--- title: "SocialClimb Software Reviews, Demo & Pricing - 2026" description: "Review of SocialClimb Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/reputation-management/socialclimb-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / SocialClimb Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/marketing/socialclimb-profile/alternatives/) # SocialClimb Review From $400/month 1 plan Wondering if SocialClimb is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SocialClimb 4.8 [(67)](https://www.softwareadvice.com/marketing/socialclimb-profile/#reviews) Pricing Starting at $400.00 per month ### About SocialClimb SocialClimb helps healthcare organizations grow by understanding the impact of their marketing tactics so they can put their marketing dollars where they will perform most efficiently. Today’s healthcare marketing includes improving online reputation, getting in front of potential patients searching for care, and building an online presence to be top-of-mind when someone nearby needs healthcare. SocialClimb’s HIPAA-compliant platform integrates with most healthcare PM/EHR systems, and that means that growing their business—from sending review requests to receiving individual physician reports on the data—is completely automated. Deep integration allows healthcare marketers to track calls to show which marketing sources lead to an appointment for a new patient. The platform can also track costs so medical practices have an accurate picture of the cost per call, the cost per appointment, and the cost for each new patient by lead source. The platform also allows healthcare organizations to track calls from their website so they can understand how it’s contributing to growth. Do you work for SocialClimb? [Manage this product listing](https://www.g2.com/products/socialclimb/claim_requests/new?auto=true) Wondering if SocialClimb is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## SocialClimb User Interface ## Popular SocialClimb Alternatives Main Product SocialClimb 4.8 [(67)](https://www.softwareadvice.com/marketing/socialclimb-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.60Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $400.00 per month Get Price Alternative Product [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) 4.2 [(537)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.03Value for money - 4.24Customer support - 4.12Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Yotpo](https://www.softwareadvice.com/marketing/yotpo-profile/) 4.5 [(377)](https://www.softwareadvice.com/marketing/yotpo-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 3.95Value for money - 4.49Customer support - 4.39Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) 4.9 [(203)](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.91Customer support - 4.80Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Surefire Local](https://www.softwareadvice.com/marketing/surefire-local-profile/) 1.9 [(27)](https://www.softwareadvice.com/marketing/surefire-local-profile/reviews/) Ratings Breakdown - 2.15Ease of use - 1.73Value for money - 1.93Customer support - 2.11Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [SOCi](https://www.softwareadvice.com/marketing/soci-profile/) 4.5 [(251)](https://www.softwareadvice.com/marketing/soci-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.32Value for money - 4.43Customer support - 4.27Functionality Pricing Available upon request Get Price ## SocialClimb Pricing and Plans Starting price: $400.00 per month Free Trial Free Version Basic $400.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SocialClimb Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of SocialClimb A/B Testing Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications API Business Rules Management Campaign Analytics Campaign Management Campaign Scheduling Campaign Tracking Chat/Messaging Commenting/Notes Content Management Conversion Tracking CRM Customer Experience Management Customizable Branding Customizable Reports Customizable Templates Dashboard Data Discovery Data Import/Export Data Visualization Email Reminders Engagement Tracking Feedback Management For Healthcare Keyword Tracking Monitoring Multi-Channel Campaigns Multi-Language Multi-Location Natural Language Processing Negative Feedback Management Performance Metrics Predictive Analytics Purchasing & Receiving Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Reminders Reporting/Analytics Response Management Review Badge Management Review Monitoring Review Notification Review Request Review Sharing ROI Tracking Search/Filter Sentiment Analysis SEO Management SMS Messaging Social Media Integration Social Media Monitoring Social Promotion Social Sharing Survey/Poll Management Template Management Third-Party Integrations Trend Analysis Visual Analytics Website Integration ## SocialClimb Integrations Meta for Business Integration rated undefined from -1 review ## SocialClimb User Reviews ## SocialClimb customer ratings - Overall rating: 4.8/5 - Total reviews: 67 ### Rating distribution - 5 stars: 55 reviews (82%) - 4 stars: 10 reviews (15%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.8/5 - Functionality: 4.6/5 --- Have you used SocialClimb and would like to share your experience with others? ### The best social media management tool out there! - Overall rating: 5/5 - Reviewer: Michael P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This software has transformed our social media reputations and increased our search engine optimization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works, is inexpensive and so many other benefits. #### Cons No issues. Satisfied in every area. Look forward to what they come up with in the future. --- ### Everything I need in one place! - Overall rating: 5/5 - Reviewer: Tara W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pretty seamless. It makes receiving and replying to reviews easy! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Takes the work out of requesting feedback, and it gives me a chance to quickly and concisely respond to every client review. We have a number of reply options to choose from and can modify them as needed. #### Cons Originally we got notifications from both Google and Social Climb for each review that came in. It would have been nice if an explanation on how to turn off the Google notifications for Social Climb reviews had been incorporated in the introduction to the service. #### Reasons for switching to SocialClimb It was a company decision. They wanted all our regions to use the same provider. #### Vendor response Thank you for your review, Tara! We're so glad to hear that our platform has simplified your workload. We also appreciate your feedback as we work to enhance our services. Thank you for being part of our community. Replied May 2024 --- ### Switching to different reviews & rep platform - Overall rating: 3/5 - Reviewer: Sotheary V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was not engaging enough to use Social Climb as a dashboard- managed reviews directly on original platforms instead. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 3/5 #### Pros Gets the job done when it works. Writing more to meet character requirement in this section. #### Cons Our field guys were having a lot of issues with using social climb, often times it not working right in front of the customer. They eventually didn't feel like trying to use it because it wouldn't work half the time. Social Climb is also a lot of money every month. ($1,000/mo) We're switching to a platform that offers the reviews & reputation, social media management, email, chat, and more for the same price. #### Vendor response Thank you for your review. We are sorry your experience with the SocialClimb platform was not a success. Please reach out to marketing@socialclimb.com to discuss your experience further. Replied September 2022 --- ### SocialClimb has been a game changer for healthcare - Overall rating: 5/5 - Reviewer: Lindsey L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. They have always been quick to respond and helpful, explaining things until I understand, and meeting with me whenever I'd like. Even though the meetings are virtual, it seems like they are in person. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to be able to reach out to patients to ask them to leave a Google review is a game-changer. Our patients were happy but not following through on leaving reviews. Now, our review numbers are climbing quickly, and everyone can see and read the experiences that they had at our business. #### Cons I would like to have automatic quarterly meetings set up so there is a chance to review how things are going. At this time, you have to request a meeting. #### Vendor response Thank you for your kind review, Lindsey! We're honored to support your marketing efforts. Congratulations your success with Google reviews! As we work to continually strengthen our services, feedback like yours is incredibly valuable. Our team is passionate about enhancing your experience, and we look forward to serving you. Thank you for your support! Replied May 2024 --- ### An effective and versital tool that allows for meaningful feedback - Overall rating: 5/5 - Reviewer: Teri J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The Social Climb team has welcomed HSNT as a customer and served us well long after implementation. We are thankful for the tremendous service level and customization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate that the Social Climb platform allows for a seamless communication that appears to be coming directly from the provider. It is important to our organization to have strong public feedback, but private survey responses as well. #### Cons At this time I don't have any suggestions. The product functions very well and is a good value. #### Vendor response Thank you so much for your review! Replied September 2022 --- ### GREAT Reputation Management - Overall rating: 5/5 - Reviewer: Ashley W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SocialClimb has significantly increased our reputation on Google, it has helped spread awareness of our brand and it has helped internally with our surveys being able to show opportunities for improvement #### Cons I love the postcard marketing platform, but the price is out of reach for my doctors. #### Vendor response Thank you for your review, Ashley! Congratulations on your success with our reputation management tool! We're honored to support you, and look forward to collaborating with you in new ways. Your feedback is appreciated as we look for ways to enhance our services. Thank you for your support! Replied May 2024 --- ### Comprehensive Reputation Management - Overall rating: 5/5 - Reviewer: Lyndsay S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our SocialClimb experience has been great and we hope to continue the relationship. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Social Climb is very easy to use and you can set up as many alerts as you prefer to monitor reviews. It is a secure platform where you can respond and manage reviews all in one dashboard. #### Cons It can be expensive for additional features that can assist with marketing efforts #### Vendor response Thank you for your review, Lyndsay! We are grateful for the opportunity to work with you, and glad to hear that you've had a positive experience with our platform. We are always looking for opportunities to enhance our services, and appreciate your thoughtful feedback. Thank you for choosing SocialClimb! Replied May 2024 --- ### SocialClimb - Overall rating: 4/5 - Reviewer: Lalana B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have noticed an immense increase in reviews on social media. Our Google reviews have been growing from almost none to multiple daily reviews, and our patients, like so many others, often look to Google reviews for assistance making a decision on choosing a facility. This has been very beneficial for our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's great to finally have a software in which all of your reviews can be located in one place. The software is very user friendly for researching reviews, and breaking down which reviews were left for specific providers. It's a big plus to add the feature of receiving notifications of the reviews by email for ease in a quick look at recent comments. SocialClimb quickly responds to emails and phone messages left with any questions or issues, and always trying to find resolution. #### Cons I have not used another software for reviews prior to SocialClimb to compare. #### Reasons for choosing SocialClimb I wasn't involved in the initial decision of choosing SocialClimb, so I'm unaware of the answer to this question. #### Vendor response Thank you for your review! We are so glad that you have found SocialClimb beneficial to your business. Replied September 2022 --- ### Fantastic tool for assisting in our Customer Reviews - Overall rating: 5/5 - Reviewer: Bob G. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been great. We certainly know that reviews are a lifeblood of a service company and our partnership with Social Climb has been a strong reason why we get so many. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love that this software provides an easy method for our technicians to request and obtain real time reviews on relevant platforms. This is invaluable in assisting in ensuring we have current, honest, and numerable reviews for potential customers to see. We are also able to quickly deal with any critical reviews quickly in order to maintain the highest customer satisfaction possible. #### Cons It's not often, but there are times when our reviews are simply difficult to tell who sends them. Many of our customer simply reply with their reviews to the Social Climb SMS, not ending up within sight of others. #### Vendor response Thank you for your review! Replied September 2022 --- ### Great Review Management - Overall rating: 5/5 - Reviewer: Steven K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SocialClimb helps us manage our reviews across all of our locations and physicians. Since implementing SocilaClimb our number of reviews have skyrocketed. #### Cons It would be great to see the implementation of AI to provide automated and custom responses to reviews. SocialClimb can automatically send responses but they are not customized per review. #### Vendor response Thank you for your review, Steven! We are honored to be a part of your success, and look forward to continually cheering you on. SocialClimb is consistently looking for ways to amplify our services, and we appreciate your thoughtful feedback. Stay tuned for updates! Thank you for your support and for being part of our community. 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