QuickBooks Point of Sale
About QuickBooks Point of Sale
Awards and Recognition
QuickBooks Point of Sale Pricing
QuickBooks POS is available across three pricing plans, outlined below. It also offers a free trial. Basic: $1,200 (one-time payment) Pro: $1,700 (one-time payment) Multi-Store: $1,900 (one-time payment)
Starting price:
$1,200.00 one time
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for QuickBooks Point of Sale
1 - 5 of 178 Reviews
James
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Best and Easiest POS
We use QuickBooks point-of-sale at work every day. It holds our inventory of over 2 million items. It’s rugged, and never let you down. Finding mistakes that your employees made is super easy, and easy to rectify. Whether you are computer savvy, or just using a computer for the first time, You’ll be able to use QuickBooks point-of-sale you’ll be able to use QuickBooks point-of-sale
PROSI love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale you’ll be ready to sell within hours of super simple setup.
CONSQuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.
Reason for choosing QuickBooks Point of Sale
Shopify does not support gun stores
Ray
Apparel & Fashion, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed May 2018
QuickBooks POS - not good for Retail, but anything else maybe
I generally liked the QB POS software and what it did for us, ... but we grew out of this. Ideally this would be great for a small business that had fixed assets that didn't change and if the SBO didn't want to pour out too much money for a POS.
PROS1) They release a new product upgrade every other year so there is no need to update your computer software every year. The upgrades are not necessary, but upgrades to provide more features. 2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again. 3) It's easy to use and navigate. 4) Does not require internet connection if the internet goes down 5) Great reports 6) A great company, with solid reputation, with a good name brand product
CONS1) Customer support is great, but you have to pay for it. I learned to reach out to 3rd party companies for Support. that seemed more eager and 2) Does not integrate with an online store presence. For our online store each time someone purchased something online we had to update our instore inventory; and vica-versa. 3) The software upgrade is a little pricey for 1 upgrade. I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat. If we had 2 computers it would have been more expensive. 4) Constantly trying to add new inventory and remove old inventory was kind of a hassle. If your business had fixed assets then ideally this would be a good solution. 5) If your computer crashed or you need to get a new computer, you would have to setup the new computer and reinstall the software on the new computer along with the help of QB POS Tech Support. While this in itself wasn't bad it was trying to schedule a time that they were open and the store wasn't open so I could fix this.
Lisa
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed January 2021
bugs in the system
I am so disappointed. I have logged 50 hours on the phone with customer service since August 2020. The engineers obviously released the new updated system too soon and my business suffers because of it. I also found that the pin pad freezes and then reverses your sale even though you think it went thru. awful!!
PROSI love that it is easy to use and has good reporting ability. Links well with QB Bookkeeping
CONSI was told to upgrade from QB 12.0 to 19.0.. I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service. I am on my 3rd pin pad and had the system uninstalled and re-installed twice. They want to do it again but I refused as they just keep trying different things instead of really figuring out what the problem is. Today I tried to process a $400 sale on applepay and was told that they have an issue with this type of payment (even though this new pin pad was supposed to take Apple pay) They never let you know of issues. You just have to experience them and then call in.
Reasons for switching to QuickBooks Point of Sale
They went out of business and I thought since we use QB financial (which is great) that it would be good to have them match.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2023
Quickbooks Point of Sale a breeze for users
Overall, we have been very happy with our Quickbooks Point of Sale experience and receive very few user complaints about the system.
PROSThe POS interface is very user-friendly, something that is important when you have users who are not computer savvy. The ability to run either a single register or multiple in a networked environment was essential for our needs. The pre-built reports are very good and offer the ability to filter/search when needed.
CONSWe run the on-prem version as their cloud-based version does not offer all the features we need. Because of this, user management within the system is difficult if you are managing multiple locations. POS clients will sometimes have trouble seeing the POS server, resulting in us having to write batch files that allow the end-users to restart the POS server services when needed.
Reason for choosing QuickBooks Point of Sale
Many POS systems are catered to specific industries that did not match our needs. Quickbooks Point of Sale met all the needs we had and more.
Weldon
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2018
D cent POS software for the money but definitely could be better.
It runs my business
PROSSeamless integration with Quickbooks and fairly simple setup as well as fairly inexpensive software are the best features.
CONSPoor search features in make a sale and goofy differences between make a sale and sales order screens make it obvious that this is somewhat of an afterthought for QuickBooks.
Vendor Response
Happy Tuesday, Weldon. We love hearing about how we can improve the product, and interface suggestions are always very much appreciated. I'd be glad to pass your feedback along to the engineers directly, as they frequently review customer feedback when developing new features/enhancements. When you get a bit of downtime, please send your ideas to me in an email (QBCares@Intuit.com). I'll forward them on your behalf, and will keep a lookout for your message. In the meantime, I encourage you to explore the Point of Sale Resource Center at https://quickbooks.intuit.com/point-of-sale/customer-resource-center/. There you'll find expert advice, articles, and workflow tips on the small business fundamentals, with a focus on the Point of Sale product. Until we chat again, wishing you all the best! Jess, The QuickBooks Team
Replied July 2018