--- title: "Lightspeed Restaurant Software Reviews, Demo & Pricing - 2026" description: "Review of Lightspeed Restaurant Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / Lightspeed Restaurant Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/alternatives/) # Lightspeed Restaurant Review From $69-$399/month Free trial 4 plans Wondering if Lightspeed Restaurant is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Lightspeed Restaurant 4.4 [(216)](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/) Pricing Starting at $69.00 per month ### About Lightspeed Restaurant Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service restaurants, bars, nightclubs, hotel restaurants, cafes and more. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode and an iOS mobile app. Lightspeed Restaurant enables users to create and update menus with photos and descriptions and incorporate cooking options and toppings into the menu, which will automatically factor into the cost of the product. The system links communication between the kitchen, wait and host staff in real time and management can control stock levels, track labor and monitor sales reports. Each customer can be assigned to their own seat, and staff can merge or move tables in real time, even in the middle of a shift. Users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends and customer habits. Wondering if Lightspeed Restaurant is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## Lightspeed Restaurant User Interface ## Popular Lightspeed Restaurant Alternatives Main Product Lightspeed Restaurant 4.4 [(216)](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.17Value for money - 4.30Customer support - 4.24Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(670)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.64Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.1 [(554)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.83Value for money - 3.68Customer support - 4.11Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/) 4.2 [(371)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.17Value for money - 4.19Customer support - 4.21Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Lavu](https://www.softwareadvice.com/retail/lavu-profile/) 4.2 [(259)](https://www.softwareadvice.com/retail/lavu-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.12Value for money - 4.21Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [TouchBistro](https://www.softwareadvice.com/retail/touchbistro-profile/) 3.8 [(414)](https://www.softwareadvice.com/retail/touchbistro-profile/reviews/) Ratings Breakdown - 4.00Ease of use - 3.34Value for money - 3.41Customer support - 3.70Functionality Pricing Starting at $69.00 per month Get Price ## Lightspeed Restaurant Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Basic $69.00 per month Plan includes: - Customizable POS - Menu manager - Floor Plans - Insights - Integrated Payments - Take Out and Delivery - Single-View Reconciliation - CRM and Loyalty Essential $189.00 per month Plan includes: - Online Ordering - Contactless Ordering - Order and Pay At Table - Lightspeed Live App - Multi-location Management - Advanced Inventory Management Premium $399.00 per month Plan includes: - Multiple Revenue Center Support For Hotels - Raw API Access - Inventory Tracking Enterprise Pricing available upon request Plan includes: - Personalized Software and Hardware Package - Unlimited Launch and Consultation Services - Dedicated Support Team - Dedicated Customer Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Lightspeed Restaurant Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of Lightspeed Restaurant Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Activity Dashboard Alerts/Notifications API Barcode/Ticket Scanning Billing & Invoicing Cash Management Clock In/Out Contact Management Credit Card Processing Customer Database Customer History Customer Management Customizable Categories Delivery Tracking Discount Management eCommerce Management Employee Management For Bakeries For Bars/Clubs For iPad Devices For Restaurants Gift Card Management Invoice Management Marketing Automation Mobile App Offline Access Order Management Order Tracking Payment Processing Point of Sale (POS) Price/Margin Management Production Management Promotions Management QR Codes Real-Time Data Real-Time Reporting Receipt Management Recipe Management Reporting/Analytics Reporting & Statistics Restaurant POS Sales History Sales Management Sales Order Management Sales Reports Sales Tax Management Split Checks Stock Management Third-Party Integrations Time Clock Transaction History ## Lightspeed Restaurant Integrations Frontdesk Anywhere Integration rated undefined from -1 review Cloudbeds Integration rated undefined from -1 review Flipdish Integration rated undefined from -1 review Apicbase Restaurant Management Integration rated undefined from -1 review Marketman Integration rated undefined from -1 review Combo Integration rated undefined from -1 review See all 21 integrations ## Lightspeed Restaurant User Reviews ## Lightspeed Restaurant customer ratings - Overall rating: 4.4/5 - Total reviews: 216 ### Rating distribution - 5 stars: 135 reviews (63%) - 4 stars: 51 reviews (24%) - 3 stars: 15 reviews (7%) - 2 stars: 7 reviews (3%) - 1 star: 8 reviews (4%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### Best POS I've used - Overall rating: 5/5 - Reviewer: Ondrej V. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production #### Cons API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though. --- ### Choose Lightspeed! - Overall rating: 4/5 - Reviewer: Malcolm K. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered Lightspeed was, is, and will continue to be great for us. Staff loves the ease of use of the front end. I love the simplicity of updating the online site, the data available for export in the office, and the full integration with our other software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We had the highest expectations for Lightspeed POS and have been ecstatic about the choice. Staff appreciates the ease of use and the quick customization (once familiar with back office which does not take that long). We have continued to appreciate the helpful 24 hour customer service team. Even when they did not have answers for our unique problems, they always did their best to figure out a workaround. The ability to export raw data of every receipt item for every receipt entered has proven invaluable. With knowledge of Excel, data analytics have been insightful and highly beneficial. Since the pandemic began, Lightspeed has continued to innovate and has improved their product which has allowed us to create an online ordering site for pickup and delivery. And the best part is full integration with our online site, POS, accounting software, and scheduling software. #### Cons First, no POS is perfect, including Lightspeed. Understanding the back end has allowed us to create work arounds for things the software is currently incapable of doing as intended at this time. One thing has been problems with combos, which we resolved with a workaround. The biggest con is the process used for some software upgrades. Understandably, when a request is made often, it is pushed up the programmer's priority list. There are however some upgrades that, although not highly requested, can definitely improve the product. I have several requests into the programmers at this time. #### Reasons for choosing Lightspeed Restaurant Lightspeed being Ipad based was the first consideration which eliminated some. Then online reputation, customer service, and sales process were taken into account. And, as a publicly traded company, the Lightspeed stock at the time of purchase was in the news and it was at the start of it's rise. At this writing, it is almost triple that price. --- ### How Lightspeed will help improve your business. - Overall rating: 5/5 - Reviewer: Assad K. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered I signed up with Lightspeed back in Nov 2016 and I have never looked back. Lightspeed gives me accuracy and analysis. Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are accuracy and analysis. With Lightspeed each and every order is entered with 100% accuracy, so you don't have to worry about wrong items or amounts being entered. And with their integrated system you can manage your inventory, and analyze your sales patterns. All because Lightspeed gives you sophisticated and detailed sales reports at your fingertips all while saving time and money and reducing costs. #### Cons There was no onsite tutorial on how to access certain data, but a quick call with tech support and within a few minutes I mastered the system and where everything is placed. --- ### !!SMALL BUSINESS WARNING!! NOT FAIR - Overall rating: 4/5 - Reviewer: VAUGHN A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered !!WARNING!!! THIS COMPANY IS NOT FAIR! They bundled in the loyalty program in our automatic renewal. We were looking into the addition to see if it fits our business. Another $800 was tacked on to our renewal for the Loyalty program that I did not authorize. They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording committing to the contract (they won't actual share the recording though). We have no need for this extra program at the moment, have not used it and do not plan to use it at this time as our business volume has a ceiling and the margins do not support it at this time. We understand the value in the loyalty program by cannot presently justify it. I have not worked for or worked with a company that does not work fairly with their customers. I do not recommend LightSpeed and am stuck with them for another 11 months and plan to find a better POS partner. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The software is comprehensive. Many add-ons are available at high costs. #### Cons It can get complicated and takes some effort to train new staff. Support is good for the software although I have found that are led down the wrong path and wast time. Some of the representatives are not knowledgeable enough. #### Reasons for choosing Lightspeed Restaurant It was Canadian. It seemed like the best option at the time but of course the will sell you on anything upfront. !!MAKE SURE YOU CHOOSE A COMPANY THAT IS FAIR TO YOUR BUSINESS!! LIGHTSPEED IS A BAD POS BUSINESS PARTNER #### Reasons for switching to Lightspeed Restaurant At the time, NOBLY promised us Quickbooks integration (failed as it was not available in Canada yet) and they moved us to a Beta back end office which didn't work well at all. #### Vendor response Hello Vaughn, We would like to apologize for your recent experience with Lightspeed and hope that we can work with you in order to get things moving in the right direction. We see that you have been in touch with our Customer Success team and we encourage you to continue working with them. Thank you, Lightspeed POS Replied May 2020 --- ### Lightspeed POS for Restaurant - Overall rating: 5/5 - Reviewer: Joe K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been great, but no software is perfect. Their rates are comparable, but the customer support is phenomenal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lightspeed is sleek, very professional look and feel. Although it does take a number of buttons to run through a transaction, it's definitely an upgrade to what he had prior. The loyalty program integration is amazing, as customers earn points on the spot without any manual entry. #### Cons Although not directly related to POS, their payment processing dose not allow partial refunds which causes us headaches at times. #### Reasons for choosing Lightspeed Restaurant Better reviews and integration with their loyalty program #### Reasons for switching to Lightspeed Restaurant Spotting connectivity, card reader wouldn't work. --- ### Makes Perfect Sense! - Overall rating: 5/5 - Reviewer: SHELLEY B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics and E-Comm. LS staff are very knowledgeable, friendly and quick to respond to our needs. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are able to customize according to our needs. We utilize many of the components and are constantly learning. #### Cons Sometimes we have recommendations and submit them. #### Reasons for choosing Lightspeed Restaurant We chose LS for their willingness to assist us in determining if they were a good fit, their service and their price point. #### Reasons for switching to Lightspeed Restaurant Our program was old and not very useful to us anymore. We had grown exponentially. --- ### Fantastic POS - Overall rating: 5/5 - Reviewer: Peter M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day. #### Cons Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming. #### Reasons for choosing Lightspeed Restaurant During the demo I felt Lightspeed had more features that would be beneficial to our restaurant. #### Reasons for switching to Lightspeed Restaurant Lightspeed would be simpler and had great customer support. --- ### Lightspeed at the speed of light! - Overall rating: 5/5 - Reviewer: Toby V. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business. #### Cons It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense. #### Reasons for choosing Lightspeed Restaurant It had all the functionality that we needed and the pricing was good and the support is phenomenal! #### Reasons for switching to Lightspeed Restaurant Square was not robust enough and their pricing for multiple order entry ipads was too high. --- ### Would (and have) recommeded - Overall rating: 5/5 - Reviewer: SARAH T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run a loyalty program using just the basic features of the POS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The setup took time, but with good planning, we are able to get a lot of value out of the back-end reporting without the add-on module. #### Cons I wish our Chase payment system could be integrated. #### Reasons for choosing Lightspeed Restaurant In the end, Lightspeed did not offer full integration with Chase, but came to the table with an offer on hardware that made it more attractive. #### Reasons for switching to Lightspeed Restaurant The previous system did not provide robust enough reporting and did not function when there was an interruption in the internet connection. --- ### Great Product - Overall rating: 5/5 - Reviewer: Richard M. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease. The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time. #### Cons Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue. --- Showing 1 - 10 of 216 Reviews [See All Reviews](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/) ## Lightspeed Restaurant Popular Comparisons [Restroworks vs Lightspeed Restaurant](https://www.softwareadvice.com/compare/77505-Restroworks/vs/422883-lightspeed-restaurant/)[Toast POS vs Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/vs/toast-pos/)[Lavu vs Lightspeed Restaurant](https://www.softwareadvice.com/retail/lavu-profile/vs/lightspeed-restaurant/)[TouchBistro vs Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/vs/touchbistro/)[Loyverse POS vs Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/vs/loyverse/)[Revel Systems vs Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/vs/revel/) [Compare All Alternatives](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/alternatives/) ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **32** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **26** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2067) Recently recommended **21** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (727) Recently recommended **16** times Stuck Between Options? 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