Rize Reviews online reviews screenshot
Supported Operating System(s):
Web browser (OS agnostic)About Rize Reviews
Rize Reviews is a cloud-based solution that helps businesses collect feedback and online reviews for improving customer satisfaction and loyalty. Key features include campaign management, response tracking, sentiment analysis and social media monitoring.
Designed for small to midsize businesses, Rize Reviews provides a directory for storing client information to send text messages for resolving negative online reviews. The centralized platform allows enterprises to install kiosk devices across office premises for collecting customer feedback from multiple locations. Additionally, the tool uses Schema to make reviews SEO-friendly for improving Google ranking of business websites.
Integration with various POS and CRM systems helps automate processe...
17 Reviews of Rize Reviews
Average User Ratings
Overall
4.94 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
March 2018
Shawn from In-House Plumbing Company
Verified Reviewer
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
This software has changed our business, you have to have this to be successful in business today
More customers
Pros
Easy of use & delivering the link to our customers, makes it very easy to get great reviews from our customers.
Cons
There is nothing that we do not like about this software, we recommend it to everyone, you have to have it.
Response from Rize Reviews
Replied April 2019
Thanks for your kind review, Shawn! We're so glad to have you as a customer and happy to hear how easy and helpful this review tool has been for you and your business.
March 2018
Timothy from Thrive Internet Marketing Agency
Verified Reviewer
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Great Reputation Management for our Agency
We were able to go from under 50 reviews total online to 90 in just a matter of a few months. We have a SEO benefit from using the website widget so people can be aware of our perfect rating on Facebook, Google and other review sites
Pros
I like that this is a done-for-you service with a team behind the product. The tool is easy to use and it allows us to consolidate reviews from around the web and intervene with unhappy clients. Our customer service outcomes and online reputation have improved for the agency in our local region and everywhere.
Cons
I wish that they had the homepage widget available sooner but I'm happy it's live now. They are still updating features and the website design but it appears things are moving in the right direction.
August 2019
Maddie from Meub, Gallivan & Larson, LLC
Verified Reviewer
Company Size: 2-10 employees
Industry: Legal Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
August 2019
Rize Reviews
We are Marketing
Pros
Easy to use!
Cons
I don't think I can say anything I don't like about Rize.
January 2020
Jonathan from Hellstrom Group
Verified Reviewer
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2020
Exactly what I needed
It's simple to use, they're attentive, and it works great at what it does: helping get more reviews and showcase them so new potential clients can get a feel for what working with us is like.
Pros
What I like most is how the platform helps me showcase positive reviews while making the process of getting them super easy.
Cons
The thing I like the least about the software is the extra click between someone wanting to give a review before being able to provide it. But, the benefits of being able to directly address less-than-stellar reviews vastly outweigh a single click.
September 2019
Tom from Southern Cross Media LLC
Verified Reviewer
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Great Service
Company provides excellence service, performance and products
Pros
Ease of Use, perfomance of the product and the great customer service
Cons
None everything has performned better that expectations
Reasons for Choosing Rize Reviews
Widget, price and sales person
Response from Rize Reviews
Replied September 2019
Thanks Tom, we love working with you and will continue to welcome your feedback.
