About AgoraPulse

Agorapulse is a cloud-based social media marketing software that offers profile management, social influencer management and social media analytics in a suite. Agorapulse features "Social Inbox", which combines social media interactions across the social streams, such as Twitter, Facebook and LinkedIn, and presents them in a unified mailbox. Agorapulse pulls and sifts through the interactions across social media accounts of the brand to identify key influencers and ambassadors (people who publish the most content about the brand). The product features "Competitor Analysis" module, which allows users to track the social media performance of their competitors. Agorapulse features social media reporting and analysis, which allows users to track performance m...

AgoraPulse Pricing

Pro (best for small teams): $99/month (or $79/month when paid annually) Premium (best for agencies and growing teams): $249/month (or $199/month when paid annually) Enterprise (ultimate social media control and growth flexibility): Custom pricing based on customer need

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Competitor statistics
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AgoraPulse Reviews

Overall Rating

4.57

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 664 reviews

Dan

Company size: 2 - 10 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

One of the Best Social Media Scheduling Platforms

User Profile

Matt

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2019

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Pros

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Cons

Overall the platform works great and I strongly recommend it. My complaints are pretty minor. 1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying. 2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Reasons for choosing AgoraPulse

AgoraPulse is more comprehensive than Later. Later is very focused on Instagram. AgoraPulse seems well designed to handle all major social media platforms well.

Reasons for switching to AgoraPulse

AgoraPulse feels much more up to date and modern than Hootsuite. AgoraPulse's design and layout is much clearer and easier to understand than Hootsuite's.

Response from AgoraPulse

Hi there Matt, Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about. Here's to your continued social media success! Lisa

Replied September 2019

Alyssa

Company size: 201-500 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

March 2022

We Love Agorapulse!

We truly LOVE Agorapulse and are so grateful for all that it can do and allows us to do across social media!

Pros

Since selecting Agorapulse as our social media management software, our content management, planning, scheduling, and posting has been a breeze. We've seen such positive growth across all of our platforms, and are able to receive crucial, informative reports from Agorapulse to help us develop and nurture further growth and engagement. We are SO thankful for this platform!

Cons

While Agorapulse does a good job at integrating new features, I feel that further integrations would be helpful. The new Beta version of the content calendar does not seem to allow for automatic link shortening through bit.ly, and it would be worthwhile to have other, similar apps available (Rebrandly, which my company prefers to bit.ly, meaning the social team needs to manually create and input such links.) Also, some hiccups have occurred with this Beta feature, including failure to post content, duplicated posts, and more.

Reasons for choosing AgoraPulse

We felt that it was easier to use, was more cost-efficient, and better aligned with our needs.

Reasons for switching to AgoraPulse

We needed a more robust, social-focused, software to grow our business.

Response from Agorapulse

Hey Alyssa, Thank you so much for sharing this review with us! We'ra so glad to hear about your positive experience with Agorapulse. I just wanted to let you know that it IS possible to use bit.ly to shorten your links! You can choose between pulse.ly and bit.ly. Hope this helps! Samia

Replied June 2022

User Profile

Ouattara

Verified reviewer

Company size: 201-500 employees

Industry: Telecommunications

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

November 2022

Excellent tool to manage your social networks

I strongly recommend Agorapulse to beginners in the CRM world. It will help you manage your social networks in one place. You will be able to analyze your visibility and productivity more easily, based on the analytical data

Pros

I use Agorapulse as a social media manager, I can run my social media accounts from one place. What I like most about Agorapulse is that it is very easy to use. Managing all my social networks simultaneously is very simple. Group or individual posts, comments, messages, analytics, all of this becomes a breeze with this tool

Cons

There is nothing special to say about this tool. I just want to point out that it is not free

Skarlett

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: GetApp

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

1

FUNCTIONALITY

4

November 2022

If you´re need more than 2 users to approve the content it´s not the best option

Pros

It´s very intuitive, easy to use, for personal use it´s fine or if you can post without approval someone else you can work well

Cons

I have different social accounts to manage and many users to approved the content, so the cost of the plan we need it´s too higher

Reasons for switching to AgoraPulse

To be more efficient and save time

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