--- title: "OpenTable Software Reviews, Demo & Pricing - 2026" description: "Review of OpenTable Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/opentable-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / OpenTable Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hospital-management/opentable-profile/alternatives/) # OpenTable Review From $149-$499/month Free version Free trial 3 plans Wondering if OpenTable is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview OpenTable 4.7 [(1322)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Pricing Starting at $149.00 flat rate per month ### About OpenTable OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success. Wondering if OpenTable is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## OpenTable User Interface ## Popular OpenTable Alternatives Main Product OpenTable 4.7 [(1322)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1188)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/) 4.9 [(101)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.78Value for money - 4.91Customer support - 4.72Functionality Pricing Available upon request Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2994)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Available upon request Get Price Alternative Product [Semper](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/) 4.3 [(138)](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.43Value for money - 4.60Customer support - 4.25Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5760)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price ## OpenTable Pros and Cons We analyzed 1,322 verified reviews for OpenTable to find out what actual users really think. Select to learn more Intuitive And Accessible Interface The platform is designed for straightforward navigation, making it easy for both diners and restaurant staff to use. Users appreciate the simple setup, clear options, and fast learning curve, which helps streamline tasks and reduce hassle. Streamlined Reservation Management Tools OpenTable makes booking restaurant tables quick and simple, letting users search, reserve, and manage reservations with just a few clicks. Features like reminders, calendar integration, and extensive restaurant listings help diners plan easily and avoid wait times. Convenient Mobile And Desktop Access OpenTable offers a user-friendly mobile app and multi-platform support, allowing reservations and changes from phones, tablets, or computers. Users value skipping phone calls, saving time, and managing bookings on the go with just a few taps. High Costs For Businesses OpenTable's pricing is frequently cited as expensive compared to competitors, with high monthly fees and per-person charges. Many users feel the cost outweighs the value, making it a concern for restaurants and venues. Interface And Performance Challenges Users mention that OpenTable's interface can feel outdated and unintuitive, with occasional glitches, slow loading, and lag during busy times. Learning the system can be overwhelming, and some regions lack adequate support or features. Unclear And Limited Rewards System The rewards program is often described as confusing and difficult to use, with slow point accumulation and unclear redemption processes. Many users feel the incentives are weak and not compelling enough to encourage continued use. ## OpenTable Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Basic $149.00 flat rate, per month No plan information available Core $299.00 flat rate, per month No plan information available Pro $499.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OpenTable Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of OpenTable Access Controls/Permissions Activities Booking Alerts/Notifications API Availability Management Barcode/Ticket Scanning Billing & Invoicing Booking Notes Contact Database Credit Card Processing Customer Database Customer History Customizable Reports Customizable Templates Delivery Estimate Delivery Management Electronic Payments Email Reminders Employee Management Event Scheduling Food Delivery Dispatching Forecasting For Restaurants Gift Card Management Kitchen/Menu Management Loyalty Program Menu Builder Mobile Booking Mobile Payments Online Booking Online Ordering Online Payments Online Reservations Order Entry Order Management Order Tracking Payment Processing Performance Metrics Point of Sale (POS) Point of Sale (POS) Integration QR Codes Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Updates Reminders Reporting & Statistics Reservations Management Reviews Management Rewards Management Room Booking Sales Trend Analysis SMS Messaging Social Media Integration Social Promotion Table Management Third Party Booking Third-Party Integrations Wait List Management Website Integration ## OpenTable User Reviews ## OpenTable customer ratings - Overall rating: 4.7/5 - Total reviews: 1,322 ### Rating distribution - 5 stars: 991 reviews (75%) - 4 stars: 275 reviews (21%) - 3 stars: 45 reviews (3%) - 2 stars: 5 reviews (0%) - 1 star: 6 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.5/5 - Functionality: 4.6/5 --- ### Easy to use - Overall rating: 5/5 - Reviewer: Sara A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas. #### Cons It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable --- ### Event review - Overall rating: 4/5 - Reviewer: Meg H. - Verified reviewer: Yes - Industry: Restaurants - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Everything in one place including reviews for our six locations, marketing and reporting #### Cons Lack of customization with marketing, reporting, experiences and other daily uses #### Reasons for switching to OpenTable Too many technical glitches causing issues in bookings --- ### Opentable is amazing!! - Overall rating: 5/5 - Reviewer: Caitlin W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like that I can just get onto my phone and make a reservation super easily. I’ve never had an issue. #### Cons Like I mentioned before, I’ve never had any issues with this software. It’s super helpful --- ### Great App for Easy Reservations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy and convenient reservations at many great restaurants. Also allows you to see the reviews of the space on the same platform which is great. #### Cons Not many dislikes, only note is that if you don't have location services enabled the app is not as easy to navigate. --- ### A Trusted Tool for Restaurant Visibility and Reservations - Overall rating: 5/5 - Reviewer: Radha S. - Verified reviewer: Yes - Industry: Legal Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. #### Cons What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. --- ### Excellent map interface for finding nearby restaurants - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area. #### Cons Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation. --- ### Great as a secondary platform - Overall rating: 5/5 - Reviewer: Ilaria L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. From a restaurant point of view, you would need a platform that automate most of the action without checking every single minute. It is very useful to boost last minute reservations, however not ideal as a main booking platform. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros OpenTable is a good platform for bookings management. It has a great look from guests point of view. Customer support is always very fast and responsive. #### Cons OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself. Reporting section quite difficult to use. --- ### The best for bookings and reservations! - Overall rating: 5/5 - Reviewer: Jason A. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options. #### Cons Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend. --- ### Opentable - great product - Overall rating: 5/5 - Reviewer: Elizabeth H. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I am very happy with OpenTable. I wish more restaurants used it so that it would be a one stop shop. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hi, I love OpenTable. It makes it very easy to reserve dinner reservations without having to call and be put on hold. #### Cons The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again. --- ### Does the hardwork for you! - Overall rating: 4/5 - Reviewer: Will B. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis. #### Cons I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis. --- Showing 1 - 10 of 1322 Reviews [See All Reviews](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) ## OpenTable Popular Comparisons [Booqable vs OpenTable](https://www.softwareadvice.com/retail/booqable-profile/vs/opentable/)[Now Book It vs OpenTable](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/opentable/)[Semper vs OpenTable](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/vs/opentable/)[Acuity Scheduling vs OpenTable](https://www.softwareadvice.com/medical/acuity-profile/vs/opentable/)[Carbonara vs OpenTable](https://www.softwareadvice.com/retail/carbonara-profile/vs/opentable/)[Simphony POS vs OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/vs/oracle-micros-simphony-pos-system-for-restaurants/)[Toast POS vs OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/vs/toast-pos/)[CAKE POS vs OpenTable](https://www.softwareadvice.com/retail/cake-pos-profile/vs/opentable/) [Compare All Alternatives](https://www.softwareadvice.com/hospital-management/opentable-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **20** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (480) Recently recommended **16** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **16** times [rezStream](https://www.softwareadvice.com/vacation-rental/rezstream-profile/) **4.7** (118) Recently recommended **13** times Stuck Between Options? 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