Acuity Scheduling vs Aloha Cloud

RATING:

4.8

(5606)

Acuity Scheduling has 5606 reviews and a rating of 4.78 / 5 stars vs Aloha Cloud which has 227 reviews and a rating of 3.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (5606)
3.7 (227)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 17, 2024
April 25, 2024
Pros/Cons
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
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  • Pros

  • I like the ease of use and the different reports offered. They also have a lot of tools that come with the software, from POS to customer loyalty.
  • Once you understood the setup and features it was easy to use and train staff on. It was also nice you could create multiple gift cards at once.
  • Cons

  • This system is very difficult to use for back office input. There is no accounting software that it links easily to.
  • They do not return phone calls or emails, routinely overcharge my account, deduct money without warning for chargebacks that I have no knowledge of or have received no paperwork regarding.
Read all user reviews
Pricing Range
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos