Having used the product for two years its very user friendly, my staff find it very easy to use and my customers love it when they loose there docket, we have there transactions at the touch of a button

The stats that are available and the quick invoicing function, my customers love it.

That its billed in US dollars, every thing else is fab

The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.

All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.

There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.

Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

Its mobile and you can log in from anywhere

You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Been very pleased with the product, once I got used to the features. There is a slight learning curve, but the support team is very good in guiding the user to get the best out of the product.

Good customer service. Product easy to learn. Pricing is competitive

Integration with Doordash Would like to have a better forum where current Cleancloud users can share their knowledge and tips with each other.

I have been using the Clean cloud since 2015, I have never at any point felt to check up on other software though there are numerous in the dry cleaning industry. It is easy and serves the purpose for which I want it for. I typically recommend it to colleagues as the Best Drycleaning Application in the world. Kudos Cleancloud

I use CleanCloud as our Dry Cleaning software. It is extremely easy to use with a very low learning curve for the new staff. The ability to integrate into accounting software like Xero makes it even easier to serve the purpose of an end to end application.

A bit expensive for an SME in Africa going by the FX rate devaluation, however all the same very valuable and value for money. Will appreciate a bespoke pricing approach for Africa-based businesses.

We started off slowly implementing and still haven't implemented 100% yet but for the price compared to other similar software, this can't be beat. Why pay monthly royalties that you've worked hard for, when you can pay a flat rate fee. This is how it should be done and we appreciate them.

Great software that is easy to use once you've played around with it for a bit. They are constantly adding new features and making things easier. We wanted something simple that would alert customers when items are picked up and dropped off and this does that very well. It is also great for routing and overall management of orders in our warehouse. We really like it and so do our customers.

Really only support is by email. I was able to get a phone call when I had an issue that wasn't easily resolved. I have a small list of "like to have" items that they have been receptive to looking at and hopefully some of those will get implemented down the line.

Overall, I am glad I came across CleanCloud. The staffs are very courteous and helpful when I need technical help. The software is very easy to use and implement. I don't think I am ever switching to another company!

I like that this software is cloud-based. I get to manage my business from anywhere. Plus, I can send texts to my customers from the website for a small additional fee.

I don't like that although I can send texts to my customers, they cannot reply to me. It would be great if they would allow for this option.

Very simple to use and quick opening of new market System in French language

It’s a complete solution for laundry with delivery service

If we can have a feature to make a refund ticket when a customer was refund A board to see all the delivery and pick-up of the day/week for one and/or all stores

Very pleased

Easy to use, easy to set up. Being cloud based it can be managed from anywhere. Full functionality out of the box. Has proved invaluable during the pandemic allowing us to easily ramp up our delivery offerings.

Difficult to manage price increases, lengthy process, easy to make mistakes in setting up price lists

Excellent, it helps me review my orders adequately

It’s very easy to use and can be customized easily

The support do not respond quickly and the did not solve a problem I have until this minute

Running a successful business and aiming to expand with this software.

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Love it! Most affordable software I have found that doest nickel and dime you to death with extra features. They take customer suggestions and actually put them into fruition. They do polls about your concerns and try to work them out.

The monthly cost. The fact that I didnt have to purchase a POS system its online. I can access it anywhere. I can cancel or upgrade at any time. Ease of use once setup. Free booking software and web.

Generic looking booking tool. Would like to be able to add some pizazz!

Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.

A very up-to date software full of features designed by the company and the users. A forever evolving software and in touch with their customers to quickly make changes and integrate new features. A company that listens to customers and acts.

The software is customisable in appearance pricing and gives control to the the administrator.

Software only allows forward booking of four weeks at a time.

I like clean cloud because it is easy to work on it, but the service is not that good, and we don't have anyone to talk, because sometimes is difficult to write your need.

Give us immediate information about the business

I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.

Numerous benifits as its all integrated .Best part is the team at clean cloud are constantly updating with new features.

Simple and Easy to use. Its not just a point of sale or online booking stuff, it actually saved me tons of hours in admin work. Got excellent features.

Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing. Text credits are bit expensive. If the app has push notification facility that will be great. Also if the app has some images of garments facility it will be better.

After investigating the various options for my commercial laundry. CleanCloud offered the best solution. It's innovative and being cloud based it is convenient. Although it isn't perfect, yet. There are some integration limitations with other accountancy apps. It is however, being constantly updated and new customer led features are being added. The customer service is excellent! I would highly recommended CleanCloud, you certainly won't find one that's better for the money, we would be lost without it.

Cloud based. Great value for money Really aids workflow and staff management Customers like getting emails, brings the dry cleaning industry into the 21st century!

Can be a bit clunky in its operation Some extra accountancy features would be good.

Overall, the product looks good on the surface but does poorly when put to use for its barcode and garment management features.

The system has a great way of managing and creating items and orders manually.

There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.

The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.

Ease of use for all employees. My customers absolutely love the text message reminders on order completion.

I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.

I love the part that it text my customers when their order is ready to be picked up!

I like it the most because I can teach my employees really quickly how to use it! It's user friendly!! I love how they link my stores together and I can log into one of them and see them all!!

Working with Clean Cloud has been the best experience when it comes to cloud software for the laundry business. We have tried numerous products and no comes close to the quality, features and pricing provided by Clean Cloud.

Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.

The software needs internet access at all times to work reliably.

All features are great, metrics, marketing management, CRM, and so on. It's really straighforward.

Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc.

We have solved our point of sale issues by using clean cloud, and the pick up and delivery option is brilliant addition to our business.

The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out

we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.

One stop to have all marketing, app, POS,

It’s a bit expensive, and the international transaction fee are charge to the customer