Quickbooks Point of Sale

RATING:

3.9

(176)

About Quickbooks Point of Sale

QuickBooks Point of Sale is a retail point of sale system suitable for various small businesses such as clothing and shoe stores, small franchises, sporting goods stores and gift shops. It offers inventory and customer management tools, merchandise planning and a tablet-compatible POS. Cloud-based and on-premise deployments are available. QuickBooks Point of Sale provides standard point of sale features such as payment and return processing along with inventory management. This allows users to keep track of inventory, monitor items that are close to selling out and place orders for items that need to be restocked. The system also saves customer data to help users track purchase history and buying behavior. Users can configure price tags and receipts, set promo...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Purchase Order

Quickbooks Point of Sale Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for Quickbooks Point of Sale

1 - 5 of 176 Reviews

User Profile

James

Verified reviewer

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best and Easiest POS

We use QuickBooks point-of-sale at work every day. It holds our inventory of over 2 million items. It’s rugged, and never let you down. Finding mistakes that your employees made is super easy, and easy to rectify. Whether you are computer savvy, or just using a computer for the first time, You’ll be able to use QuickBooks point-of-sale you’ll be able to use QuickBooks point-of-sale

PROS

I love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale you’ll be ready to sell within hours of super simple setup.

CONS

QuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.

Reason for choosing Quickbooks Point of Sale

Shopify does not support gun stores

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2023

Quickbooks Point of Sale a breeze for users

Overall, we have been very happy with our Quickbooks Point of Sale experience and receive very few user complaints about the system.

PROS

The POS interface is very user-friendly, something that is important when you have users who are not computer savvy. The ability to run either a single register or multiple in a networked environment was essential for our needs. The pre-built reports are very good and offer the ability to filter/search when needed.

CONS

We run the on-prem version as their cloud-based version does not offer all the features we need. Because of this, user management within the system is difficult if you are managing multiple locations. POS clients will sometimes have trouble seeing the POS server, resulting in us having to write batch files that allow the end-users to restart the POS server services when needed.

Reason for choosing Quickbooks Point of Sale

Many POS systems are catered to specific industries that did not match our needs. Quickbooks Point of Sale met all the needs we had and more.

Brian

Verified reviewer

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2021

More Bugs than the local woods.

POS = Peace Of... Sales Killer. Customer service very poor. A lot of "We will get back to you". Bug fixes come too little too late.

PROS

Reporting had tons of data. Not just sales totals. You have popular times. Stock value, amount sold, cost of goods, profits. How well each vendor is doing. Top selling Vendors, Items, Departments. Number and graphs. Design and save a report and pull it up again. Set when to date the report. Like you want for info for the last day, last 6 days, maybe 50 days. You can complete control your reports. The register scanned items in quickly. Showed details like amount on hand. Short Description. Clearly see sale % if item is on sale. A bit hard but you can set up % off. Buy one get one % off.

CONS

CRASHING! Random stop working. Forcing you to close the app or turn off your whole system to reset. Too many buttons for the average cashier to work with. No tracking gift certificates though you CAN put in ID numbers you could tell the register the gift certificate is $100 even if it was only $10 and it would completely accept it. AND THEY RETURNED $85 AND VOIDED A SALE. So we rung up $85 in a sale. Run a credit card. Card Approved. Customer gets happy done beeping and register says $0.00. Click Salve & Print and BAM! System crasher right there. Now the sale is done. Customer walks away and we are left restarting the system again. We do it 2x a day on the weekends so no big deal. 5 min later the system opens and says last receipt not saved. "Ok so save it" I think to myself. NO! Instead the system would letting me stop it, without asking, without my approval... RETURNS/VOIDS the last sale. "Ok no big deal I will ring it up again or fix it in inventory. No way it sent the return to the credit possessor." I open Credit Processing and THERE IT IS. $85 APPROVED and then 5 min later $85 VOID. So I don't have the money. The customer and item are LONG gone. And WHY DID THEY VOID A CONFIRMED APPROVED CREDIT CARD 5 MINUTES LATER!!! What if it was more money? We have sales up to $200! Just had a record breaking $500 sale that took 15 min bc during it the system started scanning items in wrong! We have been open 6 months. This CAN NOT HAPPEN AT CHRISTMAS! We changed companies.

Reason for choosing Quickbooks Point of Sale

The hardware is universal! Unlike others whos hardware and software are tied together. Also easy of exporting data to QB Accounting Software.

Reasons for switching to Quickbooks Point of Sale

Could not rely on this system. 1 register and I think I will need 3 total in my store. 3 of these would be a nightmare.

Melissa

Automotive, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2023

Great point of sale program!

PROS

I love how easy QuickBooks makes their point of sale program to use. I never had any issues using the program and it could do more than I even neededed!

CONS

There is nothing I just like about QuickBooks point of sale.

Reasons for switching to Quickbooks Point of Sale

Looking for a cheaper option

Sandra

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed May 2018

Quickbooks POS has been helpful for organizing my small business

PROS

This product has allowed me to be more organized with my small business. I am able to keep track of my customers and the orders that they place. Also, my inventory is neatly organized and allows me to see exactly what items I have in stock and what items I need to order. I particularly like the "quick find" search option which I can use to quickly search for a specific item/client/or receipt. This option also searches through item descriptions which allows me to find exactly what I'm looking for with a few keywords. By far though, I really like how well and organized my previous sales are presented to me. I am able to see how my business is doing through various methods such as a pie chart or a graph, and using my own parameters to analyze my sales.

CONS

It does take a bit of a learning curve to fully grasp all that this POS system has to offer. It does have a tutorial and video guide to walk you step by step through all the features but you need to dedicate quite a bit of time just to learn everything. There are a lot options and a lot of ways to do each part of the POS system such as "make a sale", so it can take a while to figure out which method works best for you. Once you have learned everything, it takes a bit of practice in order to be able to do a function quickly enough to not keep clients waiting.