About LivePOS

Live POS is a cloud-based retail point-of-sale (POS) solution that helps users to manage their day-to-day business operations, manage relationships with their customers and process financial transactions. The solution offers POS, customer and inventory management and allows users to view sales, track inventory and manage their business operations. Live POS caters to small and midsize businesses in retail industries, including bookstores, electronics retailers, jewelry stores, pawn shops and liquor stores. The solution also offers an offline mode that helps businesses to service their customers when internet connectivity is not available. Data is stored locally and sent to Live POS servers once the connection is restored. Live POS offers users a real-time dashb...
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LivePOS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 22 reviews

Reign

Verified reviewer

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

Simple and easy to use

Pros

I really like how livepos features helped in managing my multi location stores everyday. With this software I can completely track everything, whenever and wherever I am.

Rosaria

Company size: 2-10 employees

Industry: Retail

Time used: Less than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2019

Okay, but expect lots of glitches

Okay, but we switched away as it became too hard to use, too time consuming to fix errors, and could never figure out how to do purchase orders even with support helping us. There is no export button for your inventory, so they keep it captive if you choose to go somewhere else.

Pros

Has a lot of functions but if you don't know how to use them then you are wasting time. It really does a lot, more than we could have possibly learned. So if you love computers this is the pos for you. It hardly went down, but it did probably once a quarter while they were fixing a bug. We used the external credit card processor, so there were some errors at times.

Cons

You have to install the register part on your computer that remains at the store. The bad part is if the computer goes down, you need to have another computer with this installed on it. The admin part is accessible through the cloud and is great. Support will try to help you, but it's hit or miss. They have different levels of support so if you are not having an issue for awhile they will not let you speak to a higher level tech until you get so mad and request a supervisor.

Daria

Company size: 1 employee

Industry: Arts and Crafts

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

February 2019

Meh

My experience with LivePOS is frustrating, it always fails with unknown error and always get stuck. The design of the program is childish. But it kind of works and that’s what I have to use when I work, but I prefer NOVA.

Pros

For basic every day sales it’s ok, nothing fancy.

Cons

It doesn’t have competition between employees or locations, you can’t check what the average price of the product type that you sell, you can’t open your own report from another day and can’t see all the products you sold in a nice organized way - you can only see a long list which is annoying. Also why can’t I edit the note from past sales - this is the worst.

Brittney

Verified reviewer

Time used: More than 2 years

Review Source: GetApp

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2017

Simplicity

A great way of saving money is to find the best solution for your business. I found mine in LivePOS. I love how the system works hand in hand with the admin dashboard and helps me manage each location anywhere in the world using (just) my mobile phone

Pros

Customer assistance is excellent Real-time inventory management (Live inventory) User friendly

Cons

IOS apps/installation compatibility

Rupert

Verified reviewer

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2018

Reliable

Pros

This is a great pos solution for my store. It helps in organizing every item and gives an accurate inventory report. I also like their customer support, they are very friendly and reliable.

Cons

In a couple of years using this software, there's really nothing that makes us uncomfortable using it.

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