All Trackabeast Reviews
1-17 of 17 Reviews
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James
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Trackabeast is a perfect solution for animal rescue groups and shelterts
We have used Trackabeast for over 20 years and have never experienced any issues, Customer support is excellent and priicing is very good.
PROSVery easy to use. Allows us to track all of the cats and kittens in our system from intake through adiption. Keeps perfect record of all of our donations from donors for over 20 years.
CONSThhere is nothing that we disliked about Trackabeast
Jennie
Veterinary, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Love this software. User friendly helps manage rescues data in one place.
I love trackabeast i am the main user of this software for our rescue and i can't say enough good things about the ease of use and all the medical info being right there easy to use quick to update info and manage medical info on each animal. If i ever had a question i would email [SENSITIVE CONTENT] and have great customer service she has always helped me out. I would recommend this product to any animal rescue or vet service
PROSThe data management is top priority and it delivers and goes above and beyond. we can manage our animals, foster, and volunteers all in one place. Im technically challenged and this is so easy to use and manages all our rescue needs in one place. From medical charting to organizing our fosters and volunteers information. Love that is is linked to Petfinder and helps coordinate quick adoptions for our rescue animals. Helps keep admin organized as multiple people can use the software and access medical information on our animals at any time. No need to go to an office to pull charts to verify info its all at your fingertips. Its very efficient and easy to use i would recommend to any rescue, animal shelter, or vet office. Love the pre-set frequently used information for medical needs all you need to do is quick clicks and add dates ect.
CONSThere really isn't anything that i don't like about it I have not yet come across anything that is a negative.
Tiffany
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Dog rescue database
Clean way to track our database of our dogs.
CONSThere are some minor bugs from time to time, but Carrie is excellent at responding quickly and fixing any bugs.
Marion
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Trackabeast: Loyalty and Professionalism Beyond Compare
My overall experience with Trackabeast is rated at an A+! We are a small non-profit organization and this software offers many features that we just don't have the need to use since we are so small. But they are wonderful for their bigger clients. We don't plan on EVER switching to another software, especially since their customer service is impeccable and very responsive.
PROSWe have been using this software almost from its inception.[SENSITIVE CONTENT], the Administrator and Creator, has ALWAYS been available for all questions and suggestions. The customer service is the best ever. They are continually striving to integrate new things into their software that will better serve all of their customers. This software is extremely user-friendly, and it encompasses all aspects of data base management that my organization was looking for.
CONSI really don't feel like there are any cons to this software. Since my organization has been a Trackabeast client from the "get-go," I have seen this system go from some learning pains in the very beginning to a smooth, well-oiled system currently. Down times are few and far between and customer service is superb.
Reason for choosing Trackabeast
Not applicable
Reasons for switching to Trackabeast
We wanted a software that was more user-friendly, more web-based, and with greater customer support. We definitely found it with Trackabeast!
Linda
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Track A Beast Rocks!!
As previously mentioned, most of us use it daily and so appreciate the way it’s made our collection of data almost seamless. Additionally, customer service is top notch!! Our input is always sought; and any questions, concerns or troubleshooting needs are immediately addressed, even though most of those are user errors! TAB is always striving to improve!!
PROSWe have immediate access to information regarding all dogs in our system (past and present), adopters, fosters, donors and organizations! Initial implementation was slow at first until everyone became more and more comfortable utilizing TAB’s features; and I’m happy to say we are almost totally there! (Of course, any software is only as good as the timely input by its users!!)
CONSNot all of the fields are relevant to our needs, and not sure if there is a way to hide them…guess we need to ask!!
Reason for choosing Trackabeast
There were t that many from which to choose at that time (over ten years ago!) However, another sister rescue organization suggested TAB; and [ Sensitive Content ]was so helpful in allowing us a trial period with guidance along the way! Glad we made the decision to use TAB!
Nancy
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Trackabeast was the perfect database for our cat rescue organization.
Periodically, we would run across some sort of organizational need that would make me think, "Gee, it would be nice if we could do that with Trackabeast." I'd get in touch with Trackabeast owner,[SENSITIVE CONTENT], and she would make it happen. It's really hard to imagine that level of customer service nowadays, but you get it with Trackabeast.
PROSWe were an all volunteer rescue group, so we knew whatever database we chose was going to be used by busy people without expertise in databases and who worked 40 hours a week or more at their real jobs. We needed a database that was intuitive, easy to use and covered all the bases of rescue work. Trackabeast fit the bill to a tee.
CONSI can't think of anything that I wasn't pleased about with this software.
Reason for choosing Trackabeast
Trackabeast offered a try-it-out type of database, and once our board (all people without great experience with databases) used it, we were sold due to its ease of use and the cost.
Reasons for switching to Trackabeast
Filemaker was too complicated and too expensive.
Becky
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Track a Beast is the Best
TaB and [SENSITIVE CONTENT] have been very responsive to our needs and always reply to any request within hours. [SENSITIVE CONTENT] is very easy to work with and has been an excellent resource. She is always open to suggestions to make the product better.
PROSWe started with TaB in 2008 and it greatly simplified our method of handling incoming and outgoing dogs. While we had to rely on paper records and phone calls to exchange info on dogs in the system before TaB, with TaB we were able to create records that all personnel could access on the internet. No more digging thru files to find one vet record or adoption application, it was all available on TaB.
CONSMost of the features offered are very intuitive to use, but you do need to enter new records in a certain order which takes longer.
Jane
Veterinary, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Review from an animal rescue
Believe it or not, before Trackabeast, our shelter was run on a spreadsheet (???). Having all our animals' information in a database that more than one volunteer can access has been a God-send. We are now able to track everything that happens with each animal while it is in our case. The feature to be able to scan and upload the animals' records is pretty impressive as well.
PROSWe can access each animal's record in seconds. We can also pull numbers for just about any kind of data we need with a few mouse clicks. It is very easy to do our monthly reports.
CONSI can't think of anything I don't like about Trackabeast.
Reason for choosing Trackabeast
rather intuitive user interface, easy to make minor modifications per our needs
Sarah
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Essential tool for animal rescue work
Trackabeast has helped Much Love Animal Rescue place thousands of rescued animals with loving forever families. We use it to keep track of animal intake, placement status, medical information, and more. The software itself is indispensable, but the best thing about Trackabeast is the responsiveness of the developer. Her response time is lightning-fast and she is able to make changes and adjustments that tailor our database to our unique needs.
CONSCan't think of any cons, because any time we've needed to make a change or improvement it's been taken care of immediately.
Lenci
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
GDR trackabeast review
Overall, we use Trackabeast but probably not to the capacity we could. This is because as a voluntary organisation, time is limited to explore all the options and integrate them into our daily routines.
PROSIt took time to enter data from years previous but since then is easy to use on a daily basis. The most recent changes are great
CONSWe cannot change the date to Australian. Not a big deal but need to think about entering
Reason for choosing Trackabeast
Trackabeast seem to offer a better range of options and be quite user friendly
Vendor Response
Hi - thank you for reminding about the date issue. I will bump it to the top of the list.
Replied May 2022
Deborah
Retail, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
?
Good , its has been helpful in ensuring that we not only know where animals are, and what medical care has been given or is due for follow up
PROSOnce we started putting tattoo numbers in the same place that the chip numbers go , we were able to track cats easily by searching the tattoo number. This is an important feature for us , it helps track the owners of cats that are lost, are surrendered to the SPCA or at a veterinary hospital with no owner present. Using chips is not used in our area , we do not have a machine to read chips. Cats found by people just trying to help a cat they found injured or lost need to be able to read a tattoo in order to find the owner.
CONSI haven't been using the program a lot this year , mostly because of covid and because of our 10 year free spay and neuter program that greatly reduced the cats and kittens needing our help. I just pulled up the program and see some major changes have taking place. The adoption for viewing cats that are inactive I could not readily see, when I did find the advance search and filter I couldn't seem to activate it , so I could look at all the animals that have come though the rescue.
Vendor Response
Hi Deborah - Thank you so much for posting a review and giving us your feedback. I just wanted to let you know that the Animal Profile page has a dedicated field for Tattoo# so you should not have to use microchip, though there is no harm in it. You can search for either number in the main search bar. To search for inactive animals, click the carat for advanced search and check the box "Inactive". You can add "Adopted" to that same search all adopted and inactive animals will be in your list. I'm sorry if the new screens are giving you trouble. Please feel free to write me at carrie@trackabeast.com with questions.
Replied March 2022
Amy
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Foster-based pet rescue loves Trackabeast!
We use it daily to track our dog and cat medical and intake records.
PROSI need easy. I'm not very technologically competent and Trackabeast is so user-friendly, it really makes taking the 200+ animals we save in a year easy (at least the recordkerping portion!)
CONSMy issues are usually user error :) When we have issues, the Trackabeast team is very responsive.
Reasons for switching to Trackabeast
I can't recall who we used years ago, but we switched because it was so hard to use.
Jamie
Veterinary, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great Product for Rescues
TrackABeast is easy to learn and use, and is a great way to track animals. We use it daily to add new animals, new adopters and adoptions, and all of their medical care (vaccines, tests, sterilization, microchip, etc)
CONSSome of the processes could be more automated, such as registering micro chips with Home again. I believe that’s a feature in development. Some of the reporting could be a little bit more user-friendly.
Dawn
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Support is the BEST
App is extremely dependable and easy to use, [SENSITIVE CONTENT] provides the best support for any type of question or issue!
PROSA real person on the phone or email with help, no waiting and super efficient
CONSWhen adding records would be nice to easily “go to next” record without starting at the beginning.
Reason for choosing Trackabeast
Ease of use & filters
Reasons for switching to Trackabeast
Easier, cheaper and feeds other sites we use
Helen
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Claws and paws review
It’s ready to use, and it keeps track of our medical costs, plus donations.
CONSI don’t care for the modern view of the database, however, am content to use the classic view. Therefore, will be happy as long as they continue to offer the classic view.
Reasons for switching to Trackabeast
Trackabeast was more suitable to our needs.
Deanna
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Trackabeast is a great database for animal rescue groups
Ease of use, user support, cost, & functionality
CONSTruly nothing. Trackabeast has met all of our needs. We
Maggie
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Great Product for Non-Profit Animal Shelter
We are able to track all of our animals, adopters and store all relevant documents in the program. Very easy to use and administer.
PROSSuper easy to use and administer. We have been able to train volunteers very quickly. The free demo was very useful in choosing this program
CONSWe have not had any major issues to report