All Google Pay Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Gitte

Hospitality, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2023

Best Wallet App!

User Profile

Lacey

Verified reviewer

Leisure, Travel & Tourism, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Chaching

PROS

Being the pro at losing my debit card that I am, I've come to rely on using my phone and Google pay as a primary method of payment.

CONS

I can't say there is any issue with it that I've ever experienced!

Reasons for switching to Google Pay

Goggle pay was the preferred method on most sites and at most stores so i just made it my default app for mobile pay.

Michael

Photography, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Very Useful and Easy to Use Payment App

Generally i like using google pay for online purchases. But whenever i try to use it at a store or a tap POS device, it doesnt work with my banks debit/visa.

PROS

I love its easy of use and how it can be used over a variety of apps to make purchases, if your app is linked to your google account. I like the security better on this one over paypal, which has very intense security measures. I like google pay with its ease of use with online purchases.

CONS

Not very useful at in person POS app or to use at a store tap device. Also some app like for a restaurant app wont take my bank debit/visa, but its fine for a delivery app. But i can use Wise debit/visa for purchases at a store.

Reasons for switching to Google Pay

Easier and cheaper to use over paypal. And i do not have apple pay.

Themba

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed March 2024

Google disappointing pay

PROS

Guy this app is stupid try to improve your services create space for national banks,this app only supports fnb ,what about us capitec users?? Cant recieve my money from Google rewards because of this problem

CONS

Google pay stil disappointing don't wanna link my capitec or tymebank account..

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed May 2024

Easy to integrate GPay

PROS

Google Pay is so easy to use and easy payment processing. I use it for almost 80% payments.

CONS

Customer support is not good and takes long time to get response for inquiry.

Reasons for switching to Google Pay

Because I changed my Samsung phone to Xiaomi Redmi.

Mihaly

Construction, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2024

My opinion for Google pay

Everything was good and ok I recommend with trust

PROS

how it was created how do I feel safe when I pay with my mobile phone

CONS

There is nothing wrong with Google pay from my point of view it is wow

Ricardo

Consumer Goods, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

The most trusted payment processing ever

PROS

I like how easy it is to set up. Also trusted by everyone in the world. Great for my business

CONS

Some older phone models may struggle running this app

User Profile

Lorrie

Verified reviewer

Professional Training & Coaching, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2021

The new Google Pay is a disaster

After downloading the new app and reading through a bunch of promised referrals to download the new app and to share, I was immediately confused as to how I was to receive the bonuses. Still I continued to refer, ignoring all of the bugs and annoyances of the new app. I truly believed that once the bugs were fixed, that Google would redeem themselves. To my surprise, it only got worse. I never received any of my referral bonuses even though each one qualified, the friends who I referred also didn't receive their bonus. Google made a liar out of me. It feels like Google Pay is moving backwards rather than forward. With so many good money transfer omg reward apps out there (that make good on referral rewards) there really is no incentive to stick with this version of Google Pay. I hate writing this review because I've bragged about the ease of using Google pay for over 10 years. Sadly, I don't have anything positive report.

PROS

Initially I was excited to see that Google Pay was getting a new look. I've been using Google Pay since the very beginning.

CONS

I hate that we can no longer use the web/email to send and receive money, so inconvenient. Being forced to download an app that is so big, and crashes the phone is annoying. Everything about the old google pay was better than this new app.

Reasons for switching to Google Pay

Had no choice, forced to download the new Google pay app.

Kirstie

Construction, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Google Pay Review

PROS

I like that Google Pay saves your payment tendors all in one place. When you go to checkout online on different websites it automatically will input whatever credit card/debit card you would like so you don't have to run & grab your wallet to input numbers.

CONS

There isnt anything I dislike about Google Pay it is very straightforward & easy to use.

JOANNE

Automotive, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

Google pay

PROS

The name is known and trusted so customers are confident when they see the name.

CONS

Nothing , it simply does what it needs to do.

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2023

In my opinion it is the best UPI transaction application available becouse of the high security of money and information

PROS

Most impressive thing is the effortless and safe transactions with a high security of money which is most important.

CONS

I had to face lot problem while linking my debit card to google pay which was lil bit irritating.

User Profile

Paweł

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2024

If you like easy payments, use Google Pay

PROS

It's simply and safe to use. You can pay by one click.

CONS

I didn't have any objections or bad situations for now.

Ryan

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2021

Easy to Pay, Easy to Get Paid

Overall, I have found Google Pay to be exceptionally easy to use to make payments on a purchase and to receive money (as a vendor myself).

PROS

Google Pay comes with any android phone or device. Its free to use. It is easy to use and almost anyone can quickly learn to at least add a payment method and make a purchase be it in person at a POS or online. Making online payments is super easy, especially now that most vendors accept google pay. Google pay can act as a bank or it can act as a wallet, storing multiple payment methods from giftcards to bank accounts and credit cards - all of which are securely stored virtually. It also lets you store and manage key-tag barcodes for grocery stores, gas stations and most stores.

CONS

So far, I have yet to find something I do not like about Google Pay. In its first iteration, it did lack some of the features it has today but since that has been addressed, I cant find anything I dislike about it.

Reason for choosing Google Pay

The other products charge too much to the vendor for use. This has actually been why many stores have decided to stop accepting Apple Pay.

javoun

Business Supplies and Equipment, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

google play is fast reliable and secure to use and more easy

google is reliable the purchase is secure and whenever you made a purchase you can always view it I don't have to worry about my money or any fraud because they are secure

PROS

google app is secure and there are easy method and ways for purchasing things online I'm using google play for now over 4 years and whenever I wanted to make any purchase that's what I use I will recommend anyone to google save and secure..

CONS

what I dislike about google is that they don't have any creative ways in which u can make money for example like game I think they need to bring in methods in which customers can make money to their PayPal account

Reason for choosing Google Pay

google pay is more cheap I use to use apple pay I see google more affordable and faster to use I'm not bashing the other company nor anything but goggle pay is the best

Reasons for switching to Google Pay

I switch because google is more saver and reliable it can link your device to any app and it also protect from fraud.. this app is what I've using over a period of time its cool i use to use my I cloud on my iPhone to make purchase since I started using google there no regrets.

marquita

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Love Google Pay, it saved me so many times when I forgot my purse or my outfit was too cute for one!

I swear by Google pay, I can say I dropped my other NFC pay apps for Google Pay

PROS

Love the ability to be able to pay by just holding my mobile device near the pos terminal, or even purchasing something inner app from my device. It's secure and I have never had any issues whilst using it.

CONS

This is really by know fault of Google Pay, but it would be so much more convenient if store clerks knew when they accepted it or not. Sometimes it will say and sometimes it won't so its a hit or miss.

Reasons for switching to Google Pay

Google Pay is available at more places than Samsung Pay

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

One of the best applications for UPI enabled payments.

I use Google Pay for my daily expenditures. If helps me to save the fractional costs. I found that instead of paying in round figures at a POS, I can exact amount payments easily with Google Pay. It makes life easier.

PROS

Google Pay is very fast and secure. We can pay for numerous utilities like electricity, piped gas, broadband, subscriptions, prepaid recharges and many more seamlessly via their mobile application.We can directly pay from our bank account to the merchant's bank account anytime and from anywhere for free of cost (for INDIA and subsequent regions). It is trustworthy app and it remembers our automatic payments and transaction history.

CONS

There are no such cons. Earlier their used to be more offers in terms of direct cashback, but now all the scratch cards are majorly partner coupons which are not such useful. But apart from that, it does its job well, I have 0 complaints with it.

Anoosha

Retail, 11-50 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2017

Review of Android Pay Software:

Android Pay, like its many competitors, still have a lot of room to grow in terms of both users in general, along with the addition of more banks and international markets.

PROS

Android Pay is a secure digital wallet application designed for processing payments using tablets and smartphone devices. Designed for Android devices, this application allows users to add their cards to an NFC-enabled Android device and use their mobile devices instead of credit cards to make payments in retail stores. Over one million retail stores across United States have Android Pay enabled device readers. Android Pay also serves as an alternative to Google Wallet. Users can make purchases through its Android app and make payments for other Android services, such as movies and music. Rather than using bank account or card details, Android Pay uses virtual account numbers, thus adding another security layer to making payments. Users who have a fingerprint-reader feature in their smartphones can authenticate their payments using their fingerprints. Supported Operating System(s): Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

CONS

You can't use it everywhere The biggest problem with mobile-payment apps: You can’t count on being able to use them. Which system you have access to depends on what phone you have, and you’re also limited by what stores will accept. Apple Pay and Google Wallet are the most widely accepted right now. Theoretically you can use either at any retailer equipped with the latest contactless credit card terminal. By October, most stores will have to update their machines anyway in order to be compatible with new chip-enabled credit cards. So many stores will also buy terminals with the contactless technology. But just because a retailer can accept mobile payment doesn’t mean it will. With plans to launch their own payment system, Wal-Mart, CVS, and Target are among the large retailers blocking Apple Pay and Google Wallet on their terminals.

Bernadette

Government Administration, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2021

Google purchasing

They want to ditate what will do rather than listen to the users that uses their software.

PROS

I do enjoy using this software and what is available for users and business users. The different things anyone can use it for their staff. Gift cards or vouchers that can be spent with them and quick and easy transactions etc.

CONS

Can be a bit more user friendly for users that will find some of the things are looking for. They need to be more about their customers than about money making. ie in apps purchasing is more about the in apps software than their customers. The options when wanting to claim a refund is rubbish and even when you give further information they tell you it doesn't meet the requirements etc. They should be more for their users than in apps platforms as the users that use their software and services should come first because if a new software becomes available why would allot of their users should stay with them when another software will show they value their loyal users over in apps. In apps do advertise but when their purchases are not what it states then listen to the users who uses it and they never seem to ask about the in apps purchases that users uses or when users are complaining about the in apps software that uses download and use. Also finding a contact number for user is hard to find and only can email them. They need to learn that we are human and do require to be able to talk to someone also as their are other software like Apple and they have contact numbers.

Chirag

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Google Pay

So business problem is now I don't need so many apps to access my different bank accounts and if i want to pay my suppliers I can pay from here only even I can check my bank balance, self transfer.

PROS

It integrates with all the bank accounts in one place. After downloading Google Pay I have stopped using the application services of different banks I have transferred any money to any one in my contact I don't need any bank details any more. Secondly, I am also a small owner with the QR code services you can ask any customer to pay and you can see the transactions in the app itself.

CONS

Categorization of spend category for report and analytics in the mobile application for the person to tracks it spend in different category

Raj

Mining & Metals, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Pay And Receive Money Securely

Google Pay streamlines your payments securely at any time and rewards you for regular use. You can control your finances and enjoy an easy-t-use interface for instant mobile payments.

PROS

1. It is backed by one of the world’s most successful companies. Google’s brand equity adds confidence amongst users about its safety. 2. The money is transferred to the desired user/s instantly. 3. You can keep track of different people, businesses, and bill payments. 4. Google Pay rewards you with cashback, promotions, discounts, offers, rewards, etc. 5. You can check the transaction history, view account balances, and set up regular payments for bills, recharges, and more. 6. You can invite friends to use Google Pay, and both of you get rewarded. 7. You can also chat with the user before and after the fund transfer to facilitate proper communication. 8. You can set up multiple bank accounts using UPI or add debit and credit cards. 9. You can lock the mobile app with a pattern or fingerprint. 10. It is straightforward and intuitive to use the app.

CONS

1. Sometimes, payment does not go through, and you are not sure whether it will be canceled or not. 2. It hangs pretty often. After you click the make payment button or when you open rewards.

User Profile

MD Abu

Verified reviewer

Education Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

A great payment method straight from Google

Overall, I am very satisfied with Google pay. It is the only platform through which I can get my money on my wallet from the google play console. Easy to setup & use. It will be great if it supports more countries.

PROS

The software comes directly from google. Therefore there are no questions about security compensation. It is very useful & easy to make payments with a native credit/debit card through Google pay. It has been a blessing while we set up our play console. Fast, secure & can be accessed from anywhere.

CONS

Available to very few countries & very currencies. Accept limited numbers of banks & cards for payment. International payment faces issues sometimes.

Reasons for switching to Google Pay

It is more easy & Convenient to use.

User Profile

Revanth

Verified reviewer

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2021

An Excellent Software for Mobile payments

I don't need to have coins or changes to give any local shops to buy small goods, just few clicks using google pay and transaction in done either in bulk or just in coins. And with the security it gives us, it is trust able.

PROS

I have been using Google pay for long time now and i am highly satisfied with it. We can transfer money using phone to anyone and we can even chat with them, this is an amazing feature. I liked its Interface its simple yet advanced which includes every bit features required to do online money payments or money transactions. We can transfer money to friends, local shops, online stores, buy tickets, pay many types of Bills, etc. There are lot more features that helps us to maintain our monthly expenses properly. Not only Google pay helps to maintain money payments but it even gives us Rewards. For me I use it daily to do online transactions, its easy and secure. I even got into few problems while transferring money, but i contacted their customer care, they helped me out in resolving the issue in no time. So Google pay is good to go as a Mobile payment Application.

CONS

I didn't saw anything missing or anything that need to improved

hari

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

The Top Payment App: Google Pay

I use this application to transfer and receive payments for a variety of things, including phone recharges, power payments, dish TV recharges, online and offline purchases, and paying my electricity bill. Overall, it has been really beneficial to me and made my life simpler.

PROS

Quick payment service that is easy to use anywhere, at any time. It is dependable and safe. The nicest part is that we receive points and money for making purchases. I can instantly receive a digital payment receipt that I can share with another party for acknowledgement, and I can also check the balance in my bank. It also offers excellent customer service. Additionally, it sends reminders for regular payments, which is a great feature.

CONS

It is a highly safe and dependable application, although occasionally payments get caught on the bank server, slowing down processing. I have occasionally had problems with payments failing, necessitating further payments.

Pranjal

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Google Pay - Now Make Payments on Finger Tips

Excellent experience!! Very much satisfied after using this online payment application. Overall, Google Pay is the best. I would recommend everyone once try this application and you will never regret I sway. All in all it is one step solution to your all online transactions needs. Very much happy with Google Pay.

PROS

Everything is just excellent in Google Pay. From Payments to Data Security, from Data Synchronization to Transaction History each and every facility is best in G-Pay among all similar products. Because it is Google's Products, the most trusted brand in Software industry.

CONS

Nothing specific. I do not find any drawback in using Google Pay. Day by Day it is improving itself. I liked it most. Loved it.

Reasons for switching to Google Pay

Because Google Pay is most trusted brand in terms of Data Security and Payment Processing and also it is a product of Google, the most trusted software company in the world.

Jenabyl

Business Supplies and Equipment, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Google Pay is a must!

PROS

Google pay helps my small business of selling safety keychains to my customers. With it I’m able to let some customers pay me from Afar or locally in my community’s market which happens weekly! I also share it with customers and tell them how easy it is to navigate the google pay app too.

CONS

They could be some improvement maybe allowing better referrals benefits. I have not struggled with the application.

Reasons for switching to Google Pay

Cashapp fees are too much

Showing 1 - 25 of 817 Reviews