--- title: "OpenTable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OpenTable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OpenTable is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/opentable-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) / OpenTable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hospital-management/opentable-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hospital-management/opentable-profile/alternatives/) # OpenTable User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 1,322 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.5/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 991 reviews (75%) - 4 stars: 275 reviews (21%) - 3 stars: 45 reviews (3%) - 2 stars: 5 reviews (0%) - 1 star: 6 reviews (0%) ### Most mentioned pros - The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. - I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. - My favorite thing about OpenTable is that you can make reservations directly through the app, and you get email reminders up to the date of the reservation. ### Most mentioned cons - Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords. - I find it hard sometimes to access menus. - Far too expensive, customer service was deplorable, and their arrogance was overwhelming. ## OpenTable customer reviews Showing reviews 1-25 of 1,322 (page 1). ### Easy to use - Overall rating: 5/5 - Reviewer: Sara A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas. #### Cons It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable --- ### Event review - Overall rating: 4/5 - Reviewer: Meg H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Everything in one place including reviews for our six locations, marketing and reporting #### Cons Lack of customization with marketing, reporting, experiences and other daily uses #### Reasons for switching to OpenTable Too many technical glitches causing issues in bookings --- ### Opentable is amazing!! - Overall rating: 5/5 - Reviewer: Caitlin W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I can just get onto my phone and make a reservation super easily. I’ve never had an issue. #### Cons Like I mentioned before, I’ve never had any issues with this software. It’s super helpful --- ### Great App for Easy Reservations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy and convenient reservations at many great restaurants. Also allows you to see the reviews of the space on the same platform which is great. #### Cons Not many dislikes, only note is that if you don't have location services enabled the app is not as easy to navigate. --- ### A Trusted Tool for Restaurant Visibility and Reservations - Overall rating: 5/5 - Reviewer: Radha S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. #### Cons What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. --- ### Excellent map interface for finding nearby restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area. #### Cons Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation. --- ### Great as a secondary platform - Overall rating: 5/5 - Reviewer: Ilaria L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a restaurant point of view, you would need a platform that automate most of the action without checking every single minute. It is very useful to boost last minute reservations, however not ideal as a main booking platform. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros OpenTable is a good platform for bookings management. It has a great look from guests point of view. Customer support is always very fast and responsive. #### Cons OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself. Reporting section quite difficult to use. --- ### The best for bookings and reservations! - Overall rating: 5/5 - Reviewer: Jason A. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options. #### Cons Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend. --- ### Opentable - great product - Overall rating: 5/5 - Reviewer: Elizabeth H. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am very happy with OpenTable. I wish more restaurants used it so that it would be a one stop shop. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hi, I love OpenTable. It makes it very easy to reserve dinner reservations without having to call and be put on hold. #### Cons The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again. --- ### Does the hardwork for you! - Overall rating: 4/5 - Reviewer: Will B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis. #### Cons I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis. --- ### Love Open Table! - Overall rating: 5/5 - Reviewer: Kathryn B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OpenTable is wonderful, not only do they have fast and professional customer service, they're also improving the software everyday. I love that we can train our hosts quickly and use the software to make it an enjoyable dining experience for our guests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From a sales perspective, Open Table is fantastic at making sure we have plotted the proper rooms for private events. It is constantly making suggestions and making sure we're in the right time slots for turning tables. For our FOH manangers, it is very easy to train on which makes it less time consuming in the host training process. Guest center is also a great hub to check reviews, see your seating from an app on your phone and make any changes on the go. Love the pop up function and notes section to make sure our hosts have all the information they need. OTrestaurant.com is also wonderful to make sure we have all the right marketing tools turned on and become available to our guests. It is important that our guests have an ease of use to make a reservation and with the bonus points they receive from booking on open table it is just a plus for us to use the software. #### Cons Not a con, but we would love to see Open Table integrate with private dining software to make plotting private events faster. #### Reasons for choosing OpenTable Point system that our guests like for loyalty, ease of use, customer service, guest center function. #### Vendor response Hi Kathryn, thanks so much for taking the time to write a review! Replied August 2019 --- ### Sisserou's Restaurant - Overall rating: 4/5 - Reviewer: Ilana V. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The POS integration and that it is widely used by patrons as a go to reservation source. #### Cons Would like more customizable reporting features on the back end and shortcut features on the floorplan view for hosts. We used Yelp prior to switching to OpenTable and their user interface for hosts had more shortcut features that our hosts do miss. #### Reasons for switching to OpenTable Integration with Toast and given a flat rate fee. --- ### OpenTable for the win - Overall rating: 5/5 - Reviewer: Kelly B. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s a great booking system. OpenTable provides accurate ratings and feedback to make sure you are aware of your dining options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about OpenTable is the simplicity of the app #### Cons I don’t have any cons at this time for OpenTable --- ### OpenTable - Super Convenient Restaurant Reservation Tool - Overall rating: 5/5 - Reviewer: Sara R. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent. I use it all the time for easy restaurant reservations. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is an easy and convenient way to reserve tables at your favorite restaurants and cancel/reschedule reservations. #### Cons Sometimes you have to enter your credit card information for certain reservations and you are charged if you cancel. --- ### Easy to Use Reservation tool - Overall rating: 5/5 - Reviewer: Aiden A. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simple ui, easy to understand and use. Fairly reliable #### Cons No real complaints, I have experienced issues with scheduling however. --- ### Its the main star - but I wouldn't go all in - Overall rating: 4/5 - Reviewer: Julia S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to use and to customize. I like the mobile app on the client side. Cover flow helps with booking management. Guest data is not as robust as other platforms. Its worth using in conjunction with platform of choice so as to capture all guests #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Most widely used platform makes it very powerful. Easy to use booking widget and making campaigns. #### Cons Very expensive if you can't route guests to book direct with your booking widget. Customer service has really gone downhill in the last few years. --- ### Love the App and Love the Rewards System - Overall rating: 5/5 - Reviewer: Vincent E. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using OpenTable for over six years (since 2018). I have accumulated wealth of points, rewards, and enjoy OpenTable VIP status and absolutely love my experince with this app. I only wish that more restaurants would adopt the app for their reservation system because it is so easy to use. Everytime I use to app, I always have my table waiting when I arrive at the restaurant. Beautiful! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love that OpenTable is so intuitive and easy to use to book reservations. I have been using OpenTable since 2018 and have accummulated OpenTable VIP status with over 150+ booked and completed reservations. They have an awesome rewards system where you can redeem OpenTable points for cool things like Amazon gift cards. #### Cons I have one "if only" for OpenTable. If only. . .you could change the day of a reservation that is already booked, it would be GREAT! Currently, you can only change the time of the reservation. You cannot add people and you cannot change the day to an already booked reservation. You have to go in and cancel to start over. --- ### OpenTable is the Industry Standard. - Overall rating: 4/5 - Reviewer: Cynthia C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience as a hostess in a high end jazz club has been great. Once you get the drift of using Open Table, it's easy to use and implement, easy to change tables around and has been an excellent source of information because it stores history on any client that is entered into the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The features most liked are the customer history, ability to bypass the standard programming for a table and put in special requests. I also like the ease of which you can change a floor plan and number the tables to accommodate various special occasion situations. And I like the ability to no-show a client and they receive that response. Also like the ability to enter in special codes like anniversary, birthday, special event, gluten free, etc. This all helps us to give the client a superior experience. #### Cons The system is only as good as what is programmed into it. You have to learn the tricks and tips to move around the Open Table system in order to get past what it tells you upfront. --- ### Open Table is critical for managing reservations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is the best table reservation system I have trialed. It replaced the old school method where guests had to call and try to talk to someone about availability and it is so much more effective. I don't know how we operated without it for so many years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is the go-to for table reservations for restaurants. It is easy to use and the restaurant staff has easy visibility to the planned seating for the night. It really helps customers have a great dinner service because there is one less thing they have to worry about. #### Cons The reservation process for the customer can be a little frustrating. The software will only show a 1 -2 hour window on either side of your "target" reservation time. So you have to do the "trial & error" method to find a date / time that works. #### Reasons for switching to OpenTable The self-managed process was ineffective and we often missed reservations. We no longer have that issue! --- ### OpenTable is a user friendly application that helps make booking easy. - Overall rating: 5/5 - Reviewer: Sylvia H. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I've had a pretty good experience using OpenTable, no big issues as i've never been double booked which is my biggest fear. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I personally like the ease of use that OpenTable gives to users. For people who are usually on the go this is something that anyone can get their hands on. #### Cons No much that I don't like about OpenTable. Only thing that would be interesting is showcasing their other features. --- ### OpenTable Review - Overall rating: 5/5 - Reviewer: Alexandra C. - Verified reviewer: Yes - Industry: Market Research - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Love it! Would recommend to anyone because it has something for everyone! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use OpenTable at least once a week to book reservations for either myself & my boyfriend or a group of friends and I absolutely love it. The best parts of the application are that you can customize what you're looking for (this is specifically helpful for dates/times and different types of food), keep track of your reservations and save favorites. I also love that you can share the reservation with other attendees and that it populates directly to your Google calendar so you never forget what you've booked! #### Cons The only thing that I dislike about OpenTable is that it does not include all restaurants in the area. I know that this is not the fault of OpenTable itself and that these restaurants have not signed up to use the application - but it just makes the whole process of finding a reservation more limited/difficult, especially when in a new area. --- ### OpenTable is Imperative in this Day & Age - Overall rating: 5/5 - Reviewer: Kimberly C. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I find that OpenTable is a very good option for reservations and that my notes for special instructions are always followed. I also love the reward system. It is fun to build up points and receive Amazon gift cards after so many points are earned. It is also cool that they have the menus available to peruse before you arrive as well as special "experience" options that you can choose at some of the restaurants. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user-friendly, the calendar option is great, and the ability to invite guests is fantastic. I use OpenTable almost every day. I travel for work and use OpenTable to book all of my lunch and dinner meetings for my clients when possible. I love the rewards program, receiving Amazon gift cards every so often is always fun. I also really enjoy learning about new restaurants in the area I live in and in the towns, I am visiting for work or on vacation. The "experience" option is also fun and tells you a little bit more about each restaurant as you make your reservation. #### Cons The only two complaints that I have is that some restaurants pull open seating on certain days and that all restaurants so not participate in Open table. --- ### Makes your restaurant booking easy and secure! - Overall rating: 5/5 - Reviewer: Abigail T. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it is a great system that is easy to navigate. I like how there is incentives attached to it in order to keep restaurants and their guests to use it. Also, I usually never have a problem with my bookings over OpenTable - when I arrive at a restaurant, my booking is always accurate. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The layout of the site is easy to navigate and use when it comes to booking a reservation, especially at restaurants that are popular and hard to get a table at if you simply walked it. You can book for dates in advance, easily book a table for the amount of guests that are needed and you can sometimes book a table in a certain area of the restaurant (depending if the specific restaurant allows for it on OpenTable). You can also gain points if you use the site frequently that can be converted into giftcards! #### Cons I'm still wary of the keeping of credit card information on the site, but it is understandable to keep incase of a no-show/late cancellation fee. --- ### OpenTable Review - Overall rating: 5/5 - Reviewer: Kiersten M. - Verified reviewer: Yes - Industry: Restaurants - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love the ease of use both through the website and app and that you are able to earn points. #### Cons I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself. --- ### I love the ease of making reservations and know I can depend on OpenTable for accuracy. - Overall rating: 5/5 - Reviewer: Sheri F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered The main problem solved is time. No one wants to use a phone to make a call more than they have to, and they certainly don't like to have to wait. OpenTable helps with making reservations quickly and effortlessly. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros OpenTable is very easy to use. While I'm a little computer savvy, I've no patience for sites that are glitchy or too complicated. I'm able to make my reservations easily, choosing the time and the number of people and can also, when necessary, make special requests. I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they can count on me. And best of all, it's quick; no more waiting on hold, no conversation over the loud noises of the restaurant. I also love the text / email reminders. This is a big help with a busy schedule; it's one less thing to keep track of. #### Cons I honestly can't think of anything that can be improved. Everything has worked smoothly thus far. ## More reviews [Next reviews](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/?page=2) --- OpenTable Reviews, Pros and Cons - 2026 Software Advice