DaySmart Salon

RATING:

4.35

(341)

About DaySmart Salon

DaySmart Salon (formerly Salon Iris) offers packages designed to fit the needs of beauty businesses of all sizes. Simple subscription plans enable savvy salon managers to optimize their day-to-day operations and expand their brand - easily, automatically, and affordably. Booth renters, small shops, sizeable saolons with dozens of chairs, and multi-location hair & nail salons operations that gross millions. This powerful platform delivers automated text appointment reminders (no more confirmation calls!), QuickBooks integration (no more accountant calls), Facebook and Instagram booking (no more fielding calls), full POS functionality, loyalty programs your clients will love, recurring targeteted marketing campaigns, integrated payments, and so much more. This is e...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

DaySmart Salon Pricing

Basic: $29 per month - 1 user only Deluxe: $69 per month - 3 users included + $9/month for each additional employee Premier: Unlimited Users, Complete Feature Set for $129 per month Platinum: Everything in Premier plus 2,500 text marketing and text messaging packages, our Online Reputation Management add-on and a realtime QuickBooks connector for $249/month.

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Full Featured Beauty Business Management Software
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DaySmart Salon Reviews

Overall Rating

4.35

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for DaySmart Salon

1 - 5 of 338 Reviews

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

Comprehensive Platform foe your spa/salon business

PROS

I love that it has a booking calendar for appointments, client management, and POS all in one! Super straight forward for inventory, scheduling, adding employees and clients to the system.

CONS

There are a few areas that could be more user friendly. Overriding and customizing things like packages and gift certificates is a little messy.

Maggie

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Day Spa having used software for 8 years using desktop version and new to cloud based...

Overall happy with software, would just like to see more capabilities after 8 years with company that fit the needs of day Spa business. We had trialed Meevo during and they had some great features, overall our experience was terrible with them, but some cool features they had were front desk profit focused. As example, pop ups for services notes about service to ask client when booking, service suggestion for similar services when booking one to suggest others. Product recommendation based on past purchases.

PROS

VIP support moreso when we were desktop version and dealing with [SENSITIVE CONTENT] was amazing! Many thanks to her! The working and self diagnosis of problems is easy with this system.

CONS

Now being cloud based definitely want to see memberships updated so when a failed payment, you can make the payment and not have to cancel member and restart, have had many issues with that since moving from desktop. Also had to found a work around to let us make membership purchase, to be "until canceled" we have to first click end date then click back to until canceled and then it works. Would like to again see the ability to add a prepaid service on an account like we could in desktop. Would also like to be able to change client name on a ticket as we were able to "change client" on ticket in desktop version. For tickets, it would be helpful to have more edit capability once they are closed, to edit service/professional/payment and change/and do partial refund. For gift cards would like to see ability to auto populate a number. For reporting, sales totals for each employee for a week would love the ability to "copy" a table like desktop version instead of having to download and upload as we utilize Google sheets and not Excel. Online giftcar would love to be able to offer promotions and not have to pay a third party for to offer things like, buy $100 get $25 for free. I've sent quite a few things through to support already to ask for feature requests. One last one off too if my head is for text marketing when making a one time campaign, to send out for last minute opening deal to be able to just send "now" or immediately I stead of having to choose the next hour.

Reason for choosing DaySmart Salon

Overall capabilities, reporting, appointment book, ticket look of these items and ability to edit.

Reasons for switching to DaySmart Salon

We had switched to try cloud based and Daysmart did not have option at that time, we wanted to get away from server computer, needed memberships and wanted online forms.

Kristan

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Owner

PROS

Ease, scheduling confirmations, tech support

CONS

Reporting, aveda benchmark report is very blurry

Reasons for switching to DaySmart Salon

Old program was outdated

Kate

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2023

Unhappy with Daysmart

Unpleasant. I had a text conversation with a rep who told me that we could cancel the subscription we had through a website and that it would end at the end of our current billing period. The billing period ended and they claimed that we had not cancelled our service. We were billed for the next month and it took about a week and a half to get it situation rectified. Then they disconnected the service but clients were still able to access the online booking and leave us msgs in the chat. To their credit they did get this fixed immediately.

PROS

It was nice to look at. It was easy to add credit cards to peoples accounts.

CONS

The credit card processor was never working. It would show that a payment did not go through but it actually had. We had angry clients who were inadvertently been charged twice. The online booking was next to impossible for most clients.

Reasons for switching to DaySmart Salon

Thought we were getting a better system and a better price. We were not.

Rosie

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed May 2023

Remote access on my phone!

Quality product. We tried a different program, DaySmart is user friendly and easier to use.

PROS

We have the main system at the salon and I pay for remote access for my phone. It’s wonderful to be able to check my schedule and make changes as needed. Email reminders are great.

CONS

Cost. It’s salon owners choice. There are free programs online to download but most have needed upgrades such as reminders, for a cost. Sticking with DaySmart for now.

Reasons for switching to DaySmart Salon

Salon owner’s choice. DaySmart is easier/quicker to use for appointment scheduling.