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> Reviews of UKG Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if UKG Pro is a good fit for you!

Source: https://www.softwareadvice.com/reporting-tools/ukg-pro-profile/reviews

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UKG Pro Reviews

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# UKG Pro Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(365)

4

(244)

3

(80)

2

(15)

1

(22)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4

Value for money

4.1

Functionality

4.2

* * *

### Pros

"Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented."

"The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system."

"Its strong functionality, steady stream of innovation, and meaningful enhancements consistently improve our ability to support the business and deliver a better experience for employees."

### Cons

"After exhausting available support options without a satisfactory resolution, we made the difficult decision to terminate the contract. While UKG Pro has capable features, the gap between what was promised and what was delivered on the support side was a determining factor in our departure."

"WE CANNOT PRINT OUR PAYSTUBS ALL IN ONE I WOULD LIKE IT ALL IN ONE APP TO BE ABLE TO PRINT AND LOOK AT OUR PAYSTUBS"

"Delayed alerts and notifications and poor customer support services are the major issues negatively affecting implementation of the software."

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UKG Pro Reviews, Pros and Cons - 2026 Software Advice