Flex vs Shortcuts

RATING:

4.0

(137)

Flex has 137 reviews and a rating of 3.99 / 5 stars vs Shortcuts which has 126 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (137)
4.1 (126)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 18, 2022
August 4, 2023
Pros/Cons
  • Pros

  • Flex has many good features, live inventory, easy to maneuver. Customer support has always been great.
  • I like that there is the ability to add pictures of our inventory. It helps to remind me what something is if I don't pull it very often.
  • Cons

  • I am really worried that browsers will stop supporting Flash before FLEX releases the new version. Also FLEX need APIs for labor management software to sync.
  • Broken promises that they were going to have it. I designed the workflow and even offered to pay Rep to build it and he denied it.
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  • Pros

  • I like the integration of the web site and our appointment calendar, the customer service of the company.
  • Its pretty easy to use the basic functions. The help desk is prompt and available 24hours.
  • Cons

  • Slow if you try to checkout clients and look at the appointment sometimes crash.
  • Unfortunately I am forced to use this overpriced, hard to use software because my franchisor has made it mandatory and I have no choice.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos