About Bazaarvoice Connections

Bazaarvoice Connections is a software that assists enterprises in responding to reviews and questions about their products through several retail networks and their own website. It helps to safeguard user's brand reputation. This application can influence sales and brand loyalty for potential shoppers.

Bazaarvoice portal allows retailers to connect to their customers in real-time, whether they shop online or in a retail shop. It helps users reach their audience and gain insights out of all kinds of user-generated content, while minimizing the number of associates in the marketing system. Engaging online helps increase website traffic organically and boosts credibility.

The Syndication Reporting reflects the reach and influence of user's content. It al...


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Supported Operating System(s):

Windows 10

11 Reviews of Bazaarvoice Connections

Average User Ratings

Overall

4.09 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

April 2019

Maricela from TPI

Verified Reviewer

Company Size: 11-50 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Great Way to Connect with Customers

Pros

It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.

Cons

It's a bit pricy but in my opinion, worth the price.

August 2019

Richard from Poolmaster, Inc.

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2019

Easy to use, but UI may be too simple

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze.

Pros

I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Cons

The system loads slowly, and navigating can be tedious as a result. Filters and search functions can be a labor to use.

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

November 2018

Expensive but adequate online review platform.

Pros

It did an efficient job of gathering our product reviews.

Cons

Expensive; not many remarketing tools available when we used it.

June 2017

Marcy from Garick

Company Size: 201-500 employees

Industry: Business Supplies and Equipment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2017

Great interface between us and our customers

Great program overall

Pros

Vey easy to use. Great help available if needed. Easy to track reviews and customer inquiries in one place!

Cons

Some notifications get delayed...have to log into the program to get any real time notifications. Other than that, great!

March 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Great for capturing reviews from our customers

Reviews on our site, insight into products, increase in SEO

Pros

The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.

Cons

Sometimes customer service can bounce you from person to person before you get in touch with someone who can help you.