All Geelus Reviews
1-25 of 128 Reviews
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Morton
Verified reviewer
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Awesome app, a great support
Geelus help me to grow my business. I've been using their system for more than 5 years and counting. Especially on the new Geelus platform that they Introduced to me and currently using now. I really love the new Geelus on how the Report works and monitor my profit. Good job Geelus!
PROSGeelus support is 24 hours a day and they're very spoon feeding the way they supported me and provide proper training knowledge on how their system works specially on the new Geelus. They will do it almost everything to set up your Geelus and works perfectly to your business. I really recommend this product specially for those who start their businesses.
CONSThere's no perfect software in the global industry. I've been using Geelus for more than 5 years and I can't think any Cons on their system. Probably because their team are constantly improving the system time to time.
Paul
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Software for Drycleaning
Business efficiencies, robust reporting and good insights into our business
PROSEasy to use with great features. I particularly like its clean layout and the fact that it is setup for both retail and production.
CONSWould be great if it supported assisted assembly for final production elements
Reasons for switching to Geelus
cleancloud was not as robust as I would have liked in reporting and retail reconciliations
Marisela
Apparel & Fashion, 2-10 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Easy to use Program
I just used this software's Free Trial --- there is definitely a lot of great use and features to running a dry cleaning type business. There were a lot of features that didn't apply to my apparel service business so I decided not to continue using it. For a business with several steps, or processes, including working with others, this software will allow for better productivity.
PROSYou can track most aspects of running your dry cleaning or alterations or service business, including employees, work orders, projects and timelines, charging and receiving payments. I like how you can send emails to your clients. And also you can keep track of employees tasks and how an item is moving along.
CONSThe software was not very compatible with my computer and tablet. The programs shut off during use. Also, I did not like the interface, overall design.
Peter
Apparel & Fashion, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
The best software for multi-stores
Geelus is innovative, continually acknowledging the changing requirements of the industry through upgrades and adaptations.
PROSWe found the Geelus system easy to use, simple in its design with a range of powerful management tools that could be implemented at the owner/franchisees request. Implementing the system and training was straight forward and Geelus were extremely supportive of the process.
CONSWe are constantly working with Geelus team on more ideas, more reports and improvements. There is never a perfect software but what matters is to keep improving and innovating towards the goal...
Reason for choosing Geelus
Some of our franchisees use the system to track the productivity of each employee, manage corporate accounts, quote on complex jobs and others use it as a sophisticated cash register – in our business one size does not fit all and Geelus provided that adaptability which wasn't available in competing applications.
Tracy
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great software
Great customer service and training.
PROSConvenient and being in the cloud makes it accessible everywhere.
CONSCategorizing items was easier on the old software but in the new one there is layers which is a bit harder to setup.
Reason for choosing Geelus
The pricing, customer service and being in the cloud.
jo
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Very thoughtful!
Very good! True that setup was difficult but since I have premium support, they've been there always to help and made my life easy.
PROSIt's just that you guys have done pretty much all I've been thinking about having in my store. The functions are really complete and serve me every day. It's very easy and clear overall.
CONSA bit difficult to setup. That's it and I believe this is mainly because there are so many features built into the software.
Reason for choosing Geelus
I did a lot of research to find the best software and at one stage we decided to build our own. But ever since we found Geelus, we realized it's got all we need.
Reasons for switching to Geelus
Had bugs all the time, kept crashing, very slow.
Rakesh
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
User friendly software to small Business
Overall very happy to get this software and very easy to manage bussiness.
PROSFast and easy to enter customer details and we can use our software from any where and we can check the daily updates of our bussiness from mobile app I like that . As our customer like the order ready message as soon as order ready to pickup. Thank you Geelus
CONSAs our bussiness clothing alterations service I feel it's the right software for our bussiness. And Geelus getting update everytime.
Reason for choosing Geelus
As I have experience in using this software with othe Alteration business
Nasir
Apparel & Fashion, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best costumer service!
[sensitive content hidden] and his colleague [sensitive content hidden] helped me a lot with my business. [sensitive content hidden] has helped me set up mutiple businesses and is so quick to reply. He’s helped me a lot and made it very simple to set up my business. He’s very patient and passionate with what he does. His former college [sensitive content hidden] just recently helped me set up another business program and I’m very thankful to have so much support. They definitely made it easy for me. So much thanks to them!
PROSI like that its easy to use and it’s a very simple app that doesn’t over complicate where to navigate what I need.
CONSI haven’t had a negative experience with Geelus, so far so good!
Iffat
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Problem solver
Overall I'm very happy with Geelus. It's exactly what I was looking for.
PROSThe system is very convenience and my customers are giving me great reviews about the text messages I send them for their orders. Now my invoicing is very professional, my appointments are automated and customers love the reminders. The entire system is great!
CONSThe appointment cancellation is not supported yet but they promised it'll be there soon.
Hamid Reza
Verified reviewer
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
True Cloud Based Pos
Great support, great software and Easy to use application.
PROSI’ve been using Geelus in our store since 2014 and it’s been amazing so far.
CONSThe setup can improve to be better. It’s a little advance for a alterations or dry cleaners user.
Reason for choosing Geelus
More advanced platform and ease of use.
Anthony
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Happy Customer
Very happy with the product, leading edge point of sale. Very helpful reports, fast response time.
PROSUser friendly over a number of point of sales
CONSSetting up the printers need assistance from customer service.
Reason for choosing Geelus
Geelus can service every part of my business be it retails product or contracted services. This POS will manage my inventory, accounts and staff production
Reasons for switching to Geelus
Old system was outdated and very slow, no report function.
Joey
Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Professional look to my business
The benifits is defenitely the professional look on the till slips. The detail of every item is important to us and with that Geelus is the best program to use.
PROSThe till slips for customers, stores and non priced slips. I use it every day, its eady to implement, easy to use. Customers love the professional look of it..
CONSThe quotes snd invoicing part was missing. Still I dont know if my client receive the quote email. There is a receipt/delivered message missing on quotes and invoicing. That would be nice to have as well as in the messaging part. Further it is easy to use.
Reasons for switching to Geelus
I made the swith, because I needed a program that was easy to use, full of options to choose from for eg, adding stock, run a workshop and keeping track of my customers data base. Humbill till could not give me that options.
Paul
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Simple & effective
Really good - every time I have has an issue they have resolved right away via IM, team viewer or voice calls
PROSGeelus is simple to use but was able to be customised the way we wanted to set up our business. I was able to following their online guide and be set up in a couple of hours. I was able to test out their platform for free as well without any pressure
CONSWith the flexibility you can set up slightly differently - be good to have a template for items
Reason for choosing Geelus
Ability to customise and price
Jeff
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Geelus made it all possible
Excellent experience and we love it.
PROSI’ve been in the industry for over 44 years and I’ve never seen a software as good as this one. As someone who specializes in dry-cleaning and has served Sydney Olympics 2000, this is by far the perfect solution to not only increase productivity but also measure employees’ performance and track the business anytime, anywhere!
CONSNothing! This software has helped us since 2012. Unlike other applications, this app has consistently helped us everyday with no issues what so ever.
Mike
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
In a nut shell our customers love it!
Exceptional and nice! We love it!
PROSIn a nut shell our customers like it, it's top for dry cleaners and it's very easy to track all the orders and zero room for errors. Of course it's easy to use.
CONSIn their old software there was a tool to track the missed orders which is not yet available on the new one.
Reasons for switching to Geelus
Technology! It was one of the offline ones that comes with the computer. We wanted something that can be accessed online and available on our mobile phones.
Faridoon
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
I love geelus pos and fully recommended to everyone who wants to run a business successfully
Fully recommended to everyone, it's an amazing pos system with a reasonable price and great customer service 24/7
PROSI love the way it designed, it make our job really easy and have access to our store an data so comfortable,
CONSI really like everything about geelus 10/10
Elena
Consumer Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Absolutely Loving it!!!
Geelus has one of the best customer service I've experienced in the last 4 yrs I've been with the company! My questions are always answered and everybody has been nothing but patient and very professional! I've never experienced any time pressure or been brushed of!.. I can only speak of high volume and absolutely recommend this company to any new and old businesses!
PROSEasy to use and navigating throughout the system!
CONSGetting used from old to new system!... Time will get me up to dated and I have a great team helping me with this new system!
jo ann
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
great service from my service people give 100 ++++++
On a scale of 1-10 I give Geelus a 20!
PROSWe've been able to do credit cards, used the excel exports a lot. This is to help me keep track of all employees time logs as well as knowing who is doing what. I've been using their old software and now that I switched to the new one, I'm really happy.
CONSThe payroll system for the new one VS the old one, does not yet help with Nevada state regulations. I have 3 shifts and I need to manually log out staff.
Reason for choosing Geelus
No other alternatives.
Maria
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
I love Geelus!
It helped us clarify or distinguish our services to the customer much better.
PROSI really like that it is very useful and user friendly.
CONSI really like it but I think people will like it better if they add inbound customer service.
Reason for choosing Geelus
I did not look at other systems because I was already using Geelus from my previous work before I decided to put up my own store.
Carmen
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best pos for tailors
This software saves so much of my time and any issues are solved quickly.
PROSEasy to use, gives you any report you need, fantastic customer service.
CONSConnecting the software to the receipt printer used to create a bit of nuisance at times but that’s sorted now.
Joanne
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Great Product.
Great to have access to this anywhere. Can check on things from anywhere on my phone
PROSGreat support and easy to use. Much easier for the staff to process sales. Great to keeping track of items. Love the ability to SMS the customer.
CONSA little bit tricky to get the printer to work but once it is set up all OK.
Ian
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great product.
Very happy. Would recommend to all. Support of technical staff of the new software is excellent.
PROSMakes tracking orders and payments from our clients quick and simple to process.
CONSWould like in the future to be able to access reports on who we have sent an SMS to and when.
Hamid
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Geelus is excellent software
Geelus' customer service is excellent, interface is modern and easy to use.
PROSIt's easy for my employees and myself. Great software
CONSI don't have any complaints. The great software I've ever used
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Perfect for small alterations and dry cleaners shops
I couldn't find anything better, it's everything needed and more.
PROSSo very easy to use. Mostly intuitive, but backed up with good help topics. Anything you can't find, pop on a ticket and you get a call very quickly with friendly, knowledgeable help. Highly recommend this software.
CONSIn the set up phase I made a few mistakes, which lost my set up a couple of times, duplicated everything another. Support was a great help and quickly resolved this though.
Tracy
Apparel & Fashion, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Geelus Review
Customers love the text message system
PROSEasy to use. Confident in our system backed up all the time.
CONSImporting the information. Occasional freezing
Reason for choosing Geelus
Best Reviews online
Reasons for switching to Geelus
System was out of date