---
title: "Square Point of Sale Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Square Point of Sale. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square Point of Sale is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Square Point of Sale Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

Reviews

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# Square Point of Sale User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 3,044

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.3/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 2,234 reviews (73%)
- 4 stars: 614 reviews (20%)
- 3 stars: 130 reviews (4%)
- 2 stars: 31 reviews (1%)
- 1 star: 35 reviews (1%)

### Most mentioned pros

- I work in an office where they use PayPal POS and was running Vagaro for a booking system but the Square POS does just about everything I needed to do and for FREE!
- I would defenitely recommend it if you see a lot of clients per day or need to make many transations as it gives your clients more payment options.
- The ability to track sales and manage my products in one system really helps me stay organized and efficient.

### Most mentioned cons

- Having both of my accounts shut down without valid reason caused major operational delays, unexpected expenses, and hours of wasted back-and-forth. If you rely on payment processing to keep your business running smoothly, think twice.
- There is a system for asking for an amended form but apparently it doesn't work as there has not been one change in two MONTHS.
- A mistake like this is not “just a delay.” When people depend on these funds for urgent responsibilities, errors like this can create devastating consequences.

## Square Point of Sale customer reviews

Showing reviews 1-25 of 3,044 (page 1).

### Great Tool

- Overall rating: 5/5
- Reviewer: Bridget B.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Square Point of Sale has been a great tool in streamlining our daily operations. Training time is minimal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

My staff are able to process payments without issue. Additionally, new staff members are able to learn the system quickly.

#### Cons

At this moment in time my staff and I do not have any issues with using Square Point of Sale. We are quite content.

#### Reasons for choosing Square Point of Sale

Square had ease of use and ease of purchase.

---

### Easy, Straightforward and FREE!

- Overall rating: 4/5
- Reviewer: Shawn H.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall I'm very pleased and it's exactly what my small business needs to be successful! I can use it to check people out, keep people engaged and communicating, process payments professionally and easily and the website was a big bonus! I was using a different booking and checkout system before this and this one is much less complicated without all of the unnecessary bells and whistles that I was paying for and didn't even use

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I work in an office where they use PayPal POS and was running Vagaro for a booking system but the Square POS does just about everything I needed to do and for FREE! The website (free) builder was seamless and results look professional and fluid

#### Cons

I had a bit of a learning curve with the onboarding but it all worked out fine and was actually easier to setup than other booking systems I've used

#### Reasons for switching to Square Point of Sale

I was paying so much a month for services that are free with Square. And a lot of those services with my previous POS were things I didn't use anyways!

---

### Square POS is a helpfulntool for bussiness owners

- Overall rating: 5/5
- Reviewer: Niquan C.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with SQUARE Is still positive and i would still recommend ot to other small businesses owners

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Square helps with taking payments from customers it has a fee but is low and the customer service is goos

#### Cons

What i like about square POS is the feature for offline payment contact less payment amd manual payments

#### Reasons for switching to Square Point of Sale

Cheaper price more affordable then the rear

---

### Square Point of Sale works for day-to-day work with Square Point of —

- Overall rating: 4/5
- Reviewer: christopher f.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

I use Square Point of Sale as a current, working tool for day-to-day work with Square Point of Sale, not as a trial I dipped into last year. Friday reconciliation that used to take the better part of an hour now lands in about fifteen minutes. I would not skip the downsides. Support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. Taken together, it is a fit for how we actually work week to week.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

In the months we have been using it day to day I have used Square Point of Sale almost every working day for day-to-day work with Square Point of Sale. Having more than one way for a client to fund the payment means we are not stuck when someone refuses to create a new account. Contractor payouts that we used to batch on Mondays now go out the same afternoon we approve the hours. Notifications are noisy on a busy day, but they are reliable — I would rather clear a few extras than miss a failed send.

#### Cons

Support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. Instant-transfer fees add up on weeks we need the cash the same day instead of waiting on the standard deposit. It has not stopped us from using it; it just adds a few extra steps.

---

### Small business must have

- Overall rating: 4/5
- Reviewer: Aireanne T.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

We’ve enjoyed having square point of sale. We switched over from a competitor and have found it to be a great tool for our business

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We like how user friendly it is to use and the app works great. We were able to set up an account quickly and start processing right away.

#### Cons

I wish there was a way to edit invoices once the guest pays. Like adding an address or a start time for an event .

#### Reasons for choosing Square Point of Sale

Price and ease of use many people use square and I’ve used it in the past

#### Reasons for switching to Square Point of Sale

Has issues with processing some of our invoices

---

### A useful tool for my business

- Overall rating: 5/5
- Reviewer: Devon A.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use onsite and as well as in the office for reconciling. Also quick payment deposits. Makes collection of payment simple.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use. We have multiple terminals is the payments are easily identified and reporting is clear. Deposit are next day.

#### Cons

A little more expensive than other POS but worth the additional amount. Updates can take a long time on the terminal.

#### Reasons for choosing Square Point of Sale

Ease of use, tried using stripe and validating my business was a huge task for setup. Seems more friendly to USA customers than Canada

#### Reasons for switching to Square Point of Sale

Very unhappy with Nuvei billing and support.

---

### Square makes running our coffee shop easy

- Overall rating: 5/5
- Reviewer: Briana S.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Between online orders, in-person sales, marketing, and our loyalty program, it’s been really convenient having everything in one place.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Super easy to set up and use. I love how it's an all-in-one type system. Also Square is so versatile I'll be using it for every business I start no matter the industry.

#### Cons

I've always gotten help when chatting Support, but it's a 50/50 if they are nice about it. I do like having the option of web-based chat, phone call, or email support.

#### Reasons for choosing Square Point of Sale

I choose Square over alternatives because of initial cost and setup. It's cheaper and easier to set up Square than the others. In the long run Square is still the best.

---

### Game changer for my business, great options, easy to use

- Overall rating: 5/5
- Reviewer: Anna M.
- Verified reviewer: Yes
- Industry: Design
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Square is a game changer for such a small business as mine. I believe that since I am offering many payment options, my customers are more keen to buy. I find it a great tool to especially when dealing with my customers from abroad, I don’t think I would be able to have them without square. Many options, great even if your business is growing fast, and at the same time very intuitive and easy to use on mobiles as well as on a computer.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Square has a lot of fantastic options yet it is still very easy to use, very intuitive and I use it from my computer as well as my phone. It’s great and gives my customers so many payment options including Clearpay and that means so much for me as a small business. I can offer so many easy ways to pay me, especially for my customers from abroad. True game changer for my business! Online terminal means that I can easily send payment links and if for some reason there is an issue with one way of doing it, Square gives me more options and it’s great.

#### Cons

I don’t think I have least favourite thing. The only think I maybe don't fully get is why there is a separate app for invoicing but maybe this make sense if square is the only system you use.

#### Reasons for choosing Square Point of Sale

I use both but Square way more often as it has more options, including integrations with Clearpay - very much appreciated by my customers

---

### The BEST point of sales app!

- Overall rating: 5/5
- Reviewer: Orlando P.
- Verified reviewer: Yes
- Industry: Computer Hardware
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Square POS on my iPad Pro 12.9 and it is a great experience. I use it everyday to checkout customers and make small updates. The checkout process is easy for me and the customer to understand.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Square Point of Sale is a fantastic app which a GREAT UI/UX, the best in the industry. It has inventory management like no other and is very intuitive. I've tried other apps, and none come close to use of use or setup. It is constantly evolving to meet the needs of its ever growing community as well.

#### Cons

I don't have any dislikes about Square POS at this time. It is a great app. I wouldn't change anything at this time.

#### Reasons for switching to Square Point of Sale

I do not like how Paypal does business, and I do not like their POS app.

---

### Pretty Square!

- Overall rating: 4/5
- Reviewer: Michael L.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been a positive experience - overall it's a great product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease of use - whether with a live card or online, it's very user friendly both for me and my customer.

#### Cons

The processing fees are a bit on the expensive side - would prefer a lower percentage.

#### Reasons for switching to Square Point of Sale

The ease of use was mainly why - Square is simple to set up and easy to use.

---

### Ehhhhhhhhh

- Overall rating: 5/5
- Reviewer: Keleigh C.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: June 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I liked the price point and the ease of use as well as user-friendly interface, and ease of integration, particularly for small businesses.

#### Cons

I disliked how pricey it kept becoming so I had to switch. Lack of integration with other systems and concerns about security and account freezes are also on the list of dislikes.

#### Reasons for switching to Square Point of Sale

They were getting a bit too expensive and wanted to try something new.

---

### Square Payments Has Been a Major Setback for My Business

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

After four months of using Square without issues, everything suddenly went downhill. Square shut down my account out of nowhere and then also shut down a second business account I had with them. No warning, no explanation that made sense, and absolutely no regard for how much this would disrupt my operations. This wasn’t just an inconvenience — it cost me time, energy, and real money. One of my customers was even charged $360 in processing fees during a period when I had an active free-processing credit. When I brought it up, Square didn’t take responsibility and didn’t fix it. They consistently failed to honour their own terms and constantly contradicted themselves. The customer service experience made everything even worse. Every interaction felt like dealing with support reps who had little understanding of Canadian business practices or the issues I was actually facing. Instead of helping, they read off scripts, dismissed my concerns, and closed inquiries without proper resolution. There was never any real support, empathy, or accountability. Having both of my accounts shut down without valid reason caused major operational delays, unexpected expenses, and hours of wasted back-and-forth. If you rely on payment processing to keep your business running smoothly, think twice. Square ended up costing me far more than they ever provided.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

None, seriously none, there are a lot better companies out there for POS. Waste of time, customer support doenst understand anything, never offering a single solution

#### Cons

Square Payments Has Been a Major Setback for My Business Save yourself the frustration and go with any other payment processor. Square consistently disappoints and has proven to be unreliable when it matters most.

---

### One of the best device but expensive

- Overall rating: 5/5
- Reviewer: Rhonda J.
- Verified reviewer: Yes
- Industry: Medical Practice
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall Square is on the best device system I have ever worked with. I never had any issues with the device connection, customer support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Payment Processing, ease to use, invoicing are the main things I loved about Square. How I was able to send a patient and invoice. When a patient asked to email a receipt.

#### Cons

If Square processing fee would have not gotten so expensive we would have stayed with them. but 3% for each transaction was a little much.

---

### Great While I Was With It!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Fund-Raising
- Company size: 2-10 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As I mentioned I liked it a lot, it was easy to learn and easier to use. Because we're a low-use donation site, it didn't get too much action

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

processing payments was easy to learn and use. However, I didn't keep it llong because I went to their sister firm, Stripe

#### Cons

nothing about it at all other than the fact it took some time to reach my home and put it into use. That's all.

---

### Customers are familiar with the product and it’s inexpensive.

- Overall rating: 5/5
- Reviewer: Nathan H.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It’s so simple to use and you can put the products and prices of the products you sell. Customers love it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I use this to collect credit card payments. It is perfect for small businesses. Cost effective and easy for customers.

#### Cons

Customers are familiar with using this and allows for easy tipping and receipts. Many customers don’t want receipts or want emailed receipts.

---

### Square pos dmas good as it gets

- Overall rating: 5/5
- Reviewer: Myles R.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall i have greatly appreciated the easy-to-use and accuracy of square point of sale a great tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What i like most about the square point of sale, is that all the transactions go through accurately

#### Cons

I dont have any cons to write about when it comes to square point of aale its such an asset to have.

---

### Easy to use but fees are unpalatable

- Overall rating: 4/5
- Reviewer: Christine B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I liked that it’s portable and available to use anywhere: at the gym, different pilates studios, at a pop up workshop.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

So easy to use: plug it into your phone or iPad, swipe the card like customers already expect, follow the screen prompts and DONE.

#### Cons

I disliked the merchant processing fees. They were a necessary evil when the system first came out, but at this point, in 2026 there are other options available that do not require the processing fees.

---

### Integrated ease of use make this a winner

- Overall rating: 5/5
- Reviewer: Ryan P.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I like it's simple utility and how you can use it with mobile. Reporting and hardware all work together smoothly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Super simple and easy to use especially for a small business owner like myself. You can take payments through Square Online checkout links.

#### Cons

If you're not careful, you can get surprised by how fast the transaction fees can stack up. It's usually between 2 and 3 percent, but large transactions can be eye opening.

---

### Easy To Use, Good Customer Service

- Overall rating: 5/5
- Reviewer: Katie M.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: October 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Square has been positive. Great point of sale software that has been easy to use and train others on.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Perfect for small business owners to easily deploy and track sales. Big fan of the user friendly interface and would definitely recommend to others with similar businesses.

#### Cons

A few small bugs with set up and processing. Overall positive though, with quick and helpful customer service professionals available to help troubleshoot any issues.

---

### “Easy, Reliable, and Perfect for Small Businesses”

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used monthly for less than 12 months
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Square Point of Sale has been great. It helps me run my small business smoothly by making it easy to accept payments, track sales, and stay organized. Even though the fees are a downside, the convenience and tools it offers make it worth it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like how Square Point of Sale is designed with small businesses in mind. It’s easy to set up, affordable, and allows me to accept multiple payment types. The ability to track sales and manage my products in one system really helps me stay organized and efficient.

#### Cons

What I liked least about Square Point of Sale is the processing fees and some limitations with customization. While it’s very easy to use, certain features and integrations can feel limited as your business grows.

---

### Love Square for my small business!!

- Overall rating: 5/5
- Reviewer: Reagan C.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

I am very pleased with square. My overall experience is great. The software has so many features available, which gives business owners a variety of services to choose from. Best of all, their prices are very fair for what they offer. This is wonderful for small businesses especially starting out, because it doesn't break the bank and its a very professional software. I love the look and layout of the estimates and invoices. Square has helped my company with professionalism from day one.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the looks/ease of using square. It's extremely easy to navigate and is not confusing whatsoever. It makes running daily operations very smooth!

#### Cons

I do wish their calendar section for having teams was easier to navigate. I seemed to have a lot of hiccups with this part and ended up not using it.

---

### Could be better, but a good app

- Overall rating: 3/5
- Reviewer: Sydney B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

I like working with Square, but do think it could do better with taking tab-like payments - we have lost revenue from it not closing out tabs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The categories and the compatibility with multiple inventory/ merchandising applications (shopventory for example)

#### Cons

Consistent issues with QR code ordering / receiving payment, consistent issues with adding things to online website. Also, categories can’t have photos added but items can- makes POS screen look a little scattered.

---

### Square Point Of Sale there is nothing Better

- Overall rating: 5/5
- Reviewer: Rene K.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: June 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Square Point Of Sale helped me get out of the grip of other credit card payment suppliers that charged an arm and a leg. I was so glad that square came around. Reasonable CC fees

#### Cons

There is nothing to dislike of Square Point of Sale. Square Point Of Sale, has no negatives and is all positive

---

### Mobile Square use

- Overall rating: 5/5
- Reviewer: Jennifer H.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: Self-Employed
- Product usage: Used weekly for less than 6 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

They offer a free version of product to use from my phone. I have a mobile ice cream truck so to use this at any location is ideal for my business. customer support has been great when needed. this also allows emails to be sent for billing and invoices to help with the payment process

#### Cons

Have not found anything at this time to dislike about the product. Having the option to use the attachment to my phone or to have a customer tap my phone has worked out well. Learning how to use it to weed out the bugs and issues has not been difficult to navigate through

---

### Really user friendly

- Overall rating: 5/5
- Reviewer: Jenni M.
- Industry: Furniture
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like that you can create quick keys in the POS system, or you can just type the total in the box and make a charge.

#### Cons

You have to have specific card readers (either swipe or chip) to connect to your wireless devices to take payments.

## More reviews

[Next reviews](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/?page=2)

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Square Point of Sale Reviews, Pros and Cons - 2026 Software Advice