All CleanCloud Reviews
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CleanCloud Reviews
Reviews Summary
Overall Rating
4.7Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.6
Customer Support
4.5
Value for money
4.5
Functionality
4.5
Pros
"I like clean cloud text/email notifications when orders are ready, my costumers love to know when their orders are ready for pick up."
"The fact that they can get updates via text or email allows me to close more deals with customers knowing they have control during the process."
"Love that the software is easily accessible anywhere I am. If I am on vacation and need to go in and check my metrics … it’s there. If I need to adjust a customers order…."
Cons
"It does things like when you're in the admin area, every time you save a change, it kicks you back out to the Home Screen, so you have to click on Admin again and go back into it if you want to change more than one thing. And there are outright bugs like with promo codes where if you start to use a promo code for a customer but then never complete the order, that promo code is now unusable for the customer, even though they never actually used it. And then, any time you submit anything like that as a bug, the standard answer is ALWAYS, that's how it's designed. If you would like it to work differently, you can post a suggestion in the user forums that customers can vote on."
"Sales team just said yes to everything we asked and now we want to cancel, it’s proving hard to speak to anyone or get a response."
"There's also still several glitches with logging in on multiple computers; and the invoice system does not allow for positive record keeping."
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