---
title: "UKG Pro Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of UKG Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if UKG Pro is a good fit for you!"
source_url: "https://www.softwareadvice.com/reporting-tools/ukg-pro-profile/reviews/"
page_type: "reviews"
language: "en"
---

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UKG Pro Reviews

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Reviews

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# UKG Pro User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 731

### Secondary ratings

- Ease of use: 4.2/5
- Customer support: 4.0/5
- Value for money: 4.1/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 368 reviews (50%)
- 4 stars: 246 reviews (34%)
- 3 stars: 80 reviews (11%)
- 2 stars: 15 reviews (2%)
- 1 star: 22 reviews (3%)

### Most mentioned pros

- Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented.
- The platform effectively centralizes HR, payroll, talent management, and employee self-service functions into a single system.
- Its strong functionality, steady stream of innovation, and meaningful enhancements consistently improve our ability to support the business and deliver a better experience for employees.

### Most mentioned cons

- After exhausting available support options without a satisfactory resolution, we made the difficult decision to terminate the contract. While UKG Pro has capable features, the gap between what was promised and what was delivered on the support side was a determining factor in our departure.
- WE CANNOT PRINT OUR PAYSTUBS ALL IN ONE I WOULD LIKE IT ALL IN ONE APP TO BE ABLE TO PRINT AND LOOK AT OUR PAYSTUBS
- Vacation time rollover functionality did not work as promised, and despite assurances that the issue would be resolved by a committed deadline, the problem persisted well beyond that date.

## UKG Pro customer reviews

Showing reviews 1-25 of 731 (page 1).

### UKG Pro: Heavy-Duty Payroll, High-Maintenance Tech

- Overall rating: 5/5
- Reviewer: Marquita V.
- Verified reviewer: Yes
- Industry: Alternative Dispute Resolution
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

An overall assessment of UKG Pro reveals a powerhouse payroll engine that delivers flawless compliance but sacrifices modern user harmony [G2, TrustRadius]. It functions as a deeply dependable compliance system for complex operations, though it requires significant technical expertise to manage daily

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been really impressed with the Financial Wellness tools, specifically the ability to provide employees with earned wage access. It empowers our staff by allowing them to pull a portion of their pay ahead of regular cycles, which has been a great benefit for their financial flexibility.

#### Cons

Obtaining prompt technical resolutions is challenging due to UKG's ongoing changes in account management assignments. This inconsistency hinders effective support and resolution.

---

### UKG Pro - Excellent Company Management System

- Overall rating: 5/5
- Reviewer: Amy B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

UKG Pro has been a great transition for our company in all areas: recruiting, payroll, reviews, benefits, etc. We are very happy with the system.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I was a member of the rollout HR team that helped in our system management transfer. I was most impressed by the customer support we received from the UKG team. We had a few meetings with their rep and they ensured we were ready for rollout before rolling it out to our employees. I am a part of the recruitment team, and it is very easy to move a new hire through the candidate process. I also appreciate that there are representatives available to assist with support either through an email or a phone call.

#### Cons

I wish UKG had created some visual guides for employees, both on the admin side and on the user side. My company had created some of our own visuals to aide in training, but some additional tutorials would be nice to have available for distribution.

#### Reasons for switching to UKG Pro

We needed some additional features for our employee management system and we were not as happy with the customer support.

#### Vendor response

Hi Amy, Thank you for taking the team to leave a review! We're please to hear that you received great customer support and that it is easy to navigate through the hiring process.

Replied August 2026

---

### Still not great search

- Overall rating: 4/5
- Reviewer: Ellie S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The self-service portal is still my favorite feature here. I like the UX generally of this tool and I think it serves it's purpose

#### Cons

I would say the search features still haven't been updated in a way that makes them more useful to me

---

### High end Employee Management solution.

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, it is a quality tool that is fairly expansive. It can handle onboarding processes, HRIS, benefits management, payroll management, self service timecard management, and time off requests.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

UKG Pro has been a reliable tool for managing employee information. From candidate processing to payroll to benefits management, it does it all. It has a good value for the money and a high level of support behind it.

#### Cons

The website is nice, but the app has issues. Both have some features that aren't the most intuitive. Sometimes it takes a couple minutes to navigate to the right area for timecard punches resulting in missed minutes.

#### Reasons for switching to UKG Pro

Switched from a multi vendor solution using a local payroll organization and Bamboo HR. This solutions is also managed by our parent company.

#### Vendor response

Thank you for leaving a review!

Replied April 2026

---

### All-In-One Software

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, experience has been good using UKG Pro. As a manager of a team, it has allowed me to easily manage times, reviews and overall tasks within a single software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It's user friendly and easy to use in all aspects. Aside from payroll and time management, we've been able to utilize it for goal tracking, performance reviews and salary planning.

#### Cons

While it's good that it is customizable, it can be painful to navigate through these customizations and make the software exactly what you imagine.

#### Reasons for switching to UKG Pro

Dayforce didn't offer the same features and usability that we were looking for as our company grew.

#### Vendor response

Thank you for taking the time to leave a review!

Replied March 2026

---

### UKG Pro Average Experience

- Overall rating: 3/5
- Reviewer: Abby G.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Average. Integration with our ATS had issues often and, in turn, that caused a lot of issues and fristo

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

The reporting features were good, ease of entry at onboarding, and onboarding process. Dashboard was easy to use.

#### Cons

Customer service was not very responsive. Hard to get answers or direction on issues when you needed support quickly

#### Reasons for switching to UKG Pro

Needed a product that would connect with our new ATS.

#### Vendor response

Hi Abby, thank you for taking the time to leave a review. We greatly appreciate the feedback!

Replied February 2026

---

### Ukg-Manage payroll with panache

- Overall rating: 5/5
- Reviewer: Vineet S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall its a really great platform to manage attendance, payroll and scheduling needs. Super easy to learn and execute

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

The interface with timecards and scheduling is really easy to learn and teach. We changed the software from Kronos and not much training was required to learn the new platform.

#### Cons

Sometimes the employees complain about that they are not able to login. Also as a manager I struggle to login if outlook email is open

#### Reasons for switching to UKG Pro

It was a team decision because kronos kept glitching all thr time and also not that secure

---

### UKG Pro - Nurse

- Overall rating: 5/5
- Reviewer: Alexis H.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I am overall pleased with UKG Pro and the services it provides. Easy to use, fast, and easy to teach new employees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

UKG Pro is very easy to use and has everything you need in one place. I like that I can view my time management and my payroll in one.

#### Cons

I least like how much you have to change your password to get into the system as well as the terms and conditions for password. Seems a little excessive.

---

### Bath and Body Works Employee that uses UKG Pro

- Overall rating: 4/5
- Reviewer: Briana R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall UKG Pro is easy to navigate and use, there are a few minor cons, but overall, a great app. It is an app that is easy to get comfortable with.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

It is easy to navigate and not overwhelming. As someone who has used it both as a manager and employee, it is overall an easy tool to use.

#### Cons

The time off requests can be a little tricky. Also it doesn't keep you updated often. For example if you offer a shift to someone it doesn't let you know if they took the shift or not until the manager approves it.

---

### Good system

- Overall rating: 4/5
- Reviewer: India W.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Super easy to use. I wouldn’t change anything about the mechanism. I would only change the display. Everything else was perfect.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use and understand. I had no issue finding anything. Also if I needed help, the help button was accessible.

#### Cons

Honestly, the color scheme of it, and just the overall generic feeling. Personally, I just like things that are a little more vibrant.

---

### UKG Makes People Ops Harmonious

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The time and attendance system alone has been incredibly helpful! Allowing all of our people operations systems to be in one place and talk is critical.

#### Cons

The applicant tracking system tool does not even come close to stacking up with stand alone ATS products.

#### Reasons for switching to UKG Pro

Not a comprehensive HRIS with our time and attendance needs

---

### UKG Has Some Great Features and A Lot of Quirks

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Restaurants
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

UKG Pro integrates well with our recruiting software, Jobvite, which helps make onboarding efficient. The ease of use between entry and mid-level managers from restaurants to our corporate office is also really intuitive.

#### Cons

UKG Pro does not seem to have a support team that is scalable to meet the needs of administers like myself who often ran into issues with features of UKG Pro, such as UKG Pro Learning, which is their digital LMS platform. While I appreciate that they have a support specialist team to communicate updates or give you a timeframe on how long it will take to research an item, it takes awhile. UKG Pro also seems to have an outdated user face. Their HRIS platforms

#### Vendor response

Thank you for taking the time to leave a review. We are always looking to improve the experience for our users and appreciate feedback. If there is anything specific we can look into, please contact us at feedback@ukg.com.

Replied May 2026

---

### UKG review

- Overall rating: 5/5
- Reviewer: Aarti B.
- Verified reviewer: Yes
- Industry: Supermarkets
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall experience has been good. I have used UKG since 2019 and it has done more than the previous systems I have used.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like the web import tool and platform configuration functionality. It allows us to setup mapping or hide fields that certain users do not need to see or edit.

#### Cons

I wouldn’t say I like it the least but I have the least experience using the mobile app as an administrator.

#### Vendor response

Hi Aarti, Thank you for your review! We appreciate your feedback.

Replied April 2026

---

### MAIN REGISTRAR

- Overall rating: 5/5
- Reviewer: MARLEEN C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

THIS APP IS SO EASY TO USE AND WE CAN USE OUR APP ON OUR PHONE AS WELL INSTEAD OF THE COMPUTER TO CLOCK IN AND OUT

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

HOW EASY IT IS TO USE WE CAN CLOCK INTO AND OUT ON OUR PHONES WITH THE APP AS WELL WE CAN LOOK UP OUR HOURS AND DAYS WE WORK

#### Cons

WE CANNOT PRINT OUR PAYSTUBS ALL IN ONE I WOULD LIKE IT ALL IN ONE APP TO BE ABLE TO PRINT AND LOOK AT OUR PAYSTUBS

#### Vendor response

Thank you for leaving a review!

Replied May 2026

---

### UKG Pro review

- Overall rating: 4/5
- Reviewer: Monica M.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall experience was positive as the system interacted well with 3rd party companies and was easy for our team members. The app does not have all the interactive features we would like.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

UKG Pro is easy to use for administrators and offers a versatile and reliable payroll system, supporting efficient day-to-day operations.

#### Cons

As a large platform, communication with representatives was not always as agile as expected; however, the team was responsive in addressing our needs and worked with us to tailor the system to our company’s requirements.

#### Vendor response

Hi Monica, Thank you for leaving a review!

Replied March 2026

---

### HR made easy

- Overall rating: 4/5
- Reviewer: Jesus G.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I used it for a while and it was very easy to use and made communication with HR very easy, the user interface was nice and friendly and made everything seem easy.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It makes easy to communicate between HR and the employees, handling things like hours or PTO is handled directly in the app and it makes it seem easy and not a hassle.

#### Cons

The phone support can take some time to get you, the email is a bit easier to get a hand of, but still takes some time to get some support.

#### Vendor response

Thank you for leaving a review!

Replied June 2026

---

### Straightforward Scheduling

- Overall rating: 5/5
- Reviewer: Sergio P.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, the app is easy to use and does what it needs to do without much confusion or bulk. It’s straightforward and an effective scheduling solution for an organization of any size.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

UKG is easy to use, and the app integrates well with the desktop version. It is simple to use as an employee, and has powerful tools for management. It is an all in one solution for pay, time card, and scheduling.

#### Cons

The breakdown of the hours on the time card can be confusing, but that is more a function of my organization’s convoluted differential rates.

---

### Great application

- Overall rating: 5/5
- Reviewer: Levin W.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience was good could check my pay from week to week log in worked once I got it set up

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer support was so great helping me log in and you could check your pay and make sure it was right very easy to use

#### Cons

I really didn’t have any dislikes about this app it worked perfect for me if I had any problems customer support would help

#### Vendor response

Hi Levin, We're pleased to hear that you had a great experience with UKG! Thank you for taking the time to leave a review.

Replied March 2026

---

### Managing Paystubs with UKG

- Overall rating: 5/5
- Reviewer: Eric B.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's a super easy to navigate app and easy to use. Everything is there in the dropdowns to pick where you need go and view.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

UKG is a pretty easy to navigate utility, especially when it comes to tracking pay and benefits. Having everything in one app is super convenient.

#### Cons

I don't think there's much to not like about this unless it's not setup correctly, but that should be addressed on implementation.

---

### UKG Pro Review

- Overall rating: 4/5
- Reviewer: Lukas C.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Satisfactory! It is a great app easy for me to track my teams clock ins and clock outs I would definitely recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love that it is sleek and easy to use easy to read and navigate it has great functionality and the gio lock is a fantastic feature.

#### Cons

Sometimes it crashes and it can have issues even singing into the application but for the most part that is a rare occurrence.

---

### UKG Pro...

- Overall rating: 5/5
- Reviewer: Swaminathan S.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

UKG Pro is a reliable and feature-rich HCM platform that effectively supports HR, payroll, talent acquisition, and workforce management needs. Its robust functionality and integration capabilities make it a valuable solution for organizations of various sizes. While there is a learning curve for some advanced features, the platform delivers strong operational efficiency and employee management capabilities once fully implemented.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Comprehensive HR and workforce management platform with strong payroll, recruiting, employee self-service, reporting, and time-tracking capabilities. The integration of multiple HR functions into a single system improves efficiency and reduces administrative work.

#### Cons

Some areas of the platform can be complex for new users, and certain reports or customizations may require additional training or administrative expertise. System updates occasionally introduce workflow changes that require adjustment.

---

### UKG Pro Experience

- Overall rating: 5/5
- Reviewer: Marty M.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with UKG Pro was very positive. It’s a reliable, comprehensive platform that made HR and payroll processes more efficient. I appreciated how it centralized employee information and offered useful self-service features, which saved time and improved accuracy across the board.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

What I liked most about UKG Pro was how it streamlined complex HR and payroll tasks into a single, user-friendly platform. The self-service features empowered employees, while the robust reporting and analytics tools gave managers real-time insights for better decision-making. It made everyday processes more efficient.

#### Cons

While UKG Pro is a powerful system, some tasks weren’t very intuitive for end users and often required admin support or reaching out to customer service.

---

### UKG Pro Is Amazing

- Overall rating: 5/5
- Reviewer: Angelika M.
- Verified reviewer: Yes
- Industry: Design
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

my overall experience is amazing. i love everything about UKG Pro. it has helped me so much with keeping up with my own payroll and everything.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to use. I love how it keeps track of everything you need to run a good business. you can manage payroll and everything with UKG Pro.

#### Cons

Nothing. UKG Pro has everything i need to run a successful business. i love everything about it and use it weekly for my business.

---

### Good solution

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Internet
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It combines everything you need for your HR & recruitment team. Onboarding, benefits, to payroll and booking time off all in one place. The end used experience is great for end users and simple to use. This tool can be used to automate onboarding using an identity management platform using low code solution.

#### Cons

The learning curve to fully utilize the platform for all the solutions offered may be steep and the mobile app is very limited but allows you to easily book paid time off.

---

### Easy and efficient tool that gets the job done!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Banking
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy and efficient tool that allows me to easily get the job done.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use and convenient when I need to do these tasks on my phone and when I'm away from my laptop or work.

#### Cons

Some of the wording isn't consistent with what we refer to certain items at work. As a salary employee, timesheet isn't something I'm used to but I can't remember if we were able to change that wording or not.

## More reviews

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UKG Pro Reviews, Pros and Cons - 2026 Software Advice