • Cons

  • This would be a minor complaint given the features mentioned above, but the interface is somewhat clunky. However, the product serves its purpose well.

  • 1. As its cloud-based, it may sometimes be showing slow and stop working 2. Recovery time is a little bit slow rather than the market competitor. 3. Customer service are good but so friendly.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos