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Geelus vs AmberPOS

Geelus vs AmberPOS

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Overall Rating
5.0 (133)
4.1 (53)
Ease-of-Use
4.9 / 5
4.1 / 5
Value for Money
4.9 / 5
4.1 / 5
Customer Support
4.9 / 5
4.1 / 5
Functionality
4.9 / 5
4.2 / 5
Last Review Written
August 27, 2024
September 9, 2022
Pros/Cons
  • Pros

  • It's certainly the best software that is helping us manage our appointments. I love how features rich is this app and all the reminders.
  • They understand the needs of their customers and will go to great lengths to achieve their happiness and satisfaction. The system is very easy to use once you get set up properly.
  • I just did an SMS marketing to sell Masks for coronavirus and I was flooded with customer calls and I loved it. Great user friendly and customer support.
  • Cons

  • In the set up phase I made a few mistakes, which lost my set up a couple of times, duplicated everything another.
  • IMO, the only thing missing was the quote feature and it has been added literally 2 days ago.
  • I am on the older version and I wish I had access to every function of the software on my mobile device. I'm going to switch to the new software and this should fix this problem.
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  • Pros

  • It's easy to use, has logical concepts, is user-friendly, and is very affordable compared to other systems. The vendor has been excellent with training and followup questions.
  • I am very happy with the software and service from AmberPOS. I have specialized needs for my POS and PacificAmber Technologies have been especially responsive with regards to customization.
  • I was just about set to go with another POS system, when Software Advice recommended the AmberPOS. I spoke to Ashley at AmberPOS who was very helpful, patient and supportive throughout the process.
  • Cons

  • Any attempt to change it will give you an error. This is annoying and leaves you open to risk that your new rule will miss logic you built into your old rule.
  • Too clunky and customer service is terrible unless you pay.
  • It's very limited, and you have no control. They lock down all admin tools and require you to call them for changes.
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos