I've been using Ship Compliant for over 10 years and love its overall ease of use. This system makes my life less stressful and I have no complaints!

I have no complaints and have never had an issue with Ship Compliant that wasn't resolved immediately. The staff and customer service team has always been professional and very accommodating.

Capacity limits of staffing, freeing up our staff of administrative work of e-filing so that they can be more analytical. We would never be able to keep up with all of our registrations without something like this product to serve as our guide. We utilize the sales by state report very frequently to keep an eye on economic nexus.

This is a one stop shop that can do it all for the wine industry. Saves our team hours of work each month. Great analytics and amazing customer service.

Home landing page isn't easy to navigate, slow for map to generate.

I'm trying to avoid spending my time on state reporting. However, I need to manually add lots of tracking numbers, ship dates, watch to make sure my licenses are up to date, not really sure about state label demands and if ship compliant is working here.

Automatic reporting - I like that SC can figure out the individual cities, counties, etc.

Excessive input from customer, no ease of use. Better than a couple years ago, but confusing overall.

Overall great product and would recommend for compliance teams, specifically in the alcohol industry.

Great platform to track active permits and renewals. Streamlines state brand registrations very effectively. LabelVision is very helpful. Like the by state summary of what is required as that is helpful.

Some of the customer service responses have been just okay. Used to offer updates on state regs and feedback to make something more efficient seem to go nowhere. Multiple/partial county selections for wholesalers throw issues/flags that become white noise for all other email notifications. Billing updates have been not smoothly transitioned.

Very transparent, efficient, simple and basic.

making edits/changes to ship dates, addresses, shipping method, etc is time consuming and slow. options either include opening individually and slowly making changes (system is slow) or downloading spreadsheets and reuploading, which is equally time consuming. It would be great if you could search multiple order numbers, select multiple orders, and make mass changes.

It is really hard to keep track of all of the different states so its nice to have all of that information all in one place.

I like that everything is all in one place, all orders are kept track of. All licensing is kept track of.

nothing, everything works really great.

Saves hiring another person.

Puts together brand registration packages, integrated in PRO system

License renewals can be spotty. Also, can't retire a license when you get a new license because system requires the old one be open for tax reporting purposes.

As a small winery the auto filing feature for monthly tax remittance is worth every penny.

It is a bridge between our DTC software and fulfillment software so it is important to have a daily audit of the program to ensure all systems are in sync.

Wanted to know about auto file and pricing

used to be ease of use and the great customer service we used to receive

lack of knowledge yesterday. tried to find out info online where the big tab was for tour of auto file and an error message came up

We love the analytical tools and the PRO services.

We love ShipC! So easy to use and the customer service is outstanding!

This is the best software, we wouldn't change a thing!

ShipCompliant integrates well with my e-commerce. ShipCompliant makes this job fun because I can get the reports filed fast and generate reports easily.

well organized and easy to use; packed with information to self-learn how to use; integrates our e-commerce data; keeps deadlines clearly in focus to avoid late penalties; stays up-to-date with states' tax changes; email alerts about shipping problems, license renewals, filing due dates.

When I have a problem, I contact Support. Customer Support is outstanding, consistently exceptional. Every person I have worked with is knowledgeable or knows how to find the solution quickly.

I love that ShipCompliant interfaces with our CRM and our shipping partner, makes my life so much easier!

I have not found anything that is an issue!

Ship Compliant makes a very cumbersome process doable. Without it it would be near impossible for me to stay legally compliant in an important and profitable channel of my business.

The monthly reports are accurate and timely. if there is ever a concern, the support is quick to help.

Sometimes it is too rigid, not allowing easy to implement exceptions.

Ship Compliant has helped with not missing license renewals.

Attention to detail is outstanding. Every aspect of the label, licensing, and reporting tools are built to be completely encompassing in compliance matters. Checklists are helpful in oft forgotten details.

Site can be confusing at time due to the multiple ways to reach the same piece of information.

I use ShipCompliant for label approvals with TTB, to autofile monthly state reports, to register products in states. I find it in general to be quite well designed.

relieves a lot of the stress of monthly filing in the various states as well as registering products in the various states.

it is not always obvious what the problem is when something doesn't work. But support is good about helping out.

The autofile system helps me catch up on other work.

Helps keep all the out of state deadlines, forms & compliance organized.

I'd like for shipco to create better autofile spreadsheets to keep track of paid and filled reports.

Great experience.

Software is easy to use and understand and set up is easy

Not understanding some of the rule/regulations when setting up the software items

The pre-filled reports and tracking features

Analytics reports have very little customization. The License Renewal tab does not indicate in color when licenses are expiring.

Nothing. Not one thing. the software needs a complete overhaul

Horrible incredibly manual UI, impossible to use. Ridiculous sales people who make it seem like it's helpful until you get to the training and you learn everything is manual and the software will start rejecting your customers.