All DaySmart Salon Reviews

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Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

Comprehensive Platform foe your spa/salon business

PROS

I love that it has a booking calendar for appointments, client management, and POS all in one! Super straight forward for inventory, scheduling, adding employees and clients to the system.

CONS

There are a few areas that could be more user friendly. Overriding and customizing things like packages and gift certificates is a little messy.

Cassandra

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Best booking system hands down

Iris has been a godsend as far as what you have the ability to customize and see . The detail is incredible compared to all other booking systems . Sadly I almost got rid of iris due to their incompatibility with mac computers but after trying multiple other cloud based Booking systems I realized this they paled in comparison to what iris had to offer . I switched to their cloud version. It has been an adjustment as it doesn’t offer all of the same features as their desktop version but it is still by far better than anything else out there .

PROS

I love this software . It’s detail and your ability to completely control whatever you need do is unmatched . Everything from your reports to payroll to appointments / services/ products . I really can’t say anything bad about the functionality of this system both software and cloud .

CONS

I do not like that their software is not compatible with a MAC computer . I had to run another program that aloud me to run windows on my Mac so I could use the software and if caused serious Problems with my computer causing it to crash regularly , get viruses and run extremely slow. We switched to their cloud version which has been a hard transition as it doesnt have all of the same functionality of their desktop version . I hope It will eventually .

Reason for choosing DaySmart Salon

Its features and functionality are far superior to anything else on the market

Reasons for switching to DaySmart Salon

Because Vagaros website would crash and freeze up constantly leaving us without a way to check out clients .

Misti

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

I would shop around. Good for those who wish to only do basic things. Kinda expensive for what it is

I have been and will continue to look for another software. It's ok. I do like the customer service. I would give them a 99 out of 100.

PROS

Getting started, free trial, pretty appointment book & lets me change the colors of it. Easy to pop in an appointment. Customizable loyalty program.

CONS

Outdated appearance after you get past the appointment booking, Horrible/outdated email marketing (whole thing is crap), a little bit slow in responsiveness, difficult to locate certain features such as the loyalty program, the mobile app & the desktop view are way different, trying to check someone out on your cell phone while accessing or adding the loyalty is crap, really noticed when working with my business coach & my accountant how off the data is for reports. I get 2 different numbers when trying to pin down the avg ticket. Can't pick dates for reports for the products & product sales section. Reports don't offer enough customization such as I don't want old inactive clients to show up in my reports. It messes up my numbers.

Reason for choosing DaySmart Salon

at the time, features but now these companies have emerged with better features

Reasons for switching to DaySmart Salon

They went up to extremely high price and did not allow you to keep import or export your information.

Joseph

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Salon Iris Review

It's great that the client can have an interaction with the software Having the ability to view the appointment book without being in the salon

PROS

The ease of use, can be used immediately after unpacking Keep track of your financial health Tracks your product usage Gives you a great database of your clientele

CONS

When there is no internet, you cannot view your appointment book If the server is down so is the client (if you have more than one computer) No manual Too many add on's that cost you additional funds Weekly total's have to be done one day at a time No loyalty discounts for continued purchasing

Reason for choosing DaySmart Salon

Have the ability to own the software without additional fees or updates

Reasons for switching to DaySmart Salon

I could not purchase the software

tiffanie

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great Software for a Caribbean User

We have been using salon iris for 6 years . I love that the system updateds often they are always adding a new feature which is great for no additional cost. The points reward system given my customers loyal campaign for no additional cost.

PROS

I love the moblie feature for my spa to book appointment using there phones and she there shedule in real time

CONS

I wish as a administrator i could see more detail information using moblie . I wish the credit card functions would work for Caribbean countries so we could do more

Reason for choosing DaySmart Salon

The loyalty loints, moblie app and it features work great for Caribbean customers most software only work for us business

Reasons for switching to DaySmart Salon

The feature didnt fit my needs

Susan

Consumer Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Great salon software!

As a salon owner I’ve searched for years for the PERFECT software. While there is no one perfect fit, Salon Iris fits the bill for us the closest! We have as many as 25 stylists a day to keep track of. This software makes it so easy to keep track of appointments and what rooms are needed to use. Appointments can be color coded depending on what service it is. Stylists can easily edit and book appointments from their phones or computers. Salon Iris offers amazing extras at no cost! Email receipts are so wonderful and convenient. Standing appointments make it easy to book your regulars for up to a year at a time. They also offer appointment reminders which really cuts down on “no shoes” and cancellations. You can search for availability for those walk ins and call ins. Salon iris is definitely a keeper! We’ve looked at pretty much all of the software out there and this is the BEST I’ve found!

PROS

Easy to use with options of drag and drop appointments, can schedule multiple stylists, can book different rooms for different services, email client receipts, appointment reminders.

CONS

Nothing! It’s been great! I haven’t found anything that I haven’t liked. Been using it for 8 months and am still happy with it.

Reason for choosing DaySmart Salon

The added features were the deal maker. It’s such an easy software to use and there so many bonuses!

Reasons for switching to DaySmart Salon

Our computer was extremely outdated and crashed. We were forced to switch and are glad we did.

Chelsea

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Good customer service but strongly considering going back to square pos

PROS

The customer service and price are perfect.

CONS

Easily the POS through cardpointe is the worst part about Daysmart. I would love the reader of the integrated system but hate cardconnect and their unteliable connectivity and hidden fees.

Reason for choosing DaySmart Salon

Better looking website

Reasons for switching to DaySmart Salon

Integration with my booking system for client reports and payroll

Allison

Cosmetics, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

We love Salon Iris!

Our experience with Salon Iris has been really great, with expanding to multiple stylists it has been very easy transforming to online booking since we do not have a receptionist.

PROS

My team and myself love salon Iris and the features that provides. We most importantly love that it automatically sends out reminders to clients at the time of booking. It also makes it really easy as a owner that I can make appointments from my phone for not just myself that all of my employees.

CONS

While Salon Iris does have most features we like there are a few features that it is missing. For example, we would like to be able to go in and re-send text messages and see what text messages were sent. We would also like the option that if someone is booking a service with multiple people in the salon we would be able to book that all at one time instead of having to go make the appointment separately with each person. Lastly, when checking out it would be nice to have a way to edit the transaction instead of needing to completely void out the transaction if cash is accidentally hit instead of card.

Reason for choosing DaySmart Salon

Price and customer support were big qualifiers for why I chose salon Iris.

Reasons for switching to DaySmart Salon

Timely was not as professional as I would’ve liked it to have been.

Crystal

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

Good for small business

It’s been a great software to start with and has worked well for my small business. There are small things I would like to see changed but for the most part, it’s been good and is a reasonable price.

PROS

I like the ease of use, it’s pretty easy to navigate around. Lots of helpful reports for the business and very detailed client profiles. The text reminder are great to have as well!

CONS

There are certain features as a stylist that need to be tweaked. One is, for example, If a client comes in and wants to only buy product, you can’t just close it out, it has to have a service with it. Also, there is a limit on the amount of texts per month, and you pay for overages. Seems like we are past those types of charges in this day and age. I would certainly use the marketing more if that wasn’t the case. Very limited customer service if you have a lower end package. That should be there for everyone if you want them to be satisfied.

Reason for choosing DaySmart Salon

Price and simplicity and at the time, there want much out there to choose from.

User Profile

Sarah

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2021

Enjoyable Experience

Salon Iris just needs a way to transfer and transition companies that want to switch and not just start up, but they have a 5 gold star product on their hands here.

PROS

I loved that this was a totally, completely, 110%, didn't leave anything out, comprehensive plus the kitchen sink software system for running any small business. It covered emails, advertising, websites, payments, scheduling and booking, literally not a stone unturned. This made the process of starting a fledgling company absolute as cohesive and efficient as possible in a rather visually capturing way.

CONS

We ended up not choosing them to use though because of the comprehensiveness and total coverage because it would have been too difficult to integrate their entire system in with the system/s already being used because some had been purchased already and the clinic was already up some running. If we could have switched all our existing data and moved it in to their new system during its initiation, it would have been chosen hands down.

Pietro

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2022

Strong features — payroll reporting needs work

Good. Everyone is always pleasant when I reach out.

PROS

The app. Ease of pulling reports. Need more portable pos solutions like a small tablet that can be handed to the client to pay.

CONS

I have asked for this before and I’m not sure why this hasn’t been fixed. We use tier commission for our stylists, but the calculation in DaySmart is wrong — so I can’t use it. Wish it integrates better with QuickBooks.

Reason for choosing DaySmart Salon

Stylists used saloniris at previous place I’d employment.

MeKayla

Cosmetics, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed July 2022

Cost is getting to high

Worked great till the prices and fees went up.

PROS

It’s easy to use and simple yet effective.

CONS

Taking way to much money for card transactions. I already pay $30 a month to use. Then on average they take out another $150 for card transactions. I’m about to move to a cheaper system.

Reason for choosing DaySmart Salon

I was new to the game. And didn’t do any research.

SUMMER

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed September 2019

I used this product for 3 years

I found the help desk very difficult to deal with. They sell a product worldwide but only provide USA office hours to receive calls. When I sold the business we had to phone them a NUMBER of times to change the owner and credit card details. No matter what we did it defaulted to me. I felt the help desk to be not that helpful. The software is actually too difficult to use for the majority of salon staff. I think if I would have known how difficult it was to use and if I had found a simpler, more easy to use one I would have chosen that one.

PROS

I liked that you could save a lot of data and be able to analyze it later on. Once you get the hang of certain features it was easy to use.. I liked that I could use the app on my phone. This was a useful feature.

CONS

Even at the end of 3 years I don't think I really got a grasp on the actual capabilities of the software... it is actually not easy to use. A lot of the features that I was able to decipher were not logical. Although highly adaptable, there are some aspects that bizarrely are not. Inventory was a disaster. The system was also slow, in terms of just logging a single transaction took time. I really disliked that I could not use the app out of hours as the system needed to be on and connected to the internet to use. I also didn't like that it was that expensive to use the app. The app often froze and needed restarting, it was not as stable as the salon iris software itself.

Reason for choosing DaySmart Salon

Iris comes with a strong promotion, word of mouth. It can also be used abroad, our salon was in Kuwait and we were able to change the settings of the currency to KD and 3 digits after zero. Many pre-made software don't do that. But in this case, we honestly didn't find another as well respected as salon iris.

Cornelia

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2019

No visible option {10 years ago) back in time

- Tech Service interested to push us on staying "STUPID" and spend lots of $$ instead to help us solve the glitch. - So, after such a long "partnership" we say to Salon Iris "Sayonara Boby" and move on. To all the users that need software for their work or salon: - Make a list of what exactly options do you need. - Google for those options and read other users' reviews. - Make sure you RUN a test for some time to see the + / - of the software. - Look at the Privacy and use of that particular software. - USE Square for your CC needs I'm not going to make advertising for the software we are using now but definitely is NOT Salon Iris. In the end, we wish all the best to DayDream Team and "speedy recovery" :)

PROS

Cover most of the needed day by day Salon & Spa Operation tasks. 10 years ago was not much tech or alternative available options.

CONS

Because we use this software 6 days a week for some years now, I have a chance to see what's NOT SO GOOD about it, and here are some of them: - The Software core was design back more than 10 years ago. - Very rigid with no option to add/remove any extensions that you need or not. - UI interface design do not change much over the years. - Very hoggy on computer resources, sometimes was needed lots of work to communicate with other computers or printers in the same network. - Company DaySmart does not lessen to clients need - IT Attitude, I know, What's new? - The credit card run was buggy and costly. - Reports need some work and coffee to come up with some tax documentation. - Recently the final straw. The email extension work on/off creating confusion among our clients.

RaMona

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed July 2022

Seamless booking

I switched to DaySmart from a software system that requires a lot of space on my hard drive. Now we use iPads. So much easier and more effective way to work.

PROS

This system is easy to use and I love that we have access to it any time because it is online. Also I live that it doesn’t require space on a desktop to operate.

CONS

There are a few features I’d love to add. 1. ID like to have multiple colored flags to mark appointments designated to stand for different notes. Ie: 1st time client, wants to come sooner etc 2. I’d like to type in a color and have the system tell me how many clients require that color or at least how many times it has been used. 3. Color usage in inventory automatically generated when formulas are added for clients

Reason for choosing DaySmart Salon

Price and ease of use

Reasons for switching to DaySmart Salon

Downsized the business.

Julia

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2022

Things to consider for an Owner

I honestly have mixed feelings! I love it when it works but there is way to many problems on a regular basis. Along with too many changes.. For a year it was great now the first thing I ask my employees are if we are having problems on the computer.. I'm considering changing to another software because we are just loosing time trying to fix everything. Something more reliable. I know businesses don't like to hear that but I would like to be honest.. I pay a lot for this and It causes me to much stress and I'm worried the customers cant trust us. I hope this helps you and you can resolve these issues.

PROS

The features most impactful are point of sale, appointments, reminders through text, and caters to our needs. Along with tech support that speak English. Also the tech support employees are very helpful.

CONS

The last month has been trying for us! We have had 3 major problems that have taken way to much of my time to try and get the problem fixed! 1) when checking out clients several were being charged twice! absolutely embarrassing to get a phone call back. 2) Too much time to check someone out. Way too long circling. 3) When checking out could not change stylist name and would split transactions between two stylists and close out. Several times!

Reason for choosing DaySmart Salon

It was Salon Iris when I purchased. They had good reviews and it did not look complicated. It seems after changing to Day Smart things have changed.

Katherine

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed July 2022

Using but not thrilled

Trouble with glitches. Called multiple times with no assistance. Fianlly spoke with someone who told me to upgrade my internet speed to resolve issues. I will try that next

PROS

Ease of use and cloud for my employees to view their scheduled from home

CONS

Customer service is very challenging. With any issue I am bounced around between departments. I recently had someone upgrade my account without consent. I have paid 4 months of this upgrade without access to any of the upgrade features. I called and found out the person who upgraded me is no longer with the company, which makes sense, but I had to discover this wrong doing on my own and was completely brushed off by DaySmart.

Joe

Cosmetics, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easy and Convenient

My experience has been great! I love to offer our staff more functionality in the software that they use every day. For me managing the reports has been the best feature.

PROS

I love all the functionality the software offers

CONS

It can glitch and be kind of slow sometimes.

Reasons for switching to DaySmart Salon

The scheduling features that DaySmart offers

Carissa

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2019

Disorganized/Manipulative Practice/Horrible Customer Service

I had them because they are cheap and now it makes sense, they dont care about quality only quantity. They have a lot of issues with their apps, customer service, and reports. Overall not reliable to me.

PROS

I like how your clients get text reminders. Helps a lot!

CONS

The company overall seems very disorganized. I had a small issue that is now taking days to figure out because I get a different story each time I reach out to their employees. I'm leaving them. I'd rather pay more and get a better service.

Reason for choosing DaySmart Salon

Price

Karie

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2019

Salon Iris pros/cons

It has improved with the new "premium support" but I have certainly had my challenges with the tech team department. Issues with taking the client seriously when they are having an issue and not making them feel like it's their fault. My only other complaint would be the time it takes to either make fixes or to implement suggestions. But I love the monthly rate with unlimited support feature. I love how I can always get the latest version with the monthly rate.

PROS

I like the ease of using this program and the multiple reports it has. I like how it can help keep our business organised and like that I can upload digital client consent forms to their profile. My staff love the SI app where they can manage their schedules and book clients in while they are out and about.

CONS

The payroll program needs to be functional for Canadians and also wanting the online booking system to take credit cards when a client books an appointment, at least for all new clients.

Colleen

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Daysmart experience

PROS

The fact I can edit and write notes in the services, that the ticket is a pop up and not a new screen. Most reports are better than other softwares.

CONS

That my reminders have limited characters. It’s a database program. I can’t do payroll through the program properly. A few of the reports I wish I could click on the category to see what summer to that total. (Ex. When you do a daily report and click on products, you get a list of all the products sold that day. I would love to be able to click on credit after doing a monthly report and see who all paid credit)

Reasons for switching to DaySmart Salon

Opened a new place and missed using daysmart (which I used at a different salon) but I miss the fact that Vagaro was cloud based (but understand some features would be lost if it was cloud based)

Necia

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2020

Great Option

Overall experience has been good . The system ya upgraded within the 7 years of using it; ready for some more web based features.

PROS

I like how everything is included in one software vs. having to have separate systems ex. Texting reminders and marketing features.

CONS

Wish the system integrated with my website for one whole inventory tracking. Or had an app add on.

Reason for choosing DaySmart Salon

Support features

Kim

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Beware if you purchase this outright! They hold you hostage with updates.

The overall program was great, the support staff have always been helpful and friendly but I can not recommend this program due to the high amount of money that I spent first to purchase it then paying a monthly fee which was not in orginal plan and then being told that I lose all records once i discontinue use. I feel cheated and taken advantage of.

PROS

Well suited for the beauty business of hairdressing.

CONS

After purchasing outright, I was charged over and over for updates and after paying monthly for the updates to keep my records available, I was told that once I stop paying monthly that my existing records would no longer be available to me.

Reason for choosing DaySmart Salon

At the time it appeared to be exactly what I needed to run my Salon business. I had no idea that they would manipulate the information that I held and hold it hostage.

Patricia

Cosmetics, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2022

Convenient

It’s ok so far. Still have some technical difficulties

PROS

Text and email confirmations For Accounting purposes

CONS

Can’t alot a deposit for clients who pay in advance . Would love if there was an option to input a deposit without having to checkout

Reasons for switching to DaySmart Salon

Because the database

Ben

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed January 2020

Long history, but time for updates

Salon Iris does a great job of keeping my salon running smoothly. There are features that would be nice, but it is hard to beat the stability and track record of Salon Iris.

PROS

Salon Iris is very mature which results in a mostly bug free software. The installed Windows application is the most feature rich, and allows customizing to your specific salon.

CONS

The web application and the iOS app are different from each other, and they are different than the desktop site. When I am away from work I often have to switch between both in order to accomplish something. The software is long overdue for a complete update/overhaul to bring it into the 21st century. The support is ok for normal problems, but there is little work being done on feature requests or getting customer feedback on new features.

Showing 1 - 25 of 348 Reviews