--- title: "DaySmart Salon Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of DaySmart Salon. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if DaySmart Salon is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/salon-iris-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Barbershop Software](https://www.softwareadvice.com/barbershop/) / [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) / DaySmart Salon Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) Reviews [Alternatives](https://www.softwareadvice.com/product/152899-DaySmart-Salon/alternatives/) # DaySmart Salon User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 411 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 259 reviews (63%) - 4 stars: 87 reviews (21%) - 3 stars: 42 reviews (10%) - 2 stars: 9 reviews (2%) - 1 star: 14 reviews (3%) ### Most mentioned pros - Being able to manage appointments, client profiles, and reporting across all three salons in one cohesive system has brought a level of clarity and organization that is invaluable in a fast-paced environment like ours. - The scheduling system is very user-friendly, making it easy for both staff and clients to book, reschedule, or manage appointments without confusion. - DaySmart also has all of the features I need for my daily scheduling, checking customers out, and its easy to keep my formulas and any client notes. ### Most mentioned cons - The only thing i dislike about Daysmart is there is no "undo" button because when i accidentally cancel an appointment or something goes wrong with the times i have to try to remember their phone number or the correct spelling of their first and last name and sometimes i cannot remember so an undo button would be helpful - There is not much to complain about but the only few things that come to mind is that I (operator) does not get notified if I have any cancelations or changes to my schedule. - Throw away those smudgy appointment books and messy scratch-outs and hard to read re-writes. ## DaySmart Salon customer reviews Showing reviews 1-25 of 411 (page 1). ### Not just for Stylists - Overall rating: 5/5 - Reviewer: joel R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I always enter the city of the salon where it asks for the stylists last name. If i'm going to be in an area and want to notify other salons in the area, i enter in the name of the city where it asks for the last name, every salon i service in that city will pop up along with their phone number. It also allows me to cross reference the phone numbes of clients who text but leave no name. Quick and efficient! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Daysmart booking app for the hair industry but in a different manner. I'm a professional Shear sharpener for stylist. I am strictly by appointment only. When i leave a salon i book their next appointment. It not only helps me plan out future routes, it leaves a professional impression to my clients. #### Cons I wish it would automatically set my next appointment for 4 month in the future. It only allows me go 3 months. --- ### The invisible engine behind our salon. - Overall rating: 5/5 - Reviewer: Roy A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Working with DaySmart Salon has truly transformed the way we operate our business. As a high-volume salon with three locations, efficiency, organization, and reliability are not just important— they are essential. DaySmart provides exactly that, with a platform that feels both powerful and beautifully simple to use. The interface is incredibly intuitive and user-friendly, allowing our team to navigate scheduling, client management, and transactions with ease. Even during our busiest days, the system keeps everything flowing seamlessly, giving us the ability to focus on what matters most which is our clients and the quality of service we provide. What stands out most is how well DaySmart supports a multi-location business. Being able to manage appointments, client profiles, and reporting across all three salons in one cohesive system has brought a level of clarity and organization that is invaluable in a fast-paced environment like ours. Their technical support is exceptional. The team is knowledgeable, responsive, and genuinely invested in helping businesses succeed. Whenever we have questions or need guidance, they are there with thoughtful solutions and a willingness to assist. Another aspect we deeply appreciate is that DaySmart is a company that listens. The platform already offers an incredible range of features, yet they remain open to suggestions and feedback, constantly improving the software to make operations even more seamless for businesses of all kinds. For us, DaySmart isn’t just scheduling software — it has become the backbone of how we manage and grow our salons. Thoughtfully designed, dependable, and continuously evolving, it is a tool we rely on every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform offers an incredible range of features, and what we appreciate most is that the DaySmart team continues to evolve the software. They are receptive to feedback and open to suggestions, which is something we truly value as a growing business operating multiple locations. #### Cons One small area for improvement would be the pricing structure for marketing text messages. Particularly for salons that communicate frequently with clients. For high-volume businesses like ours, the text message counts can add up quickly. #### Reasons for switching to DaySmart Salon After demo with Daysmartsalon rep, we identified how seamless the interface was. Since were a high volume salon, time management had to be priority. The user friendly options and drag and drop selections stood out and customizable features were a delight. #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied March 2026 --- ### Keeps us organized and looking on top of our game. - Overall rating: 4/5 - Reviewer: Laura E. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Even with its slight flaws, we won’t give it up. Tried others systems when we got frustrated in years past but came back to DaySmart. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and the text and email reminders it sends out make it worth the cost. Truly those reminders cut down on no shows by over 95% #### Cons On rare occasions the systems goes down or we have to do an unexpected update so it works again. Both are short lived inconveniences. #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied March 2026 --- ### Happy Client - Overall rating: 5/5 - Reviewer: Nikkia S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with DaySmart Salon is awesome. I find it easy to maneuver throughout the website and I love all the features it provides for the business I'm in. Glad to be a customer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I feel I receive value for money, and it provides appointment management for when clients try to book online. The support system from this company is fast and reliable and I'm glad I choose this software for my business. #### Cons Sometimes the text messaging is unreliable for me in Bermuda. So I'm not sure why as I've asked about it numerous times. Some clients can receive their appointments or communicate to me by texting and some can't. #### Reasons for choosing DaySmart Salon Eventually you had to pay for the system, and DaySmart was all inclusive so I just budgeted myself for it. --- ### A must have - Overall rating: 5/5 - Reviewer: Kiana K. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really enjoy DaySmart Salon. I appreciate all the efforts that have gone into this program to make such a wonderful experience. I do think it takes a small bit to get adjusted to, but once you understand where everything is and how to do what you want it to do, you will have no issues or problems. I wouldn't consider switching at all. You definitely get what you pay for and more. Customer service is also very easy to get ahold of, which is a rarity these days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy how easy and user friendly it is. The desktop version vs the app is also very comparable to each other. DaySmart also has all of the features I need for my daily scheduling, checking customers out, and its easy to keep my formulas and any client notes. #### Cons I don't dislike anything in particular, I do just hate when the servers are down and you cannot access anything. I understand that its out of anyone's control, however. It's just more of a nuisance. #### Reasons for switching to DaySmart Salon It was very outdated and not user friendly at all. There was no mobile app, making it hard for employees to access schedules/books outside of the work pos system. --- ### Happy with this booking system! - Overall rating: 5/5 - Reviewer: Stephanie R. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have 9 of us at our salon that uses DaySmart booking and everyone likes the ease of navigating around it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, scheduling appointments is super easy. You can adjust features that fit your needs. Love that we can pull up reports! #### Cons If the internet is down and trying to processing a payment it doesn’t work. The Clover machine will not work without the internet. Also on the mobile app sometimes it doesn’t show if they confirmed or not #### Reasons for choosing DaySmart Salon Recommend by another stylist that showed me the ease of using #### Vendor response Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the confirmation issue. We'll be sure to share this with our team. Replied February 2026 --- ### Easy to use and affordable - Overall rating: 5/5 - Reviewer: Rebecca B. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I have found daysmart fantastic. I have never had trouble logging in no matter where I am. My appointments are easy to book and my clients love the reminder messages #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is really easy to use. I love the reminders that get sent out and that i can go through the reports to see how the business is growing #### Cons That I dont get notification when someone cancels via txt and the appointment disappeared so I cant see who was booked there #### Reasons for switching to DaySmart Salon Shortcuts where more expensive and had terrible customer service #### Vendor response Thank you for your review! We're thrilled to hear that the software is working well for you. We're constantly working to improve, and we appreciate your notes regarding the cancellation notification. We'll be sure to share this with our team. Replied March 2026 --- ### the easiest booking system - Overall rating: 5/5 - Reviewer: Anastasia K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been very positive. The system is easy to use, reliable, and helps me manage appointments, clients, and daily tasks efficiently. It saves time, keeps my schedule organized, and supports the growth of my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like how easy and user-friendly DaySmart Salon is. The learning curve is very simple, so it didn’t take long to get comfortable with the system. The price point is reasonable for the features offered, and it provides great value for money. I also appreciate the scheduling options, appointment management tools, inventory tracking, and gift card features. Overall, it helps keep my business organized and running smoothly. #### Cons Occasionally, system maintenance happens during working hours, which can be inconvenient when I’m with clients. It would be better if updates were scheduled outside of peak business hours to avoid interruptions and ensure smoother daily operations. #### Reasons for switching to DaySmart Salon I made the switch because of the better price point and the wider range of features and options that better fit my business needs. --- ### I love DaySmart software! - Overall rating: 5/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Daysmart has always been super helpful whenever issues arise and the software is making regular improvements and upgrades #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using DaySmart for about 10 years and I love it. It's easy to use, the price is great, it's easy for me to manage my appts and for my clients to schedule. Also the payment processing added in is a nice feature. #### Cons I can't say there's really anything that I don't like about DaySmart software, there's a reason I've been using it for over 10yrs #### Reasons for choosing DaySmart Salon Familiarity and price. I've used it for years #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied March 2026 --- ### value for money - Overall rating: 5/5 - Reviewer: Olga M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using it for the last 6 years and would definitely recommend it to other business owners. you can easily adapt inside tools to your business needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros all tules in one app, frome safty to online booking, it`s very convinien to operate business , check and confirm appointment, chat with clients and much more! #### Cons would be nice to add more templates for the formes, and specially add basic shablones to the clients waivers --- ### Program is awesome but taking payments is unreliable! - Overall rating: 4/5 - Reviewer: David Joseph F. - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent! Except for the above mentioned! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I have been a customer for both of my business for years I find easy to use and I really hike the conscience of my mobile app #### Cons With anything there are glitches , I have had some issues with my confirming appointments via apt reminders as texts . My biggest complaint is there is NO way to call and get to a live person! I constantly experience issues with my cc flex machine not completing the transaction, which in turn for my clients that relay in using credit to pay for their services are not able cause of me to loose revenue for that day because now I have to wait to run the card or they pay in their next visit! I have multiple tickets open for this reason! I am considering changing my credit card processing if this can not get resolved because it is not reliable it is has been months this problem persist still. #### Reasons for switching to DaySmart Salon Price and features! Wanted to downsize to less stations . --- ### Easy use from anywhere - Overall rating: 4/5 - Reviewer: Corrine M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very satisfied, east to use. Automatic reminders are great! Online booking capability. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, use from anywhere, automated reminders #### Cons I wish it would send another reminder when appointment dates are changed #### Reasons for switching to DaySmart Salon Not enough features, couldn’t use remotely, outdated software. --- ### Recently switched to DaySmart - Overall rating: 3/5 - Reviewer: Heather m. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far I am disappointed and hope that something comes to market with the features I need because this one is just in need of too many improvements #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that the system allows booth renters to receive their funds directly and commissioned service providers can remain on a separate payroll. Not easy to set this up, but this was the only software/ POS system I could find that had this capability. This is important because it allows consistency in my shop and all customers can check out in one place. #### Cons There are so many things I don't like about this software; if another system becomes available that allows booth renters to be paid direct while commission employees to be paid through the shop payroll and has the other features I need, I will be switching again. Don't like: 1- phone/iPad app doesn't allow alot of important features that are only available on the desktop version 2- the system is slow and lags a lot 3- payroll is not included and you must pay a separate payroll provider (such as gusto or paychex etc) 4- System is expensive for what you get- on top of the monthly software cost, you need to pay a separate payroll provider and you have to rent or buy a credit card machine ($30 a month rental on top of the already expensive costs) 5- set up was difficult and you get very minimal help with it 6- there are too many separate departments, making it difficult to problem solve (ie. merchant processing is totally separate from the POS/software and communication between departs is awful) 7- bad communication- ordered a card reader, it was awful and didn't work, the new one was supposed to arrive weeks ago and we still haven't received it. If we didn't call, they would never keep us in the loop). 8- if you are not tech savvy you will have trouble learning this system- interfaces are so different from tablet to desktop and there are too many moving parts. This system has the potential t be good, but has a LONG way to go #### Reasons for choosing DaySmart Salon Phorest didn't have the pay features I needed Squire is awful if you carry a variety of retail #### Reasons for switching to DaySmart Salon Square was lacking certain features and financially raping me --- ### Day Spa having used software for 8 years using desktop version and new to cloud based... - Overall rating: 4/5 - Reviewer: Maggie K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall happy with software, would just like to see more capabilities after 8 years with company that fit the needs of day Spa business. We had trialed Meevo during and they had some great features, overall our experience was terrible with them, but some cool features they had were front desk profit focused. As example, pop ups for services notes about service to ask client when booking, service suggestion for similar services when booking one to suggest others. Product recommendation based on past purchases. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros VIP support moreso when we were desktop version and dealing with [SENSITIVE CONTENT] was amazing! Many thanks to her! The working and self diagnosis of problems is easy with this system. #### Cons Now being cloud based definitely want to see memberships updated so when a failed payment, you can make the payment and not have to cancel member and restart, have had many issues with that since moving from desktop. Also had to found a work around to let us make membership purchase, to be "until canceled" we have to first click end date then click back to until canceled and then it works. Would like to again see the ability to add a prepaid service on an account like we could in desktop. Would also like to be able to change client name on a ticket as we were able to "change client" on ticket in desktop version. For tickets, it would be helpful to have more edit capability once they are closed, to edit service/professional/payment and change/and do partial refund. For gift cards would like to see ability to auto populate a number. For reporting, sales totals for each employee for a week would love the ability to "copy" a table like desktop version instead of having to download and upload as we utilize Google sheets and not Excel. Online giftcar would love to be able to offer promotions and not have to pay a third party for to offer things like, buy $100 get $25 for free. I've sent quite a few things through to support already to ask for feature requests. One last one off too if my head is for text marketing when making a one time campaign, to send out for last minute opening deal to be able to just send "now" or immediately I stead of having to choose the next hour. #### Reasons for choosing DaySmart Salon Overall capabilities, reporting, appointment book, ticket look of these items and ability to edit. #### Reasons for switching to DaySmart Salon We had switched to try cloud based and Daysmart did not have option at that time, we wanted to get away from server computer, needed memberships and wanted online forms. --- ### Great For Salons Missing Key Features For Spas - Overall rating: 5/5 - Reviewer: Sara B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is helpful for accounting, payroll, managements, and makes running a spa so much easier. It saves time with client confirmations, appointment changes and cancellations. I can look back on sales and see all the important data that I need I need to use for improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to run, viewing reports, appointment scheduling, accounting. Has everything I need to stay organized. #### Cons What I like least is just what the clients experiences through trying to book multiple services or add ons. I wish there was a way to separate categories on the booking website into their own drop down menus as well as group/ couples online booking. #### Reasons for choosing DaySmart Salon Wanted to try something different, and in the past salon ultimate would crash frequently and customer service was hard to get a hold of. #### Reasons for switching to DaySmart Salon I needed to be able to have employees and square has a confusing set up for multiple users. I do miss the add ons ability through square. --- ### Choose Daysmart - Overall rating: 4/5 - Reviewer: Tanesha H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience is good, and I'd prefer Daysmart over any salon software that I am currently aware of. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how easy it is to manage appointments and keep track of client data. I finally started using the website a year ago and scheduling took a burden off me personally. I do believe it is a good value for my money especially with all that the software has to offer and continues to integrate. #### Cons The cons are that my clients have technical difficulty scheduling sometimes. For example, one time the website sent a cancellation message to my client that I didn't send. Furthermore. I'd like a way that clients can reschedule on their own using the website. I also which there was a way that the system calculated discounts that clients receive throughout the year. #### Vendor response Thank you for your review! We're thrilled to hear the software is working well for you. We're constantly working to improve and we appreciate your notes regarding the scheduling issues, we'll be sure to share this with our team. Replied February 2026 --- ### Excellent! - Overall rating: 5/5 - Reviewer: Sha M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Many years very good in service, system and technology. Gift cards and packages creation and also always renovated #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I do like most the Features, it give you many options to manage your appointments and data of your clients #### Cons I don't use all the things and features it have for my benefit but I should do it it have everything so its not like I like least #### Reasons for switching to DaySmart Salon Better technology and system management. #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied March 2026 --- ### Scheduling appointments is a breeze! - Overall rating: 5/5 - Reviewer: Leza N. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I love it! Easy to use! Beginner friendly I’ve had it now for 10 years and highly recommend this to anyone that wants to stay organized with there daily schedules #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app is fantastic!! It keeps me organized and so easy to use. Scheduling appointments is a breeze. Can’t beat the price either! It’s great and recommend it to everyone that needs a reliable scheduling system. #### Cons Honestly I’ve used other platforms and I have no cons about DaySmart, sometimes it takes a minute or 2 to load the app when I’m on the phone. #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied February 2026 --- ### Extremely pleased - Overall rating: 5/5 - Reviewer: Gina B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used this program for over 10 years and I have never considered even trying a different system offered by anyone else to do my scheduling and POS for my Salon. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I really like how user-friendly this program is. All of my clients really appreciate the communication about their appointments. And my favorite thing is that your POS system is included in your subscription. #### Cons I can’t think of anything that I don’t like. I guess I could say if it were cheaper, I would be happier. #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied March 2026 --- ### Best scheduling app out there - Overall rating: 5/5 - Reviewer: April P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been good and positive. I do not regret using this app and I have for many years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this app for the ease of using it. It has so much value for the price. I feel it manages my appointments and keeps everything organized and I feel secure when I am using it. #### Cons There is nothing about Daysmart that I can say I dislike about the app. It does everything I need it to. It might be cool to have a dark mode though. #### Vendor response Thank you for your review! We're thrilled to hear that the software is working so well for you. We're constantly working to improve, and feedback like yours makes it all worthwhile. Replied February 2026 --- ### DaySmart Review - Overall rating: 5/5 - Reviewer: Stephanie G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works well for managing our appointments. The app is user friendly and the functionality works for what I need. #### Cons I'd like to see more reports on the app. Also, sometimes the messages take a long time to load or I don't see them sent. #### Vendor response Thank you for the fantastic review! We're thrilled to hear the software is working so well for you. We're constantly working to improve and we appreciate your notes regarding additional reports and message loading times, we'll be sure to share this with our team. Replied February 2026 --- ### Easy Salon Scheduler - Overall rating: 5/5 - Reviewer: Amanda W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic. I love how easy it is to use and set up and the client reminder text are great to combat against no shows or forgotten appointments!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Price, efficient, easy to use, lots of reports to pull daily/monthly/yearly numbers from #### Cons web based so if there is a crash there is no other options --- ### DaySmart Salon is great for Salons - Overall rating: 4/5 - Reviewer: Monique C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have use DaySmart before it was a DaySmart. I’ve had the software for 11 1/2 years. I bought the software when it was called Salon Iris and DaySmart brought them out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about DaySmart Salon is that you can have the app and schedule an appointment anywhere. You can customize any service and the pricing. You can keep up with the clients services, all their formulas and the dates they get them. #### Cons The main con that I have about DaySmart is that if the Internet is down at the salon or having a connection issue, you cannot access the software via app! --- ### Don’t do it!! - Overall rating: 1/5 - Reviewer: Pam S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Your customer service is not priority. You can’t even call anymore. You have to email. Customer service has been outsourced and you have to wait to hear back from an email a day later or so. When you do finally get an email back, they ask you what the problem is. So then I tell them why don’t you look at my prior email and see what I told you. And then you have to wait another day or two for an email back. Really? Customer service is your priority? What a bunch of bull crap!!! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Their app is really good. More efficient than the cloud based version of the software. #### Cons Low quality care now!!! I’ve lost tons of money with my online gift cards because Daysmart hasn’t coded in an apostrophe. So like if someone puts in the message for the gift card, happy Mother’s Day…. See how the word mothers has an apostrophe? if your customer puts an apostrophe in the message, it tells them there’s been an error. So then the customer automatically thinks well I must’ve put my credit card in wrong so they go back and do that over again and then it keeps coming up error because there’s an apostrophe put in the message! I asked the company kindly to please code in an apostrophe!!You can put in an explanation or a period but you can’t put in an apostrophe. Why not! ? That’s been going on for years! So what happens in the end is that because someone can’t get through to get a gift card, they go to another place and buy a gift card!! Losing me money! And all over an apostrophe!! if you have DaySmart, try buying a gift card and put in the message. Happy Mother’s Day or a happy Father’s Day and see the error warning come up.!! They don’t even put a note saying don’t use these symbols. The customer just gets confused. And then they move onto the next place!! so stupid! I’m moving onto Meevo! Much much better software!! I’m in the middle of training now and already can see a huge difference. And it’s the same price! --- ### Simple to use out of the box....but - Overall rating: 3/5 - Reviewer: Kevin C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered unfortunately customer service falls very short. it is generally 45min-90min wait. or they can call you back at a callback number, and sometimes that has taken 3-5 hours. and as mentioned, they're good for just giving you a tutorial on how to do something, but if something is broken, dont expect it to ever get fixed, or for them to ever give you an update. if they say theyll follow up, they never will. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Inexpensive, with a lot of features, and very simple to use. Also has an app as well, which a lot of times is better than the web application. text message notifications and communications both on the web and on the app are great. client support is good if you just need a tutorial on how to do something. #### Cons drastic inconsistencies in functionality of the app vs the web client. a lot of times the app has more functionality, which is odd. very limited in reporting. no customizable reports. cannot run a basic report of my clients appointments. cannot run a basic report of who have outstanding prepaid services or packages, so i just have to guess which clients have outstanding treatments and look up their profiles one by one. and they claimed they had no back end way to pull that information either, which i find difficult to imagine. a database must exist for this system to exist, and it would be next to impossible that they cannot query information from that database. so they basically just don't want to. and client support is useless when it comes to an issue. had many of these instances, but the most recent was the final straw, whne my app could not schedule an appointment, add to an appointment, or change an appointment for over 12 months. seems like a pretty major issue. i had to open 6 tickets with them over the course of 12 months, and i never received a single email, phone call, or update in that 12 month period. they said they couldn't recreate the issue so they dropped it. didn't provide any updates to me or even tell me they dropped it or tried to troubleshoot with me. 12 months is a long time for a scheduling app not to be able to schedule an appointment. #### Reasons for choosing DaySmart Salon simple to use out of the box without being overly complicated, and had a good amount of features. good software if you're just a user and don't need to do any analysis or any more than just your total sales. ## More reviews [Next reviews](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/?page=2) --- DaySmart Salon Reviews, Pros and Cons - 2026 Software Advice