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> Reviews of OpenTable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OpenTable is a good fit for you!

Source: https://www.softwareadvice.com/retail/opentable-profile/reviews/

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OpenTable Reviews

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# OpenTable User Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(990)

4

(275)

3

(45)

2

(5)

1

(6)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.5

Value for money

4.6

Functionality

4.6

* * *

### Pros

"The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations."

"I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience."

"My favorite thing about OpenTable is that you can make reservations directly through the app, and you get email reminders up to the date of the reservation."

### Cons

"Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords."

"While the platform is generally reliable, there have been occasions when I arrived at a restaurant only to find that the reservation hadn’t been properly communicated or confirmed on their end."

"It would crash on my phone every now and again, typically when I’m out of internet range."

* * *

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OpenTable Reviews, Pros and Cons - 2026 Software Advice