# OpenTable Software Reviews, Demo & Pricing - 2026 > Review of OpenTable Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/opentable-profile --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / OpenTable Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/)[Alternatives](https://www.softwareadvice.com/hospital-management/opentable-profile/alternatives/) # OpenTable 2026: Benefits, Features & Pricing Wondering if OpenTable is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview OpenTable 4.7 [(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Pricing Starting at $149.00 per month ### About OpenTable OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 60,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success. Wondering if OpenTable is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## OpenTable User Interface ## Popular OpenTable Alternatives Main Product OpenTable 4.7 [(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.63Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1162)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.74Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Now Book It](https://www.softwareadvice.com/waitlist/now-book-it-profile/) 4.9 [(100)](https://www.softwareadvice.com/waitlist/now-book-it-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.78Value for money - 4.91Customer support - 4.73Functionality Pricing Available upon request Get Price Alternative Product [Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/) 4.0 [(2992)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.63Value for money - 3.82Customer support - 4.00Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Semper](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/) 4.3 [(138)](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 4.43Value for money - 4.60Customer support - 4.25Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) 4.8 [(5747)](https://www.softwareadvice.com/medical/acuity-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.65Value for money - 4.65Customer support - 4.65Functionality Pricing Starting at $20.00 per month Get Price ## OpenTable Pros and Cons We analyzed 1,320 verified reviews for OpenTable to find out what actual users really think. Select to learn more Intuitive And Accessible Interface The platform is designed for straightforward navigation, making it easy for both diners and restaurant staff to use. Users appreciate the simple setup, clear options, and fast learning curve, which helps streamline tasks and reduce hassle. Streamlined Reservation Management Tools OpenTable makes booking restaurant tables quick and simple, letting users search, reserve, and manage reservations with just a few clicks. Features like reminders, calendar integration, and extensive restaurant listings help diners plan easily and avoid wait times. Convenient Mobile And Desktop Access OpenTable offers a user-friendly mobile app and multi-platform support, allowing reservations and changes from phones, tablets, or computers. Users value skipping phone calls, saving time, and managing bookings on the go with just a few taps. High Costs For Businesses OpenTable's pricing is frequently cited as expensive compared to competitors, with high monthly fees and per-person charges. Many users feel the cost outweighs the value, making it a concern for restaurants and venues. Interface And Performance Challenges Users mention that OpenTable's interface can feel outdated and unintuitive, with occasional glitches, slow loading, and lag during busy times. Learning the system can be overwhelming, and some regions lack adequate support or features. Unclear And Limited Rewards System The rewards program is often described as confusing and difficult to use, with slow point accumulation and unclear redemption processes. Many users feel the incentives are weak and not compelling enough to encourage continued use. ## OpenTable Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Basic $149.00 flat rate, per month No plan information available Core $299.00 flat rate, per month No plan information available Pro $499.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OpenTable Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of OpenTable Access Controls/Permissions Activities Booking Alerts/Notifications API Availability Management Barcode/Ticket Scanning Billing & Invoicing Booking Notes Contact Database Credit Card Processing Customer Database Customer History Customizable Reports Customizable Templates Delivery Estimate Delivery Management Electronic Payments Email Reminders Employee Management Event Scheduling Food Delivery Dispatching Forecasting For Restaurants Gift Card Management Kitchen/Menu Management Loyalty Program Menu Builder Mobile Booking Mobile Payments Online Booking Online Ordering Online Payments Online Reservations Order Entry Order Management Order Tracking Payment Processing Performance Metrics Point of Sale (POS) Point of Sale (POS) Integration QR Codes Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Updates Reminders Reporting & Statistics Reservations Management Reviews Management Rewards Management Room Booking Sales Trend Analysis SMS Messaging Social Media Integration Social Promotion Table Management Third Party Booking Third-Party Integrations Wait List Management Website Integration ## OpenTable User Reviews Overall Rating 4.7 Ratings Breakdown 5 75% 4 21% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.6 Customer support 4.5 Functionality 4.6 Julio G. Verified reviewer Photography Self-Employed Used monthly for more than 2 years Review source Reviewed August 2024 Love using open table 5 It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things. Cons: As of right now, I don't have any issues with open table. Read More MH Meg H. Verified reviewer Restaurants 501-1000 employees Used weekly for more than 2 years Review source Reviewed April 2025 Event review 4 Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Everything in one place including reviews for our six locations, marketing and reporting Cons: Lack of customization with marketing, reporting, experiences and other daily uses Reasons for switching to OpenTable Too many technical glitches causing issues in bookings Read More SA Sara A. Verified reviewer Restaurants 11-50 employees Used daily for more than 2 years Review source Reviewed April 2024 Easy to use 5 Previously 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It does generate leads and has many features regarding timing, merging tables, turning on and off dining areas. Cons: It can get expensive. $250 per month for service, $1 (or more) for every diner booked from OpenTable Read More IL Ilaria L. Verified reviewer Hospitality 51-200 employees Used daily for more than 2 years Review source Reviewed November 2025 Great as a secondary platform 5 From a restaurant point of view, you would need a platform that automate most of the action without checking every single minute. It is very useful to boost last minute reservations, however not ideal as a main booking platform. Ratings Breakdown 5 Ease of use 5 Customer support 3 Functionality Pros: OpenTable is a good platform for bookings management. It has a great look from guests point of view. Customer support is always very fast and responsive. Cons: OpenTable does not integrate anymore with SevenRooms, therefore it has increase the workload on the platform itself. Reporting section quite difficult to use. Read More JA Jason A. Verified reviewer Government Administration 201-500 employees Used monthly for more than 2 years Review source Reviewed January 2026 The best for bookings and reservations! 5 I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options. Cons: Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend. Read More AF Abbie F. Verified reviewer Sports 2-10 employees Used weekly for more than 2 years Review source Reviewed July 2025 AWESOME - it's such a great product 5 Ratings Breakdown 5 Ease of use 5 Value for money 2 Customer support 5 Functionality Pros: OBSESSED - I use it so much. I love the ability to reserve a table and give a notification to the restaurant for special reservations (i.e. birthdays)! Cons: Not all restaurants are on it. I wish everyone would have their restaurant connected with Open Table. Read More AS Aimee S. Verified reviewer Transportation/ Trucking/ Railroad 2-10 employees Used monthly for more than 2 years Review source Reviewed June 2025 Last minute dinner plans? no problem! 5 Open table is a great app for finding a restaurant, especially last minute or at a busy time. You can see what each restaurant offers and read reviews and find out who has a table you can reserve at the time you need it. It makes the reservation for you, so you don't have to call around to get a table. We have discovered new places they we really enjoyed by using this app. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: Easy to use and many restaurants to choose from. Available reservations and wait lists help us decide where to eat. Cons: Some places are not on the app or don't take reservations, so it can't really help with those, but at least it gives reviews to help you know if you will like it. Read More EH Elizabeth H. Verified reviewer Accounting Self-Employed Used monthly for more than 2 years Review source Reviewed December 2025 Opentable - great product 5 Overall I am very happy with OpenTable. I wish more restaurants used it so that it would be a one stop shop. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Hi, I love OpenTable. It makes it very easy to reserve dinner reservations without having to call and be put on hold. Cons: The cons about opentable are the annoying texts, reminding me that I have a reservation over and over again. Read More VR Verified Reviewer Retail 1001-5000 employees Used monthly for more than 2 years Review source Reviewed June 2025 Announce Your Presence 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy to use for end users. Provides tremendous value and makes restaurants more appealing. OpenTable is an essential part of any restaurant's marketing strategy. Cons: Categorization can be a challenge. Some places don't benefit from being pigeonholed as their creations aspire to work outside of traditional boundaries. Read More WB Will B. Verified reviewer Arts and Crafts 2-10 employees Used monthly for less than 6 months Review source Reviewed January 2026 Does the hardwork for you! 4 Useful in the sector to understand customer behaviour in relation to booking. Helpful when making changes to website, reservations or overall availability. Will continue to use it and hope it grows in the sector. Inspires trust too! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Open Table is easy to use, helpful when editing reservations, straightforward for Customer Communication and free of bugs and issues. It is useful for tracking customer behaviour regarding bookings and overall data analysis. Cons: I would like greater depth of detail regarding customer data analysis, source of visit, time spent, repeat customer, payment etc. This would then be supported even better with AI powered analysis. Read More Showing 1 - 10 of 1320 Reviews [See All Reviews](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) ## OpenTable Popular Comparisons [Booqable vs OpenTable](https://www.softwareadvice.com/retail/booqable-profile/vs/opentable/)[Now Book It vs OpenTable](https://www.softwareadvice.com/waitlist/now-book-it-profile/vs/opentable/)[Semper vs OpenTable](https://www.softwareadvice.com/hotel-management/hospitality-software-profile/vs/opentable/)[Acuity Scheduling vs OpenTable](https://www.softwareadvice.com/medical/acuity-profile/vs/opentable/)[Servme vs OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/vs/servme/)[Carbonara vs OpenTable](https://www.softwareadvice.com/retail/carbonara-profile/vs/opentable/)[Simphony POS vs OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/vs/oracle-micros-simphony-pos-system-for-restaurants/)[Toast POS vs OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/vs/toast-pos/)[CAKE POS vs OpenTable](https://www.softwareadvice.com/retail/cake-pos-profile/vs/opentable/) [Compare All Alternatives](https://www.softwareadvice.com/hospital-management/opentable-profile/alternatives/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (217) Recently recommended **23** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (342) Recently recommended **16** times [Mews](https://www.softwareadvice.com/hotel-management/mews-commander-profile/) **4.6** (59) Recently recommended **14** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (129) Recently recommended **11** times Stuck Between Options? 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