All Raven.ai Reviews
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Justin
Verified reviewer
Pharmaceuticals, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Raven provides visibility we'd otherwise be guessing at
The overall hardware and software experience has been fantastic. We have insight on OEE that were previously mysteries, and we can easily find out if any of our lines are running at the tap of a phone. On the people side, it's even better. The Raven team is highly energized and truly make us feel like they care.
PROSIt's a simple software package that's regularly being iterated and improved upon. Most people at Renaissance can log in, look at it for 30 seconds, and figure out most of what they need to do. The elegant downtime entry is also very helpful for our operators.
CONSThe software isn't highly customizable, but after we figured out different ways to get the information we needed, it became a non-issue.
Grace
Pharmaceuticals, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Review of the Raven Software in a Pharmaceutical Environment
We are drastically improving our visual management system with Raven. We are currently in the process of hanging TVs outside of all production lines to display the Raven data. Working with the Raven team has been an absolute pleasure. The team is incredibly responsive and always willing to help. Additionally, the team is very forward thinking, always trying to figure out how to improve our current state.
PROSThe most impactful features of the software are the "Process Status", "Lot Progression", and "Today's Production". The "Process Status" box shows the hublet screen in real time, which instantly communicates whether a line is running or down, as well as the number of parts that have been produced that shift. This feature, in combination with the "Lot Progression" tool have been presented to clients that come on site to watch the manufacturing of their products. The "Lot Progression" feature allows anyone with Raven access to see how far along a certain job is and when they can expect it to complete. Lastly, the "Today's Production" box on the Dashboard tab is crucial to see production data from previous days, broken down to the hour.
CONSThe most asked for feature by the end users of Raven has been a text box feature, whether that be for tagging on the hublet or commenting in the reports.
Reason for choosing Raven.ai
Raven provided an easy-to-install and use OEE solution. Our company had no OEE tracking system in place prior to the Raven so this was a great start for us!
EveLynn
Building Materials, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Great software
Easy to use and understand. Easy to use for employees alos which is a big win.
PROSGetting to easily follow production output
CONSCalling options should be more than jut a symbol.
Reason for choosing Raven.ai
I did not, My boss did.
Tyler
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
The Best
Anytime I have had an issue Raven has responded quickly to address it. They are a great group of folks that truly care about their customers.
PROSRaven has completely revolutionized the tracking of our manufacturing facilities. The ease of use (both in installation and daily operation) is unmatched. I love that I know the current status of our equipment (as well as how long it has been in that state) as soon as I walk through an area.
CONSThere are a few updates (that they are currently developing) that I'm eager to get.
Reason for choosing Raven.ai
Their tracking devices can be connected to just about any piece of equipment. We have many different production lines and each one is detecting a different signal input. This adds great flexibility to the install process.
Al
Mining & Metals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Shop floor data colection
Positive
PROSVery user friendly , and Raven worked with us on set p
CONSLimited user self customization on reports
Reason for choosing Raven.ai
Raven was more customizable on our set up
Reasons for switching to Raven.ai
Obsolete system
Jose
Medical Devices, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Real Time Data
Raven system helped us to increase productivity and reaction time to issues encountered during production. We were able to increase an equipment uptime from an average of 78% up to 98% in less than a month based on the data acquired by Raven. The elimination of "manual" data entry it is crucial to make improvements on any time of equipment.
PROSRaven is very easy to install and get it customized to our needs. Real time data at our fingertips. Raven is very user friendly .
CONSWe not able to get all data provided by the equipment PLC and send it directly to Raven without increasing the pricing.
Reason for choosing Raven.ai
Pricing, implementation timing and user friendly system
Chris
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Production Analysis Gurus
After spending years trying to provide a suitable cost/benefit analysis of our own internal OEE system, the plug and play ability of the Raven system and devices made understanding our facility OEE nearly effortless.
CONSAlthough system customization is easy to implement, landing on the desired solution can sometimes be iterative. Additional experience in manufacturing firms would be helpful in steering those that do not have as much experience in what they are initially looking for.
Olivier
Management Consulting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Raven Review by Ydatum, Inc.
Raven offers impressive technologies that allow managers to monitor and react to performance in real-time. Raven is flexible and willing to work with the client to adapted and customized the service to best suit the needs of the client.
PROSWeb-based real-time reporting on ahead or behind production status. Customization of the reports.
CONSManual intervention for standard events such as breaks and lunches. But, Raven is working toward automating such events to reduce manual operator intervention. Perhaps in some cases, a direct interface with the ERP system would offer an additional level of service for the client.
Reason for choosing Raven.ai
Affordability, flexibility, and willingness to partner with the client to find the best solution.
Tom
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Que Pasa Mexican Foods Raven Project
This software is very flexible and can do complex data analysis to provide easy to understand reports.
CONSHardware set up and calibrations are timely.
Jean
Consumer Goods, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Raven Review
Overall, the Raven hublets and reporting have been great. The service is also excellent and any updates are done with little delay.
PROSThe software is intuitive and makes training easy. In a busy environment, data can be collected with simply screen taps.
CONSbecause it is WIFI based, if there are problems with the WIFI, it can present challenges.
Rick
Verified reviewer
Medical Devices, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great Experience With Raven
Overall, I'm very satisfied with my experiences with Raven.ai. The Raven team is incredibly supportive and attentive to our needs as we refine and continue to build upon our already great system. We see incredible value in having OEE available at our fingertips at all times, and our plant has seen the benefit of that.
PROSThe product is easy to use with great interface for both machine operators and users like myself who are monitoring production and OEE on a daily basis.
CONSExporting reports into an Excel file on the fly would be a great feature to add.
Devon
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Easily customizable
Our experience has been very positive. The data we receive is helpful and we are able to work with Raven to make customizations to better suit our needs.
PROSThe data is pretty accurate and customer service is very helpful in better customizing what we want to see
CONSThere are modifications I wish we could do on our side such as adding new product codes.
Reasons for switching to Raven.ai
I was not involved with the Thrive system, so I am not sure the exact reason.
Jesus
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
My experience with RAVEN
It is missing to consolidate information and polish the project, but in general ok.
PROSIt is simple to read the actual results, and simple for my people to see the results.
CONSMore reports, and support in Spanish for all employees