# icon

> Reviews of UKG Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if UKG Pro is a good fit for you!

Source: https://www.softwareadvice.com/reporting-tools/ukg-pro-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Payroll Software](https://www.softwareadvice.com/hr/payroll-software-comparison/)

/

[UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/)

/

UKG Pro Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/hr/ukg-pro-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/hr/ukg-pro-profile/alternatives/)

# UKG Pro Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(362)

4

(244)

3

(80)

2

(15)

1

(22)

## Secondary Ratings

Ease-of-use

4.1

Customer Support

4

Value for money

4.1

Functionality

4.2

* * *

### Pros

"Its strong functionality, steady stream of innovation, and meaningful enhancements consistently improve our ability to support the business and deliver a better experience for employees."

"We used this for payroll, employee profiles, benefits, etc and its a pretty decent system."

"UKG Pro integrates well with our recruiting software, Jobvite, which helps make onboarding efficient."

### Cons

"After exhausting available support options without a satisfactory resolution, we made the difficult decision to terminate the contract. While UKG Pro has capable features, the gap between what was promised and what was delivered on the support side was a determining factor in our departure."

"WE CANNOT PRINT OUR PAYSTUBS ALL IN ONE I WOULD LIKE IT ALL IN ONE APP TO BE ABLE TO PRINT AND LOOK AT OUR PAYSTUBS"

"Delayed alerts and notifications and poor customer support services are the major issues negatively affecting implementation of the software."

Fast-track your software evaluation

Speak with a Payroll software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

723 results

Sort by

UKG Pro Reviews, Pros and Cons - 2026 Software Advice