--- title: "Booqable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Booqable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Booqable is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/booqable-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Equipment Rental Software](https://www.softwareadvice.com/retail/equipment-rental-comparison/) / [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) / Booqable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/booqable-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/booqable-profile/alternatives/) # Booqable User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 1,195 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 1,030 reviews (86%) - 4 stars: 146 reviews (12%) - 3 stars: 10 reviews (1%) - 2 stars: 2 reviews (0%) - 1 star: 7 reviews (1%) ### Most mentioned pros - New tap-to-pay POS feature is a game changer for on-site transactions and speed. Since I'm only a summer-seasonal business, it's nice that I'm able to PAUSE my subscription so that I'm not paying out of pocket while there's no revenue coming in. - I use it for my audiovisual equipment rentals, and it helps keep my products, availability, bookings, and customer reservations organized in one place. - Booqable has allowed us to move reservations online, improve inventory tracking, and provide a much more professional experience for our customers. ### Most mentioned cons - Unfortunately, it is not possible to create discount codes for customers with the Basic plan—you need to upgrade for that, which is a bit disappointing. - Additionally, occasional limitations in reporting and analytics make it harder to get deeper insights without exporting data. - The only downside, in my opinion, is that the basic plan does not allow you to create discount codes. ## Booqable customer reviews Showing reviews 1-25 of 1,195 (page 1). ### Affordable, compact rental software - Overall rating: 5/5 - Reviewer: Andrea B. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I am absolutely satisfied; I get a comprehensive service at a very favorable price—if I had to develop the same thing myself, it would have cost a fortune. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The interface makes things much easier for me from a logistics perspective. Customers can check everything themselves in the webshop and make bookings independently. No more making phone calls. #### Cons The only thing I find missing is an automatic email notification feature for when the rental period is nearing its end. --- ### A Platform That Actually Listens — Rare and Worth Every (Affordable!) Penny - Overall rating: 5/5 - Reviewer: Libby R. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I have submitted dozens of suggestions for improvements, and the Booqable team always takes them into consideration and has integrated many of them. This software is constantly improving — when I was on the fence about leaving for another rental app heading into my second season, I came back specifically because of their enhancements and new features. As a solo operator running a mobile lake gear rental business in Montana, Booqable makes my one-woman operation look like a full team. As long as they keep listening to the clients who are actively trying to scale, I will happily stay on. Highly recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booqable is an awesome rental software app that has really impressed me. The AI help is on point, and gets better and more intuitive every day. I'm able to build professional quotes, contracts, and invoices with my branding in minutes. The email template system with dynamic variables saves me hours every week. Booqable embeds seamlessly into my Shopify site for online booking (though I wish I would have built my site through Booqable from the beginning, but I'm too far down the SEO and google indexing rabbit hole now to switch it up, unfortunately). The mobile app is crucial for me and lets me manage orders from my delivery van between drop-offs. New tap-to-pay POS feature is a game changer for on-site transactions and speed. Since I'm only a summer-seasonal business, it's nice that I'm able to PAUSE my subscription so that I'm not paying out of pocket while there's no revenue coming in. #### Cons It took me a full season to get used to the inventory management, pricing methods, and finding workarounds for my unique rental business. But once I worked through the learning curve, my perspective changed completely and I'm much faster overall with back-end operations. I do wish there were more pricing methods since I offer hourly, daily, weekly, and monthly rentals across all of my products. I do not recommend the built-in delivery app for my particular business — it's clunky. Instead, add "delivery service" as an add-on product in your inventory and adjust pricing as needed based on distance. The document CSS customization for logo sizing on PDFs could be more intuitive, and a customer first name variable separate from full name would be a helpful addition to email templates. That said, I've submitted several feature requests along the way — including tap to pay (which they now have) and adding a tipping method at checkout or at the end of rental retrieval (I currently use a custom STRIPE tip request link in my email templates) — and the Booqable team has a strong track record of actually listening and implementing client suggestions, which is rare. It's only getting better with every update! #### Reasons for choosing Booqable I came back because Booqable listened to my concerns and helped make features available to my business. It also works seamlessly with my already built website through shopify. #### Reasons for switching to Booqable It was way too much money just to get the site built, they were charging me $299/month when there was nothing built or functioning. Total waste of money. --- ### Good Backend for our Rental House. - Overall rating: 4/5 - Reviewer: Clovis M. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support is very quick, and most daily functions work very well and keeps our workflow effective while minimising mistakes. #### Cons Having switched from webshop to plugin, the lack of personalisation UX-wise starts to show and implies a lot of coding. #### Reasons for switching to Booqable We needed a more streamlined workflow with integrated invoicing and tracking. --- ### Works if you need something that hold more than 600 equipment pieces with variations - Overall rating: 3/5 - Reviewer: Jenifer M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It is okay, could be better but the final product looks prestige. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Fast loading speed even though we have hundreds of equipment. Ability to hide equipment and reuse the equipment/site year over year without have to input the data again. #### Cons That you have to use one of their templates and you honestly need to know some code to get it done. I had to have our website specialist to get this up and running smoothly. Inputting the equipment is super time consuming if it does not fall under their two upload options and their team can only help with so much. #### Reasons for choosing Booqable Fast processor and customization for branding. You basically have your own website url, how cool is that. #### Reasons for switching to Booqable Was able to successfully handle all of the equipment and data that needed to be stored. eshow was too slow. It also had a great invoice process and personalized site for each location. --- ### Perfect for Inventory Tracking and Client Visibility - Overall rating: 5/5 - Reviewer: Anna R. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Booqable has been an incredible asset. It has directly helped my business grow while keeping me completely organized. I highly recommend it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is incredibly easy to use, and the inventory tracking is absolutely perfect. The online storefront is also a massive win, as it allows my clients to see exactly what I have available without needing to ask. #### Cons The only downside is that adding inventory can be a bit tedious—but honestly, that's probably just a "me problem" because I have so much inventory to input! #### Reasons for choosing Booqable Before picking Booqable, I looked at other rental software platforms, but they were either too complicated, too expensive, or lacked a great client-facing website. I chose Booqable because it strikes the perfect balance: it gives me a sleek, retail-like online storefront for my clients, without the unnecessary corporate fluff and heavy price tag of its competitors. It’s exactly what a growing business needs --- ### Excellent Platform for Managing a Community Gear Library - Overall rating: 5/5 - Reviewer: Alexandria M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We recently transitioned our nonprofit outdoor gear library to Booqable and have been very pleased with the platform overall. Prior to implementing Booqable, much of our inventory management and reservation process was handled through spreadsheets and manual tracking. Booqable has allowed us to move reservations online, improve inventory tracking, and provide a much more professional experience for our customers. One of the biggest advantages has been the flexibility of the platform. We have been able to build out a large inventory of outdoor recreation equipment, create custom pricing structures, track staff and program gear usage, and allow customers to browse and reserve gear online. The pricing templates, inventory controls, and online storefront have been especially valuable. Like any new system, there was a learning curve during setup and migration, particularly when organizing inventory and adapting some of our existing workflows. However, the platform has continued to improve as we refine our processes, and the support resources have been helpful along the way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The inventory management tools, online storefront, pricing flexibility, and reservation tracking have been extremely valuable. Booqable has allowed us to move away from manual spreadsheets and provide customers with a much more streamlined online rental experience. We also appreciate the ability to customize pricing, track inventory availability in real time, and manage tons of outdoor recreation equipment through a single platform. #### Cons There is a learning curve when first setting up a large inventory and adapting existing workflows to the platform. Some settings and features can take time to locate, and we've occasionally encountered situations where we needed to contact support to better understand how certain functionality works. However, most challenges have been related to configuration and setup rather than limitations of the platform itself. #### Reasons for switching to Booqable It was too glitchy and not very user friendly in our experience --- ### Amazing product - Overall rating: 5/5 - Reviewer: Reid B. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It's very easy to use and has a ton of great features. They're constantly upgrading and adding new features. You can tell the developers are smart and really care about the product. #### Cons Sometimes it's hard to find what I want in the menus but that's just me not knowing the menus. Overall great product. --- ### Nice easy site to use and understand - Overall rating: 5/5 - Reviewer: Jamie M. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Easy to understand, set up was simple. Integration is quite functional with Xero, Stripe and a plethora of other apps available to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am looking to start a new business and it seemed perfect for my needs, functionality is perfect, layout good. #### Cons Cost only displayed in USD, could have a conversion to other currencies at the checkout stage so we know exactly how much were charged. --- ### Booqable is great for my beach equipment rental business - Overall rating: 5/5 - Reviewer: Frank C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Loved it, would highly recommend. It's very easy to use and has all the features I needed for my beach equipment rental business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use, very user friendly. The customer support is very responsive and the ai help bot is very helpful. #### Cons Some of the different features that I needed are all additional add ons for more money but overall it's worth it. #### Reasons for choosing Booqable more tailored to my needs, very easy to use --- ### Great Customer Support and Virtual Agents!! - Overall rating: 4/5 - Reviewer: Michelle C. - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It's really streamlined some processes and gave a great looking and intuitive site for our customers to begin utilizing. We're enjoying so far. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros How responsive the Customer Support is and their impeccable follow-up to make sure you've gotten everything you needed. The virtual meetings with [sensitive content hidden] were great and included with our signup (no addition charge). He was knowledgeable, professional and remembered key details from multiple meetings. #### Cons The tax was a little confusing to remove for certain customers' setups for us. But, nothing too hard or major...just took a little more time to get it corrected. --- ### Great Rental Software That Helps Keep My Business Organized - Overall rating: 5/5 - Reviewer: Yehuda K. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Booqable has been very positive. I use it for my AV equipment rental business, and it has helped me a lot with organizing rental items, managing reservations, and keeping track of equipment availability. It is a very useful platform for a rental company because it is designed around the rental process, not just regular product sales. For my business, I rent out items like speakers, microphones, projectors, screens, TVs, lighting, and other event equipment. Booqable helps me keep everything more organized and makes it easier to manage bookings and rental details. It has saved me time and helped make my workflow more professional. I also appreciate that Booqable continues to improve and offers useful tools for rental companies. Overall, it has been a strong and valuable system for my business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Booqable has been very helpful for managing my rental business. I use it for my audiovisual equipment rentals, and it helps keep my products, availability, bookings, and customer reservations organized in one place. I like that it is built specifically for rental businesses, so the system makes sense for tracking equipment, rental dates, and orders. It saves me time and makes the booking process much easier. #### Cons Some integrations and advanced payment/accounting options could be more flexible, especially when connecting with tools like QuickBooks, Square, Stripe, and Zapier. I would like to see more options for customizing payment handling and accounting automation. #### Reasons for switching to Booqable It's not designed for rental companies and I needed to have a way to manage my reservations --- ### Using Booqable as non profit educational institution. - Overall rating: 4/5 - Reviewer: Marts Indriķis Z. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have implemented Booqable booking systems now in two schools i work in, and everybody praises how easy it is to make reservations! Overall Booqable has helped our school to finally start keeping track of all the equipment that is being given out to students. Before that we were using google spreadsheets and it was a nightmare. Finally we are able to track gear reliably. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Booqable staff are very communicative and usually respond almost right away! Usually when we suggest some features, they actually look into it! Their user interface is very self explanitory and easy to use/understand. The booking page / web builder is amazing, and offers plenty of room for customisation. #### Cons What bothers us as a non-profit org. is that booqable recently has moved some subscription plan features around, and the cheapest subscription plan covers only one staff member. For us (film school) it is not very practical (we have 2 staff members responsible for the equipment), and also, the option to bundle inventory items into kits (bundles) is not available, witch can be a very inefficient way to handle film equipment. There have been some times booqable gliches out in the far past (few years ago), but not recently. Ofcourse there always are some little ergonomic things in the interface that could be improved, like the option to choose what the bookings calendar shows first, or a "x" button that clears the search bar in calendar bookings view (that would help to speed up the workflow), but those are nitpicks. #### Reasons for choosing Booqable Mainly price, and ease of use. Also Rentman for us was too big and also very focused on the money side of things (we, as non profit org. like that it is possible to disable pricing in Booqable) --- ### Clean, Professional Rental Software - Overall rating: 4/5 - Reviewer: Chris F. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Booqable has been a strong foundation for launching and operating a trailer rental business. It simplifies bookings, keeps inventory organized, and creates a professional experience for customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Booqable makes running an equipment rental business feel legitimate from day one. The booking calendar is clean, the online checkout experience is professional, and inventory tracking is straightforward. It integrates well into a website and allows customers to self-book without constant back-and-forth messaging. The ability to manage availability by day, week, or month is extremely useful for trailer rentals. Automated contracts and payment collection reduce friction and administrative work. It feels built specifically for rental businesses, not adapted from generic e-commerce software. #### Cons There is a learning curve when first setting up inventory, pricing structures, and rental periods. Some customization options (especially around workflows and deposit handling) could be more flexible. Reporting features could also go deeper for operators who want more financial breakdowns without exporting data. #### Reasons for choosing Booqable Booqable felt easier to deploy and was better suited for trailer and equipment rentals. The interface was cleaner, online booking was more intuitive, and it integrated smoothly with our website setup. --- ### Streamline booking system that offers a clean and easy booking process for our customers - Overall rating: 5/5 - Reviewer: Ben W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall we have been really happy with Booqable, and love how well it integrates with our website. It offers a very clean and easy booking process for our customers. We appreciate that Booqable is constantly updating and adding new features, that make it easier for us and our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booqable is streamline to use, and makes it so easy to manage bookings. It offers excellent support and usually very prompt to respond. It seems they are constantly adding new features aswell, which improves the overall experience for both us and the customer. #### Cons There are a couple of features we would like access to that are only available in the next plan up, but as a small business it's a bit out of reach for us. #### Reasons for switching to Booqable Because rentsyst did not offer a live availability calendar - which is crucial when people want a vehicle and need to see when it is or isnt available. This had to be updated manually every time. --- ### Booqable is so easy to navigate! - Overall rating: 5/5 - Reviewer: Vanessa L. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I am extremely satisfied with booqable. I have been using this platform for about a year and a half now. Anytime I have a question or concern, someone is always quick to answer me back. Love how professional it makes my business seem to the consumer. And overall easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booqable is easy for my customers to navigate, I tell them “it’s literally like shopping on Amazon”. I love that I don’t have to take record of anything myself. Booqable tracks everything for me. Another feature I absolutely love is that I’m able to take payment from the mobile app. I spend 90% of my time on my phone rather than computer so it makes it very easy and flexible while I’m on the field. Lastly, I appreciate how they are always trying to find ways to improve and keeping us updated by emailing everyone there is a change. #### Cons Booqable was a little confusing and intimidating at first. I did one on one sessions with I believe his name was Rafael, and he was able to show me step by step on where everything was. #### Reasons for switching to Booqable I wanted a platform that tracked all my sales and customers were able to book on their own. --- ### Reliable and easy-to-use rental management software - Overall rating: 5/5 - Reviewer: Simon W. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Booqable has been very positive. It has helped us organize and automate many parts of our rental workflow, from managing availability and bookings to handling orders and customer information. The system is reliable, easy to use, and well suited for small rental businesses. It has significantly reduced manual work and helped us run our operations more efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What we like most about Booqable is how easy it is to manage rentals and availability in one place. The system makes it simple to track inventory, avoid double bookings, and handle orders efficiently. The interface is intuitive, so new team members can learn it quickly, and the booking workflow is very smooth. We also appreciate the flexibility to customize products, add-ons, and rental periods, which works well for our event rental business. Overall, it saves us a lot of administrative time and helps us keep our operations organized. #### Cons Some advanced features require a bit of initial setup and experimentation before everything works exactly the way you want it. Certain customizations and integrations could be a little more flexible. However, once the system is configured, it runs reliably and covers most of the needs for managing a rental business. #### Reasons for switching to Booqable All in one place. You don't need to constantly update everything. No technical hick-ups. --- ### Booqable Simplified My Rental Business — Worth Every Penny! - Overall rating: 5/5 - Reviewer: Marisabel P. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Booqable has been a game changer for my rental business. It keeps everything organized — from scheduling deliveries and pickups to managing payments and inventory — all in one place. It’s reliable, modern, and very user-friendly. I’ve been able to save hours of manual work every week and provide a better experience to my customers. It’s definitely the backbone of my rental operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booqable makes managing rentals incredibly easy. I love how intuitive it is to track my inventory, update availability in real time, and manage orders from both my laptop and phone. The checkout process for my customers looks professional and smooth, and the integration with Stripe and my website works perfectly. Their customer support team is also outstanding — they always respond quickly and help resolve any question with patience and clarity. #### Cons There’s not much to dislike. I would love to see more customization options for the checkout design and the ability to automate more emails or texts directly within the system without needing third-party apps. #### Reasons for choosing Booqable It had all the features I needed for my rental shop. --- ### Absolute business game changer - Overall rating: 5/5 - Reviewer: Amy B. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered It has been incredible to watch my business grow so quickly and to see how much Booqable have improved. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has been such a game changer for my business. It looks so professional on my website and works! The support is fantastic and they continue to improve their features all the time. Without the app I wouldn’t be able to run my business it’s my favourite and most used feature. They continue to improve bugs and had new features. It’s been super easy to implement. Inventory management and reports are great. It’s much cheaper than other options I looked into, it ticks so many boxes I am very happy with Booqable and I would recommend to others. #### Cons I would like better options to expand my business to multiple locations without needing to create multiple accounts. #### Reasons for switching to Booqable Workpress rnb program. It was a nightmare to use and spent a year wasting my time trying to get it to work and it didn’t. Booqable changed everything for my business and now I’m successfully running my business. --- ### Great Support, Easy Setup, and Flexible for Small Business Needs - Overall rating: 5/5 - Reviewer: Julie G. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Booqable has been very positive. It strikes a great balance between simplicity and flexibility, which is important for a small business. The onboarding process felt easy, and having access to live support gave me confidence in getting everything set up correctly. It’s a reliable system that does what I need without a steep learning curve. For the value, it’s a strong option, especially if you want something that works right away and has support available when you need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Booqable is easy to use and flexible for how I run my business. Setup was straightforward, and the system keeps bookings organized without being complicated. What stood out most was the customer support. They offer both AI and live phone help, and I chose the live call. Being able to speak with someone and walk through my setup made a big difference. I was able to get everything configured exactly how I needed. That level of personalized support adds real value and made the whole process smooth. #### Cons The coupon code feature is only available in the mid-tier plan, which is a noticeable jump in cost for a small business. It would be helpful to see that option included in a lower tier. #### Reasons for choosing Booqable The ability to pick the date to rent by a calendar viw. --- ### Great support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I used the free trial to explore the software and got that extended to make sure I was really satisfied that it would perform for me. I was able to get a running workable site up with in 3 weeks and start taking bookings. It was very easy to use the inventory management side of the software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Customer service has been outstanding. Their Ai chat bot has talked me through setting up so much and when we reached its limit a human was able to take over. #### Cons There are some industry specific features that I would love to have in booqable. We have found simple work a rounds that have mitigated that problem. #### Reasons for choosing Booqable easy of deployment and customer facing website #### Reasons for switching to Booqable inventory management and online pricing for clients --- ### Rollin' Stout Trailers Booqable Review - Overall rating: 5/5 - Reviewer: Zachary S. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered We’ve had a great overall experience using Booqable for our trailer rental business. The platform has made it much easier to manage bookings, track inventory, and stay organized. Instead of juggling spreadsheets and messages, everything is now in one system, which has really streamlined our day-to-day operations. One of the best features is the booking calendar and inventory tracking. It gives us a clear view of when our trailers are reserved and when they’re available, which helps prevent double bookings and scheduling issues. The ability to integrate online bookings into our website has also been a big benefit, allowing customers to check availability and submit rental requests anytime. There was a bit of a learning curve when we first started using the system, but once everything was set up, it became very intuitive and easy to manage. The features for invoices, contracts, and customer management also make the entire rental process feel much more professional. Overall, Booqable has been a great tool for our business. It has saved us time, improved organization, and made managing rentals much more efficient. I would definitely recommend it to other rental businesses looking for a reliable and well-designed management platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Before switching to Booqable, tracking reservations, availability, and customer information was mostly manual and time-consuming. With Booqable, everything is organized in one place. The inventory management is straightforward, and the calendar makes it easy to see exactly when trailers are booked and when they’re available. One of the biggest advantages is the online booking capability. Customers can check availability and submit rental requests directly through our website, which saves us a lot of back-and-forth messaging. The system also helps streamline invoices, contracts, and customer details, making the entire rental process more professional and efficient. Overall, Booqable has helped us save time, reduce scheduling mistakes, and improve the experience for our customers. It’s been a great solution for managing a rental business, and we’d definitely recommend it to others in the equipment or trailer rental industry. #### Cons One thing I’ll say honestly though — there is a bit of a learning curve at first. When you first start using Booqable, there are a lot of features and settings to configure. Setting up your inventory, pricing structures, rental durations, and booking rules can take some time to fully understand. But once everything is set up correctly, it becomes a really powerful system that keeps your rentals organized. For example, the platform allows you to track real-time inventory availability, manage orders from booking to return, generate invoices and contracts, and even allow customers to book online 24/7. () After getting through the initial learning phase, the system really starts to shine. Everything becomes centralized — bookings, customer information, inventory tracking, and payments — which saves a lot of time compared to doing everything manually or with spreadsheets. () Overall, if you’re willing to spend some time learning the system, Booqable can be a great tool for rental businesses looking to streamline their operations and offer online booking to customers. --- ### Booqable is a no brainer when you're in the rental business! - Overall rating: 5/5 - Reviewer: Kevin P. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Booqable is the platform I use for my rental business. The backend for inventory management is very user-friendly, and it’s also easy to communicate with your customers. I’m still just getting started with this business, but Booqable is helping me set things up well for the future. Plus, their support team is very helpful, so you’re in good hands with this platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their customer service is great. I was missing a specific feature that was included in a different pricing plan. That was the only thing I needed. They were very helpful in resolving that. They really went the extra mile. I appreciate that. The platform is user-friendly, and their website builder is easy and intuitive to use. #### Cons I sometimes find their website builder lacks a bit of flexibility—for example, when it comes to adding custom HTML. I’d also like to see more options and features in the website builder’s sections, as that would encourage creativity. Overall, their backend is very user-friendly. --- ### Great for start ups and small businesses, but lacks some features. - Overall rating: 4/5 - Reviewer: Amanda S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The support and functionality of the platform are fantastic. It is easy to set up and get started with a rental or e-commerce business. And it integrates well with our existing website. However, it can be expensive and lacks some desired features on the more affordable plan. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer support was fairly responsive and worked on an on-going issue for several months before ultimately a new version was rolled out that provided the appropriate fix. The integration with our existing website, Google Ads and SEO was fairly easy and Booqable support provided great assistance with getting that going. The set up for adding products, pricing structures and rental periods is great, and the user interface is pretty intuitive. The phone app to be able to capture a signature while out doing a delivery is particularly useful. #### Cons I wish there were more reports that I could access without paying for premium. Premium does seem to offer a couple of features we would use, including coupons and barcode tracking, but not at the significant price increase between plans. We use a different system for inventory tracking with barcodes that is free. And while it is annoying to use to platforms, it is what we can afford to do. Overall, the platform is moderately priced for what it offers. There are platforms with more features for a lower annual price. We are actively looking to reduce costs and have identified this as a possible reduction by switching platforms. --- ### Highly innovative software with a stunning user experience - Overall rating: 5/5 - Reviewer: Michele C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been excellent. Even though we have been using the software for a relatively short time, it has proven to be a reliable and modern tool to scale our operations. The seamless UX and the quality of customer support make it a standout choice in the rental software market. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is absolutely innovative and extremely pleasing from an aesthetic and user experience point of view. The customer support is top-notch and truly 5-star, always responsive and helpful. It has greatly simplified our rental operations and provides a very clean interface for both our team and our customers. #### Cons There is still some room for improvement regarding the technical management and the alerts for vehicle maintenance, which is a critical feature for fleet-based businesses. However, the core features are solid and the system is constantly evolving. --- ### Great Tool for Building a Rental Business with Excellent Support - Overall rating: 5/5 - Reviewer: Christina H. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Booqable is a powerful and reliable solution for anyone looking to build and manage a rental business online. While the initial setup—particularly when dealing with many products—can be time-consuming, the platform quickly proves its value once everything is in place. Its ease of use, combined with strong functionality and excellent support, makes it a great long-term choice. I would definitely recommend it to others who want a professional and scalable rental setup. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Booqable has been the perfect tool to build my online rental business. It’s incredibly easy to use, even without a technical background, and everything just works smoothly. What really stands out is their customer support—fast, helpful, and genuinely invested in solving any issues. #### Cons Setting up a shop with a large number of products can take quite a bit of time, especially the uploading process. However, once you get familiar with the system, everything becomes much smoother and more efficient. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/booqable-profile/reviews/?page=2) --- Booqable Reviews, Pros and Cons - 2026 Software Advice