AmberPOS vs POSExpress
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.6 / 5
Value for Money
4.1 / 5
N/A
Customer Support
4.1 / 5
4.8 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
September 9, 2022
October 1, 2014
Pros/Cons
Pros
- It's easy to use, has logical concepts, is user-friendly, and is very affordable compared to other systems. The vendor has been excellent with training and followup questions.
- I am very happy with the software and service from AmberPOS. I have specialized needs for my POS and PacificAmber Technologies have been especially responsive with regards to customization.
- The team support has truly been wonderful. Easy program that can be navigated by younger staff, and flexibility of sales ability work very well.
Cons
- Any attempt to change it will give you an error. This is annoying and leaves you open to risk that your new rule will miss logic you built into your old rule.
- Too clunky and customer service is terrible unless you pay.
- It's very limited, and you have no control. They lock down all admin tools and require you to call them for changes.
Pros
- I love how easy the quick sale buttons are to set up and love that you can add pictures to each one for better recognition.
- Not only are we pleased with the program but also the staff is great. POS Prophet Systems have been very helpful and have gone out of their way to fulfill our needs.
- I was most impressed with the service; the company has a great support system to resolve software issues very quickly (even during holidays).
Cons
- We have had some chargebacks, some fees, and have spent alot of time on 5 transactions in which we both lost some money and our customers lost some money.
- We have not been able to figure out if it is a merchant services problem, a POS problem, or some of both.
- Over the years there have been very few glitches or problems with the software; it just runs and runs.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos