Rize Reviews
About Rize Reviews
Most Helpful Reviews for Rize Reviews
1 - 5 of 27 Reviews
Shawn
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
This software has changed our business, you have to have this to be successful in business today
More customers
PROSEasy of use & delivering the link to our customers, makes it very easy to get great reviews from our customers.
CONSThere is nothing that we do not like about this software, we recommend it to everyone, you have to have it.
Vendor Response
Thanks for your kind review, Shawn! We're so glad to have you as a customer and happy to hear how easy and helpful this review tool has been for you and your business.
Replied April 2019
Katie
Construction, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Great intentions, slow execution
The willingness of resources to make customizations is fantastic. The dashboard is easy to understand, navigate and use.
CONSExecution of promised developments is slow and troubleshooting is lacking. We have had to go back and forth on a single issue for several months and are still waiting on a resolution.
Reason for choosing Rize Reviews
Pricing, flexibility with customizations
Reasons for switching to Rize Reviews
Customer service at Birdeye was terrible and the platform never worked as it should. We were constantly having to redo configuration which would magically disappear.
Caylie
Construction, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2020
Rize is okay
It's been alright. Disappointed with not getting new leads.
PROSBeing able to link platforms to get reviews in.
CONSNot getting reviews and it's not the best.
Reason for choosing Rize Reviews
price
Reasons for switching to Rize Reviews
we had to manually send reviews.
Alexander
Consumer Goods, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Fantastic review management with great widgets & support
Great experience, highly recommended. Completely changed our review collection & display strategy. Many thanks Rize!
PROSVery easy to manage, responsive team / support, great widgets
CONSMaybe Could use more widget options, although the ones there are very good and their tech team does work with you get what you need
Reasons for switching to Rize Reviews
More review platform options, better pricing, great display options
Jelle
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Great solution for review management.
My overall experience of Rize Reviews is simply good!
PROSRize Reviews is great working management software. The UI works well, I haven't experienced any bugs and has been easy to work with for our team. Rize Reviews gives a free trial which made it possible for our team to see if the software is actually what they're looking for. The pricing is also great, which makes it a great tool for review management, especially for small organisations.
CONSI haven't used Rize Reviews for a long time, within this time I haven't really seen something that I dislike. If I have to say something, it would be that the mobile support of Rize Reviews can be improved.
