--- title: "Clover Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Clover. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Clover is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/clover-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Clover](https://www.softwareadvice.com/retail/clover-profile/) / Clover Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/clover-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/clover-profile/alternatives/) # Clover User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 580 ### Secondary ratings - Ease of use: 4.0/5 - Customer support: 3.2/5 - Value for money: 3.4/5 - Functionality: 3.8/5 ### Rating distribution - 5 stars: 278 reviews (48%) - 4 stars: 121 reviews (21%) - 3 stars: 54 reviews (9%) - 2 stars: 26 reviews (4%) - 1 star: 101 reviews (17%) ### Most mentioned pros - I like how Clover makes it easier to integrate with other 3rd party providers lets say with Uber, Doordash etc. - This flexibility allows businesses to manage sales, inventory, and customer relationships efficiently, all from a single integrated system. - After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. ### Most mentioned cons - Cannot get customer service to help cancelling my Clover service fee even iI stopped using it 3 years ago and they put me on hold I was still charged monthly fee me Chat helper gives another phone number when you want to cancel, They cannot cancel (they still charge you )and cancellation attempts leads you to call center that wants to update your banking info so they can give you 100 $. - Ran with them for about 4 years, and while they were my first POS system, they just weren't a fit for our restaurant, System rarely crashed, and you could rely on it to print almost every time - After countless delays, poor communication, and a lack of understanding from the support team, the problem is still not resolved. ## Clover customer reviews Showing reviews 1-25 of 580 (page 1). ### Great System Setup But Too Themed Around Restaurants - Overall rating: 5/5 - Reviewer: Jesse Z. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Clover provides numerous options for payment options such as with Apple Pay, credit card with chip or swipe, or even cash. Their system is easy to setup with business information and what services or items you are selling and providing. Additionally, their mobile terminals are easy for waiters and waitresses to carry around. #### Cons The customer service is not very helpful when you need them. Additionally, their systems are themed around the restaurant industry with little focus on any other business. --- ### Lucky As A 4 Leaf Clover - Overall rating: 5/5 - Reviewer: Amanda G. - Verified reviewer: Yes - Industry: Veterinary - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After dealing with terminals that would shut down or restart randomly or glitch and end up charging a client multiple times, Clover has been a huge, HUGE change for the better. Customer service has always been quick to help and they are always positive and pleasant to speak with. Clients comment all the time how quick and hassle less check out is and our older clients love how visible the screens are. I will always highly recommend using Clover. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are so many things that I love about Clover, from the ease of use, the simple and quick payment processing with card payments, the instant and ready to help customer support and just over all financial management. #### Cons So far, there has been nothing about Clover that I do not like. I have used several other credit card terminals and online platforms that are subpar compared to Clover. #### Reasons for switching to Clover Lower card processing fees for clients and ourselves and just a more ease of use. --- ### Need to get with the now. - Overall rating: 3/5 - Reviewer: Sean D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used to be 4/5, now it's dropped. Still overall an OK system, but there a better ones. Wouldn't recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I think it's taken a hit. It's not keeping up with new things we need. It needs to have all the new abilities. #### Cons I need to ability to charge a CC surcharge, and it doesn't have it, and it doesn't appear likely they are going to add it son --- ### BUYER BEWARE - Overall rating: 1/5 - Reviewer: David H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered The customer service is horrible for speed, we have an issue that has been in their hands for many many months, and advanced support is not able to solve it. Their Customer Support seems very knowledgeable about how to actually fix their own products. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Ease of use for administration and the team. Ability to have reports auto emailed to the appropriate people. #### Cons Buyer Beware! We had an issue where our team could not redeem the reward for new customers on one of our replaced clover flex devices. No big deal, we called clover support, they took down a bunch of information, and we waited for a reply. It went months and haven't heard a thing. When I called to check on the case number, they told me that it was closed. Pretty strange since no one called me and we were still having the issue. They reopened the case and we continued to wait, patiently. It got to be the 6 month mark and their solution was to reset the device. This didnt work so we asked for a replacement under warranty. We were advised that we were 2 weeks out of our warranty expiration! Seriously?! We gave the courtesy of giving their team 6 MONTHS to fix the problem and they won't honor the warranty? Fast forward a month and the more I thought about it the more angry it would make me. We are a multi-location business with many many clover devices, all of them work perfectly with the rewards program. I enter another support ticket, hoping someone will be able to help. I receive an email stating there is no item attached to that reward. Impossible since the other 20-some devices work just fine. I follow their steps and now we have 1 device that works and the rest do not! I called support to bring this to their attention and they tell me they will get back to me in 3 business days. They do not care about the merchants. We WILL be switching to Square. #### Reasons for choosing Clover Ease of setup and onboarding for employees. --- ### Clover stole my money - Overall rating: 1/5 - Reviewer: Kevin P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with this company is not good. They have been unhelpful very spiteful and no communication at all. Most of them can’t even speak English. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Still as not been out come Only thing I liked about the machine it was quick I don’t know what else to say about this company very unhappy with them #### Cons I have still not seen a deposit yet and they have lost my money. This is not acceptable very unhappy with this company. #### Reasons for switching to Clover Better rates I thought turns out I’m not getting a better rate because I’m losing my money --- ### Embarrassing customer service - Overall rating: 1/5 - Reviewer: Tiffany L. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered As long as everything is going well, things are going well. The second anything goes wrong you can’t rely on customer service. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros For the most part, the system works well for us. Clover was not able to do everything it promised us it would, but we have adjusted our practices to continue. #### Cons A duplicate charge caused by clover system during a service outage cannot be refunded—by me or by their support team. After spending a long time in chat, being told repeatedly the issue was resolved (it wasn’t), I was ultimately told nothing could be done. Meanwhile, my customer is double charged. This is unacceptable for a payment processor in 2026. Please provide a real solution other than mailing a check that’s embarrassing #### Reasons for switching to Clover We switched because it was promised us that we would be able to use multiple locations and we bought lots of equipment to do so but then that was not a feature you have or were able to produce. --- ### Seamless payment processing - Overall rating: 5/5 - Reviewer: Kathie P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have had a Very good experience so far with Clover payment processing systems. We have been pleased with every aspect. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the seamless Payment processing. We have had no trouble at all with the processing quickness, or accuracy. #### Cons There is nothing that I don’t like about Clover processing payment system. The fees are less than what we were paying with square! #### Reasons for switching to Clover We switched to Simple consign and they were not compatible with Square --- ### Cost effective POS that is versatile. - Overall rating: 4/5 - Reviewer: Joe B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very cost effective and easy to use. The tablet is quick and snappy.’ Online ordering took no time to setup. #### Cons A lot of add ons in the system. Most things will need to be added after purchasing the equipment. This could add up. #### Reasons for choosing Clover Price of toast was a lot more compared to clover. --- ### Simple and quick for everyday payments - Overall rating: 4/5 - Reviewer: Rashad G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I have used Clover as a customer at restaurants, cafés, ice cream shops, and other businesses. Paying by card or contactless payment has generally been quick and straightforward. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Clover makes paying at restaurants and smaller shops quick and convenient. The touchscreen is easy to follow, contactless payments work well, and the entire checkout process usually takes very little time. #### Cons The checkout experience can vary between businesses depending on how the payment screen is configured. In some places, there can also be several prompts to go through before completing the payment. --- ### Powerfully simple POS, but mind the subscription stack" - Overall rating: 4/5 - Reviewer: Kira H. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Clover has been solid,ⁿ It acts as an reliable, all-in-one central hub for taking payments and keeping daily sales organized. The fast checkout speeds and sleek hardware immediately elevate the professional feel of the business. ​While managing the additional monthly costs for add-on apps can take some getting used to, the convenience and ease of staff training, and operational reliability make it a very worthwhile investment for smooth daily workflows. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ability to customize the system using the Clover App Market allows you to add specific functionality (like specialized loyalty programs or advanced inventory tracking) as your business grows. #### Cons While the App Market is versatile, many essential add-ons require monthly paid subscriptions that can quickly bump up your overall recurring costs --- ### Clover Review - Overall rating: 3/5 - Reviewer: Abbie C. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was ok. We wish that the Clover team had been more available to help when needed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The set-up and equipment was free and easy. #### Cons It was hard to work with putting the tax and credit card fees to work as we wanted and no one knew how to fix it. #### Reasons for switching to Clover Square raised their prices and Clover was cheaper at the time. --- ### Clover Review - Overall rating: 5/5 - Reviewer: Christopher M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We switch ed from Quickbooks POS to Clover years ago. Clover has been great! It was easy to load all inventory from a spread sheet. A few items needed correction after transfer but for the most part the transition was incredibly easy. It also has saved us a ton of money with the credit card processing fee feature. I like it and do refer it to friends and others in business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I currently use Clover for my retail wholesale business. I have multiple locations. The system works great for us! #### Cons Backend work generally requires a call to customer service. But for the most part it is easy to use. #### Reasons for switching to Clover We switched for the credit card processing fee tool. But everything else is much better also. It's a night and day difference. --- ### Clover has been a breeze! - Overall rating: 5/5 - Reviewer: Autumn H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When setting up our clover account, we had minimal issues. The customer service team is always responsive and quick to answer any questions we may have. Our rates are phenomenal - the lowest rate % we have been able to find! Everything you need is right on your clover device - inventory, prices, adding disounts, receipts.... SUPER SIMPLE! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy using Clover because its EASY! The card processing steps are so simple and the machine is smooth to navigate! #### Cons I have zero negative comments about Clover. #### Reasons for choosing Clover We chose Clover because of lower processing fees. #### Reasons for switching to Clover We made the switch for ease of access and lower processing fees. --- ### Helpful software for retail clothing store - Overall rating: 4/5 - Reviewer: Criselen V. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Don’t see myself changing the system or hardware anytime soon. Satisfied with both and it gives the store a modern look compared to old registers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It allows me to keep track of inventory and sales on a daily basis even when im away from the store. It also compares sales from a week before and months before. #### Cons When making a sale it will apply it to the person that is logged in but sometimes the sale is split and there is no way to put two employees. --- ### Clover is a ripoff - Overall rating: 1/5 - Reviewer: Elias T. - Verified reviewer: Yes - Industry: Tobacco - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered I liked it, however, if time comes back I will never use clover again. Premium money for a basic pos #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros Register was okay, modifiers and categories are a little messy. Good for restaurants because they don’t have to deal with barcodes. Inventory system is weak #### Cons Limited functionalities, many pos systems are way ahead of the game. i have had over 20 units throughout my business venture and I got to say, they are a ripoff. You buy system, if you move to another merchant you have to buy a new system. Money spent wasnt worth it. --- ### Modern POS system that meets your needs - Overall rating: 5/5 - Reviewer: Swagat G. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how Clover makes it easier to integrate with other 3rd party providers lets say with Uber, Doordash etc. Another thing I loved about Clover is how they has a very friendly, easy to use dashboard and a mobile app. #### Cons The synchronization issues between the Clover and the third party plugins was something we constantly faced issue with. Other than that, I love this product. --- ### Terrible customer service, definitely not recommended!!! - Overall rating: 1/5 - Reviewer: Mariana C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons I wanna leave a review about you worker NAI or NAY, he was very root on the phone, I asked hen few times for confirmation email, he sad to me he can’t do that and I asked to transfer me to the Menager, also he did ignore me and put me on hold for long time and didn’t come back, terrible customer service and support!!! --- ### Best POS for Small/Medium Business - Overall rating: 4/5 - Reviewer: Soumya N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Clover has the best features and easy of use for the money we pay. It is at great value for the small businesses to handle sales #### Cons Their customer support could be sometimes terrible. Sometimes the payments are on hold, and we cannot do anything about it. --- ### Clover Review - Overall rating: 5/5 - Reviewer: Jackie I. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely crucial for quick event bookings! Made it so easy to take payment via the phone or online in such a short amount of time! Also insanely easy to use! #### Cons The login only remembers your log in for 2 weeks then you need a code and only gives you one user with a code --- ### Clover Review - Overall rating: 5/5 - Reviewer: Julian A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use clover for everyday transactions and it is super easy to use. Their website is even easier to navigate and manage. #### Cons This question does not apply to me with Clover. --- ### Great point of sale system for a small business. - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use it as our point of sale software and hardware for a small cafe. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and intuitive interface allows me to interact with customers and process payments. #### Cons We have had some connectivity issues with one of the terminals in the past but it was resolved. --- ### Point of Sale Platform - CLOVER - Overall rating: 5/5 - Reviewer: Taylor K. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Clover has been positive. I enjoy it from a costumer point of view very much. I haven't had much experience on the other end though. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clover is an easy to use platform for both the costumer and company. #### Cons Clover requires a fee, it is not free to use. --- ### horrible business practices - Overall rating: 3/5 - Reviewer: Christopher V. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. negative i wouldn't recommend this service to any business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros easy to set up and easy to use also the customer likes it #### Cons they trap you into a crazy long contract --- ### Get clever with Clover - Overall rating: 5/5 - Reviewer: John G. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive experience. integration services are awesome. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Seems like Clover is built for any type of business taking payments #### Cons Pricing can be a little more competitive --- ### Easy to use and looks appealing - Overall rating: 4/5 - Reviewer: Kathy H. - Verified reviewer: Yes - Industry: Veterinary - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Good, have used them at our veterinary practice for the past 4 years. Customer service and sales are easy to work with when we need to replace/upgrade #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They handhelds are easy to transport and are visually appealing, especially with the new upgrades. Easy to use and print end of night reports, easy for techs to bring into rooms to check clients out #### Cons It is to easy to accidentally refund a clients card if you hit the wrong button, wish that it would connect to our PIM system (AviMark). No stylus or pen provided for clients to sign their name ## More reviews [Next reviews](https://www.softwareadvice.com/retail/clover-profile/reviews/?page=2) --- Clover Reviews, Pros and Cons - 2026 Software Advice