Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Ease of use. Great customer service. Keeps us organized."
"Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!"
"Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things. "
Cons
"There have been some small bugs when working with large number of items, but the support has always been very helpful. "
"menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database"
"Not many graphics, but that's okay. Bare bones works for this type of software."
EZRentOut Reviews
Filter by:
December 2018

Alex from Joey the Cat Skeeball
Company Size: 51-200 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
December 2018
Excellent Platform for Managing Any Rental Fleet!
With EZRentOut, I am able to get rid of all the shared calendars and google doc spreadsheets and use one tool to manage all my assets. I can also use it for booking, and scheduling the event and day-of details. Very helpful!
Pros
Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.
Cons
There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Response from EZRentOut
Replied December 2018
Hi Alex, we appreciate you taking out the time to review EZRentOut. We're delighted to know that our software helped you in getting rid of spreadsheets and is enabling you to manage all your assets on a single platform. I have forwarded your feedback regarding our customization abilities to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
February 2020
caitlin from The Wear and Now Inc
Company Size: 2-10 employees
Industry: Entertainment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2020
EZRentout lives up to it's name
Again, the software does my 'thinking' for me, as my biggest demands are ' do i have..." certain items. i can quickly search my database, and see what i have, where i purchased it, how much it rents for, and if it is on the premises. Time is what i've saved...and time is Money. no doubt about it. Once i'm more comfortable with the access for clients, they will be able to search themselves..and that will in turn save me more time. I am happy with EZRentout, and feel the purchase price is well worth the software.
Pros
This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired...
Cons
We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent.
Reasons for Choosing EZRentOut
EZRENTOUT did what i needed done, at a price point i was comfortable with. why build the same thing again? (and pay someone else $10K plus...and, in one case, they would have owned the software...!!) I love the ease of use with EZ rentout. i am an 'old dog' and it helps me learn new tricks. thank you

Response from EZRentOut
Replied February 2020
Hi Caitlin, Thank you for taking out time to write us a review for us. We're glad to hear that you've been using EZRentOut for years and that we helped you track your inventory for your wardrobe house. We appreciate your honest feedback and wish you continuous luck in learning new things. If you ever encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you.
March 2021
Alexandre from Pixmob
Company Size: 51-200 employees
Industry: Entertainment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
A software that makes my days easier
I came in a company that was struggling with inventory. We rent items and sold others. Thankfully EZ rent out makes the rented items easy to trace, find or locate. Of course you need to implement a work flow at your work place to make sure your team is using it correctly, but as a product EZ Rent Out feels like a great tool to me.
Pros
I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.
Cons
I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else

Response from EZOfficeInventory
Replied March 2021
Hi Alexandre, We are glad that EZRentOut has been a positive addition to our business. The order state is always visible right under the order number. We appreciate your feedback on making the order states more visible, if you have any recommendations on how this can be done than do let us know at support@ezrentout.com. We look forward to hearing more from you. We hope to serve you even better in the future.
January 2019
Gwen from Forbes AAC
Company Size: 11-50 employees
Industry: Medical Devices
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Functionality
3.0
January 2019
Glitchy
It helps us to easily track our assets.
Pros
Ease of tracking our assets. This is literally all I like about this software.
Cons
I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.
March 2021
Sebastian from Life in Paradise Golf Cart Rentals
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Golf Cart Rentals with EZ Rent
Really enjoy EZRentOut, easy to use, user friendly, payment is easy to process
Pros
Charging, entering guest information, pricing
Cons
Asset organization & returns organization
Reasons for Choosing EZRentOut
Price and ease of processing payments.
Reasons for Switching to EZRentOut
More expensive to list on their site.
October 2020
John from Southern Equipter Rentals
Company Size: 1 employee
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2020
Equipment rental software
Neutral to good so far
Pros
It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal
Cons
The onboarding process could be streamlined so much easier
Reasons for Choosing EZRentOut
Job numbers is just an example of inequality non-specific CRM but if you're in the rental business this app saves you a lot of data entry by having features geared just towards rental

Response from EZRentOut
Replied December 2020
Thank you for your kind words. EZRentOut is constantly evolving and adding more features to its arsenal so that our valued clients can enable their businesses to do more than ever before. We are truly sorry that you did not have a smooth onboarding experience. You can always reach out to your designated Solutions Consultant in case you need assistance with anything. Our Solutions Consultants are equipped to answer every concern that you might have regarding the product. We value all the feedback from our users so that we can make our product better to serve you better.
May 2020
Anthony from Air Sea Land Productions, Inc.
Company Size: 2-10 employees
Industry: Media Production
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Perfect fit for our rental department.
So far....excellent. It does what we need and then some.
Pros
We were looking for a rental inventory software that better fit our company needs while understanding our budget. EZRentOut fell within the right price point while offering more than enough features for use. A program that was designed with common sense and awesome customer service.
Cons
There are so many features, that it takes a bit of time to familiarize oneself with. Not really a Con.
Reasons for Switching to EZRentOut
Rent Control became a bit primitive for our needs.
September 2020
Ryan from Lakeland Engineering
Company Size: 11-50 employees
Industry: Electrical/Electronic Manufacturing
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
September 2020
EZ Rentout Review
Overall this program has helped pick our rental business off the ground and functions as we wish it would.
Pros
This software makes is easy to implement our new rental program and is quite user friendly.
Cons
There are some learning curves with the software and some placement/editing options that seem to be counter-intuitive.
Reasons for Choosing EZRentOut
We like the look and how it could be used better.
November 2020
AJ from Self Employed
Company Size: 2-10 employees
Industry: Business Supplies and Equipment
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
4.0
November 2020
Fits Our Business Like A Glove
Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.
Pros
This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.
Cons
The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!

Response from EZRentOut
Replied January 2021
Thank you for review. We are constantly trying to improve our product to suit our customers' needs. We have therefore noted down your views regarding the use of PayPal instalments in the standard plan and will discuss it with our development team to see if it is a viable option. Please continue sharing your feedback with us, as we are always striving to alter EZRentOut to serve you better.
December 2020
Travis from The Toy Barn
Company Size: 2-10 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2020
EZRentOut is awesome for rentals!
Very good, and even when there is issues, customer service is awesome.
Pros
The software keeps us organized and on schedule
Cons
The mobile version is terrible and the new design was glitchy for a while...most issues worked out already.

Response from EZRentOut
Replied January 2021
Hi Travis, Thank you for your valuable feedback. We are glad that our software has enabled you to run your business in a more organized manner. We understand that our new UI had a lot of issues right after launch but we are constantly striving to make it better for our users. Majority of the issues with the new UI have been fixed but if you still face any issue then we will always be there to support you.
December 2018
David from www.icanstorage.com
Company Size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2018
EZRentout works well for our bins business
As mentioned above, the EZRentout team is actively working on implementing new features to enhance the product that will accommodate our needs. That is just great - I look forward to the roll-out.
Pros
This software is very easy to use and has some powerful features. The bundles are a great feature for our product offering - we rent plastic moving boxes. Standard rental period is 2 weeks that we can easily extend. Each bundle includes multiple sizes of boxes. The custom entry feature allows us to override and adjust the rental so I know there is always an easy way to include special situations (we include longer rental periods for free if the customer rents one of our larger storage containers). Refunds and voiding are easy and well documented. Tax is simple enough - although we must pay attention since we delivery to different tax jurisdictions (we have to manually select the correct tax rate). The dashboard is a nice overview of all of our activity. The email reminders are a time saver - reminding the client that the rental is ending and asking if they want to extend. We copy ourselves internally so we see the emails that each client receives - this is helpful in terms of always seeing what the customer is experiencing. We send the customer a "please review us" email automatically when we close out the rental - works well.
Cons
I have spoken at length the development team about adding addition functionality so we can use EZRentout for our main business - portable storage container rentals. The main shortcoming is the lack of a simple clean process to show all transactions on a single report - we work with insurance companies and they need to see a consolidated report of all charges (many months of rent, delivery charges, pick up charges). EZRent out needs to let the user modify an active order to add additional services that were not anticipated in the original order (like move the container to the warehouse). We have conveyed our requirements to the EZRentout team and we were told that they are actively working on a solution to our needs. I look forward to the implementation of these features so we can eliminate our other rental software subscription and use just one vendor.

Response from EZRentOut
Replied January 2019
Hi David, thank you for submitting an in-depth review for EZRentOut. We're glad to hear about your experience with EZRentOut and how it is helping you in renting out your plastic moving boxes more efficiently. Yes, the EZR development team was actively working on the requirements you conveyed and have successfully deployed them. Now you can modify an order from anywhere, anytime from the original order. Furthermore, I have forwarded your feedback regarding our consolidated reports to the product team and they will get back to you soon. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
November 2018

Ariyan from InComm
Company Size: 1,001-5,000 employees
Industry: Financial Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
5.0
Functionality
5.0
November 2018
Powerful Platform for Stress-Free Rentals
I have a clear data feed that provides both broad and deep-dive analytics with full control of each move or action taken by staff, clients and the assets themselves which is exceptionally powerful. Great Work!
Pros
Easy to understand and navigate with a thorough training resource. The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time. Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions. The valuation, repair and service states are excellent!
Cons
The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application. I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform. Other than that I must say Bravo!! You and the EZRentOut Team have done an excellent job and I wish you all the best!

Response from EZRentOut
Replied January 2019
Hi Ariyan, thank you for submitting a detailed review for EZRentOut. We're delighted to know that our product has added value to your setup and is helping you manage your assets, staff, and clients in an efficient manner. I have forwarded your feedback regarding our payment gateways to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
July 2019
June from Construction
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
July 2019
No regrets thus far!
Pros
Not many equipment rental softwares can cater to construction equipment rental industry. But this one nailed it in terms of operation processes and pricing methods. This software certainly helps to improve a company's processes by leaps. Not only the software, the support was the best we've experienced so far. Although we are located much further away from the United States and some requirements may be different, they're always willing to listen and help us. Can't wait to make use of all the features available in this software.
Cons
We know there is no one best solution for everyone because every business is different. The software is very good, and their team is constantly working on better features, which is what we really appreciate. We thought the bundle feature could be more robust in terms of its flexibility to swap items within a bundle. This would definitely be more helpful for us. It would also be good if we can have more control over the customization of the printout templates in terms of the placement of different fields and line items.
April 2017
Marie from AffärsIT
Company Size: 11-50 employees
Industry: Computer Hardware
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2017
Easy to use, great support
We´re not the typical renting company, but EZRentOut has worked great. It's easy to use, with several importing and reporting options that are valuable when you're having a lot of products. They also have a fantastic support that answers quickly, are happy to help and even informs when a new feature that we asked for has been added. I definitely recommend it.
Pros
Easy to use, no need to install anything. New features are added continuously.
Cons
There have been some small bugs when working with large number of items, but the support has always been very helpful.

Response from EZRentOut
Replied September 2017
Hi Marie, we appreciate you taking the time to review EZRentOut. We are always working on improving customer experience of our product. I have forwarded your feedback to our technical team and they will test it in our lab. Rest assured they will get to the bottom of this issue. If you have any further suggestions, please reach out to our support team at support@ezrentout.com
November 2018
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
November 2018
Easily Track your rental inventory
We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.
Pros
I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.
Cons
Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

Response from EZRentOut
Replied November 2018
Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory. I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
November 2018
Alex from Handi-Ramp
Company Size: 11-50 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
EZ Rent Out Software Review
We use the software to help keep our rental ramps out on rent. It also helps us keep track of how many months each ramp has been on rent so when we go to sell a used ramp we can depreciate the value correctly just by using the software.
Pros
How it keeps my rental ramps organized so I know when a customer is due for another invoice.
Cons
I haven't dove in enough to utilize all of of it's features. I don't think there is anything I dislike about the software, just that I haven't fully used all of its services.

Response from EZRentOut
Replied November 2018
Hi Alex, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your ramps and manage your customers more efficiently. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com
March 2019
Jordan from MHM Professional Staging
Company Size: 11-50 employees
Industry: Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Great Quality Software
I am managing the inventory of a 10,000+ sq ft warehouse with hundreds of pieces of furniture, decor, and art constantly moving in and out while maintaining knowledge of the location of each piece.
Pros
Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.
Cons
My only complaint would be the design of the software (aesthetically speaking)

Response from EZRentOut
Replied May 2019
Hi Jordan, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to manage your inventory efficiently. I have forwarded your feedback regarding our design to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
December 2019
Earle from Matrix Video
Company Size: 51-200 employees
Industry: Media Production
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2019
Video Production Rentals
The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.
Pros
The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.
Cons
Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.
Reasons for Choosing EZRentOut
Being able to have multiple offices log in...and see what each office is doing...and see where equipment is.
Reasons for Switching to EZRentOut
Access is archaic...need I say more.
September 2017
Virginia from Barnesviolins LLC
Company Size: 2-10 employees
Industry: Fine Art
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2017
Fantastic experience! All data at my fingertips!
I can keep track of my rental assets. I know when they were purchased, from whom, and for how much. I know which customer has which instrument. I can keep renters current with payment. It is no big deal to switch out the instrument the customer has.
Pros
All my assets can be cross-referenced in many ways. Some I may not have even discovered yet! I can keep track of Instrument rentals, and call customers when payment is due. I can send depreciation information in a report to my accountant, and EZRENTOUT calculates it for me.

Response from EZRentOut
Replied October 2017
Hi Virginia, thank you for taking the time to review EZRentOut. If you're in need of any assistance or have suggestions for us, please contact our support team. Thanks!
November 2018
rodrigo from universidad de la sabana
Company Size: 1,001-5,000 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Excelent option
We´ve been pleased with the overall experience. we like it
Pros
Inteface, user experience, easy to use, constant improvement
Cons
menu became too big it needs redesign, some view options could be improved. reports can be improved so we can take real advantage of all stored info in the database

Response from EZRentOut
Replied December 2018
Hi Rodrigo, thank you for taking out the time to review EZRentOut. We're glad that your team is liking our software. I have forwarded your feedback regarding our reportings and the design to the product team and they will be looking into it. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com
December 2020
James from Quality Rentals
Company Size: 2-10 employees
Industry: Business Supplies and Equipment
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
December 2020
Rental Software Review
Overall excellent software makes the job and the company easier to operate.
Pros
Its easy to use and to set up, and any issues are taken care of in a timely manner.
Cons
It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

Response from EZRentOut
Replied January 2021
Hi James, Thank you for your honest feedback. We are improving EZRentOut daily so that it can better serve our users. We are a growing company and improving the quality of our work is our primary goal. I ensure you that the quality of our fixes will improve in the coming year and the number of issues that you will potentially face will be reduced to a minimum.
September 2016
Julian 'mo' from Brightside Cinema INC.
Company Size: 2-10 employees
Industry: Media Production
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2016
Best customer service...EVER!?
Through my experience in a small business, I've gone through a couple of other inventory programs. I ended up leaving them, not because of functionality problems, but because the developers never did anything about those problems/suggestions. I was very surprised when every time (really, every single day) I sent them a message about wanting a feature, or inquiring about a functionality issue, the EzRentOut customer support got back to me the SAME DAY, every single time. 99% of the time they would either fix the problem for me entirely, or help me step-by-step to get around whatever I've had an issue with. Very, very impressive. They stand for, and respect their customers. They really get it. Great job guys and gals at EzRentOut; really!
Pros
I love how easy the layout is, and how simple. There is nothing too complicated, and things are very easy to keep track of and maintain. The customer support is amazing. I also love how customers can suggest features, and the ezrent staff takes them into careful consideration based on overall functionality. Very intuitive team behind this software.
Cons
Not having certain features (yet!), but again, the Ez Team never ignores a suggestion, and considers them very carefully. I haven't found too much that I don't like honestly...and when I do, they are minor and I just contact support about it!
April 2017
Preston from Vea Kids
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2017
Amazing. Just lovely.
It's very to easy to use. No complications on my end. Also the design of the software is very unique and complex. I wasn't confused when using this software for the first time.
Pros
Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things.
Cons
Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in.

Response from EZRentOut
Replied September 2017
Hi Preston, thank you for taking the time to review EZRentOut. Securing our customer's data is our number one priority and we take all the necessary steps required to ensure it. We're really glad that you like our product and if you're in need of any assistance or have suggestions for us, please reach out yo our support team at support@ezrentout.com.
May 2020
Jon from Consigli Construction
Company Size: 1,001-5,000 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Excellent Product
It's excellent, and I think is a perfect system for the construction industry.
Pros
The inventory management, accounting, customer portal, and product website are excellent. EZ to use, customize, and the customer service is great.
Cons
Haven't found anything I don't like. Any changes I've requested, the product team quickly makes adjustments.
Reasons for Switching to EZRentOut
The product we used previously was much more expensive, and didn't have a cloud system. It was slow.
January 2019
James from Monster XP
Company Size: 11-50 employees
Industry: Media Production
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Finally, something simple
This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight.
Pros
1. Web based, can access from anywhere, scan from anywhere. 2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it. 3. The cost, it's a really good value for the features you get.
Cons
I would like to be able to load more than 100 items per page.
March 2019
Terri from Maui Mobility Systems
Company Size: 2-10 employees
Industry: Hospital & Health Care
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
March 2019
EZ Rent Out Rocks!
I'd like to take a moment to thank EZRO's Customer Service Department. These people are awesome! Any time I have a question or a problem they are right on it. They go above & beyond what I expect from a Customer Service Department to take care of my needs.
Pros
This software is extremely user friendly.
Cons
I'd like to be able to add items to an order that has already been rented out.

Response from EZRentOut
Replied June 2019
Hi Terri, we appreciate you taking out the time to review EZRentOut. The team here at EZRentOut is thrilled to hear such good feedback, and we're delighted that our product is helping you manage your business efficiently. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
January 2020
Ben from Audio Visual Resources
Company Size: 2-10 employees
Industry: Events Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
January 2020
Lots of features
Pros
What attracted us to this software was the ability to minimize the admin hours for our rentals. With the equipment scheduling, we know exactly what we have available at any given date.
Cons
The web interface is a bit clunky. There is a LOT of customizing to get set up. We're working though it, but the learning curve is more than we were hoping for.

Response from EZRentOut
Replied February 2020
Hi Ben, Thank you for taking out time to write us a review. We're delighted to hear that we could minimize the admin hours for your rentals and were able to assist you with the best of our abilities. If you encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you.
October 2020
Florian from P2S Management Consulting
Company Size: 1 employee
Industry: Management Consulting
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2020
Great software!
Pros
-Customer service is very responsive and helpful -Many many features that can highly be adapted to pretty much any company's requirement -Possibility to automate many processes such as invoicing, rental contracts etc.
Cons
-Design could be improved/more customisable -Language integration for non-English businesses

Response from EZRentOut
Replied December 2020
We are glad that you have found EZRentOut so useful. We believe in keeping our product customizable to cater to your diverse needs. EZRentOut is always changing to include better features so that you can enhance your business to do more. Without having to worry about doing anything manually, you can focus more on making your business grow and stay healthy.
November 2019
John from Tiny Monster Productions
Company Size: 2-10 employees
Industry: Media Production
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2019
Short term review
-very customizable with additional metadata per item -lots of setup which can be overwhelming for a new user -a bit of a learning curve
Pros
-excel import data -quickbooks integration -whats in use calendar
Cons
-no custom mapping when importing to QBs -items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.
Reasons for Choosing EZRentOut
It had a flashy interface but from my quick trial with it it lacked a ton of stuff that EZ rent out had. I don't remember what those items were but it was very apparent ezrentout was a far more feature filled product.
Reasons for Switching to EZRentOut
QBs isn't a true system to check gear in and out. We needed a program that had a calendar where items out on rental would marked as out so we could accurately see what inventory we had on hand.
October 2019
Florence from AmeriTex Rentals LLC
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2019
AmeriTex Rentals
So far so good, very convenient and user family.
Pros
I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.
Cons
I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.
Reasons for Choosing EZRentOut
Pricing and format style seemed superior compared to the others.

Response from EZRentOut
Replied December 2019
Hello Florence, We are delighted to hear about your positive experience in using EZRentOut and how you found it easy to use and convenient. We appreciate your valuable feedback, and we are pleased our customer support department was able to address your queries timely. If you still face any other concerns in the future, feel free to email us at support@ezrentout.com, and we would love to rectify them.
July 2017
Fabian from Universidad San Francisco
Company Size: 51-200 employees
Industry: Higher Education
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
July 2017
It's an interesting app for renting and managing equipments
We could organize our audiovisual equipment room and now we can give a better service to our students
Pros
There are multiple possibilities organizing items and bundles. The Add-Ons are very nice. You can follow constantly how items are being used and rented
Cons
Few options in order to design the webstore. In the webstore there is not possibility of checking availability items individually. It would be nice if clients could know when items are available in a calendar

Response from EZRentOut
Replied September 2017
Hi Fabian, thank you for taking the time to review EZRentOut. We are always working on improving the user experience of our product and customer feedback helps us with that. Our product team is working on webstore enhancements. Purpose of these enhancements is to provide users with more options/themes when designing their custom webstores. Also, we have a 'View by availability' filter on our webstore. You can apply it by default too, if you want. As for the option to view available items on calendar, it can be viewed by software users but clients can not see that calendar. I have submitted a request for this feature on your behalf. Our support team will update you with progress regarding these features. If you have any further questions, please reach out at support@ezrentout.com.
March 2019
matt from Construction
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
March 2019
EZRentOut Review
Picked it up in a single day. Very intuitive and easy to use. Hasn't failed me yet.
Pros
Navigating the menus and finding assets is a breeze.
Cons
Wish that there was a some sort of mobile app for when i'm not at my desk.

Response from EZRentOut
Replied May 2019
Hi Matt, thank you for taking out the time to review EZRentOut. We're glad that our software is making it easy for you to find and manage assets. We do have EZRentOut mobile app on App store/Play store. So that's another problem solved for you :) If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
April 2019
Harold from Brookings Harbor RV Inc.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
April 2019
New Rental Business
Pretty Good so far.
Pros
First it's Cloud based. We started out using another rental software that was way to complexed for our newly formed rental business. Soon found out we were only using about 10% of its features. We paid $950 for onboarding ($O with EZRentOut) The monthly fee is about 1/2 of the other. But most of all we can access the system from multiple devices, no so with the other company.
Cons
No way to set up weekend rates. No way to just print orders directly to the printer without first creating a PDF File then printing it.

Response from EZRentOut
Replied April 2019
Hi Harold, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our software is helping you to grow your business. Customers are our priority and we believe in assisting them throughout so that they are comfortable in our system's environment. The product team is looking into 'weekend rates' feature and will update you regarding it as soon as possible. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com
December 2017
Martha from Alaska Element
Company Size: 2-10 employees
Industry: Sporting Goods
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2017
Easy solution with a variety of standard and well as customizable options
This software has allowed me to move from spreadsheets and calendars to one tool capturing available inventory for booking as well as scheduling pickup and deliveries. Excellent tool.
Pros
Intuitive stand-up process able to be managed by any staff member regardless of technical ability level. The software allows the user to capture inventory including depreciation, schedule maintenance, book rentals, and reserve items. An added bonus, it allows me to combine rental items and saleable assets on one transaction.
Cons
Inability to adjust orders after selecting rent out. To change an item after selecting rent out you have to void the transaction and start over. Wish there was a way to substitute items on the fly.

Response from EZRentOut
Replied January 2018
Hi Martha, thank you for taking the time to review EZRentOut. I have forwarded your feedback regarding order adjustment to the product team and they are looking into it. Thanks!
February 2018

Jonathan from The Biltmore Company
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
EZRent out has everything we are looking for in a cloud based rental software.
Coming from a remote desktop based system the accessibility of EZRent out is a life saver. I dont always have time to sit down in the office and catch up so being able to make revisions on the fly is a huge time saver. Again, the storefront is a great tool so that our customers can get more of a visual on what we offer.
Pros
Easy to learn/teach, very user friendly. The online storefront option is great, we love the fact it can be used so that customers can order online but also serves as a perfect online catalog! The whole system is priced very reasonably for all the features that are offered compared to some of the others in the industry.
Cons
More customization for the quotes/invoices templates. Would like to see different storefront layouts available.

Response from EZRentOut
Replied March 2018
Hi Jonathan, we appreciate you taking the time to review EZRentOut. We are working on adding more themes to our storefront. We'll update you when they are live. As for quote/invoice templates, I am sharing your feedback with product team. If you have any further suggestions, please reach out to our support team. Thanks!
January 2019
Jessica from Emerald City Statewide
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
January 2019
Very easy to use, may need to adapt
Pros
I like how simple it is to use, if we hire someone new at work they can learn how to use EZRentout super easily. It's useful for what we need it for and gets the job done. There's no limit on uploading documents and images, and it's nice to be able to customize the emails that go out automatically.
Cons
It doesn't have a lot of the features we need for our company. We need to have multiple email addresses for a customer and sometimes it's hard to navigate between different orders when you're on the phone with a customer. You can't search by addresses and that makes it difficult too.
December 2018
Sunil from ALBARIQ EQUIPMENT LL
Company Size: 51-200 employees
Industry: Machinery
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
BEST SOFTWARE FOR EASY RENTAL BUSINESS
We have small scale rental business so its really easy to handle machines which goes out for rental & its tracking for ending of rental rental with the EZRent out software. Overall its a Fantastic Experience.
Pros
We really like its dashboard alert system which indicate overdue order from time to time.
Cons
None, there isnt any cons about this software.

Response from EZRentOut
Replied December 2018
Hi Sunil, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to rent out your machines and helping you grow your small scale rental business. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com
March 2019
Paul from Information Technology
Company Size: 51-200 employees
Industry: Facilities Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2019
Review
Replacing a client server system with a cloud based system. EZR has been an effective solution
Pros
Handles about 85% of what we were looking for in a new system
Cons
Still a few work arounds. A few more fields specific to our business that tie order processing to the customer will help

Response from EZRentOut
Replied May 2019
Hi Paul, thank you for taking out the time and reviewing EZRentOut. We're glad that our cloud software is helping you to keep everything organized. I have forwarded your feedback to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at support@ezrentout.com.
November 2020
Serge from Ookiinet
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Online Rental Platform
We set-up EZRentOut for our customer that is renting equipment.
Pros
Free trial, easy setup, very responsive customer service
Cons
The platform is performing well. I did not have any issue with their platform so far.
Reasons for Choosing EZRentOut
Price, features, and integration

Response from EZRentOut
Replied December 2020
Hi Serge, we want to ensure that our clients get the best value for their money, that's why EZRentOut can be setup very easily very quickly. Almost everything can be imported through excel files so you can start maximizing the utility of EZRentOut as soon as possible. We welcome the feedback from our users so that we can focus on making the right improvements and add the right features.
October 2019
Carl from Presco Products Ltd
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Its true to label
Advanced bookings and everything in one place rather then on multiple spreadsheets and white boards
Pros
EZRentOut lives up to it's name. It is easy to use and all the functions and selections make sense to the tech savvy and the not so tech savvy user. The mobile app is great. Speed is better then normal for online software. Set-up is straight forward and flexible. There are plenty of options for customization. Integration with Xero accounting system is a big positive for us.
Cons
The charge out rate structure is different to what were we using, ie weeks/days rather than weeks/part weeks, but we just altered our system to match, not a major.
Reasons for Choosing EZRentOut
It ticked all our boxes

Response from EZRentOut
Replied December 2019
Dear Carl, We are glad you took out time to provide us with your feedback and are delighted to hear you felt EZRentOut lives up to its name. If you face any concerns in the future, feel free to email us at support@ezrentout.com, and our customer success department would love to assist you.
November 2020
Morgan from Biltmore
Company Size: 501-1,000 employees
Industry: Events Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
How I feel
I am very pleased
Pros
This software is easy to understand and easy to use. We rely on it daily.
Cons
No complaints. Took only a day to get used to how it runs.

Response from EZRentOut
Replied December 2020
We truly appreciate your kind words, Morgan. EZRentOut has been kept simple and easy to use so that businesses don't have to spend too much time on learning the software. EZRentOut can cater to almost all your needs in the most convenient way so you can focus on your operations and let EZRentOut run the show behind the scenes. Our customer success team is always just an email away so don't hold back from reaching out to us regarding anything related to the product.
November 2018
Tristan from Megalo
Company Size: 51-200 employees
Industry: Entertainment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
Wow
Fixed all of the problems in a timely manner
Pros
Ease of use. Great customer service. Keeps us organized.
Cons
Literally nothing. Had one issue and it was resolved quickly

Response from EZRentOut
Replied November 2018
Hi Tristan, thank you for taking out the time and reviewing EZRentOut. We're glad our software is helping you to keep everything organized. If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at support@ezrentout.com
August 2014
Adam from Midwest Media
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
August 2014
Best option I could find
We used to work with different custom made solutions. And they became really stagnant and old school. I was desperately waiting for a new option and EZRentOut seem to have most of what we needed. The good thing is that new features are added regularly to it. We work with Quickbooks and this product has a plug in for that. So that was one major plus for us. The other one was the unification of managing our equipment, clients and orders. As a media production house, we treat our equipment really carefully because loosing a small piece or getting a light buzzed costs us money, clients and reputation. EZRentOut has this ability to track every item individually. Previously, I'd have a stock of 10 cameras without any individual distinction but now I can tell exactly which camera is where and in what condition. This was the second major plus for us. The mobile app came out today and it's really neat and fast. (I would not have written this 'happy' review if they kept lingering the mobile app). I also liked their feature of packaging stuff in bundles. It's a real booster. Rental pricing rules and custom entries on orders (special discounts/adjustments etc) are also important to us as I'm sure that they will be for every other rental business. But EZRentOut does not have that (as yet?). Last time I heard from their support representative, they were working on these features. Not sure when will they come out and how would they look.
September 2017
Nick from Citizen Cine
Company Size: 2-10 employees
Industry: Entertainment
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2017
Everything we need in one place, EZ Rent Out makes it easy to be professional and run a business!
Pros
The navigation, design and layout are simple, consistent and easy! There's very little delay for teaching new users how to operate the software. The history log is excellent, giving you not only the ability to search through previous orders, but also modify anything. Love the quick search tool, which then allows you to easy add items to a new order. Not just that, but it lets you know if items are available or not in the same action as well! Integration of Quickbooks!
Cons
I think the mobile app is one step behind the computer software. It just needs to be simplified in my opinion!

Response from EZRentOut
Replied October 2017
Hi Nick, we appreciate you taking the time to review EZRentOut. We're really glad that our system is making it easy for you to run your business. Also, I have passed on your feedback regarding the mobile app to the product team. If you are in need of any assistance or have suggestions for us, please reach out to our support team.
January 2019
Jorge from Cloud to Ground
Company Size: 11-50 employees
Industry: Broadcast Media
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
EZRentOut is Amazing!
Pros
Step by Step learning websites are incredibly helpful. The customer support is also very opening to making sure all our problems are resolved.
Cons
It takes a bit of time to get a full understanding of how to access the website's full potential. The reports and knowledge base are perfect for getting you up to speed as quickly as possible.
August 2020
Sue from Good Mews Animal Foundation
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
EZ Rent Out
Pros
We are very happy with EZRent out. Good Mews is a cage free, no kill cat shelter in Georgia. Recently, we began to offer a spay/neuter program for our community cats. Thru TNR trap,neuter and return we are able to save many cats , while addressing the overpopulation problem. We use EZRentOut to inventory our traps and forks that we loan out. It makes my life easier by reminding me which traps are loaned out, by whom and which ones are overdue,. All very simple ! Love this software.
Cons
I can't think of any features that I dislike.

Response from EZRentOut
Replied August 2020
Hi Sue, Thank you for taking out time to write us a review. We're glad to hear that there hasn't been anything that you have disliked about EZRentOut. If you encounter any concerns in the future, feel free to drop us a message at support@ezrentout.com and we would love to assist you.
March 2017
Peter from Lenslockers
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2017
Ease of use and complete
Really easy to use and complete with lots of features, continuously evolving to the companies expectations. Would love to see a better UI for the customer, but so far 9.5/10. Customer support is also perfect, answering right on time.
Pros
Continuos Evolution Ease of use Highly customizable
Cons
Not a perfect clientside UI

Response from EZRentOut
Replied September 2017
Hi Peter, thank you for taking the time to review EZRentOut. If you have any specific suggestions regarding our product's UI, please share them with our support team, We're always working on improving our product and your feedback will help us with that.
May 2016
Alex from BRR
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
May 2016
Exactly what we were looking for
Summary: Easy to use and was able to get up and running without much trouble. There are a few things that can be improved but the it seems as though updates are frequent. Ultimately, it's a great bang for your buck for rental businesses. Pros: - Constantly improving. The little time we've been using EZRentOut, we've already noticed improvements to the platform. - Though the setup is relatively simple, EZRentOut provides many options to customize the platform to needs. The ability to set custom fields to particular groups is one example off the top of my head. - The price is relatively cheap considering it's a functional all in one system. We were previously looking to have a similar system developed and we were quoted at $20,000 and up. Even at the most expensive plan, it's a bargain considering it comes with 5 users. Cons: - The live site is has very limited configuration options and has a few bugs. Though according to their blog it seems like a recent addition to the platform so I am sure they will improve on it. - Would be great if the QuickBooks integration had the option to carry over the line item over to the invoice line item and sync rental products with products and services in QuickBooks. For now we will be manually be creating invoices in QuickBooks.
October 2016
Richard from I.S.
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Just fantastic
Customer support is via email (which I am normally very suspect about doing because most companies simply dint respond) these guys RESPOND and not with a canned response but with an answer that the clearly read our issue; understand the issue and have proposed a solution. Great solution bottom line
Pros
Customer support
Cons
Nothing. Im not kidding
December 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2018
Great inventory software
Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!
Pros
Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!
Cons
We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.
Displaying 1 - 50 of 172 reviews