--- title: "Clover Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Clover. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Clover is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/clover-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Clover](https://www.softwareadvice.com/retail/clover-profile/) / Clover Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/clover-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/clover-profile/alternatives/) # Clover User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 581 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.2/5 - Value for money: 3.4/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 278 reviews (48%) - 4 stars: 121 reviews (21%) - 3 stars: 54 reviews (9%) - 2 stars: 26 reviews (4%) - 1 star: 102 reviews (18%) ### Most mentioned pros - I like how Clover makes it easier to integrate with other 3rd party providers lets say with Uber, Doordash etc. - After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. - I opened a store in the local mall with very little time for buildout and hire let alone learn then train new staff on a POS system I didn’t know myself yet. But thankfully the equipment came on time and was such a breeze to learn that I thanked them then and I thank them now ### Most mentioned cons - Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. - Ran with them for about 4 years, and while they were my first POS system, they just weren't a fit for our restaurant, System rarely crashed, and you could rely on it to print almost every time - After countless delays, poor communication, and a lack of understanding from the support team, the problem is still not resolved. ## Clover customer reviews Showing reviews 1-25 of 581 (page 1). ### Great System Setup But Too Themed Around Restaurants - Overall rating: 5/5 - Reviewer: Jesse Z. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Clover provides numerous options for payment options such as with Apple Pay, credit card with chip or swipe, or even cash. Their system is easy to setup with business information and what services or items you are selling and providing. Additionally, their mobile terminals are easy for waiters and waitresses to carry around. #### Cons The customer service is not very helpful when you need them. Additionally, their systems are themed around the restaurant industry with little focus on any other business. --- ### Lucky As A 4 Leaf Clover - Overall rating: 5/5 - Reviewer: Amanda G. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. Customer service has always been quick to help and they are always positive and pleasant to speak with. Clients comment all the time how quick and hassle less check out is and our older clients love how visible the screens are. I will always highly recommend using Clover. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management. #### Cons So far, there has been nothing about Clover that I do not like. I have used several other credit card terminals and online platforms that are subpar compared to Clover. #### Reasons for switching to Clover Lower card processing fees for clients and ourselves and just a more ease of use. --- ### Need to get with the now. - Overall rating: 3/5 - Reviewer: Sean D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used to be 4/5, now it's dropped. Still overall an OK system, but there a better ones. Wouldn't recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I think it's taken a hit. It's not keeping up with new things we need. It needs to have all the new abilities. #### Cons I need to ability to charge a CC surcharge, and it doesn't have it, and it doesn't appear likely they are going to add it son --- ### Seamless payment processing - Overall rating: 5/5 - Reviewer: Kathie P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a Very good experience so far with Clover payment processing systems. We have been pleased with every aspect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the seamless Payment processing. We have had no trouble at all with the processing quickness, or accuracy. #### Cons There is nothing that I don’t like about Clover processing payment system. The fees are less than what we were paying with square! #### Reasons for switching to Clover We switched to Simple consign and they were not compatible with Square --- ### Cost effective POS that is versatile. - Overall rating: 4/5 - Reviewer: Joe B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very cost effective and easy to use. The tablet is quick and snappy.’ Online ordering took no time to setup. #### Cons A lot of add ons in the system. Most things will need to be added after purchasing the equipment. This could add up. #### Reasons for choosing Clover Price of toast was a lot more compared to clover. --- ### Embarrassing customer service - Overall rating: 1/5 - Reviewer: Tiffany L. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered As long as everything is going well, things are going well. The second anything goes wrong you can’t rely on customer service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros For the most part, the system works well for us. Clover was not able to do everything it promised us it would, but we have adjusted our practices to continue. #### Cons A duplicate charge caused by clover system during a service outage cannot be refunded—by me or by their support team. After spending a long time in chat, being told repeatedly the issue was resolved (it wasn’t), I was ultimately told nothing could be done. Meanwhile, my customer is double charged. This is unacceptable for a payment processor in 2026. Please provide a real solution other than mailing a check that’s embarrassing #### Reasons for switching to Clover We switched because it was promised us that we would be able to use multiple locations and we bought lots of equipment to do so but then that was not a feature you have or were able to produce. --- ### Clover stole my money - Overall rating: 1/5 - Reviewer: Kevin P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with this company is not good. They have been unhelpful very spiteful and no communication at all. Most of them can’t even speak English. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Still as not been out come Only thing I liked about the machine it was quick I don’t know what else to say about this company very unhappy with them #### Cons I have still not seen a deposit yet and they have lost my money. This is not acceptable very unhappy with this company. #### Reasons for switching to Clover Better rates I thought turns out I’m not getting a better rate because I’m losing my money --- ### Easy-to-Use POS System for Everyday Business - Overall rating: 5/5 - Reviewer: Khimson L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Clover is a convenient and user-friendly point-of-sale system that makes accepting payments and managing sales relatively simple. The reporting tools and available integrations are useful for businesses that want more than just basic payment processing. While the fees and additional costs can be a drawback, overall Clover provides a solid solution for businesses needing an easy-to-use POS system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy-to-use point-of-sale system Quick and convenient payment processing Supports credit cards, contactless payments, and other payment methods Useful sales and business reporting Good selection of apps and integrations Hardware is generally easy to set up and use #### Cons Processing fees can add up Hardware and software costs vary by plan Some features require additional subscriptions Customer support can be inconsistent Switching providers or managing contracts can sometimes be complicated --- ### Simple and quick for everyday payments - Overall rating: 4/5 - Reviewer: Rashad G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I have used Clover as a customer at restaurants, cafés, ice cream shops, and other businesses. Paying by card or contactless payment has generally been quick and straightforward. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Clover makes paying at restaurants and smaller shops quick and convenient. The touchscreen is easy to follow, contactless payments work well, and the entire checkout process usually takes very little time. #### Cons The checkout experience can vary between businesses depending on how the payment screen is configured. In some places, there can also be several prompts to go through before completing the payment. --- ### Powerfully simple POS, but mind the subscription stack" - Overall rating: 4/5 - Reviewer: Kira H. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Clover has been solid,ⁿ It acts as an reliable, all-in-one central hub for taking payments and keeping daily sales organized. The fast checkout speeds and sleek hardware immediately elevate the professional feel of the business. ​While managing the additional monthly costs for add-on apps can take some getting used to, the convenience and ease of staff training, and operational reliability make it a very worthwhile investment for smooth daily workflows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ability to customize the system using the Clover App Market allows you to add specific functionality (like specialized loyalty programs or advanced inventory tracking) as your business grows. #### Cons While the App Market is versatile, many essential add-ons require monthly paid subscriptions that can quickly bump up your overall recurring costs --- ### Excellent and easy-to-use. A must if you're searching for a payment solution. - Overall rating: 4/5 - Reviewer: Troy M. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been an outstanding experience working with Clover. The ease-of-use alone and easy set up made it a perfect solution for my organization. It has also been a perfect way to offer customers the documentation they need to process transactions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Clover is very easy to use and helps customers pay easily. It's also a great way to issue quick invoices to people when they owe us money. #### Cons It's a good product. I would say that I would like to be able to also accept payments in other currencies, should I have need to do so. Occasionally people want to give monetary gifts in other currencies, and that would be ideal. #### Reasons for switching to Clover It had more functionality that allowed us to have easier back end reporting. --- ### Great Product, excellent customer service - Overall rating: 4/5 - Reviewer: Robin B. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Enjoy the ease of use for our clinic and the customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. POS for small business that has tap to pay. #### Cons the POS unit doesn't always print receipts #### Reasons for switching to Clover Less expensive, easier to use and customer service improvement --- ### Great payment system - Overall rating: 5/5 - Reviewer: Rocco S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered A good experience with no issues since the time we joined. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great dashboard and reports building. The online interface is easy to navigate and complete with all information needed. #### Cons It's not possible to integrate with POS systems #### Reasons for switching to Clover The rates offered by Clover were more competitive. --- ### The machine works fine but customer service is terrible - Overall rating: 1/5 - Reviewer: Shanna V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Have made 4 calls with extreme wait times each time. I was tossed around from person to person and never got anywhere. After an hour of waiting and re-explaining the reason for my call, the line went dead. They ask for a call back# in case you get disconnected but no one has ever called me back. I scheduled a call back and never received it. It is difficult to communicate with many representatives. When you call, it is no surprise that they have to mention they won't tolerate abusive behavior. Very frustrating experience. There was a miscommunication and a device was sent to me in error and charged to an account that it should not have been charged to. When I called they said it couldn't be returned or refunded. When I got transferred to yet another dept, the line went dead. Now what? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The machine and online dashboard work well and are easy to use. #### Cons The phone support is atrocious. Getting through to someone is a lengthy process and the technology doesn't always function as it should. My calls were disconnected and no one has ever followed up with me, so I go through the process all over again. It is still unresolved. #### Reasons for switching to Clover poor customer service- although we would have never guessed the customer service with CLOVER would be worse. --- ### Clover business owners insights - Overall rating: 4/5 - Reviewer: Jessica S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Furthermore using clover is very helpful when it comes to taking payments from small to large businesses, user friendly, cloud based, you can give certain rights to your users. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Clover is very user friendly, they have different hardware options they can operate from and cloud based system. #### Cons The only cons I would have about Clover is that they could be high price, they have sometimes system crashes, it can take offline payments, but some they may require internet connection #### Reasons for choosing Clover clover was very high talked at the time we were searching for options --- ### Do not use Clover if you own a salon/spa/massage business ! Absolutely awful - Overall rating: 1/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered I can not believe the absolute horrible customer service. No call backs, no answers, no help what so ever! I can't use the program in the most critical time of business. (right before Christmas) I am just blown away at how awful and time consuming this has become. It is literally slowly destroying my business. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros When we first contacted clover we had two specialists. Both of which helped set everything up in a super easy process. #### Cons After about 4 months, both of the people that we had contact with either left, or were fired. We have not received any help from customer service since. #### Reasons for choosing Clover We liked the way the program and system looked on paper. Not having any idea that we were going to fall in to so many issues. Credit card fees are not being applied, gift card application is not working, website integration is awful, and no help from anyone to resolve these issues. #### Reasons for switching to Clover Credit Card Processing fees were way too high. We needed a program that would allow us to bump those fees on to the consumer. --- ### Helpful software for retail clothing store - Overall rating: 4/5 - Reviewer: Criselen V. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Don’t see myself changing the system or hardware anytime soon. Satisfied with both and it gives the store a modern look compared to old registers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It allows me to keep track of inventory and sales on a daily basis even when im away from the store. It also compares sales from a week before and months before. #### Cons When making a sale it will apply it to the person that is logged in but sometimes the sale is split and there is no way to put two employees. --- ### Modern POS system that meets your needs - Overall rating: 5/5 - Reviewer: Swagat G. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how Clover makes it easier to integrate with other 3rd party providers lets say with Uber, Doordash etc. Another thing I loved about Clover is how they has a very friendly, easy to use dashboard and a mobile app. #### Cons The synchronization issues between the Clover and the third party plugins was something we constantly faced issue with. Other than that, I love this product. --- ### Clover - Leah’s review - Overall rating: 5/5 - Reviewer: Leah F. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, clover was easy to use, easy to interact with the clients with and kept the clean, digital look of our salon without a bulky, outdated POS system #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clover is easy to use, makes payment processing super simple and has a great customer support if you ever need it. Having a more digital point of sale helps with the customers as well when completing their sales. #### Cons We had to type in the amount of the transaction which would sometimes result in an incorrect amount being charged to the client instead of connecting with our software to pull up the amount automatically. --- ### Clover Review - Overall rating: 5/5 - Reviewer: Jackie I. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely crucial for quick event bookings! Made it so easy to take payment via the phone or online in such a short amount of time! Also insanely easy to use! #### Cons The login only remembers your log in for 2 weeks then you need a code and only gives you one user with a code --- ### Clover POS Review - Overall rating: 4/5 - Reviewer: Amy D. - Verified reviewer: Yes - Industry: Veterinary - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great would definitely recommend especially if it is integrated with software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the options for payment is easy seamless fast, you can access everything from the pos system #### Cons it is not currently integrated with our software program so we have to manually enter the sale price --- ### Best way of process payment! I strongly recommend it. - Overall rating: 5/5 - Reviewer: Joao Gabriel D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a very useful way of getting quick and small amount of money from the payment of our costumers. Before we were using a more convectional way of and it costed a lot and the online payments were always very late to arrive in my account but with Clover it is much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The very innovative and practical way of paying things. Considering the company I work it is not that big, the payment method by clover is much useful. #### Cons Although the taxes asked by the payments are already low, it could be less. --- ### Would recommend - Overall rating: 5/5 - Reviewer: ANDREW T. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered great, we have been with them for 8 years and don't plan to change #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Open source apps so we can fill all our needs #### Cons sometimes because most things are done third part they can be a little clucky --- ### horrible business practices - Overall rating: 3/5 - Reviewer: Christopher V. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. negative i wouldn't recommend this service to any business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros easy to set up and easy to use also the customer likes it #### Cons they trap you into a crazy long contract --- ### Get clever with Clover - Overall rating: 5/5 - Reviewer: John G. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive experience. integration services are awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seems like Clover is built for any type of business taking payments #### Cons Pricing can be a little more competitive ## More reviews [Next reviews](https://www.softwareadvice.com/retail/clover-profile/reviews/?page=2) --- Clover Reviews, Pros and Cons - 2026 Software Advice