Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"I love how easy this software is to use and I really love the reports."
"The willingness of resources to make customizations is fantastic. The dashboard is easy to understand, navigate and use."
"My team and I have loved using Rize. It's easy to use and delivers great results. It's a great idea to start with and really helps our team manage all online reviews for the company"
Cons
"Execution of promised developments is slow and troubleshooting is lacking. We have had to go back and forth on a single issue for several months and are still waiting on a resolution."
"There is nothing to dislike about Rize! It gets it right."
"There is nothing that we do not like about this software, we recommend it to everyone, you have to have it."
Rize Reviews Reviews
Filter by:
March 2018

Shawn from In-House Plumbing Company
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
This software has changed our business, you have to have this to be successful in business today
More customers
Pros
Easy of use & delivering the link to our customers, makes it very easy to get great reviews from our customers.
Cons
There is nothing that we do not like about this software, we recommend it to everyone, you have to have it.

Response from Rize Reviews
Replied April 2019
Thanks for your kind review, Shawn! We're so glad to have you as a customer and happy to hear how easy and helpful this review tool has been for you and your business.
December 2020
Katie from Precision Painting Plus
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
December 2020
Great intentions, slow execution
Pros
The willingness of resources to make customizations is fantastic. The dashboard is easy to understand, navigate and use.
Cons
Execution of promised developments is slow and troubleshooting is lacking. We have had to go back and forth on a single issue for several months and are still waiting on a resolution.
Reasons for Choosing Rize Reviews
Pricing, flexibility with customizations
Reasons for Switching to Rize Reviews
Customer service at Birdeye was terrible and the platform never worked as it should. We were constantly having to redo configuration which would magically disappear.
December 2020
Caylie from Spann Roofing
Company Size: 51-200 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
4.0
December 2020
Rize is okay
It's been alright. Disappointed with not getting new leads.
Pros
Being able to link platforms to get reviews in.
Cons
Not getting reviews and it's not the best.
Reasons for Choosing Rize Reviews
price
Reasons for Switching to Rize Reviews
we had to manually send reviews.
October 2020
Jody from Florida Center for Hormones and Wellness
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Rize Reviews Is the Best
I love working with the staff and the tool works great. We have lots of reviews for our clinic and it really helps people feel comfortable when they need to call us.
Pros
I love how easy this software is to use and I really love the reports.
Cons
There is nothing to dislike about Rize! It gets it right.
March 2018
Timothy from Thrive Internet Marketing Agency
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Great Reputation Management for our Agency
We were able to go from under 50 reviews total online to 90 in just a matter of a few months. We have a SEO benefit from using the website widget so people can be aware of our perfect rating on Facebook, Google and other review sites
Pros
I like that this is a done-for-you service with a team behind the product. The tool is easy to use and it allows us to consolidate reviews from around the web and intervene with unhappy clients. Our customer service outcomes and online reputation have improved for the agency in our local region and everywhere.
Cons
I wish that they had the homepage widget available sooner but I'm happy it's live now. They are still updating features and the website design but it appears things are moving in the right direction.
September 2019
Tom from Southern Cross Media LLC
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Great Service
Company provides excellence service, performance and products
Pros
Ease of Use, perfomance of the product and the great customer service
Cons
None everything has performned better that expectations
Reasons for Choosing Rize Reviews
Widget, price and sales person

Response from Rize Reviews
Replied September 2019
Thanks Tom, we love working with you and will continue to welcome your feedback.
December 2020
Darren from Thrive Management
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great product
Great service, fast response time and very easy to work with.
Pros
Easy to use, blocks bad reviews and helps us get more reviews
Cons
I haven't found any yet. Product seems to be doing everything it claims to do.
Reasons for Choosing Rize Reviews
Had all the features I needed.
August 2019
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Reviews, Reviews, Reviews
They were excellent and responsive to work with. Very patient explaining the process, and the results were awesome.
Pros
Super easy to use, and it does all the work and tracking. Most of us are too busy working hard for our clients to ask for reviews (or so we think), and only the non-clients or upset clients rate us, thus the rating goes down very quickly. I started using this and in less than a month, I went from a 2.5 rating to a 4.3 rating (out of 5 stars). Once loaded my client list (e-mail or phone); they did the rest. I also liked receiving the negative reviews that did come in. I found that most of the negative reviews were not anything I could fix, as they were based on feelings and perceptions. However, I was still able to address them internally with my employees to help the issue to not be repeated.
Cons
I cannot think of any cons at this time.
March 2019
Eric from Pogo Energy
Company Size: 11-50 employees
Industry: Utilities
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Brilliant Reviews Solution
I couldn't be happier with choosing Rize. We use them in an ongoing way and also monthly to help encourage our customers to provide us feedback on public reviews.
Pros
Created an easy way for my customers to provide feedback to my company and to the general public. We were consistently told in private surveys that our customers loved us, but we didn't have a good/easy way for them to transfer their strong, positive opinions to Google and Facebook. Rize Reviews helped us achieve over 1,000 reviews in a few short months!
Cons
Rize is a smaller company, so with great flexibility comes a few hiccups in launch. Nothing major, but know going in that they're both willing to work with you on whatever you may need, but with this comes a little instability in your final product.

Response from Rize Reviews
Replied April 2019
Thanks for your review, Eric! We enjoy helping you generate more positive reviews and show others how great Pogo Energy is!
October 2020
Tiki from MetroNet Inc.
Company Size: 501-1,000 employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Great product!
It's been great!
Pros
The dashboard is super easy to use and simple to access.
Cons
I haven't found anything I don't like at this time.
September 2019
LISA from LANDRY DESIGNS
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
EFFECTIVE AT GETTING REVIEWS!
We have been using the system for a few weeks now and have received many more reviews than we had been previously receiving organically. Most have been 4-5 stars, but we had one poor review that we were able to address directly with the customer to resolve their issue, which we wouldn't have been aware of otherwise. It's a great system.
Pros
The system itself is easy to use, and the training from the staff was clear and helpful.
Cons
Automated system to our email list was easy; having employees remember to ask for reviews from customers takes continued training and reminders.

Response from Rize Reviews
Replied September 2019
We appreciate the feedback and have enjoyed our partnership with you. Thank you for taking the time.
March 2019
David from Crown LImousine L.A
Company Size: 51-200 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
David Navon
Pros
Easy to use and works very effective to get reviews
Cons
Nothing at this time but the review system requires more charters

Response from Rize Reviews
Replied April 2019
Thanks for your review, David! We're happy to hear that Rize Reviews has been easy to use and we love helping you generate more reviews for Crown Limousine L.A.!
August 2019
Sara from Education Management
Company Size: 2-10 employees
Industry: Education Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
5.0
August 2019
Increased Our Ratings!
I work for a management company of four preschools and getting parents to write us a review is a nightmare. We have tried our own processes from offering three free months of tuition in a raffle to Directors asking every month in person. Nothing seemed to be working until we tried Rize! Our Yelp ratings increased by a whole star for all four schools and we have seen a drastic increase in reviews/ratings on Yelp and Google!
Pros
Very easy and quick for our parents to use! We love that parents are asked why they rated use three stars and below, the feedback is fantastic and we have been able to address some issues parents see that our Directors did not. The monthly reports are fantastic to see the results that Rize has generated. We have used this for less than six months and we are still seeing new reviews/ratings!
Cons
The report I pull from ProCare to use for Rize requires adjusting once I have it exported, but that is a ProCare issue. I do not have anything negative to say about Rize!

Response from Rize Reviews
Replied September 2019
Thank you! We appreciate the feedback and hope to continue our success with you long term.
December 2020
Kent from Acting & Voice Studios
Company Size: 11-50 employees
Industry: Fine Art
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Fantastic Platform!
Pros
My team and I have loved using Rize. It's easy to use and delivers great results. It's a great idea to start with and really helps our team manage all online reviews for the company
Cons
Everything is working as expected and we are satisfied with the software as is.
August 2019
Valerie from Landry Designs
Company Size: 11-50 employees
Industry: Design
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Endless Reviews
Pros
Love how simple rize has made it for us to get reviews. This is something we had trouble with but with the simple link we are getting more reviews than ever.
Cons
I have not had any complaints using this software.
April 2019
Jesse from Dry Guys Basement Systems
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
An easy to use platform that gets results
With Rize, reviews are submitted to my busniess easily and quickly.
Pros
The simplicity of the software and ulpoading process
Cons
As a user, you dont have that much control once your email list is uploaded.
August 2019
Kyle from BioMed Specialty Pharmacy
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2019
Simple and Foolproof
We went from 2.5 stars to 4.3 on Google. We've collected lots of feedback from our customers.
Pros
The messaging, timing, and no-contact periods can all be customized. It can handle duplicate customer information being uploaded without sending double messages to customers.
Cons
Price is higher than most, but more is offered.
Reasons for Choosing Rize Reviews
The private feedback functionality and ease of setup.

Response from Rize Reviews
Replied September 2019
That is an amazing success story. We are happy to help you improve your overall ratings on different platforms.
August 2019
Maddie from Meub, Gallivan & Larson, LLC
Company Size: 2-10 employees
Industry: Legal Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
August 2019
Rize Reviews
We are Marketing
Pros
Easy to use!
Cons
I don't think I can say anything I don't like about Rize.
March 2019
Jody from Florida Center for Hormones and Wellness
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Great Software - Great Team!
Pros
The team made the process so easy. I love the widget for my website. I've used other review soft wares and this one just is a little more intuitive.
Cons
Nothing. Just need more to time to implement my ideas around it!

Response from Rize Reviews
Replied April 2019
Thanks for the review, Jody! We're so happy to hear about your positive experience and how much you love the website widget. Looking forward to generating more reviews for Florida Center for Hormones and Wellness!
September 2019
Paul from The Styles Group LLC
Company Size: 11-50 employees
Industry: Real Estate
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Great Software
With Rize Reviews, I was able to instantly get alerts of any reviews positive or negative. Once I received these review I was able to inform management team and they would immediately handle it.
Pros
All of your platforms Is conveniently located in one software.
Cons
I actually don't have any cons about the software

Response from Rize Reviews
Replied September 2019
Thank you for the great feedback. We enjoyed working with you and wish you the best of luck in the future.
March 2019
Christy from Home Run Pest & Termite Control
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Great way to get reviews!
Great! Highly recommend
Pros
The easy of getting reviews! That it funnels 3 stars or less to allow you to correct issue customer is having.
Cons
that it doesnt automatically connect to my software lol
January 2020
Jonathan from Hellstrom Group
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
January 2020
Exactly what I needed
It's simple to use, they're attentive, and it works great at what it does: helping get more reviews and showcase them so new potential clients can get a feel for what working with us is like.
Pros
What I like most is how the platform helps me showcase positive reviews while making the process of getting them super easy.
Cons
The thing I like the least about the software is the extra click between someone wanting to give a review before being able to provide it. But, the benefits of being able to directly address less-than-stellar reviews vastly outweigh a single click.
April 2019
Anonymous
Company Size: 2-10 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
If you want reviews hire RIZE
Staff was is helpful and knowledgeable. Respond quickly to my communications.
Pros
Ease of use, How quickly we were able to get reviews.
Cons
Some of the stats are above my knowledge.
October 2020
Robert from new england neurological associates, PC
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
October 2020
Rize Reviews
Pros
easy to use by our staff and our patients
Cons
it is not integrated into our main system and requires some manual manipulation, but it is very manageable.