We use QuickBooks point-of-sale at work every day. It holds our inventory of over 2 million items. It’s rugged, and never let you down. Finding mistakes that your employees made is super easy, and easy to rectify. Whether you are computer savvy, or just using a computer for the first time, You’ll be able to use QuickBooks point-of-sale you’ll be able to use QuickBooks point-of-sale

I love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale you’ll be ready to sell within hours of super simple setup.

QuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.

Overall, we have been very happy with our Quickbooks Point of Sale experience and receive very few user complaints about the system.

The POS interface is very user-friendly, something that is important when you have users who are not computer savvy. The ability to run either a single register or multiple in a networked environment was essential for our needs. The pre-built reports are very good and offer the ability to filter/search when needed.

We run the on-prem version as their cloud-based version does not offer all the features we need. Because of this, user management within the system is difficult if you are managing multiple locations. POS clients will sometimes have trouble seeing the POS server, resulting in us having to write batch files that allow the end-users to restart the POS server services when needed.

I am so disappointed. I have logged 50 hours on the phone with customer service since August 2020. The engineers obviously released the new updated system too soon and my business suffers because of it. I also found that the pin pad freezes and then reverses your sale even though you think it went thru. awful!!

I love that it is easy to use and has good reporting ability. Links well with QB Bookkeeping

I was told to upgrade from QB 12.0 to 19.0.. I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service. I am on my 3rd pin pad and had the system uninstalled and re-installed twice. They want to do it again but I refused as they just keep trying different things instead of really figuring out what the problem is. Today I tried to process a $400 sale on applepay and was told that they have an issue with this type of payment (even though this new pin pad was supposed to take Apple pay) They never let you know of issues. You just have to experience them and then call in.

This program had everything that I wanted not only did it meet expectations that exceeded them and even was ahead of me in being able to navigate problems I didn't even realize I would have

They think of just about everything and they make it so easy that it almost does it itself

There's there's a lot of content so it can be a little confusing at first but once you get it going it is smooth sailing from there

I love how easy QuickBooks makes their point of sale program to use. I never had any issues using the program and it could do more than I even neededed!

There is nothing I just like about QuickBooks point of sale.

This product has allowed me to be more organized with my small business. I am able to keep track of my customers and the orders that they place. Also, my inventory is neatly organized and allows me to see exactly what items I have in stock and what items I need to order. I particularly like the "quick find" search option which I can use to quickly search for a specific item/client/or receipt. This option also searches through item descriptions which allows me to find exactly what I'm looking for with a few keywords. By far though, I really like how well and organized my previous sales are presented to me. I am able to see how my business is doing through various methods such as a pie chart or a graph, and using my own parameters to analyze my sales.

It does take a bit of a learning curve to fully grasp all that this POS system has to offer. It does have a tutorial and video guide to walk you step by step through all the features but you need to dedicate quite a bit of time just to learn everything. There are a lot options and a lot of ways to do each part of the POS system such as "make a sale", so it can take a while to figure out which method works best for you. Once you have learned everything, it takes a bit of practice in order to be able to do a function quickly enough to not keep clients waiting.

many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

Overall, this is a decent POS software. I like that it talks to QuickBooks accounting software and manages inventory. Invest in a bar code scanner and receipt printer. Plug and play - easy to get them to work with the POS software. A good software for medium skill level users if you want more depth than a standard POS like Square.

Quickbooks POS is a good software to use in combination with the Quickbooks accounting software. It syncs your inventory, tracks your purchase orders, invoices, bills and checks. You can hook up a bar code scanner for ease of use and have a portable bar code scanner for inventory.

I'm sure there's better POS software out there but I'm used to Quickbooks and it seemed fairly easy to use. The interface could be better looking. It's kind of dated and a little complicated to look at and find what you need. The sync with the accounting software takes a while. You may have to find 5 minutes to do something else while waiting for it to sync.

Very basic and easy to use for small companies. Not good for large or high volume stores.

Very easy to use, easy to train new people. Easy for people who are not experienced on cash registers or computers.

Not easy to keep track of sales by item. Not easy to look up items. Not easy to research prices by item.

This is a great way to go from no point of sale to a solid tool that will serve the small shop. There is very little in the way of customization, or integration that can be done with this product, don't expect to use it with other software easily.

Reporting features are excellent At-register experience is good Integration with Quickbooks is seamless

Integration with outside software such as e-commerce is poor Gift card options are unnecessarily limited, frustrating, and expensive Customer support leaves a lot to be desired

Too difficult and creates such unproductivity in the staff when trying to correct sales, inventory, receiving, etc.

Not much. We use QB POS 18.0 and it's really not user friendly for anyone in our company. We went through a sales tax audit and the sales tax auditors refused to deal with POS reports because of it's difficulties.

See above. So much to write. The POS should when integrating with QB Enterprise have the correct sales receipts and journal reference numbers populating correctly but does not. Talking with POS IT people was futile in getting most of the issues resolved. We are looking at getting out of this software and into something else.

This software can handle TONS of inventory. We have used the software for over 12 years, and now have over 15000 unique items. Each one is able to track purchasing history, selling history, even details down to the name of the customer who bought this item in march of 2005, what he paid, and what else he bought on the same ticket! We use it a lot for warranty issues, as we're able to see if someone truly bought an item from us, or if they bought it online, and are just trying to get us to fix it for free. Super useful!

Once you start, you cant stop... Well, that's probably true of any POS system. You end up with too much data to lose, so I couldn't change now even if I wanted to, not that I do. The real problem with being stuck is that you have to pay up for it. Every year, they stop supporting the version from 3 years back. I.e., in 2018 they stop supporting the 2015 version, in '19 they will stop suporting '16, etc. So, you're just fine until windows does some auto-update in the middle of the night. You come in to find out you can't run your business. So, you call support. Support tells you that your version is no longer supported, and it'll be cost per register to upgrade to the current version. Then you're good for another 2 years. We've done this for over 12 years. It's the same song and dance every time. Now I know, and I can budget for it. All in all, it's worth every penny. I've yet to find anything else that can handle such a large selection of inventory, with so much adaptability, for the price. Just know that the price is hardly a 1-and-done thing.

I've used QuickBooks Pro in my retail liquor store for about fourteen months. I don't like it, for four main reasons: First, if I'm making a sale and I notice the price of the product or the on-hand quantity is wrong the software won't allow me to make corrections from the "Make a Sale" screen. It will allow me to change the price, but the change will show up on the receipt as a "discount," and the price will remain wrong in the database. To change the price or the on-hand quantity in the database requires exiting from the "Make a Sale" function and then entering the "Item List" function. This is impractical to do when a customer is waiting to pay and get on his way. It is also inconvenient and cumbersome to switch back and forth when we are checking in replacement inventory items during business hours and we have to get out of the “Item List” and go to the “Make a Sale” function. When we had Microsoft Point of Sale we could do both functions from the same screen. Second, QuickBooks Pro will not produce a simple report showing what products were sold and how many were sold during a previous period of time, plus how many remain in inventory. I need to know this information so I can decide what items to replace in inventory. QuickBooks Pro will report all the sales during any chosen period, but obviously the same products are often sold multiple times during a day, so when I'm ordering I have to look at every transaction and consider whether to re-buy the same items multiple times, and then look at another report showing how many were sold during the past months. If you were in a business like mine you’d appreciate the difference between looking at several hundred individual transactions and looking at a single list that summarizes what was sold, how many remain in stock, and how many were sold in the past three months. I think a good POS system should be able to produce a list of what was sold in one column alongside another column showing how many remain in inventory, and a third column showing how many were sold during the previous three months or whatever time period the user would choose as a guide to decide how many of each to re-buy for stock. QuickBooks Pro will not do this. Also, QuickBooks will not let you copy the name of an item in a report, which would make reordering easier. Instead, I have to type the name of what I want when I go to the suppliers’ ordering systems. Third, it won’t handle some barcodes. There are some that’ll work in the “Item List,” but not in the “Make a Sale” function and some vice versa. Some won’t work in either function. We never had this problem with Microsoft Point of Sale. Fourth, and worst, QuickBooks drops transactions and changes the quantities of items in inventory. Every night when I do my tallies I have more money in the till than I should have for a number of sales that day as reported by QuickBooks. I’ve seen no rhyme or reason for this happening—the software just decides on its own to delete a transaction or two every day. It also decides on its own to make changes to the quantities of items in inventory, so I don’t really know how many of an item we have in stock without walking to the shelf and counting them myself. I seldom have time to do this, so I frequently order things we already have plenty of, or we run out of things and don’t notice it until a customer complains or we just see a hole in the shelf where something should go. I’ve tried to imagine a business that would be satisfied with this software. Please don’t recommend it to clients with high product turnover and many transactions to keep up with.

Poor as it is, it does keep working. It hasn't crashed yet.

See review

Don't purchase a POS solution where the administration for support takes hours before you can get a support person online. Also, because of turnover at our organization, we have been trying to change the contract person for more than a month. The requirements include a copy of drivers license, copy of bank account, and letter from President !! Really ?? Top that off with contact people who you have no idea where they are located. Administration that insists on calling back 'after hours' for our Eastern time zone and the support turns out to be useless at best. We cannot change the contact person and the actual tech support team members cannot help us out with intermittent issues with the POS freezing up. I would never recommend QB, Intuit, or the POS. AND I have to add that there is no escalation at Intuit, so no one actually cares that there are problems.

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

Power full integration in all aspect like if you want to search in any info you have, name of product, UPC, Alternate lookup, serial number, department name, item description, attribute, vender name, mean all possible link are integrated for better search. Add product, customer, vender, department, are very easy as 123. i.e., if you are adding any new product in this process you can add vender, department, in a single click like just put the name of your required field. You can add/ modify inventory, vender, department, UPC, and other all information through a single excel sheet. User friendly add all hardwear tool like barcode scanner, printers, cash draw, touch monitor, tag label printer, through an inbuilt workstation. The reports area is also well organized, which type of report you wants in any way like product, department, vender, customer, best or worst, vise etc is no more problem in quickbook pos.

price is little bit higher than others. in my opinion and my experience there is no any other problem in quickbook pos.

We have been using this at managing our warehouse I consider QB as one of the best POS software. It does the job and doesn't disappoint in your hell-busy environment. The inventory is managed thoroughly with Quickbooks POS the retail stores are set as clients on our POS we bill to our stores which makes it very easy to track inventory and match the in-stock at the month-end just can't imagine life without QB. Features like user permissions access for users are very useful.

The number for support doesn't work. App crashes sometimes which needs to be resolved by deleting Entitlement files.

It is just not the best for smaller businesses especially since every few years they tell you you have to pay to continue using but OH! they're giving us a 50% discount for being customers already. Sorely disappointed in the position they have pushed us into. The cost is not a small sum for small businesses.

Yea it has a lot of features, but whether you use them or not you are paying for them. Quickbooks has been great for our business besides the crazy charges they demand.

Being forced to pay every couple years for the same service just because they "fixed" a few things. That is not how to treat loyal customers

It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.