--- title: "Rentman Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rentman. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rentman is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/rentman-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Equipment Rental Software](https://www.softwareadvice.com/retail/equipment-rental-comparison/) / [Rentman](https://www.softwareadvice.com/hr/rentman-profile/) / Rentman Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/rentman-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/rentman-profile/alternatives/) # Rentman User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 243 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 161 reviews (66%) - 4 stars: 74 reviews (30%) - 3 stars: 6 reviews (2%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The real-time equipment tracking prevents double bookings, and the QR code scanning feature saves us hours in the warehouse. - This was great for planning events as well as scheduling for any crew needed, managing the inventory and planning my projects - It's a very complete software, with lots of monthly usefull upgrades and a great support team to help with bugs and issues. ### Most mentioned cons - For our usercase the system lacks in terms of tracking specific equipment and being able to book it by serial number. - The mobile app is a bit behind the desktop app in features with no ability to change items in planned projects on the run. - We can’t have different rates for the gear we can’t assign the cost for the gear in the inventory ## Rentman customer reviews Showing reviews 1-25 of 243 (page 1). ### Happy customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It has been easy to use, organized, and simple to understand. I like how I can access it anywhere. I also like the Rentman app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rentman has been excellent for us. it is safe, secure, easy to use, and makes rental management a breeze. #welldone #### Cons I do not have any cons to report at this time. If that should change I will be happy to share the feedback. #### Vendor response Hi Eric, Thank you so much for your review! We’re really happy to hear that Rentman has made managing your rentals easier and that you find the platform simple and easy to use. Thanks again for taking the time to share your experience and for the kind words! Best, The Rentman Crew Replied October 2026 --- ### Not designed for the learning environment, such as ours - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rentman is clearly geared towards event rental and not the educational environment. We wanted to have a way to record what projector was being used by which group for presentation rehearsals. This software is based on the premise you're holding concerts. We used a simple spreadsheet system instead after three months playing with using it for classroom equipment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The calendar view is useful for keeping the tally of the equipment we have loaned to the classroom, projectors, audio systems for language labs. Recurrence works well for equipment assignments for the semester. Being notified by email when items will be returned reduces my chasing students. Mobile app to check between classes. #### Cons Far too complicated for a little language school like us. Most functionality is geared towards event companies, we don't need to plan transport or crew scheduling. Our administration people were confused by the terminology. Price is not logical when having 15 projectors and some headsets. #### Vendor response Hi Blerta, Thank you for taking the time to share such detailed and honest feedback. You're right that Rentman is built around the AV & live event production industry, and we appreciate your honesty about where it fell short for a language school environment. It's great to hear the calendar view, recurring assignments, and the mobile app worked well for your setup, but we understand that a lot of Rentman's functionality added friction you simply didn't need. While a spreadsheet sounds like the better fit for now, we appreciate you giving Rentman a real try and wish you, your staff, and your students all the best. Best, The Rentman Crew Replied June 2026 --- ### Great rental software that is easy to use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Great product, easy to use and teach. Any issues I've had have been taken care of immediately. The customer service team is very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. It's not difficult to setup it just takes time and patience. One setup it really is easy to use. #### Cons The time and patience needed to setup. Not great on the reporting detail. I'd like the ability to create my own custom reports. Or at least have the ability to see more detail. #### Vendor response Hi Maritza, Thank you for taking the time to share your experience. We’re happy to hear that you appreciate Rentman, and it’s great to know our customer support team has been able to help you quickly when needed. We also appreciate your feedback about the time it takes to set up the platform and the need for more detailed reporting capabilities. I’ll be sure to share this feedback with our product team, as insights like yours are incredibly valuable in continuing to improve our platform. Thank you again for the kind words and for being part of the Rentman community. Best, The Rentman Crew Replied February 2026 --- ### Great tool for projects! - Overall rating: 3/5 - Reviewer: Thomas V. - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This was used primarily for a few events for a small business, and it was a great tool that I would recommend. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros This was great for planning events as well as scheduling for any crew needed, managing the inventory and planning my projects #### Cons There was a bit of a learning curve while trying to figure out this cloud based app so it could be a bit more user-friendly. #### Vendor response Hi Thomas, Thank you for sharing your experience! We’re happy to hear that Rentman supported your event planning processes. We appreciate your honest feedback about the learning curve. Making Rentman more intuitive and user-friendly is an ongoing focus for our team, and feedback like yours helps guide those improvements. Thank you again for sharing your experience and for being part of the Rentman community. Best, The Rentman Crew Replied February 2026 --- ### Inventory tracking - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Accounting - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros real-time availability, conflict warnings, and serial-number tracking reduced mistakes quotes, packing lists, contracts, and invoices could be generated quickly #### Cons was efficiency and visibility—it reduced back-and-forth, errors, and manual tracking, which is huge in fast-moving event and rental environments. #### Vendor response Hi Paul, Thank you for the thoughtful review. We’re glad to hear that Rentman helps you work faster and more efficiently. This is especially important in the ever fast-moving event industry, so we’re happy to hear that Rentman is making a difference for you. Thank you again for sharing your experience and for being part of the Rentman community. Best, The Rentman Crew Replied February 2026 --- ### Feednack Rentman 2025 - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Super, wurde bei uns auch im Team sehr gut aufgenommen und die Software erleichtert den Alltag enorm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Übersichtlich / Einfach / Schnell / Zuversichtilich Rentman hilft uns im Alltag vieles zu automatisieren und Informationen für unsere Mitarbeiter, auch extern, bereitzustellen. #### Cons Beim Erstellen eines Ternis im Kalender, werden immer die letzten Personen mit aufgenommen, welche beim Speichern schon drin waren.. Und Rechnungen können nicht Versioniert werden. - Sprich, bei einer Änderung nach dem Senden, wird automatisch die neue Version in der bereits gesendeten Nachricht abgelegt/aktualisiert. Wäre für die Verfolgbarkeit super, wenn die alte Rechnung stehen bleiben würde! Ebenso funktioniert bei den Rechnungen die QRR-Nummer nicht! #### Vendor response Hi Ueli, Thank you for taking the time to share your experience! We’re happy to hear that Rentman helps make your work life easier. We also appreciate you sharing the points you'd like to see improved — feedback like yours is incredibly valuable. Regarding versioning: we’ve recently launched a new feature called Online Quote, which lets you view the full history of a quote, including what was changed and when. This might be a helpful solution for you: https://rentman.io/product-updates/online-quotes If you ever have more ideas or need a hand with anything, feel free to reach out. We’re here for you. Best, The Rentman Crew Replied December 2025 --- ### Bestes Produkt in der Branche - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ich bin seit über 30 Jahren im Vermietgeschäft und habe auch solide IT Kenntnisse und bin immer wieder von Rentman begeistert. Nicht nur weil es sich tatsächlich OHNE MEHRKOSTEN an den Bedürfnissen der Kunden orientiert, sondern weil es auch immer wieder weiter entwicklet wird. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Die hohe Flexibilität! Sprich, dass ich mir Rentman an meine unternehmerischen Bedürfnisse anpassen kann, ohne immense Programmierer-Kosten. Der Support ist ebenfalls erstklassig und hilft bei allen Belangen. #### Cons Die Dinge die mir nicht gefallen, lösen sich meist mit einem Anruf beim Support :-). Daher kann ich wirklich nicht motzen! #### Vendor response Hi Oliver, Thank you for the lovely review. We're delighted to hear that you've had such a positive experience with Rentman, and especially with our support team. Your perspective as someone with over 30 years of experience in the rental business is incredibly valuable. We’re thrilled to hear that Rentman continues to impress you, both in its adaptability and in the ongoing improvements we work hard to deliver. If there’s ever anything you need or if you have suggestions along the way, feel free to reach out. We’re always happy to help. Best, The Rentman Crew Replied December 2025 --- ### Efficient and Essential for AV Logistics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rentman has streamlined our workflow significantly. It moved us away from spreadsheets to a professional, centralized system. It reduces errors, improves team communication, and is totally worth the investment for event production. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how it unifies inventory, crew planning, and quoting into one system. The real-time equipment tracking prevents double bookings, and the QR code scanning feature saves us hours in the warehouse. #### Cons The mobile app is a bit limited for administrative tasks compared to the desktop version. Also, the initial setup and learning curve can be steep for new users due to the many features available. #### Vendor response Hi Marco, Thank you for taking the time to share such a detailed review! We're happy to hear that Rentman has supported your move from spreadsheets and that you’ve had such a positive experience. We also appreciate your note about the mobile app and the initial learning curve. Rentman offers a broad set of features, and we’re continuously working to improve the mobile experience so it’s even more helpful for teams on the go. If you ever need guidance while getting fully set up or have any questions, feel free to reach out. We’re here to help. Best, The Rentman Crew Replied December 2025 --- ### Amazing rental software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall rentman has been an amazing tool for our business and we have been using it for 5+ years now #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rentman is an amazing software that is purpose built for the industry we are in (audio-visual production)! #### Cons The UI could use some improvement especially on the mobile app. The tracking of finances can be improved a lot and be made easier such as being able to input payments in one click --- ### Best software to the Av market - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's a very complete software, with lots of monthly usefull upgrades and a great support team to help with bugs and issues. The ease of manage all the crew, projects and equipment is gamechanger beacuse there is all in one place. The fact that you can costumize what you need is very good for company with low budget and so on... #### Cons The software is very complex, although you can basically use 65% of the software int the first week, you need basically a few months to custumize it at you own way #### Vendor response Hi Filipe, Thank you so much for taking the time to share your experience! We’re happy to hear you’ve had such a positive experience with Rentman. Thank you as well for mentioning the onboarding process. Rentman offers a wide range of capabilities, and we’re happy to support you as you continue shaping it to fit your way of working. If you ever need guidance or have questions along the way, feel free to reach out. We’re here to help. Best, The Rentman Crew Replied December 2025 --- ### Maybe will be, the ideal software for me, - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience with Rentman has been a bit complicated, the support is not very useful if you don't pay for training, I haven't been able to do some essential documents for my operation, and to do my financial calculations requires additional work. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Es fácil de usar una vez que ya logras llenar todo lo que te solicita #### Cons We can’t have different rates for the gear we can’t assign the cost for the gear in the inventory We can’t calculate thirt party commission #### Vendor response We appreciate you sharing your experience with Rentman! Your feedback on pricing flexibility, inventory costs, and commission calculations is invaluable to us. If you ever need assistance, don’t hesitate to reach out to our team. Replied March 2025 --- ### Rentman for small rental house - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As warehouse manager of a rental house, Rentman has improved the work flow and made planning easier and more transparent. It's easy to see what's coming up and what issues might come with shortages and tight turnaround times. Implementation and learning curve has been mostly smooth and support is always prompt. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's fast, easy to access and relatively easy to use. It makes the connection between project planning and inventory management more logical and, usually, smoother. #### Cons There are a few work flows that are inherent in the program that doesn't fit our way of working, but nothing that can't be solved with easy workarounds. #### Vendor response Hi Gustaf, Thank you for sharing your experience. We’re glad Rentman has improved the link between project planning and inventory management, and it’s great to hear our support team has been prompt and helpful. We appreciate your feedback on workflows and will keep working to make things even smoother in the future. Don’t hesitate to reach out to us if you have any questions or suggestions. We’re here for you. Best, The Rentman Crew Replied September 2025 --- ### Full scale rental managing tool at an affordable price, even for small businesses. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Motion Pictures and Film - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positiv experience so far, now 4 years as a user and having our company rely on Rentman every day. We do not use all the functionalities in the system, mostly because we use it in a slightly different industry than what Rentmans most users are workring in. But also since our economy system in separate form Rentman with manual transfer between the system, and since we have had to do some workaround in order to adapt the system to the way our industry works locally in our country. Rentmans support team is outstanding. Always there to help with a very humble approach and always with very detailed descriptions of functions or features. Rentman has proven to be open to get feedback even from smaller businesses like myself, and to be wiling to add or develop features that would make our workdays easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The workflow. How it streamlines the way through a project covering everything from equipment, crew and transport scheduling and quoting, all the way to final invoicing for a project. #### Cons Integration possibilities with separate accounting systems are limited. The product sales feature is a bit limited. Would like more flexibility in stock handling and having a better workflow for project types that are only for product sales. Integration with transport/courier services would mak things easier too. #### Vendor response Hi Marcus, Thank you for your kind words and for relying on Rentman for the past four years! We’re glad that our support team’s detailed guidance has been so valuable to you. We truly appreciate your feedback and will keep it in mind as we work on future improvements. If you ever need assistance or have more suggestions, don’t hesitate to reach out, we’re here for you! Best, The Rentman Crew Replied August 2025 --- ### Rentman great for crewing - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Broadcast Media - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been crucial to our crewing strategy. We are small production company. Often 4 events at different venues. Previously used spread sheet for crewing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I use the Rentman product for listing of projects and for crewing those projects. Rentman has streamlined our crewing process and allowed me to successfully meet our crew members needs #### Cons lack of flexibility regarding changes in projects as well as changes in crew member availability. For instance if crew member accepts an assignment but later needs to drop the assignment. Rentman still shows the person as accepted the assignment. #### Vendor response Hi Steve, Thank you for your review. We’re happy to hear Rentman has made managing your crew easier. We appreciate your feedback about updating crew availability changes, as we’re always striving to improve. Feel free to reach out anytime if you need anything; we’re here for you. Best, The Rentman Crew Replied October 2025 --- ### Rentman help me plan every job - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I´m very pleased with rentman it have all functions I look for and a supportteam that are fast and know what they are doing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros you can easy plan, book and schedule job and keep track of all you equipment, personal and vehicle. #### Cons take some time to setup and learn how to use it but when all is in order it make all of your work and palning smooth and easy. #### Vendor response Hi Johan, Thank you for sharing your experience and for choosing Rentman! We’re happy to hear it has all the functions you need and that our support team has been fast and helpful. We understand the initial setup can take time, and we’re glad to know it’s paid off by making your planning smoother and easier. If you ever need assistance or have more suggestions, don’t hesitate to reach out, we’re here for you! Best, The Rentman Crew Replied August 2025 --- ### Audio Visual Hire Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have really enjoyed getting to know Rentman better and using more of its features. it has streamlined our company and easy to know what and where everything and everyone is. It's been great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the day to day running of the company can be completed solely through Rentman. I don't need added Calanders or planners to manage the equipment, crew and vehicles #### Cons The app can be quite limiting when on the road. I would like to be able to book a simple reminder or enter a basic job so when on the road I don't forget when returning to work to complete a full job entry. Probably a me issue but could be useful. #### Vendor response Thanks for sharing your feedback! We're happy to hear that Rentman has helped streamline your operations and made managing gear, crew, and vehicles easier. Your feedback is invaluable to us, and we're excited to continue supporting your team—if you ever need assistance, don’t hesitate to reach out! Replied March 2025 --- ### Good software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good, Good user interface but a little bit expensive software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros so, that is good for our line of work, is fast and responsive. #### Cons constant updates, better to have one update a month than like now. #### Vendor response Thank you for your review! We're glad you find Rentman fast and responsive! We understand frequent updates can be disruptive and appreciate your feedback. We're always working to improve your experience. If you have any questions, don't hesitate to reach out to us, we're here for you! Best, Juliette Replied March 2025 --- ### A fantastic Rental and Inventory software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Rentman has made a massive improvement to the way that we do our stock management and quoting our clients. We have had a massive increase in productivity and resource allocation within our systems, that includes our crew allocations as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of using the software package, and the support from the team is next to none! The team is willing to listen to the client feedback, and will implement new features accordingly, could take a while, but they do eventually get to it #### Cons There are some bugs that take a while to get fixed, however, a message off to the support team will get these resolved normally in a short time. #### Vendor response Hello Colin, thank you for your kind review! We’re thrilled to hear how Rentman has significantly improved your stock management, quoting, and overall productivity. Your feedback on bugs and new feature implementation is valuable, and we appreciate your patience as we work on continuous improvements. If you ever need assistance or have suggestions, feel free to reach out to us. We're here to help! Thanks again for your support. Best, Juliette Replied December 2024 --- ### Look No Further - Overall rating: 4/5 - Reviewer: Chris L. - Industry: Events Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 90.9 out of 100 for overall Support center is amazing Support staff are 15/10 every time #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros All in one for rental clouding software with scheduling abilities #### Cons The new updates NEED to be fixed especially since they are pay to play #### Vendor response Hi Chris, thank you for your review! We’re thrilled to hear you value our all-in-one platform and that our support team consistently exceeds your expectations—they’ll be delighted to hear your kind words. We also appreciate your feedback regarding the latest updates. Your insights are valuable as we continue to refine and improve our platform to better serve you. If you have additional suggestions or need assistance, don’t hesitate to reach out. We’re always here to help! Thank you again for your support. Best, Juliette Replied December 2024 --- ### Rentman rocks! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Motion Pictures and Film - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The company is always looking for ways to improve the software for their users. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Having a ton of flexibility and control of each project. #### Cons The mobile app could use some more features to give our warehouse staff the ability to work independently without relying on our office staff. #### Vendor response Hey Matthew, thank you for the review! We’re so glad you enjoy Rentman, and we appreciate your feedback on the mobile app—it helps us improve. If you ever need assistance or have suggestions, feel free to reach out to us. We're here to help! Thank you again for your support. Best, Juliette Replied December 2024 --- ### Managing Director - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great still learning the nitty gritty of it all #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros the crew scheduling and the wat its laid out and the customer service teem has been great and really responsive to my questions #### Cons that a contact cant be a venue and a venue can have multipool room in the one venue they are separate enter with double ups of contact ie an Arts centre has a couple of production coordinator and 5 different space (theatres) and they all have to be separate enterys #### Vendor response Hello Alex, thank you for your thoughtful review and for highlighting the benefits you’ve experienced with Rentman! We will take your feedback in mind as we keep improving. Thank you for choosing Rentman—don’t hesitate to reach out if you have any questions or suggestions. We're here for you. Best, Juliette Replied December 2024 --- ### Harpa concert and conference center went for Rentman - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great and their support is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and great access through the web. #### Cons Maybe that they are still a young and small company and don't have everything the bigger companies offer in their softwares. #### Vendor response Hello, Thank you for your review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. If you ever need assistance or have suggestions, feel free to reach out at info@rentman.io. We're here to help! Thanks again for your support! Best, Rares Replied September 2024 --- ### A great (nearly) all in one solution for the event industry. Better then the competition! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered I used to use Current RMS, however, I moved to Rentman as it has a better system and backbone. It makes more sense with the layouts and with time can become a powerful tool for the business. I've had this for about 1-2 years and still learning new things, but as a small company, it's not been a quick setup. I do however love the support that Rentman offer and they are always listening and improving, which is why I 100% recommend Rentman. They are working on this product for us and the changes are always coming in. I love using Rentman and seeing the bugs corrected and fixed as it gets better and better. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Great customer support. Very quick and helpful. -Easy flowing steps for creating projects. Very powerful. -Can create nice documents....(just need alot of time). -Always moving forward company and listening to the users for the direction they will take. #### Cons -Hard and slow learning curve. -The interface looks a little dated, needs a modern refresh. -Still has many bugs, from language bugs to just things that don't work as smoothly as I would hope. -CRM is lacking and needs a bit more work. -Would be great to see short "how to" videos of tips and tricks. --- ### Rentman will revolutionise your Event Production world! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been made with the Event Production Industry in mind. It speaks our language, the people who work there understand everything we are trying to do, and they go above and beyond for Rentman to be like a third limb!! Their support is second to none. We have taken up the premium support service, and wow!!!!! They are more responsive than people sitting next to us in the office here. They get back to every email / ticket / suggestion / question as soon as they are online, and with such context and awareness of us (Their team knows us so well and we know them, because they are so personable and consistent). We are in Australia, yet that time difference does not affect their performance at all, generally because everything works and our tickets are about making a slight improvement to something that already works really well, that's saying something!?! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has revolutionised our systems!! We consolidated so many systems into Rentman; warehouse / inventory, quoting & invoicing, rostering & scheduling, timesheets, task management, CRM (the critical parts in Rentman, yet we moved from Salesforce to HubSpot for our marketing elements). #### Cons There are a few aspects in the last 8 months that are not exactly what we'd like, but we've either shifted our expectations or Rentman have made developments to sort it out! Not being able to share a Project across multiple Account Owners has been a little bit tricky but we've refocussed our needs there. The 'contact person' does not have much information associated with them, but I'm picking holes at a pretty incredible system. #### Vendor response Hello Kealan, Thank you for your wonderful review! We're happy to hear you have a great experience with Rentman. Your feedback means a lot to us. Thanks again for your support! Best, Rares Replied September 2024 --- ### Great tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Unvaluable source of information for my internal customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for the final user and the processing speed, so we can see what's going on in real-time #### Cons The difficulty to customize some fields whe you are not an expert programmer #### Vendor response Hi Arturo, thank you for your review! We’re delighted to hear how happy you are with Rentman. We understand that customizing fields can sometimes be challenging. If you encounter any issues with this or anything else, don’t hesitate to contact our support team. We're here to help. Best, Juliette Replied January 2025 ---