What are LivePOS users saying about the software?
Read what people like you have said about using LivePOS software through verified user reviews
User Review Highlights
4.32
22 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"It's very easy to use and has lots of useful features. I like it that they have good reporting and great customer service."
"This product works like a charm and we never has any issues with it. It processes tasks quickly and efficiently."
"I like the fact that its easy to use. They don't get their client hopes high for anything."
"Worst part of this software is it’s error which happens occasionally. You need to restart the program in order to get rid off this problem every time."
"You have to install the register part on your computer that remains at the store. The bad part is if the computer goes down, you need to have another computer with this installed on it."
"Also why can’t I edit the note from past sales - this is the worst."
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Showing 1 - 22 of 22 reviews
Reign
Verified reviewer
Time used: More than 2 years
Review Source: GetApp
This review was submitted organically. No incentive was offered
January 2018
Simple and easy to use
Pros
I really like how livepos features helped in managing my multi location stores everyday. With this software I can completely track everything, whenever and wherever I am.
Rosaria
Company size: 2-10 employees
Industry: Retail
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Okay, but expect lots of glitches
Okay, but we switched away as it became too hard to use, too time consuming to fix errors, and could never figure out how to do purchase orders even with support helping us. There is no export button for your inventory, so they keep it captive if you choose to go somewhere else.
Pros
Has a lot of functions but if you don't know how to use them then you are wasting time. It really does a lot, more than we could have possibly learned. So if you love computers this is the pos for you. It hardly went down, but it did probably once a quarter while they were fixing a bug. We used the external credit card processor, so there were some errors at times.
Cons
You have to install the register part on your computer that remains at the store. The bad part is if the computer goes down, you need to have another computer with this installed on it. The admin part is accessible through the cloud and is great. Support will try to help you, but it's hit or miss. They have different levels of support so if you are not having an issue for awhile they will not let you speak to a higher level tech until you get so mad and request a supervisor.
Daria
Company size: 1 employee
Industry: Arts and Crafts
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2019
Meh
My experience with LivePOS is frustrating, it always fails with unknown error and always get stuck. The design of the program is childish. But it kind of works and that’s what I have to use when I work, but I prefer NOVA.
Pros
For basic every day sales it’s ok, nothing fancy.
Cons
It doesn’t have competition between employees or locations, you can’t check what the average price of the product type that you sell, you can’t open your own report from another day and can’t see all the products you sold in a nice organized way - you can only see a long list which is annoying. Also why can’t I edit the note from past sales - this is the worst.
Brittney
Verified reviewer
Time used: More than 2 years
Review Source: GetApp
January 2017
Simplicity
A great way of saving money is to find the best solution for your business. I found mine in LivePOS. I love how the system works hand in hand with the admin dashboard and helps me manage each location anywhere in the world using (just) my mobile phone
Pros
Customer assistance is excellent Real-time inventory management (Live inventory) User friendly
Cons
IOS apps/installation compatibility
Rupert
Verified reviewer
Time used: More than 2 years
Review Source: GetApp
This review was submitted organically. No incentive was offered
May 2018
Reliable
Pros
This is a great pos solution for my store. It helps in organizing every item and gives an accurate inventory report. I also like their customer support, they are very friendly and reliable.
Cons
In a couple of years using this software, there's really nothing that makes us uncomfortable using it.
Lauren Jane
Verified reviewer
Time used: More than 2 years
Review Source: GetApp
This review was submitted organically. No incentive was offered
April 2018
Amazing software
Pros
This software features are the best help we have in my multi-stores to make our everyday operations go smoothly. We have been using it for a couple of years now.
Cons
A little tough when it comes to handling things, but overall it's great. Very compatible in my multiple stores.
Helene
Company size: 11-50 employees
Industry: Retail
Time used: Less than 2 years
February 2017
Great POS System
LivePOS made such a big difference in my business since we used it.The system is easy to learn. Support team will surely assist you when you have questions on how to use the system.
Pros
I like the fact that its easy to use. They don't get their client hopes high for anything.
Cons
I like everything, even there's a little problem sometimes that they quickly solved.
Anonymous
Company size: 2-10 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2019
LivePos
Pros
LivePOS is a user friendly software. It is easy to use and it has simple design and theme.
Cons
Worst part of this software is it’s error which happens occasionally. You need to restart the program in order to get rid off this problem every time.
Paul
Time used: Less than 2 years
Review Source: Capterra
May 2017
This system is really helpful with our my everyday transactions.
Pros
It's very easy to use and has lots of useful features. I like it that they have good reporting and great customer service.
Renevie
Verified reviewer
Review Source: GetApp
This review was submitted organically. No incentive was offered
February 2018
Lx
Company size: 2-10 employees
Industry: Recreational Facilities and Services
Time used: Less than 12 months
Review Source: Capterra
November 2016
The Beast of all Enterprise Solutions
This software is a beast. So it is a bit of a learning curve, but the company is set up for mentoring and customizing the business set-up to utilize all the benefits of the software.
Pros
Live POS is an affordable, Web-based retail point-of-sale (POS) software solution. This system offers POS, customer and inventory management, and allows users to view sales, track inventory and manage business operations from anywhere with an Internet connection.
Nathan
Company size: 11-50 employees
Industry: Marketing and Advertising
Time used: Less than 2 years
Review Source: Capterra
October 2016
Amazing POS
LivePOS has the best features when compared with some other tools in this price. We have been using it for a year now and we have no problems what so ever. Would recommend this system.
Pros
User Friendly Fast Efficient Integrates easily
Cons
GUI can be improved a bit
Fern
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
September 2017
The Best is LivePOS
Pros
The features are working great in my store, I especially like their real-time inventory which is helpful for me.
Elva
Time used: Less than 2 years
Review Source: Capterra
July 2017
Easy to use POS
Pros
Livepos real-time inventory is the best for me. With this feature, I can completely track and manage my inventory.
Andrew
Industry: Retail
Time used: Less than 2 years
September 2016
Good service provided by LivePOS at an affordable price
Pros
Dashboard and reporting has all the features that are needed. Vendor support is available on time whenever needed.
Cons
Interface of the software is a little tough for a non techy like me, but still i get along well with it.
Angela Linda
Company size: 501-1,000 employees
Industry: Retail
Time used: Less than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
LivePOS is good
Pros
It keeps the inventory well-tracked as well as it is really organized and easy to use.
Cons
So far, none.
Jad
Company size: 201-500 employees
Industry: Building Materials
Time used: Less than 6 months
January 2017
We are all using LivePOS
I am part of a franchise and we are all using LivePOS. Had some issues in the beginning but most of it was training related. They have a lot of stuff in there. Good system.
Pros
Technical support team is always available to help with any inquiries since it has a lot of features.
Cons
Nothing so far.
Sierra
Time used: Free Trial
Review Source: Capterra
March 2017
Simple, Easy to Use and Helpful POS
Every tutorial videos in here are well explained with lots of details that I can easily understand. It really helped me to operate smoothly the software. There are also few things I don't know how to operate but with the help of their support team, I can now easily manage everything.
Corinne
Time used: Free Trial
Review Source: Capterra
February 2017
One of the BEST POS
This software is one of the reason why my business been so successful. Livepos is really a big help to my business. It's been so easy for us to work with livepos. I can save time and their support team is great.
Vanessa
Industry: Retail
Time used: Less than 6 months
August 2016
Best POS I have every used.
Pros
This product works like a charm and we never has any issues with it. It processes tasks quickly and efficiently.. Would highly recommend it.
Cons
A little tough when it comes to handling things but overall very good.
Erin
Time used: Free Trial
Review Source: Capterra
August 2015
Crashes, looses data, periodically have no access at all, interface is clunky like a high project.
The only pro is that it is in my store and it works most of the time. When it doesnt work, it is useless costing us real money. I have lost over 10000.00 in real sales since I started using this system. Currently I cant process any credit cards, going on 3 days. They dont care at all. I could go on and on, like how the inventory system is click intensive, non intuitive, very slow and clunky.
Doug
Time used: Free Trial
Review Source: Capterra
April 2015
LivePOS Summary
Many missing items. Email receipts does not capture customer info. Exporting data to Excel is problematic (exports numbers as text). Can not ring up an item at "zero" for a replacement or give away.
