It is user friendly and I can Log in using any of my browser

for now I have not seen any issue; will give as I get

Super eZee, Extremely efficient, Excellent reports

No KDS Module. Otherwise is one of the best.

Best Service of Support Team and it is very helpful.

Nothing as of now and do look forward to new updates in making the software more easy.

Will never use again

Offered a potential solution to all our needs at a fair price

Could not implement. It is not intuitive to me and support started as very good but became useless.

I feel friendly to used this software and if i stuck somewhere the support line help us immediately.

Our company is using Ezee Optimus from more than 365 days and it is very easy to learn and used for daily operations

It is very easy to learn and for gripping for new staff also.

Just Superb.

The account manager assigned to me was very co-operative and well-knowledged. Nice UI and having almost all the options that one point of sale software should have.

Everything is good except invoice/KOT printing issues.

eZee Optimus is fantastic! It's intuitive, making order management a breeze. The reporting tools are robust, helping us track sales effortlessly. Inventory management is smooth, reducing waste. Customer support is superb. Highly recommend for streamlined restaurant operations!

We moved away from this company within one month of use. And I am glad I did. Even at the cost of some payments we had made for integrations, refund for which is still pending since we never even started the integrations.

There is nothing good about the software because the management is a lazy bunch. They are still living in 2000s and don't think customer concerns are real. They are a clear case if over promising and under delivering.

It has major issues. Tax calculation was wrong at the time I used it. Printer wasnt supported. The service is poor. And while the product seems attractive at first it's only when you start using it you realise the issues.

easy to use , mobile app , most important support is good . Special Thanks for [sensitive content hidden] . She help us to resolve all the support related things

KDS should be there so it will bee very helpful for our guest.

So far the experience has been outstanding.

The software is extremely easy to use, and backed by excellent support staff

Nothing comes to mind as far as cons are concerned.

It is worth the money we spend on it! Easy and 24/7 Help support available. easy to use, training and support on fingertips. They develop lot of reports based on the user preference, For me they did Maldives Tax report, Occupancy report and is developing green tax automation! Liabilities (Such as Taxes) are easy to track in different reports. Statistics to show th e company overview.

The Software is easy to use: 1. Can Access to almost all windows within the same Window. 2. Great Help Team, Online Technicians as so fast with great Knowledge, Especially the Technicians appointed in the Maldives, the customer representative is so good enthusiastic and helpful. 3. Easy to use and no need for too much training. 4. Self-trained capable software 5. The price you pay is extremely economical compare to other software. YOU PAY ONLY IF YOU DO BUSINESS option is the best. I choose i!! 6. Mapping of Payments and Specialized reports based on your demands is the best in this software.

Need some more accounting features, for reporting and direct and indirect expenses. To reserve it is easy, but consumes little more time for full filling of information due to separate windows.

I am very happy to use this software as its very easy to use as well as reports are available anywhere.

It is very easy to manage. Simple design but most useful tools. Moreover can avoid separate channel manager to update the inventory in OTA's . Can be accessed from anywhere and mobile app helps to get the revenue, review and guest movement information anytime. 24x7 customer support. Reports can be taken as per the organization demand. Easy check in and check out as well as guest can check access their profile and update themselves.

They could have been added the store also with the software. If its been there it will be easy to manage the entire hotel operations.

Overall, very happy with the software. The ability to run a standalone restaurant or a hotel outlet is made easy with this system.

The ability to add multiple devices for ease of use and for management to monitor via the App

Reports are difficult to navigate and generate exact data apart from the preloaded reports.

I am quite satisfied

The ease of use, the customization and the access makes it a pleasure to use! The team has always been very helpful and special mention to [SENSITIVE CONTENT HIDDEN]l!! Looking forward to a continued collaboration, very very happy customer

We are still very recent in the implementation so for now we are still learning to use all the features.

Ease of use. Person with basic computer knowledge can operate this very efficiently. I can access it from anywhere to check how my resturant is doing Don't have to call managers for details. Just login and everything is in front of you.

It's dependency on web browser. Would love to have a app for it. Sometimes the software create issue in running of optimus.

A smooth day end

It is also easy to use and easy to train our staff to the software and we can customize the product as we wants to

When ever we add or change something, we have to logout and again we have to login, it's really difficult

I am using from more than 18 months and i am user friendly

It is very easy to used and operate and easy to learn

Very easy to learn not necessary to remember

time saving

Great customer service and good product with plenty of features in opti,us. Its very fast and help us to manage our records as a backup."best software ever. It very easy to use and help us to manage all things in better way. we are so happy to use this software

As we're new to operate this software it is a bit tasky to understand every point about it but i can say it is an useful software that everyone can use.

Features are very good and easy to operate and also have simple ways to enter the data.

Sometimes the page will get stuck at a point of time and asks to reload it,also it asks to login every time when we switch to front & back when we try to add the item in the menu configaration which consumes some time. apart from that everything is good.

Capturing accurate sales figures from oulets and monitoring them from anywhere.

Ease of Operation from the user perspective level is quite simple & good. Their support is excellent and instantaneous. Being Cloud application, it helps us to log in from anywhere to monitor reports

It doesn't provide for Tally Integration which is one of the key requirements. Also a single consolidated sales report for multiple outlets would help. A mobile app would further provide ease of use of Application

I love the fact that I​ can manage my rooms and get demographics and reports needed to guide me.

It doesn't generate as many bookings as I thought it would, in my years of using the software I have had not more than 5 bookings generated from using the system.

Excellent

Never a downtime and fantastic backend support

Could have been a little more faster and certain features could have been less complicated

Reduced time consumption.Billing system improved .Record for transaction is safe and saved.

Easy to use .User friendly interface.Billing system that reduces time consumption .Features like dine in ,walk away ,room service makes software very worthy.

Very slow processing .Takes so much time to initiate.Billing of same room for different days having same guest need to be in collective form which is not present.

optimus save our time and management which is main asset of team. love to have that.

table no shows in proper manner you people really made sub category which is really assist user. its damn user friendly we will suggest ever99/100.user friendly and very well educated tech support. always shows happy to help customer whether any time option for online chat which is really make more user friendly.

Ease of use with cloud functionality and reports with varied data points

No inventory management. No inventory reporting No functionalities like closing and opening of the inventory