--- title: "STORIS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of STORIS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if STORIS is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/storis-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / [STORIS](https://www.softwareadvice.com/retail/storis-profile/) / STORIS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/storis-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/storis-profile/alternatives/) # STORIS User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 70 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.7/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 46 reviews (66%) - 4 stars: 20 reviews (29%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - STORIS has an all-inclusive CRM that provides a great point of sale process, inventory control, logistical scheduling, seamless delivery management. - The fact that it is highly industry-oriented and offers specialized tools and features, such as special ordering and multiple fulfillment options. - Storis is very organized, the retail sales, cash reporting and inventory tracking work very well. ### Most mentioned cons - The pop-up window for the print option and the requirement to complete all steps before exiting an order can be a bit time-consuming, as there’s no option to exit immediately. - This can cause an adjustment in the sales tax applied, often making it appear as if the customer owes more money. - Wish there wasn't a credit hold at all. But when i remove the credit hold, it messes everything else up. ## STORIS customer reviews Showing reviews 1-25 of 70 (page 1). ### It's a quick and efficient software. - Overall rating: 5/5 - Reviewer: Jack L. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past! #### Cons There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance. --- ### American Oak - Overall rating: 5/5 - Reviewer: Kassidi W. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have overall had a good experience using Storis. We love the functionability of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Storis is the ease of use. #### Cons My least favorite thing is the difficulty of creating special order templates. #### Reasons for switching to STORIS Furniture Wizard was way outdated and just overall awful. --- ### STORIS is a mess - Overall rating: 3/5 - Reviewer: Sheila M. - Industry: Furniture - Company size: 501-1000 employees - Product usage: Used other for less than 12 months - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia. #### Cons Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process. For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example #### Vendor response Thank you for your review on Software Advice. We are sincerely disappointed to hear of your experience. After researching your issues with your ERP Administrator, it was confirmed that the issues you experienced logging in were due to insufficient licenses. The number of STORIS licenses our customers elect is outside of our control. In addition, we offer unlimited free webinar training for each area of the system. Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart. We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed. Sincerely, Nancy Figueras, STORIS Client Advocate Supervisor Replied March 2018 --- ### STORIS IS EXCELLENT - From one who is on the playing field daily!!! - Overall rating: 5/5 - Reviewer: Bryan T. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered AAA Positive in all aspects. STORIS has increased our bottom line, inventory accuracy ratio, etc. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am the Controller and Operational Manager for a retail furniture and mattress company with multiple locations. I touch every aspect of our business, from accounting, inventory control, receivables, payables, point of sales, marketing, etc. STORIS is the best ERP software we have used in our 47 years in business. From inventory control, point of sale, receivables, payables, etc. STORIS is an excellent software. We have used STORIS since FY2020 and it has been a positive game changer for our company. The support and training availabilities at STORIS are excellent also. #### Cons There are really no cons worth mentioning. There will never be a software that functions exactly like everyone wants it to function. Overall STORIS excels in every area. #### Reasons for choosing STORIS It provided the best of all needed features at a reasonable price for furniture and mattress retail. #### Reasons for switching to STORIS Myriad did not have the needed, modern capabilities our company desired. --- ### Storis Review - Overall rating: 5/5 - Reviewer: Jim B. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall our experience is very positive. The eStoris integration has been so nice. We now have a fully ecommerce website that does not require us to hire additional people to manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros How versatile it is. There are many integrations that work great with it. #### Cons Accounting. It has been confusing for us and our accountant. #### Reasons for choosing STORIS To get what we needed from Netsuite it was going to be very expensive. #### Reasons for switching to STORIS They did not have an integrated website. --- ### Great Service After the Sale - Overall rating: 5/5 - Reviewer: Jenny H. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered I have embraced using Storis - I'm in it virtually all the time. [sensitive content hidden] calls me on a regular schedule to find out how things are going and if I have any questions/concerns. The best part of that is she takes my questions seriously and finds answers or how-to's for anything that I've brought up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Converting to Storis was like coming into the modern age. We finally were able to keep track of inventory, make sales, write services, etc without using handwritten charts. Maybe it wasn't that bad, but it seemed like a huge improvement. #### Cons About the only thing I don't like is that it seems to take a lot of clicks to achieve my goal. This is because Storis gives options and wants to make sure I'm not taking the wrong route and making a mistake. #### Reasons for switching to STORIS It was DOS-based and very basic. It had also become glitchy and was no longer offering any upgrades. --- ### McRoskey Mattress Company - Overall rating: 5/5 - Reviewer: Vanessa C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered Good. Once you get everything set up and everyone trained it is straight forward. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros the customer service team at Storis and their tenacity to address issues as they arise #### Cons a little cumbersome for our type of operations but we operate unlike most mattress retailers #### Reasons for choosing STORIS Not enough functionality in the other POS systems based on our business needs #### Reasons for switching to STORIS we stopped manufacturing and SAP Business One was more adept on the manufacturing side and overly complicated for a retail only organization #### Vendor response We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Replied December 2021 --- ### Efficient & Industry-Focused System - Overall rating: 5/5 - Reviewer: Anastasia M. - Verified reviewer: Yes - Industry: Furniture - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I’m pleased with my experience with Storis. I appreciate how promptly any tickets are resolved and am satisfied with the system as a whole. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that it is highly industry-oriented and offers specialized tools and features, such as special ordering and multiple fulfillment options. #### Cons The pop-up window for the print option and the requirement to complete all steps before exiting an order can be a bit time-consuming, as there’s no option to exit immediately. --- ### STORIS is the Best! - Overall rating: 5/5 - Reviewer: Jerome J. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the experience has been great! STORIS has always addressed our operational & analytical needs, helps us to achieve efficiency in our warehouse which in turn helps to streamline processes, improve customer communications and increase profitability. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros STORIS has an all-inclusive CRM that provides a great point of sale process, inventory control, logistical scheduling, seamless delivery management. I like the fact that the STORIS team has always been able to meet or go beyond our needs with support and custom programming. #### Cons Can be somewhat expensive, but a great return on the investment. --- ### Great experience - Overall rating: 4/5 - Reviewer: Andres R. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have more good experiences than bad ones and I have been using Storis for over 25 years, great system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and their customer support department is great. #### Cons Getting stuck on trying to build reports. But it's more me that Storis. #### Reasons for switching to STORIS Needed better system, company growth, etc. --- ### good review - Overall rating: 5/5 - Reviewer: Pam M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered I am ok with the system and have no problems. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -easy to navigate easy to do train people #### Cons This system in my opinion has no cons... --- ### Very Helpful Product - Overall rating: 5/5 - Reviewer: Cali G. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program allows for accurate tracking of inventory in stock, as well as ensuring items are assigned to customers upon entry of the Sales Order. This helps not only to ensure customers are receiving them item they purchased, but also to assist with product re-ordering. The analytics function is a helpful tool to determine which products and product categories are more popular than others. #### Cons Integrating a new product into an established business always has its hiccups. Storis is capable of doing a lot and learning the product did take some time, but we did it. One specific thing that would be helpful would be to have the ability to have more than one program function window open at once. There are times where it would be easier to be able to look at more than one window and not have to switch back and forth. #### Vendor response We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Replied March 2022 --- ### Modular and Flexible - Transactional Accounting for Other Industries Too - Overall rating: 5/5 - Reviewer: Richard N. - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Modularity - Use only what you need. Flexibility - Create custom reports needed by your industry and business, easily. Robust, no downtime to speak of. Upgrades included at no charge. Amazing, attentive, professional and caring staff. #### Cons Absolutely - and I am tough - not even one negative thought about the company or its software #### Vendor response Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours. Replied January 2017 --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Cara A. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have a had a great experience. Storis has really helped us to streamline our ordering and inventory processes. Storis also has some capabilities that we are not currently using, but will help us grow in the future. It is a system that we could use for today, but grow with for tomorrow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Storis is very easy to use and has really helped take our company to a new level with technology. This system has really helped us to implement new processes and make our company look more professional at the point of sale. #### Cons There are a few tweaks here and there that could be made, but its minor things that don't affect my everyday use of is. #### Vendor response We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Nancy Figueras Client Advocate Supervisor Replied May 2019 --- ### review - Overall rating: 4/5 - Reviewer: Jim C. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered very good inventory management. Have always been great customer service. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros reasonably easy to use. We are in process of upgrading several Releases . #### Cons not sure at this time i am only one user and mainly accounting . #### Reasons for choosing STORIS Not sure. Been using STORIS for over 25 years. #### Vendor response We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Replied July 2022 --- ### Storis Review - Overall rating: 4/5 - Reviewer: Lori B. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros [SENSITIVE CONTENT], our customer service rep; Customer activity SO/totals easily viewed; #### Cons We can't input fabric yards in quarter yardages; can't view a closed PO; when printing tags, PO page is exited after each item; SKU creation has some glitches #### Vendor response Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Your Client Relations Advocate will be reaching out shortly to discuss. Replied January 2022 --- ### Simple to use, could use some improvements - Overall rating: 4/5 - Reviewer: Tangeka P. - Verified reviewer: Yes - Industry: Furniture - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered Good tool to use, easy to navigate. Could use some more ecomm capabilities #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros STORIS is simple to use and train. Has some ecomm integration capabilities. STORIS is always developing new functionality so upgrades are often available. #### Cons Not many advanced out of the box features, anything additional is added cost #### Vendor response We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Nancy Figueras Manager, Client Relations Replied July 2019 --- ### Storis Review - Overall rating: 4/5 - Reviewer: Anthony B. - Verified reviewer: Yes - Industry: Furniture - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Storis has an extensive menu that help manage every area of our business. #### Cons Very expensive software and complex without training. #### Vendor response We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. We would be happy to assist with any of your training needs. We offer unlimited free webinar training for each area of the system. -Nancy Figueras STORIS Manager, Client Relations Replied May 2020 --- ### A Partner for Growth - Overall rating: 5/5 - Reviewer: Aaron K. - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. STORIS is focused on making our business (as well as others) more efficient and customer focused. The simplicity of the UI, processes and overall system allow our employees to focus entirely on selling and servicing our guests. The scalability of the cloud-based platform has already allowed us to seamlessly add another location that is tailored to our specific needs. As a growing small business, the benefits far outweigh the costs, especially considering the breadth of what STORIS offers its customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Thank you so much Aaron. We appreciate your continued support and value our partnership. Replied December 2016 --- ### STORIS, perfect for higher scale furniture companies - Overall rating: 5/5 - Reviewer: San F. - Industry: Furniture - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the user interface. It is very clean. I also love the integration with Dispatch Track. Everyone in my company uses this program and absolutely loves it! #### Cons I hate that the program doesn't scale to 4k properly for me and customer service can be a bit busy at times. It's also a bit expensive which might be a turn-off but it is well worth the price! --- ### STORIS - An Excellent Software Solution - Overall rating: 5/5 - Reviewer: Tyler J. - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company has used STORIS for going on two years and it has been nothing but a good experience. The initial implementation process does take some time, especially if you are going from handwritten sales orders to a computer solution like we were. STORIS really helped us through this process - onsite training at corporate headquarters in New Jersey was a huge plus, as was the onsite direction provided by an assigned STORIS project manager. Now that we're using STORIS, I can't believe how we ever managed without it. It has been key in helping us grow our business, especially as we expanded to another location. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Real-time inventory and sales figures. Computerized records. Extensive sales analysis reports. Great customer support. #### Cons Occasional (very rare) server downtimes. --- ### STORIS WORKS! - Overall rating: 4.5/5 - Reviewer: GREG M. - Industry: Furniture - Product usage: Used unspecified for unspecified - Reviewed: September 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros AFTER WORKING WITH STORIS FOR 11 YEARS MYSELF AND THE COMPANY WORKING WITH STORIS FOR OVER 15 YEARS I CAN SAY THAT THEY HAVE BEEN VERY RESPONSIVE TO OUR NEEDS AS A COMPANY COMING UP WITH SOLUTIONS THAT WORK FOR US AND WITH TECH SUPPORT SOLVING ISSUES THAT, TO BE HONEST, WE CREATE OURLSELVES SOMETIMES, 98% OF THE TIME THE SAME DAY! #### Cons I DONT THINK IT IS REALLY FAIR TO SAY THERE IS SOMETHING THAT I LIKE LEAST ABOUT THE PRODUCT BECAUSE I KNOW THAT ONE PIECE OF SOFTWARE IS NOT THE "TOTAL SOLUTION" FOR EVERY SITUATION THAT COMES UP IN OUR BUSINESS. ARE THERE SOME THINGS I WISH WERE DIFFERENT OR THAT COULD BE TWEAKED IN OUR FAVOR? OF COURSE THERE IS, JUST AS IN ANY SOFTWARE PROGRAM THAT I USE FOR BUSINESS OR PERSONALLY. --- ### Year End Summary - Overall rating: 5/5 - Reviewer: David A. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This is a very important software system for our business and as such is critical to our day to day operations. Overall, we are very happy with the product and service we get from Storis. The improvements you continually make assure us that there is an ongoing development to put in place the newest features that we can utilize and move with our industry. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Vendor response David, thank you for sharing your review of STORIS. We appreciate your continued support. Replied January 2017 --- ### More Pro's than Cons - Overall rating: 5/5 - Reviewer: Sonya W. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. they are very helpful when I need it. I've been working w/ Storis since Feb. 2015 with the same company. It is great to have the help when I need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really like the 'create a report' feature. it can almost do anything, with limitation. I really like how the Purchase orders work too. #### Cons That a lot of orders go on credit hold, but there is no need for them to becuase they meet the 45% thresh hold. And I have had multiple cases open with this issue. Wish there was a way around it. Wish there wasn't a credit hold at all. But when i remove the credit hold, it messes everything else up. I also would like more time allotted per month for issues to be resolved and have it covered. #### Reasons for switching to STORIS We had to manage a lot of things on paper, so we wanted to be easier than that. --- ### STORIS Products Review - Furniture Retailer - Overall rating: 5/5 - Reviewer: Ty A. - Verified reviewer: Yes - Industry: Furniture - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, STORIS is a powerful retail management solution with much to offer, particularly for medium to large retailers. Its comprehensive features and strong customer support make it a solid choice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros STORIS provides a complete set of functionalities tailored for furniture retailers. This includes inventory management, order processing, customer relationship management, mobile point of sale, APIs, and a website that is directly integrated with their ERP system. This all-in-one solution helps streamline our operations and has significantly benefited our company. #### Cons In the past, our company faced challenges with integration, complexity, and a steep learning curve. However, recent updates to STORIS's support have addressed most of these issues. Notably, improvements in client advocate/services relationships, the STORIS Training Academy, the debut of the APIs product, and the help center have made a significant difference for us. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/storis-profile/reviews/?page=2) --- STORIS Reviews, Pros and Cons - 2026 Software Advice