# icon

> Reviews of DoorDash for Merchants. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DoorDash for Merchants is a good fit for you!

Source: https://www.softwareadvice.com/retail/doordash-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/)

/

[DoorDash for Merchants](https://www.softwareadvice.com/retail/doordash-profile/)

/

DoorDash for Merchants Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/retail/doordash-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/retail/doordash-profile/alternatives/)

# DoorDash for Merchants Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(100)

4

(52)

3

(10)

2

(7)

1

(19)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

3.7

Value for money

3.8

Functionality

4.2

* * *

### Pros

"Their tracking system is awesome you know exactly when you're meal will arrive and it gets to you hot & you have a choice and option to leave a great tip for the driver."

"While the fees were high, Doordash is the most popular food delivery app in our area and did bring us a lot of business. "

"I love the way that Door Dash keeps you comfortable and confident knowing exactly where your order is and when it will be arriving to you fresh, hot and on time."

### Cons

"Usually any issues I've had were because the restaurant did not send my order correctly or did not see the order because only just started using the online ordering feature and were not used to using the system."

"Because we are integrated with DoorDash trough our POS, our DoorDash menu is managed and controlled by our POS, but sometimes that fails, because we see orders containing sides which were removed already long time ago. And they are not showing in our POS menu which is the one synchronized with DoorDash one."

"They delivered to the front door of the building and not at the door of the apartment knowing the number and obviously the goods were stolen so i call Wal-Mart and they said that the order was picked up by doordash so she called doordash and after 50 minutes waiting they couldn't find the driver so had to have an investigation today is been a week since and no reply or money refunded"

Fast-track your software evaluation

Speak with a Food Delivery software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

188 results

Sort by

DoorDash for Merchants Reviews, Pros and Cons - 2026 Software Advice