--- title: "Bazaarvoice Software Reviews, Demo & Pricing - 2026" description: "Review of Bazaarvoice Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Influencer Marketing Software](https://www.softwareadvice.com/influencer-marketing/) / Bazaarvoice Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/reviews/)[Alternatives](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/alternatives/) # Bazaarvoice Review Custom quote 1 plan Wondering if Bazaarvoice is right for your organization? Our Influencer Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Bazaarvoice 4.3 [(32)](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/reviews/) Pricing Pricing available upon request ### About Bazaarvoice Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need at every stage of the journey. Bazaarvoice’s comprehensive UGC platform ties together your e-commerce site, your social accounts, your retail channel, and the industry’s best content acquisition services. No more sampling with one vendor but that content can’t get to retail. No more ratings and review software but no great way to get content flowing. No detached social media strategy program that doesn’t benefit your e-commerce site. With Bazaarvoice, you’ve got a single place where you can acquire the content you need and get it across the full customer journey. And get your own internal teams working together to sell more, faster. Wondering if Bazaarvoice is right for your organization? Our Influencer Marketing Software selection experts can help you in 15 minutes or less. ## Bazaarvoice User Interface ## Popular Bazaarvoice Alternatives Main Product Bazaarvoice 4.3 [(32)](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/reviews/) Ratings Breakdown - 3.94Ease of use - 3.44Value for money - 3.96Customer support - 4.06Functionality Pricing Available upon request Get Price Alternative Product [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(155)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1206)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(57)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.86Value for money - 4.88Customer support - 4.88Functionality Pricing Starting at $63.00 per month Get Price Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(705)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(234)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.59Value for money - 4.82Customer support - 4.62Functionality Pricing Starting at $19.00 per month Get Price ## Bazaarvoice Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Bazaarvoice Features - Popular features found in Influencer Marketing Campaign Analytics Faceted Search/Filter Influencer Discovery Influencer Relationship Management Influencer Tracking Social Media Monitoring - More features of Bazaarvoice Dashboard Email Reminders Engagement Tracking Multi-Channel Management Negative Feedback Management Performance Metrics Personalization Post Scheduling Purchasing & Receiving Ratings/Reviews Reporting/Analytics Response Management Review Monitoring Review Notification Review Request Sentiment Analysis SMS Messaging Social Media Integration UGC Collection Website Integration ## Bazaarvoice User Reviews ## Bazaarvoice customer ratings - Overall rating: 4.3/5 - Total reviews: 32 ### Rating distribution - 5 stars: 17 reviews (53%) - 4 stars: 11 reviews (34%) - 3 stars: 2 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (6%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.4/5 - Customer support: 4.0/5 - Functionality: 4.1/5 --- ### Easy to use - Overall rating: 5/5 - Reviewer: Sergey P. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use -- it gives a very easy to read interface #### Cons Expensive and system loads slowly once month --- ### BV Feedback - Overall rating: 4/5 - Reviewer: Kerri O. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use of the platform. The ability to look at our brands in individual tabs. #### Cons Nothing comes to mind. I have not had issues. --- ### Expensive but adequate online review platform. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros It did an efficient job of gathering our product reviews. #### Cons Expensive; not many remarketing tools available when we used it. --- ### Integrated with the vendors where our products are sold so that part of the choice was easy - Overall rating: 4/5 - Reviewer: Peter T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From choosing (see title) to implementation it was a bit rocky to be honest. The code and the process are easy to understand which is why it is disappointing that the back end tools are so clumsy and the service from the team is somewhat spotty. It could easily be a home run on both fronts but it ends up making the initial rollout more of a fumble. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Embedding and syndicating reviews is powerful #### Cons Back end setup and maintenance is unnecessarily clumsy (as is the support from their team) #### Reasons for choosing Bazaarvoice The vendors who sell our products use it so we would need to use it in order to syndicate our reviews to them most easily and on their terms. --- ### QnA - Overall rating: 5/5 - Reviewer: Lisa W. - Verified reviewer: Yes - Industry: Construction - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Easy to use for questions and answers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros I like the added content it adds to the product #### Cons The help desk. Its very hard to get questions answered. --- ### Easy to use, but UI may be too simple - Overall rating: 4/5 - Reviewer: Richard R. - Verified reviewer: Yes - Industry: Wholesale - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I enjoy having all of our online trading partners' consumer questions and reviews available in one place. Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result. #### Cons The system loads slowly, and navigating can be tedious as a result. Filters and search functions can be a labor to use. --- ### There´s room for improvement - Overall rating: 4/5 - Reviewer: Merle G. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros You can anaylse your reviews Year over year #### Cons It´s not user friednly in case of easy use/intuition. There is extended learning and deep diving into the tools needed to fully understand how things are working. A more intuitive way of working would be nice --- ### Great interface between us and our customers - Overall rating: 4/5 - Reviewer: Marcy B. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great program overall #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Vey easy to use. Great help available if needed. Easy to track reviews and customer inquiries in one place! #### Cons Some notifications get delayed...have to log into the program to get any real time notifications. Other than that, great! --- ### Not a lot of customization or control - Overall rating: 5/5 - Reviewer: Sarah C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Easy to implement and use the software. #### Cons Not a lot of control of who can write reviews. Not a lot of opportunities for win back and change the customer experience. --- ### Best Reviews platform that I have used - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Being able to syndicate and map reviews has been so valuable. To easily map similar styles for seasonal products it helps us get a head start on product launches. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is really advanced to other brands I have used. You can map reviews to like products very easily. We hooked up bazaarvoice on our website and customers can ask questions and we publish them quickly. Most of all through the sales process, migration, onboarding and post onboarding the customer support has been fantastic. #### Cons the basic set up is great but Bazzarvoice offers so many other services that we are not utilizing but it can add up quickly if you decide to add these services. --- Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/reviews/) ## Bazaarvoice Popular Comparisons [TrueReview vs Bazaarvoice](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/vs/truereview/)[Trustpilot vs Bazaarvoice](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/vs/trustpilot/)[Birdeye vs Bazaarvoice](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/vs/birdeye/)[Yotpo vs Bazaarvoice](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/vs/yotpo/) [Compare All Alternatives](https://www.softwareadvice.com/reputation-management/bazaarvoice-connections-profile/alternatives/) ## Other Top Recommended Influencer Marketing Software [Post Affiliate Pro](https://www.softwareadvice.com/affiliate/postaffiliatepro-profile/) **4.7** (703) Recently recommended **0** times [Brand24](https://www.softwareadvice.com/marketing/brand24-profile/) **4.7** (255) Recently recommended **0** times [Brandwatch](https://www.softwareadvice.com/nlp/brandwatch-profile/) **4.2** (255) Recently recommended **0** times [UpPromote: Affiliate Marketing](https://www.softwareadvice.com/affiliate/affiliate-marketing-by-secomapp-profile/) **4.9** (198) Recently recommended **0** times Stuck Between Options? 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