# icon

> Reviews of Lightspeed Restaurant. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Lightspeed Restaurant is a good fit for you!

Source: https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/)

/

[Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/)

/

Lightspeed Restaurant Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/alternatives/)

# Lightspeed Restaurant Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(134)

4

(51)

3

(15)

2

(7)

1

(8)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.3

Value for money

4.2

Functionality

4.2

* * *

### Pros

"Ultimately, it is a robust professional tool that offers a noticeable upgrade in speed over entry-level POS system, though it currently lacks the intuitive "plug-and-play" simplicity found in other competitors."

"We're hopeful that as we continue to optimize our configuration and as the platform rolls out updates, it will fully meet our operational needs."

"It is simple to use, team members can get used to it quickly, it covers the basics for a POS."

### Cons

"Limited Customization: Rigid menu design, limited options for ticket settings result in wasting a lot of paper and poor formatting for ticketing."

"The user side for POS is fine, but the back office and management is not great; it is difficult and without room to customize it."

"We also were not allowed to add a new site without using light speed payments at the new site with the epos which we didn’t want to do as they couldn’t match our current card machine rates."

Fast-track your software evaluation

Speak with a Restaurant POS software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

215 results

Sort by

Lightspeed Restaurant Reviews, Pros and Cons - 2026 Software Advice