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> Reviews of Ricochet. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ricochet is a good fit for you!

Source: https://www.softwareadvice.com/retail/ricochet-profile/reviews

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Ricochet Reviews

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[Overview](https://www.softwareadvice.com/retail/ricochet-profile/)

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# Ricochet Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(93)

4

(19)

3

(3)

2

(3)

1

(1)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.7

Functionality

4.4

* * *

### Pros

"It’s really designed well."

"Of all the systems I deal with Ricochet is the easiest on all levels. "

"We found it relatively easy to add inventory."

### Cons

"Now they have said we have less than a month to force us to a new processor. If we do not sign up with the new processor, we will be fined $100 a day."

"They forced us to use Fortis for gift card and online sales."

"There is no way to pull ALL data using DETAILED sales report, this has made yearly tax filing unnecessarily complicated and time consuming"

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Ricochet Reviews, Pros and Cons - 2026 Software Advice