About Referral Marketing Automation

Referral Marketing Automation is a marketing automation solution designed to help businesses acquire new customers and manage recurring purchases, communication, referral, reputation and more. The platform enables organizations to run email marketing and drip campaigns using customizable templates, categorize customers by status, recent purchases or activity and send custom messages to improve engagement.

Referral Marketing Automation includes leads and customer management functionality, which allows marketers to send/receive email and text messages, log calls, and sort data by channel and date via the centralized dashboard. Features include data importing, landing pages, SMS autoresponder, SMS campaigns, call tracking, website widget, and more. Additionally,...


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Supported Operating System(s):

Web browser (OS agnostic)

77 Reviews of Referral Marketing Automation

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(65)

65

4 stars

(10)

10

3 stars

(0)

0

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 77 results

April 2020

Brandon from Thrive CryoStudio

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Helped me grow my small business!

My business has really benefited from using Referrizer. Since Referrizer integrates with my booking software, Mindbody, it literally works automatically, without me having to do much. It has truly helped my business grow over the last 2 years.

Pros

Referrizer has been a great software for my small business. It has helped in multiple ways: 1. It has helped me generate more online reviews 2. It has helped me get more new customers through referrals (from my existing clients) and directly from visitors of my website 3. It makes it easy to communicate and send out marketing campaigns through email and text templates

Cons

As a business owner, sometimes I'm not able to create some of my marketing campaigns until the weekend (my only free time). While they have good support, they don't offer support on the weekends (when I need it).

April 2020

Sabrina from Sabrina's Z CREW Fitness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2020

Referrizer is the way to stay connected

I really enjoy the automation with texts and even the pre-made emails that used to come out around holidays. I havent seen those lately...did you get rid of them? The automation of everything is really helpful because I have another full time job and cant always get to doing a lot of this on my own.

Pros

The text marketing and loyalty/referral are my favorite. I use texts to stay in contact with my students and to communicate changes in the schedule or the newsletter or special events. I like how the texts automatically go out to ask for reviews and referrals as well as let them know about their loyalty points. I know how important it is to stay on their radar and Referrizer helps me do that.

Cons

I wish it was easier for my students to figure out. Many times they want to redeem stuff and they expect to be able to click on a link and instantly get that 20% off a new punch card. When I tell them that they have to show me the text like a coupon they are disappointed that our system is not as sophisticated. So i wish there were more integration with MindBody to take my students to get the deal right away online. Some of my students create multiple accounts too and I wish there was a way to merge duplicate accounts. And sometimes carriers drop my students or block my texts therefore unsubscribing them and my students have no idea that they are missing out on my texts. I wish there were a way to flag this when it happens. The emailing system is also not super user friendly or "moldable". Thus I still use constant contact for my emails....would be nice to have an all in one place so I think the email system needs some work too.

Reasons for Choosing Referral Marketing Automation

I actually do both cause I like the email better with constant contact but I like all the other features of referrizer and constant contact doesnt do that.

September 2020

Tim from Restore Hyper Wellness and Cryotherapy Meridian

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Referrizer exceeds expectations.

As stated above with the loyalty, referral, email, mass text and short built into one this is a apowerful marketing tool. The fact that you can also very easily customize workflows will increase customer frequency, purchase, purchase value and total ROI without doing very much at all. It takes it off yoru staff and reduces Human error.

Pros

It is still not fully operational and I am already seeing big returns on Investment. You have the referal program which is nice but they have a complete built out marketing system with email, two way texting and short code that helps you automate your follow up. Very easy to build campaigns and edit. It also has loyalty. I am about a month in but I would already feel comfortable recommending it as I have done a lot of research into different systems and this one is the best.

Cons

It is all actually pretty easy. The owner of the company even jumped on a zoom meet a few times to help it get set up. No negatives yet.

Reasons for Choosing Referral Marketing Automation

It was a much better product with a foreseeable return on investment

June 2019

Lori from BODY of Santa Fe

Company Size: 51-200 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2019

Do not deal with this SCAM company.

Horrible. I've spent months trying to resolve a simple matter, leaving over 15 voicemails and messages and never got even one returned call. Then a Senior Account Manager at Referrizer wrote me a scolding, aggressive email that left no room for my experience or opinion as a client. DO NOT DEAL WITH THIS DISHONEST COMPANY.

Pros

This company is based on earning client loyalty for your business, and yet they treat their own clients with aggression and hostility. How can a company help you with something they know nothing about?

Cons

Their customer service is less than terrible. They never return your calls and when it comes to listening to a client they choose to attack vs listen. Do not deal with them.

June 2020

Michael from COASTAL CONTOURS WELLNESS, INC

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

New Customer Set up

It has been a good overall experience and I believe to date I see and am getting appropriate value to continue. I think with more time using the system, I will experience even great value.

Pros

The product is very complete and intuitive. [SENSITIVE CONTENT HIDDEN] creates emails and offers for special days of the year that I can send directly to my customers and that is a great benefit. [SENSITIVE CONTENT HIDDEN] has also been very attentive to my learning style and because of that I very satisfied with my progress and uptake.

Cons

It takes some effort to learn and get the most out of especially concerning campaigns for both text and emails and landing page development. I may not be there yet because I am a month into using the system but I want more analytics. Also, when beginning my service, all services were not available to me and that was a little annoying.

Reasons for Choosing Referral Marketing Automation

In use by other companies that I respect.