All Zoined Reviews
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Veri
Verified reviewer
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
User-friendly & easy navigated sharp analytics program!
In general very positive to all features, reports, analytic tools and daily dashboard set-up!
PROSIt’s the perfect way for me to manage, plan and track my sales, KPI’s and product performance. Easy, user-friendly and visually presentable.
CONSTechnically its sufficient for our purpose. Missing a complete users-manual, but the support team is quick in responde, service-minded and very knowledgeable!
Reasons for switching to Zoined
It’s a better tool for us and more easy to navigate and clear in its purpose.
Teemu
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Powerful tool for restaurants
Accurate data from several different sales channels in the modern omnichannel environment
PROSPerfect tool for managing international multimerchant restaurant environment
CONSCan't think any downsides. A overall powerful and effective BI-tool.
Kristina
Retail, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Easy to implement and to use
with Zoined we have taken massive steps in order to become more data driven in our decisions. Everyone can now easily make analysis and deep dive into our profit drivers.
PROSvery fast to get up and running and I really appreciate that we both can have visual dashboards for a fast overview and easy to access any data sent to Zoined in the analytics reports. I like it very much that it is not a question of cost to add users, which means that EVERYONE in the company has access and can follow the company performance live.
CONSAs an administrator, I struggle a bit with managing all dashboards and reports being created by our employees since everyone can create both dashboards and reports. I wish there would be more admin tools to get an overview of who is owning what report/dashboard and more easily to admin these. It is not so easy for new employees to create analytics reports by themselves since it demans very specific filters to get correct data, but this i more a reflection of our ERP system than on Zoined. However the upside of API connection is that it is easy to get started, the downside is that it is not so easy to cluster different dimensions into one dimension (which would be neccessary for us in order to get our sales channels correct in Zoined.)
Reason for choosing Zoined
Since we don't have an IT department we needed to have a solution with low maintenance work from our side and we also were in need to fast have this up and running.
Kari
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Easy to use BI tool for everyday operations and development
Very Good! I used it every day and it saved a lot of my time and manual work. Perfect tool for our 15 outlets coffee shop chain.
PROSEase of use, saves time of everyday work, visual interface. Scheduled automatic reports. Ease of distributing important reports to the organization. Visual collective reports in minutes.
CONSFor our use, some integrations were missing related to personnel cost management. This was not actually due to Zoined.
Reason for choosing Zoined
- Ease of setup - Most of the functionalities needed - Easy to use (saves time) - Reasonable pricing
Martin
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Fantastic analyse system
I use the system to analyze the stores, and can break it down on people if I want to. See top seller, categories, revenue, margin, etc etc - and we can use it if you are on the go in your phone. And you can get update by mail every day
PROSThis system is good for all in the company high level and low level. The manage team can see what they like, and the stores can see what they like, everything is adaptable
CONSWe have nothing for now, but if something is missing we ask if it is possible to get it, and after some time it will come to the system
Reason for choosing Zoined
It was finally just a coincidence that we came across this system because we used quinyx as they recommend Zoined
Henrik
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Zoined in restaurant business
I have all my business critical KPI's on one dashboard. I have a comprehensive view of the performance of our restaurants in real-time. It helps us to identify possible problems and react fast. It's also extremely easy to use.
CONSIn some few cases figures in spreadsheet reports could be shown in lines instead of columns. By default in columns.
Sabrine
Security and Investigations, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
I recommend Zoined as a partner. Great collaboration, flexibility and same core values!
Axis & Zoined have a long term relationship based on trust. We love to collaborate with Zoined and we value their active listening and great support.
PROSUser-friendly UI Nice charts Great support
CONSI do not see any problems in the software or showstopper so far but I will promise to share my feedback if I notice any.
Peter
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Ready to use BI Tool
This tool allows you to create dashboards by and for any type of user, very intuitive.
CONSIt would be good to add more grid (table) functionality.
Tomi
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Worth of invest!
Easy to use. All data in one place. Automatic reports
CONSI like all the features! I don´t have anything bad to say about Zoined
lucy
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
System Review
Zoined has allowed our business to analyse sales and productivity
PROSI like the way the software is user friendly to people of all levels, even if analytics is new to people.
CONSone list of reports under analytics is tricky for users to find as its not categorised
Santtu
Environmental Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Zoined easy to use, demanding to master
Everyone has the same opinion, it's really easy to use, when you get hang of it. But if you dive deep, then you need some assistance to understand, how Zoined transforms data. Before Zoined, we had to get our sales numbers out straight from out ERP, and that was unpleasant to say the least (Excel spreadsheets...). Zoined solved our problem with that.
PROSBest thing is that our employees can use it really easily. With just one hour of training, they can find basic information about their sales.
CONSIt has somewhat confusing names for certain filters. Our old ERP might have something to do with it, but this makes the information hard to find, if you dive really deep into data. So really good customer service is essential to get the most out of Zoined.