# Lightspeed Restaurant Software Reviews, Demo & Pricing - 2026

> Review of Lightspeed Restaurant Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/lightspeed-restaurant-profile

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Lightspeed Restaurant

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Overview

[Reviews](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/alternatives/)

# Lightspeed Restaurant 2026: Benefits, Features & Pricing

Wondering if Lightspeed Restaurant is right for your organization?

Our Restaurant POS Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Lightspeed Restaurant

4.4

[(215)](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/)

Pricing

Starting at $69.00 per month

### About Lightspeed Restaurant

Lightspeed Restaurant is a cloud-based point of sale (POS) solution for restaurants suitable for full-or quick-service restaurants, bars, nightclubs, hotel restaurants, cafes and more. Key features include floor management, customer tracking, inventory tracking, gift card support, offline mode and an iOS mobile app.

Lightspeed Restaurant enables users to create and update menus with photos and descriptions and incorporate cooking options and toppings into the menu, which will automatically factor into the cost of the product. The system links communication between the kitchen, wait and host staff in real time and management can control stock levels, track labor and monitor sales reports.

Each customer can be assigned to their own seat, and staff can merge or move tables in real time, even in the middle of a shift. Users can generate detailed sales and performance reports to track employee productivity and keep track of best-selling items, trends and customer habits.

Wondering if Lightspeed Restaurant is right for your organization?

Our Restaurant POS Software selection experts can help you in 15 minutes or less.

## Lightspeed Restaurant User Interface

## Popular Lightspeed Restaurant Alternatives

Main Product

Lightspeed Restaurant

4.4

[(215)](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.17Value for money
-   4.30Customer support
-   4.23Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)

4.9

[(627)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.63Value for money
-   4.72Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/)

4.1

[(553)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   3.83Value for money
-   3.68Customer support
-   4.11Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/)

4.2

[(370)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/)

Ratings Breakdown

-   4.21Ease of use
-   4.17Value for money
-   4.19Customer support
-   4.21Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

[Lavu](https://www.softwareadvice.com/retail/lavu-profile/)

4.2

[(259)](https://www.softwareadvice.com/retail/lavu-profile/reviews/)

Ratings Breakdown

-   4.34Ease of use
-   4.12Value for money
-   4.21Customer support
-   4.21Functionality

Pricing

Available upon request

Get Price

Alternative Product

[CAKE POS](https://www.softwareadvice.com/retail/cake-pos-profile/)

4.6

[(522)](https://www.softwareadvice.com/retail/cake-pos-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.51Value for money
-   4.58Customer support
-   4.39Functionality

Pricing

Starting at $69.00 per month

Get Price

## Lightspeed Restaurant Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Basic

$69.00

per month

Plan includes:

-   Customizable POS
-   Menu manager
-   Floor Plans
-   Insights
-   Integrated Payments
-   Take Out and Delivery
-   Single-View Reconciliation
-   CRM and Loyalty

Essential

$189.00

per month

Plan includes:

-   Online Ordering
-   Contactless Ordering
-   Order and Pay At Table
-   Lightspeed Live App
-   Multi-location Management
-   Advanced Inventory Management

Premium

$399.00

per month

Plan includes:

-   Multiple Revenue Center Support For Hotels
-   Raw API Access
-   Inventory Tracking

Enterprise

Pricing available upon request

Plan includes:

-   Personalized Software and Hardware Package
-   Unlimited Launch and Consultation Services
-   Dedicated Support Team
-   Dedicated Customer Success Manager

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Lightspeed Restaurant Features

-   Popular features found in Restaurant POS
    
    Delivery Management
    
    Electronic Payments
    
    Inventory Management
    
    Loyalty Program
    
    Mobile Access
    
    Multi-Location
    
    Online Ordering
    
    Order Entry
    
    Separate Checks
    
    Table Management
    
    Tips Management
    
-   More features of Lightspeed Restaurant
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Barcode/Ticket Scanning
    
    Billing & Invoicing
    
    Cash Management
    
    Clock In/Out
    
    Contact Management
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customizable Categories
    
    Delivery Tracking
    
    Discount Management
    
    eCommerce Management
    
    Employee Management
    
    For Bakeries
    
    For Bars/Clubs
    
    For iPad Devices
    
    For Restaurants
    
    Gift Card Management
    
    Invoice Management
    
    Marketing Automation
    
    Mobile App
    
    Offline Access
    
    Order Management
    
    Order Tracking
    
    Payment Processing
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Production Management
    
    Promotions Management
    
    QR Codes
    
    Real-Time Data
    
    Real-Time Reporting
    
    Receipt Management
    
    Recipe Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Restaurant POS
    
    Sales History
    
    Sales Management
    
    Sales Order Management
    
    Sales Reports
    
    Sales Tax Management
    
    Split Checks
    
    Stock Management
    
    Third-Party Integrations
    
    Time Clock
    
    Transaction History
    

## Lightspeed Restaurant Integrations

Frontdesk Anywhere

Integration rated undefined from -1 review

Cloudbeds

Integration rated undefined from -1 review

Flipdish

Integration rated undefined from -1 review

Apicbase Restaurant Management

Integration rated undefined from -1 review

Marketman

Integration rated undefined from -1 review

Combo

Integration rated undefined from -1 review

See all 22 integrations

## Lightspeed Restaurant User Reviews

Overall Rating

4.4

Ratings Breakdown

5

62%

4

24%

3

7%

2

3%

1

4%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.3

Functionality

4.2

Ondrej V.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Best POS I've used

5

We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production

Cons:

API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though.

Read More

VA

VAUGHN A.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2020

!!SMALL BUSINESS WARNING!! NOT FAIR

4

!!WARNING!!! THIS COMPANY IS NOT FAIR! They bundled in the loyalty program in our automatic renewal. We were looking into the addition to see if it fits our business. Another $800 was tacked on to our renewal for the Loyalty program that I did not authorize. They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording committing to the contract (they won't actual share the recording though). We have no need for this extra program at the moment, have not used it and do not plan to use it at this time as our business volume has a ceiling and the margins do not support it at this time. We understand the value in the loyalty program by cannot presently justify it. I have not worked for or worked with a company that does not work fairly with their customers. I do not recommend LightSpeed and am stuck with them for another 11 months and plan to find a better POS partner.

Ratings Breakdown

4

Ease of use

2

Value for money

1

Customer support

3

Functionality

Pros:

The software is comprehensive. Many add-ons are available at high costs.

Cons:

It can get complicated and takes some effort to train new staff. Support is good for the software although I have found that are led down the wrong path and wast time. Some of the representatives are not knowledgeable enough.

Reasons for choosing Lightspeed Restaurant

It was Canadian. It seemed like the best option at the time but of course the will sell you on anything upfront. !!MAKE SURE YOU CHOOSE A COMPANY THAT IS FAIR TO YOUR BUSINESS!! LIGHTSPEED IS A BAD POS BUSINESS PARTNER

Reasons for switching to Lightspeed Restaurant

At the time, NOBLY promised us Quickbooks integration (failed as it was not available in Canada yet) and they moved us to a Beta back end office which didn't work well at all.

Vendor Response

Hello Vaughn, We would like to apologize for your recent experience with Lightspeed and hope that we can work with you in order to get things moving in the right direction. We see that you have been in touch with our Customer Success team and we encourage you to continue working with them. Thank you, Lightspeed POS

Replied May 2020

Read More

AK

Assad K.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

How Lightspeed will help improve your business.

5

I signed up with Lightspeed back in Nov 2016 and I have never looked back. Lightspeed gives me accuracy and analysis. Through Lightspeed's data I was able to save costs through employee shrinkage. Combined with Lightspeed's great customer and tech support, you've got a winning combination that no one can beat.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

They are accuracy and analysis. With Lightspeed each and every order is entered with 100% accuracy, so you don't have to worry about wrong items or amounts being entered. And with their integrated system you can manage your inventory, and analyze your sales patterns. All because Lightspeed gives you sophisticated and detailed sales reports at your fingertips all while saving time and money and reducing costs.

Cons:

There was no onsite tutorial on how to access certain data, but a quick call with tech support and within a few minutes I mastered the system and where everything is placed.

Read More

JK

Joe K.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Lightspeed POS for Restaurant

5

Overall, our experience has been great, but no software is perfect. Their rates are comparable, but the customer support is phenomenal.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Lightspeed is sleek, very professional look and feel. Although it does take a number of buttons to run through a transaction, it's definitely an upgrade to what he had prior. The loyalty program integration is amazing, as customers earn points on the spot without any manual entry.

Cons:

Although not directly related to POS, their payment processing dose not allow partial refunds which causes us headaches at times.

Reasons for choosing Lightspeed Restaurant

Better reviews and integration with their loyalty program

Reasons for switching to Lightspeed Restaurant

Spotting connectivity, card reader wouldn't work.

Read More

SB

SHELLEY B.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Makes Perfect Sense!

5

We have been using Lightspeed for 2+ years now and absolutely love it! We are able to utilize many of their components to assist us not only in the basics (inventory, sales) but analytics and E-Comm. LS staff are very knowledgeable, friendly and quick to respond to our needs.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

We are able to customize according to our needs. We utilize many of the components and are constantly learning.

Cons:

Sometimes we have recommendations and submit them.

Reasons for choosing Lightspeed Restaurant

We chose LS for their willingness to assist us in determining if they were a good fit, their service and their price point.

Reasons for switching to Lightspeed Restaurant

Our program was old and not very useful to us anymore. We had grown exponentially.

Read More

PM

Peter M.

Verified reviewer

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Fantastic POS

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Lightspeed is very reliable, easy to program good functionality. In 3 years our POS has not crashed or stalled. Customer support is remarkable. The team is knowledgeable and professional. My questions are answered the same day.

Cons:

Most of the reporting is very good. I would like more one page style reports, for example all servers that worked yesterday lists total sales, category sales, average check. I can get this information but each server is listed separately so analysis is time consuming.

Reasons for choosing Lightspeed Restaurant

During the demo I felt Lightspeed had more features that would be beneficial to our restaurant.

Reasons for switching to Lightspeed Restaurant

Lightspeed would be simpler and had great customer support.

Read More

TV

Toby V.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Lightspeed at the speed of light!

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The set up was easy with great support from the staff at Lightspeed. Great ability to handle multiple floor plans, products, users and reporting. Very full featured software that should be able to handle any restaurant's business.

Cons:

It can be a little confusing when first starting to use the ordering piece on the ipad, a bigger learning curve than some other POS systems, but once you practice with it a bit, it makes sense.

Reasons for choosing Lightspeed Restaurant

It had all the functionality that we needed and the pricing was good and the support is phenomenal!

Reasons for switching to Lightspeed Restaurant

Square was not robust enough and their pricing for multiple order entry ipads was too high.

Read More

ST

SARAH T.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Would (and have) recommeded

5

With thoughtful planning and set up, we have seen a lot of value from the on-board features. We run a loyalty program using just the basic features of the POS.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The setup took time, but with good planning, we are able to get a lot of value out of the back-end reporting without the add-on module.

Cons:

I wish our Chase payment system could be integrated.

Reasons for choosing Lightspeed Restaurant

In the end, Lightspeed did not offer full integration with Chase, but came to the table with an offer on hardware that made it more attractive.

Reasons for switching to Lightspeed Restaurant

The previous system did not provide robust enough reporting and did not function when there was an interruption in the internet connection.

Read More

Richard M.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed January 2018

Great Product

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Being a Hospitality professional for 20 years I have dealt with numerous POS systems. Kounta is relatively straight forward and has the functionality and flexibility to run your business with ease. The support offered by Kounta day and night has been at an exceptional standard. The understanding and support during setup, implementation and to now has been a suprise in this all to modern world. This holistic approach will keep Kounta ahead of the pack for quite some time.

Cons:

Some of the language with respect to Hospitality is not not necessarily how we refer to how things are done in my experience however it is only a minor issue.

Read More

Cheryl C.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Real people who know their stuff

5

Impressed

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

From day one Kounta had the support and real sales staff in place to help me set it all up, even organising all the hardware, and saving me money. Support is brilliant. Love the app, easy to use, and staff have taken to it really quickly.

Cons:

The cost to add extra terminals is quite expensive.

Read More

Showing 1 - 10 of 215 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/)

## Lightspeed Restaurant Popular Comparisons

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[Compare All Alternatives](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/alternatives/)

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