Booqable Software

4.76 / 5 (55)

About Booqable


Booqable is a cloud-based rental software platform and inventory management tool designed to facilitate rental business operations. The solution caters to various industries, including bikes, camera gear, party equipment, event and wedding decor, suits and dresses, education, and more. 

Booqable's features include inventory management, planning tools, shortage alerts, automatic pricing calculations, equipment tracking, quoting and invoicing, digitally signable contracts, barcode scanning, reporting, and a customer directory. The platform also enables companies to showcase products and accept bookings using their existing website.

Booqable works with various applications, such as WordPress, WooCommerce, Shopify, Squarespace, and Weebly. The platform also offers a Stripe and PayPal integration, allowing users to charge credit cards, authorize holds, and send payment requests to customers.



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Supported Operating System(s):

Web browser (OS agnostic)

55 Reviews of Booqable

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(43)

4 stars

(11)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 55 reviews

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July 2018

Thom from Gold Coast Audio Hire

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Simple, powerful rental software with fantastic customer service.

Pros

We are a small AV events company that needed a streamlined rental tracking solution. I looked around and did several free trials and Booqable came out on top. The platform is very easy to use, and being cloud-based means we can use it in various locations with ease (we're based on the Gold Coast so we often like to take laptops to the beach to work!)

For us, a huge pro is how easily you can take payments within Booqable. Several other services we trialled required integration with 3rd party accounting software to do this. While most users will probably still use accounting packages come tax time, all the actual payments we take can be processed within Booqable, which for us was a big time saver.

As others have mentioned, the customer service is always speedy and helpful. team is always on hand to guide in the use of the software, or to suggest better workflows. They even wrote a piece of code for me to enable me to perform a simple function I required but which wasn't yet part of the platform.

I'd certainly recommend Booqable to any small to mid-sized rental operations.

Cons

There are features I'd love to have, but of course no software caters to everyone's needs, and Booqable is very reasonably priced. So the following aren't really cons, but just our dream additions to an already fantastic platform.

At present there is no packages feature to bundle products together, but this is in the late stages of development so will hopefully be released soon.

I'd also love to see some way of managing labour within the system (such as deliveries or, for us, event technicians) that is reflected in the calendar.

Lastly a companion smartphone app would be amazing (Booqable is designed to work on desktops or tablets). You can certainly login on a smartphone but the site isn't really optimised for that screen size. Again, I believe that such an app may be released as part of a future update.

July 2017

Jonathan from equipment.cafe GmbH

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Brilliant rental software paired with unprecedented support (it's like magic).

Faster processing of rental orders and good integration with our website

Pros

Booqable's rental software is intuitive, powerful and very fast. Being a browser based system running on the AWS cloud makes it secure and work smoothly, no matter from where we are using it.

Planning a rental, printing a rental agreement in front of a client or creating an invoice is just a matter of a few clicks. The modern UI of the program makes it really easy to understand and use. Our associates had a grip on the system in a matter of hours.

Barcode scanning to select a client and to start and stop rental items is a must for us, and Booqable supports it very well.

Our company manages over 1700 unique rental products within Booqable, and we have not had a single outage until now. The calendar function also offers a very easy method to check when products are available or rented out and by whom. This is also the only system we found with good online booking integration. Most of our clients use our website to choose the products online, so this feature is essential.

The Booqable support team around Arjen and Herman truly are masters of customer support. When ever we had a comment, question or needed help we received an answer in a matter of seconds. It's just great when you have a dedicated support agent with absolute knowledge, that knows your business and your story.

I would recommend this Service to anyone wanting a simple but powerful rental tracking solution.

Cons

Specific to our unique business segment, we are still missing a few extra features. These include reports, warehousing locations and package building. We are confident that these features will follow as part of the ongoing development of the system and the Booqable team have assured us that they will be available shortly.

Response from Booqable of Booqable

Replied July 2017

Thank you so much for the kind words, Jonathan, and for mentioning our support team. It means a lot to us! We promise to continue to make Booqable the best Rental Software out there!

October 2018

Dean from Alcohaul Services Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

October 2018

Incomplete

I am in Canada. Booqable is in the Netherlands. If you are not online with them by 10am, it is the end of the day for them and you wait for the next day. I asked about this and was told it was a small team and be patient. Some chat inquiries, even during the normal business hours for them, can take a hours to get a reply. It seems to me that they either have too few people for the business they have, or there are too many issues with the app and everyone needs support all the time. In the end, after months of work, I had to cancel and start again with another app.

Pros

The idea of what this software can do is appealing.. it seems to include all the features needed for a clean integration with Shopify, for example. The online booking and payment capture is slick and simple.

Cons

Unfortunately, this app is simply not fully functional, and the discovery of that came at a very high price. My application involved listing products for rent, setting up the pricing, time frames, images, descriptions, etc. Then it went live, and only then (3 months of work) did I learn that the client interface is incomplete, and does not work. Essentially, each online order would need to be manually edited and reworked, so the value of the automation is completely lost. Clients cannot create an account, and I cannot therefore define their deposit parameters, or any parameters. This means your best clients are subject to the same strict rules that your first-time clients are, and there is no way around it. I was told that updates are in the works, but I asked why these features would appear in the app if in reality they were not operational. The reply is that we are working on it... next year, it should be better. Next year? Show me a business that pays full rate, gets partial service, and is prepared to just hang on to "next year" as the time frame for completion...

October 2017

Justin J from Ethereum Films Ltd.

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Just the equipment management software I've been dreaming of

Time savings and management. Simple as that.

Pros

Number 1 - Customer support. I've never dealt with a company who works with you on such a personal level and takes care of basically anything you ask for. These guys are true professionals.

After that, its all still so great. The fact that I can manage my inventory, while also populating my website and show what equipment is available to rent saves me an insane amount of time. On top of that, it's integrated with quoting and invoicing. You work out of one database and are able to use it over multiple uses.

It honestly couldn't be easier or time saving.

Cons

There aren't many issues that I have with this software. One of things I brought up was to have the calendar subscription for iCal or Google Calendar show not only the Reserved items, but also what items are Concepts. The built in calendar works great when you're on a computer. But when I need to use my mobile, I generally look to my Google Calendar to get a quick glance of whats going on.

Going on all of that, a stand alone app would be great as well.

These aren't really cons, just things that would improve the experience.

Response from Booqable of Booqable

Replied November 2017

Thanks for the compliments Justin, both on our rental software and our team, that means a lot to us :-) Regarding the calendar; we just released an update that should make it a lot easier to see the status of your orders on the go. Hope that helps! Cheers!

June 2018

Keith from ProShow Sound LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Feels like it was made for me

Rental inventory management, tracking and online rental portal administration

Pros

Booqable was straightforward to set up and flexible enough to cover most of our needs - the trial period was generous enough for me to learn my way around the interface and get most of my inventory entered, so I effectively didn't even pay for Booqable until after I started making money with it. Plus, it's very affordable compared to other inventory management products, and those don't even have the online booking capabilities. Booqable is easy to use and improving all the time as the team adds new features.

My personal favorites are the reusable pricing structures that make it easy for me to implement the structure I've been using offline for 20 years, and the flexibility of integrating Booqable with my existing website to make it show up the way I want my customers to see it.

Booqable has also been very reliable. The only time I saw any system downtime, it was very short-lived and Booqable provided status updates so I knew what the problem was and that they were working on it. Love the transparency.

Cons

Booqable doesn't handle everything I need it to yet, there's still a couple features missing to handle some of my oddball, fringe rental items. That being said, the team at Booqable is very easy to communicate with and have tipped me off that the last couple features I need are being worked on right now, so hopefully soon I can update this review to reflect that.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Overall a very good and intuitive rental program at an affordable price with great support.

Pros

It's very inuitive and easy to use. It has almost all the features you need to address your needs when it comes to equiment rental.

The UI is clean and the program gets updated regulary.

Booqable is the perfect tool for our rental operations. Although a stand alone application would be nice, we don't really miss it. The webbased version allows us to service customers, even when on the road.

It's the best buy on the market if you are renting stuff.

Cons

Nothing that prevents us from working with Booqable, but there are some nice-to-haves that we would appreciate, such as the possibility to pull a list with all products that will leave on a certain day, so you can prepare all the goods in advance, without having to print each and every picking list individually.

July 2018

Shawn from The College of St. Scholastica

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Great Product, Excited for Future Updates

This product helped us create a customer friendly, web based rental platform.

Pros

This program is easy to set-up. I'm guessing that training my staff will be very simple also. The ability to have different pricing structure is great, tags make it simple to search for products, and customer tags will allow us to assign discounts and track when those discounts expire. Overall this product fits nearly all of our needs.

The service from the Booqable team has been amazing. The team is open to hearing our needs, and made it clear that they have additional features in the works!

The price of Booqable is great. It does a lot, but doesn't cost a lot.

Cons

Things that could be improved:
Additional payment gateways. We prefer Authorize.net... when working at an institution, it's a pain to get additional payment gateways approved.

Adding packages. Many rental places use packages to provide deals... this feature will hopefully be coming soon.

A way for customers to self identify they type of customer they are would be nice. We provide pricing based on a customers classification. We are working to educate our customers of the pricing... this has to be done on our rental home screen.

One more improvement would be a store with some customization. I plan to host our rentals on a separate page, however, it would be nice to direct them to the Booqable store instead.

October 2017

David from Replicant Films

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

Fits the needs of my camera rental company better than anything out there, with support to match.

Pros

It took a long time to find rental management software and when we found Booqable it wasn't perfect, but the staff was very communicative and listened to our needs. They would very quickly send out new builds with features that we requested, and continued to improve day to day. It wasn't long before everything we needed was there, along with a lot of other features that we didn't even know we needed, and that improved our business. These days, you often see apps come and go, and support emails go unanswered, but with Booqable I feel that they are there to help and improve constantly. So what do I like most about the software? It does everything I need it to, but most importantly, the people behind it are A+.

July 2018

Vincent from Falsett Produktion

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Essential for our cinema equipment rental departement

Time savings, better overview of inventory as well as book keeping.

Pros

Very nice interface, simple and yet feature packed. The costumer service is outstanding and also the implementation on some quite big features has been looked upon in a very short amount of time. For our rental departement this has been a huge time saver as well as organizer. Great value and highly recommended!

Cons

Could have some more features when it comes to invoices, for instance integration with Fortnox/Billogram but that's just a small thing in the big picture.

September 2018

Ryan from Adept Party Hire

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Nothing comes close.

I've looked around for a while to find something that I could use with my hire company that has around 150 products. I couldn't find anything that was web based, and would actually integrate with my website for online ordering. Seriously, how is that not one of the biggest factors for software like this? Booqable is amazing. Surprisingly customizable, and works so well. The Zapier integration alone is worth the cost of admission....it opens up a gateway to so much automation, something crucial in a labour intensive industry. Overall, I think Booqable is destined to be the leader in this niche as antiquated and expensive hire system struggle to keep up with the development of this platform. And the price! It's too cheap. I'd seriously pay 4 times this price if it meant we had some more features. Thanks guys, keep up the amazing work.

Pros

- Zapier Integration (nobody else has this, and it's a game changer)
- Wordpress embed ability
- Online store integration
- Email response integration
- Price
- Great customer support
- Fast, responsive, reliable, clean

Cons

- Lack of bulk product modifications once uploaded
- Custom fields can't be Zapped (I realise this could be a bit tricky to make happen)
- No auto-redirection on checkout completion (to help with conversion tracking for Adwords/Facebook etc)

July 2018

Kuba from Studio Maslow

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2018

Booqable is a great way to manage the rental of your products. Planning, invoicing, communication.

It made it possible for me to manage my product rental practice in a fraction of the time in comparison to using excel type time and finances management. I can react fast and accurate to clients asking for quotes, availability and costs.

Pros

- Easy and fast planning of rentals
- Possibility to quote, invoice and remind
- integration with website to let clients self book

Cons

-Would be nice to be able to customize the online shop further
-Lay-out/design of pdf's (invoices/ quotes) could be better.

November 2018

Martin from Masta Aanhangwagens

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2018

Great software, with a good API

Great software with good support.

Pros

Ease of use. The calendar has a clear overview of available products. Creating orders, managing customers, adding products and keeping control all goes very smooth.

Cons

Some update change thing for the worse. Most of the time this will be fixed eventually.

July 2018

Jessica from The Vintage Suit Hire Company

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2018

Useful tool for managing inventory stock

It's provided us with the ability to managed our inventory levels over a hundreds of SKUs, required for hundreds of bookings throughout the year.

Pros

We use this for our hire stock and it provides a clear view on what stock is available at any given date range.

Cons

We find the software easy to use but would like to be able to use the wider functionality relating to the legal side. We'd prefer to be able to send our clients contracts for them to sign through the tool.

July 2018

Carolyn from Ultrapom Event Rental

Company Size: 11-50 employees

Review Source: Capterra