There are very very occasional errs, People receive wrong time on their reminders.

They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.

This can be frustrating for the customer/patient and be a bad look for the owner.

Easy to use and fantastic for collecting high-quality customer reviews.

I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.

This is great for promoting my business, giving other potential clients information and a sense of familiarity that encourages them to schedule.

It’s affordable and very easy to use for my me and my clients.

Genbook collects customer reviews seamlessly, and my online reputation improved because of it. It also helped me book appointments more easily and more often, as it’s integrated with Google Reserve.

Love how you can edit pretty much everything on here. Genbook is great, always developing lore ways to simplify but still keeping it a great booking system over all.

I am very pleased with this service, I am glad I chose Genbook to start with.

I absolutely love this site. It is so easy to use and my clients say that it is so nice to be able to navigate it easily.

I love that my clients can schedule, with ease, 24/7. I have been a loyal client for over 8 years with very little hiccups.

Ve gotten very angry at times, really putting the service representative though a tongue lashing. Not because I’m mean or wanting to be a jerk, but because my business is counting on them.

Genbook is intuitive, robust and works seamlessly on my website, PC, laptop and phone. Customers have complimented its ease of use.

Easy to use, great app, great customer service, customers love it.

I appreciate Genbook for a few reasons, after the initial set up it is smooth sailing. Any issues that I did have they were very responsive.

Super simple for both my clients and for me to use. Straightforward fill in the blank fields, dependable, and I love the Google integration.

This software is intuitive and easy to use. I get compliments all the time from my clients about how much they love it.

The ease of integration into our website was a plus. The verified review feature has proved very important.

Scheduling is easy for my customers which is great, and the option to collect  testimonials have been instrumental in the growth of my practice.

My clients always praise on how quick and simple the booking process is all due to Genbook. It is also for affordable for a small business and has different options to upgrade as your business grows.

Also, I appreciate the automatic appointment reminders as well as review requests. Genbook saves me time and money and benefits my clients as much as it benefits my business.

I am a barber that uses this product daily my customers and myself love how user friendly it is to book an appointment.

Genbook has been a boon to my business. So grateful for the ease of use, and excellent customer service.

I most liked the customer service. They were very helpful and were really on top of getting my questions answered.

Overall, I have had a very good experience with Genbook. It has been a good solution for us to schedule several doctors, two massage therapists, and a hyperbaric chamber.

Ease of setting it up and ease of use. For the price the functionality is amazing and they are constantly making improvements.

That sold me. I am a one-woman business and cannot afford to waste time with poor customer service.

I work in mental health and this can get weird. That’s the downside to providing an online scheduling system – no privacy.

I can't think of anything that I dislike re: software, but dislike the occasional down-time you have experienced at times.

When it came time to set up my online store, AmberPOS was once again a huge help. The integration with my physical inventory and my online inventory was synced without much hang-up.

We knew there had to be a better system, but as small business owners, cost was a significant factor.

The team support has truly been wonderful. Easy program that can be navigated by younger staff, and flexibility of sales ability work very well.

They are quick to take control and show you while guiding you over the phone through the steps of how to accomplish what it is that you would like to do.

I was just about set to go with another POS system, when Software Advice recommended the AmberPOS. I spoke to Ashley at AmberPOS who was very helpful, patient and supportive throughout the process.

Too clunky and customer service is terrible unless you pay.

Steep learning curve at the register. This is the least customizable part and the number of options can be confusing.

Somewhat easy to use but their team really are quick to help and explain everything so I didn’t feel abandoned at all.

Scalability and user friendly features allow this to remain small but give the ability to increase as the business grows.

Easy to use, adjust inventory, The support staff is just wonderful. I have never waiting more than 45 minutes for a call back.

We are very pleased we chose Amber and it's definitely improved the way we do business.

The Barcode designer is great to work with, product labels look professional and are fully customizable with your own logo, etc.

Overall great value and features are mostly what you need to get you off the ground and even growing.

Any attempt to change it will give you an error. This is annoying and leaves you open to risk that your new rule will miss logic you built into your old rule.

The support subscription is expensive and the cancellation fee is disappointing.

After extensive research into a variety of different options we decided that Pacific Amber Technologies provided a better product than others that cost twice the price.

It is easy to use and intuitive. Support is great (front end sales, telephone IT support, online manual is pretty good).

We looked at three other systems and this was the best one for the money.

Fantastic customer service. Has lots of features for the expense.

It is an affordable system that I highly recommend to anyone looking to upgrade.

Really affordable, especially since they offer multi store features, if you want to expand without expanding your expense.

Great product with excellent customer support.

Have also found tech support friendly and helpful. Integration with Big Commerce added additional challenges that Amber seems to be trying to deal with.

Really detailed and good control for inventory and very simple to use. The best part is any one can learn how to use quick.

Excellent POS option that does not break the wallet.

The crew at Pacific Amber have been great about discussing our unique needs and making sure the integration works seamlessly.

Amber is easy to teach to my staff, remarkably easy to use on the administrative side and offers wonderful and personal support.

The problems have always been fixed (some require patience which in today's world- no one wants to wait).

It's very limited, and you have no control. They lock down all admin tools and require you to call them for changes.

US Dollar

Genbook is a smart and simple all-in-one online appointment scheduling and business management solution that helps entrepreneurs in personal services build a better business experience. 

Genbook eliminates distractions and helps entrepreneurs build their brands, book more clients and create memorable experiences. 

Since 2006, Genbook has helped over 22,000 small business entrepreneurs reach their greatest results.

LongDescription

Employee Management

Electronic Payments

Payment Processing

Real-time Scheduling

Mobile Alerts

Rescheduling

Access Controls/Permissions

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Credit Card Processing

Wait List Management

SMS Reminders

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Scheduling

Data Import/Export

Promotions Management

Multi-Location

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Online Payments

Performance Metrics

Credit Card Management

Client Portal

Event Scheduling

Social Media Integration

Real-Time Notifications

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Event Calendar

Discount Management

Real Time Reporting

Customizable Branding

Contact Database

Employee Scheduling

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Appointment Scheduling

Multiple User Accounts

Inventory Management

For Barbershops

Genbook's pricing starts at just $25 per month (annual). There are no hidden fees or surprises. All features, all bookings and all email and text messages are included in every plan and we offer a no-obligation free 30 day trial.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Genbook

In Person

Live Online

Webinars

Documentation

Videos

Canadian Dollar

Pacific Amber’s AmberPOS offers a point of sale software solutions to a variety of retail specialties, ranging from small to midsized, in the United States and Canada.


In addition to point of sale functionality, AmberPOS includes customer relationship management (CRM) and inventory management. The advanced customer management feature allows retailers to track personal details of their customers and analyze the purchase trends. The full reporting capabilities in AmberPOS allows users to analyze and interpret their daily sales numbers.


Along with the CRM functionality, AmberPOS is coupled with a vendor management system that provides communication between retailers and their suppliers. AmberPOS also offers an optional e-commerce add-on module that allows the software to integrate with big e-commerce shopping cart.


AmberPOS is a windows-based, on-premise point of sale system that runs on Windows 7, Windows 8 or Windows Server 2008/2013. Pacific Amber offers 24/7 support and training for its product.



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