Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.0 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"I like the user interface. It is very clean. I also love the integration with Dispatch Track. Everyone in my company uses this program and absolutely loves it!"
"Flexibility, speed is good, stable, keeps growing "
"Variety of applications. I like the customer search features. The reports are very detailed and give me the ability to evaluate my business from different values. "
Cons
"There are a few tweaks here and there that could be made, but its minor things that don't affect my everyday use of is. "
"I hate that the program doesn't scale to 4k properly for me and customer service can be a bit busy at times. It's also a bit expensive which might be a turn-off but it is well worth the price! "
"This product has lots of features and settings. Getting used to everything takes time."
STORIS Reviews
Filter by:
November 2017

Jack from JPL Design
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
It's a quick and efficient software.
Pros
It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!
Cons
There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.
December 2016
Richard from Shelley's Stereo Video
Company Size: 11-50 employees
Industry: Consumer Electronics
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
Modular and Flexible - Transactional Accounting for Other Industries Too
We've been with Storis since 2006. As our accounting applications service provider (ASP), we couldn't be happier with Storis as our "partner" for our software accounting needs. Transactional accounting at its best. Robust, redundancy built in, and modular. Storis maintains our Inventory on a perpetual basis as we require - from PO's through receiving and sales order sell through. A/P and A/R functions download perfectly with a fail-safe approval process. Customizable reporting to handle all including sales taxes. Truly, though, we are most grateful, not just regarding the software; but also, the Storis staff. They are always available to us when we need them to answer a question on rare transactions or when we've made input errors requiring their help to correct. Storis has become part of our extended "family". You can't do better. downloading to our Quick Books
Pros
Modularity - Use only what you need. Flexibility - Create custom reports needed by your industry and business, easily. Robust, no downtime to speak of. Upgrades included at no charge. Amazing, attentive, professional and caring staff.
Cons
Absolutely - and I am tough - not even one negative thought about the company or its software

Response from STORIS
Replied January 2017
Richard, thank you very much for your thoughtful comments. We are always happy to hear success stories like yours.
October 2020
Anonymous
Company Size: 501-1,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
1.0
Customer support
3.0
Functionality
3.0
October 2020
STORIS Well behind the times
Overall being very tech savvy I was able to easily use this software, the majority of representatives though failed to, the inventory system is way too complicated and broken and is prone to mistakes making more work for human correction then should be needed. The company is so "proud" of their subpar software when I last did a review within 24 hours they found it and were breathing down the organizations necks because I expressed these thoughts and I was not force but strongly advised to remove it immediately (I felt my job was in jeopardy over a review) If this company is this sad(The vice president found me on LinkenIn) and sensitive about their product, they know its garbage and are trying to cover it up instead of building it better. Its sad, innovation should happen from true criticism, instead this company has a temper tantrum to those that use it. My recommendation is its the best you get as a furniture company ,but is still absolutely terrible, if someone came along and spent a bit of time in start up they could put this lousy company to bed quick.
Pros
As far as the furniture industry goes this is the GOLD Standard, it is the most sophisticated software available in the industry. So by this default it is a Pro, however...
Cons
By basic software standards its slow, clunky and behind the times, seeing this software the first time I thought I stepped back in time over a decade! it is slow and clunky, has way to many opportunities for failure including where you can lose reserved product for a customer simply by scheduling, it isn't self explanatory and very tired and broken. Nothing is really clear and as far as features to go all digital are considered they're years behind in going green, simple ideas such as having a required answer for best way to contact the customer as default on customer profile creation. It has a very broken system for capture consistently failing and struggling to properly achieve goals most POS systems achieved in 2010! While the furniture industry in retail is somewhat unique, their excuse of how unique to their technology being behind is mostly due to sloth and laziness and STORIS was around to capitalize on this with a functional junk-yard collaboration which will get the job done, but with plenty of issues, problems and failures.
May 2019

Jordan from Quality Furniture & Appliance
Company Size: 11-50 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
2.0
Customer support
5.0
Functionality
2.0
May 2019
High quality but sometimes challenging to work with
Our company is easily able to be scaled thanks in part to the software. We also have not found a solution to our unique financing model and Storis is the best out there for the time being. We have seen tremendous gains in efficiency and they are highly responsive which is greatly appreciated. We have seen volume increase and efficiency increase which is obviously a strong return.
Pros
Inventory management basic product is incredible. Sales orders are the focus and places high emphasis on this function. Client services help team is phenomenal and they are always trying to push themselves to do better. I also appreciate that their corporate culture is solid and they work hard to earn your business.
Cons
Many aspects are cost prohibitive as their pricing can vary wildly when you need "custom" work. Failure to integrate with other technologies in lieu of developing their own software is a trap a lot of these companies fall into which limits capability and cost. Through the process it is easy to feel like you are too small a company to work with them and you are being nickle and dimed.

Response from STORIS
Replied May 2019
We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Nancy Figueras Client Advocate Supervisor
April 2019
Scott from Haynes Furniture Company
Company Size: 1,001-5,000 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
April 2019
Best Furniture Software Available
I have worked with the Storis team for almost 24 years now. Nowhere in the technology community have I had the pleasure of working with such a great team. They are a true business partner.
Pros
This software is the best out there for the top furniture companies. It has been designed from the ground up to handle the unique scenarios that present themselves in furniture sales.
Cons
As with any software, as your business grows and changes, you will some times run in to a function that does not allow you to operate the way you want. However, the Storis team is always great to work with to either find another way to accomplish your goals or to actually modify the software to suite your goals.

Response from STORIS
Replied May 2019
Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Nancy Figueras Client Advocate Supervisor
November 2020
Miguel from Home Zone Furniture
Company Size: 51-200 employees
Industry: Furniture
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
November 2020
Storis for the win
Very Easy to use on a day to day but it at times can be limiting.
Pros
Really love exporting and importing data sets via Excel. This helped with mass catalog changes.
Cons
We are limited to certain search queries, SQL is not allowed.
Reasons for Switching to STORIS
Needed to integrate to storis.

Response from STORIS
Replied December 2020
We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Our Data Warehouse product might offer you the SQL flexibility you are looking for. We would be happy to reach out to you to discuss options. Nancy Figueras Manager, Client Relations
November 2020
Jared from The Mattress Hub
Company Size: 51-200 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
2.0
November 2020
Could be better
It's been okay, I definitely would prefer something different.
Pros
This is a straight forward program to use at POS for your business. Somewhat simple design navigating through the software.
Cons
You can tell its very OLD. Some more complicated processes can lead to headaches for the user. Takes a long time to get used to.

Response from STORIS
Replied November 2020
We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed. We will be reaching out to see if there is anything we can assist you with. Sincerely, Nancy Figueras, STORIS Manager, Client Relations
June 2019

Tiffany from Becker Furniture World
Company Size: 201-500 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
June 2019
STORIS
Pros
There aren't many ERP solutions for Furniture Retail that have ALL the solutions you need - from Inventory, POS to Accounting and in between. We're glad to know we don't have to try to integrate with additional software like accounting, etc.
Cons
Product suggestions from power users can sit for years before being implemented. One-off custom enhancements are expensive. Some parts are clunky and restrictive.

Response from STORIS
Replied June 2019
We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Manager, Client Advocacy
December 2016
eric from The Mart Furniture Galleries
Company Size: 11-50 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2016
Over 20 Year Client
Storis has proven to me over the last 20 years to be reliable, dependable and an industry leader by staying current with advancements in all areas of systems. However, the true key to success with Storis is the top flite staff. Knowledge and responsive to any concerns or issue that arise. The overall communication of information is excellent. Looking forward to another 20 years
Pros
Flexibility, speed is good, stable, keeps growing
Cons
set-up layers, report development style improvement

Response from STORIS
Replied January 2017
Eric, Thank you for your review and your kind words. We appreciate your partnership!
September 2020
Cory from JSM & ASSOCIATES
Company Size: 51-200 employees
Industry: Airlines/Aviation
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
September 2020
Best Inventory Tracking Software
Overall I would use 100% of the time over any other inventory tracking software.
Pros
Tracking inventory is a breeze. Able to leave comments when making adjustments saves a lot of time.
Cons
It's complex and takes a lot of time to learn the software.

Response from STORIS
Replied September 2020
We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Nancy Figueras Manager, Client Relations
April 2017
Michael from Fred's Beds Mattress Clearance
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 12 months
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
April 2017
brought into the 21st century by Storis
Overall we have been happy with Storis. A lot of the troubles we have encountered are due to the fact that we are not a bunch of computer people which is why we used spreadsheets and sales books for so long! Each day it gets easier and anytime I have really stumped Storis answers quickly and professionally.
Pros
Our previous inventory and sales were done on spreadsheets and written invoice pads. What a difference it makes to have such precise control over the inventory levels. We have really been able to streamline our ordering and reduce wasted space. And the sales order process, once learned, gives a very professional look to the customers - we love being able to email the sales orders! Also, a treasure trove of customer data is taken with just about every sale.
Cons
It is a big system with a lot of features - it is taking us quite a while to get comfortable with all of the "ins and outs" of the system. Storis support is always quick to reply with answers and solutions but sometimes it is hard to break away from a customer to get in touch with customer support. That being said they always get us back on track and the more we use the system the easier it gets.
May 2019
Cara from Dau Furniture
Company Size: 11-50 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
May 2019
Excellent Software
We have a had a great experience. Storis has really helped us to streamline our ordering and inventory processes. Storis also has some capabilities that we are not currently using, but will help us grow in the future. It is a system that we could use for today, but grow with for tomorrow.
Pros
Storis is very easy to use and has really helped take our company to a new level with technology. This system has really helped us to implement new processes and make our company look more professional at the point of sale.
Cons
There are a few tweaks here and there that could be made, but its minor things that don't affect my everyday use of is.

Response from STORIS
Replied May 2019
We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership. Nancy Figueras Client Advocate Supervisor
May 2019
Lyndon from Chf Home Furnishings
Company Size: 51-200 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2019
Storis is THE software for the furniture industry
When Storis brought out EIS, it dramatically improved the sales analysis. See my comments in the "pros" paragraph
Pros
Very powerful inventory and sales analysis tools. With these tools, we are able to track our best and worst selling items with ease and attain our gmroi targets to maximize profitability and cash flow
Cons
The menu format is clumsy for the system administrator. It would work more efficiently with drop down menu options

Response from STORIS
Replied May 2019
Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Nancy Figueras Client Advocate Supervisor
July 2019
Tangeka from Arhaus
Company Size: 5,001-10,000 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
3.0
Functionality
4.0
July 2019
Simple to use, could use some improvements
Good tool to use, easy to navigate. Could use some more ecomm capabilities
Pros
STORIS is simple to use and train. Has some ecomm integration capabilities. STORIS is always developing new functionality so upgrades are often available.
Cons
Not many advanced out of the box features, anything additional is added cost

Response from STORIS
Replied July 2019
We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. Nancy Figueras Manager, Client Relations
December 2016
Aaron from Karvonen's
Company Size: 11-50 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2016
A Partner for Growth
STORIS is focused on making our business (as well as others) more efficient and customer focused. The simplicity of the UI, processes and overall system allow our employees to focus entirely on selling and servicing our guests. The scalability of the cloud-based platform has already allowed us to seamlessly add another location that is tailored to our specific needs. As a growing small business, the benefits far outweigh the costs, especially considering the breadth of what STORIS offers its customers.

Response from STORIS
Replied December 2016
Thank you so much Aaron. We appreciate your continued support and value our partnership.
May 2020
Anthony from Bacon's Furniture
Company Size: 51-200 employees
Industry: Furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
May 2020
Storis Review
Pros
Storis has an extensive menu that help manage every area of our business.
Cons
Very expensive software and complex without training.

Response from STORIS
Replied May 2020
We appreciate your feedback and your partnership. Thank you for taking the time to leave a review. We would be happy to assist with any of your training needs. We offer unlimited free webinar training for each area of the system. -Nancy Figueras STORIS Manager, Client Relations
November 2017
audrey from opdyke furniture
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
For me it takes a while to master but is good in the end.
Pros
Variety of applications. I like the customer search features. The reports are very detailed and give me the ability to evaluate my business from different values.
Cons
Find it a bit awkward when trying to navigate from one site to another. I think that when scanning on point of sale it should have the last scanned item first not last. It would prevent errors in scanning.
June 2019
Cathy from LAM BESPOKE
Company Size: 11-50 employees
Industry: Furniture
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
June 2019
Good for Growing Businesses
Pros
Accountability. It tracks each movement, so you can retrace your steps to figure out what was done and how to undo it if needed. If it's a challenging knot, customer service is always helpful in untangling or explaining!
Cons
There's a learning curve, so new team members need time in acclimating. It's not as straightforward as something like Intuit Quickbooks.

Response from STORIS
Replied June 2019
Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Nancy Figueras Manager, Client Advocacy
September 2015
Mike from Burlington Furniture Company
Industry: Furniture
Time Used: Free Trial
Ease-of-use
4.5
Customer support
5.0
Functionality
4.5
September 2015
Superior, powerful and intuitive, POS package.
Pros
STORIS 9.5 is very reliable and structurally extremely sound. The different Modules allow a business to choose only what they require and all work seamlessly together, in my experience. The Table setups are extremely thorough yet flexible enough to customize to one’s own business needs. The interface is extremely User friendly, intuitive and highly customizable. STORIS offers a variety of “pre-built” reports but more importantly, to our business, the ability to create and run queries. The HELP functionally is very detailed,screen specific, and in most cases will answer any question one might have. I have used numerous POS packages over a 30 year career and although all have been very functional none have come close to the features and ability to customize all aspects of the package as STORIS offers.
Cons
In the attempt to answer this question I have to come up with something trivial which serves no useful purpose to anyone.
December 2016
audrey from opdyke furniture
Company Size: 11-50 employees
Industry: Furniture
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2016
PRESIDENT Opdyke Furniture Inc
Customer service has been very attentive and helpful. I do find the system a bit difficult to learn but it's coming along and I feel we will master it. It does offer a lot of info. It does require many steps to do a quick sale which maybe could be shortened.
Pros
all the features and search mode
Cons
Not being able to flip back on certain screens ie. to update customers info (should be able to do when entering a sale for an existing customer)

Response from STORIS
Replied January 2017
Audrey, thank you for your review and feedback. I have passed the feedback on to our Client Advocate team. We know that you can master STORIS too!
February 2018
Sheila from Arhaus
Company Size: 501-1,000 employees
Industry: Furniture
Time Used: Less than 12 months
Review Source
Ease-of-use
3.0
Functionality
3.0
February 2018
STORIS is a mess
Also, I noticed that on Holiday shopping days when we were most busy, the system would go down or lock us out! A product of the server being used by multiple retailers and over burdened I guess.
Pros
The limited functionality allowed me to learn it quickly. I have been in the computer industry for about 25 years so the old fashion functions like the use of function keys gave me a little nostalgia.
Cons
Antiquated features and functions. In my work we had to have multiple software products to accomplish the POS process. For example we had to look up a custom product SKU and all SKUs in one application, write it down and then sign into STORIS. STORIS required us to use the function keys rather than typical right click for copy and paste. Really OLD FASHIONED. This is just one example

Response from Nancy
Replied March 2018
Thank you for your review on Software Advice. We are sincerely disappointed to hear of your experience. After researching your issues with your ERP Administrator, it was confirmed that the issues you experienced logging in were due to insufficient licenses. The number of STORIS licenses our customers elect is outside of our control. In addition, we offer unlimited free webinar training for each area of the system. Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart. We hope to have the opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed. Sincerely, Nancy Figueras, STORIS Client Advocate Supervisor
December 2019
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
December 2019
Awful system
STORIS is a hot mess and I highly recommend using a different POS system.
Pros
The only reason I used this software was because our company used it instead of any alternatives. It never worked as designed.
Cons
Everything. The scheduling portion was broken, it wouldn't give correct information when making inquiries on availability, it would just lock you out of orders at points.

Response from STORIS
Replied December 2019
Hello, We regret to learn of your disappointment. To address your concerns we would be happy to connect with you to see how we can assist. When a Retailer goes live on STORIS, a trainer goes onsite to assist, bringing with them detailed knowledge of STORIS' processes and retail operations. Last year STORIS successfully brought over 40 new partners live on our solution. We understand that conversions are hard work and that change can be stressful for staff who are required to learn new software and new ways of processing information, which often puts them outside of their comfort zone. We remain available to show you how STORIS can be an impactful tool for your business, as it is for well over 400 retailers. Our mission remains to deliver the strategic technology and professional home furnishing retailers need to succeed. Sincerely, Nancy Figueras STORIS Client Relations Manager
May 2018
San from Mega Furniture
Company Size: 201-500 employees
Industry: Furniture
Time Used: Less than 2 years
Review Source
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
May 2018
STORIS, perfect for higher scale furniture companies
Pros
I like the user interface. It is very clean. I also love the integration with Dispatch Track. Everyone in my company uses this program and absolutely loves it!
Cons
I hate that the program doesn't scale to 4k properly for me and customer service can be a bit busy at times. It's also a bit expensive which might be a turn-off but it is well worth the price!
September 2015
Larry from Just Cabinets Furniture & More
Industry: Furniture
Time Used: Free Trial
Ease-of-use
4.5
Customer support
5.0
Functionality
4.5
September 2015
Storis RoX!
Pros
The product encompasses everything in one package and can accommodate any size retail business. The software itself is easy to utilize and if you ever need assistance Storis's support is second to none! I've been in the IT support department myself for over 20yrs and got to give the highest of kudos to this companies outstanding services and support.
Cons
Well if I were to give any kind of negatives I feel the main downside to the product is it's core database use of IBM U2 as opposed to SQL or Oracle. Also, all client machines must have a decent network connection to the database (<50ms milli-second response time) for decent use and if your network connection is down you cannot utilize the software at all as there's no local database, so be confident in your network connectivity and security.
August 2016
Keith from Chapin Furniture
Industry: Furniture
Time Used: More than 2 years
Ease-of-use
2.0
Value for money
3.0
Customer support
4.5
Functionality
3.0
August 2016
Mixed Review
Pros
The staff at Storis is very responsive and helpful. They make me desire to give Storis an outstanding review, but I'm just not quite there yet. Hoping that Storis overhauls their platform to make it more user friendly.
Cons
1. If you are an old school Microsoft platform person, you may enjoy the use of the software. In comparison to today's drag and drop, intuitive computing environment, the Storis software feels dated and clunky. Multitasking in Storis, or having multiple screens up at one time is almost non-existent, and to complete a task, or even offer a customer a simple refund, there is not always one simple process that allows the user to finish the task. 2. Storis charges for just about everything. Even to get to the detailed reports we desired, we had to purchase the EIS reporting module. It would seem to me that many of the features that Storis charges extra for should be integrated into the software itself at no extra charge.
September 2015
Bruce from Boston Bed Company
Industry: Furniture
Time Used: Free Trial
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
September 2015
Boston Bed Company loves Storis.
Pros
The ease of use and intuitiveness of the program. You don't need to be a computer genius to use it, and in this industry not everyone grew up attached to a smart phone. Its simple to navigate and process transactions, and easy to find the information you need to manage your business. The Storis staff are extremely helpful and responsive to our needs and inquiries.
Cons
Don't have anything negative to offer - only positive opinions. I will say that we only use a small portion of the total package available to us. As a small company we don't feel the need to automate ordering, routing, price reductions, etc that we might if we were 60 stores instead of 6.
January 2017
Tyler from Northwoods Furniture Gallery & Outlet
Company Size: 11-50 employees
Industry: Furniture
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
STORIS - An Excellent Software Solution
Our company has used STORIS for going on two years and it has been nothing but a good experience. The initial implementation process does take some time, especially if you are going from handwritten sales orders to a computer solution like we were. STORIS really helped us through this process - onsite training at corporate headquarters in New Jersey was a huge plus, as was the onsite direction provided by an assigned STORIS project manager. Now that we're using STORIS, I can't believe how we ever managed without it. It has been key in helping us grow our business, especially as we expanded to another location.
Pros
Real-time inventory and sales figures. Computerized records. Extensive sales analysis reports. Great customer support.
Cons
Occasional (very rare) server downtimes.
September 2015
GREG from BACONS FURNITURE
Industry: Furniture
Time Used: Free Trial
Ease-of-use
3.5
Customer support
5.0
Functionality
4.5
September 2015
STORIS WORKS!
Pros
AFTER WORKING WITH STORIS FOR 11 YEARS MYSELF AND THE COMPANY WORKING WITH STORIS FOR OVER 15 YEARS I CAN SAY THAT THEY HAVE BEEN VERY RESPONSIVE TO OUR NEEDS AS A COMPANY COMING UP WITH SOLUTIONS THAT WORK FOR US AND WITH TECH SUPPORT SOLVING ISSUES THAT, TO BE HONEST, WE CREATE OURLSELVES SOMETIMES, 98% OF THE TIME THE SAME DAY!
Cons
I DONT THINK IT IS REALLY FAIR TO SAY THERE IS SOMETHING THAT I LIKE LEAST ABOUT THE PRODUCT BECAUSE I KNOW THAT ONE PIECE OF SOFTWARE IS NOT THE "TOTAL SOLUTION" FOR EVERY SITUATION THAT COMES UP IN OUR BUSINESS. ARE THERE SOME THINGS I WISH WERE DIFFERENT OR THAT COULD BE TWEAKED IN OUR FAVOR? OF COURSE THERE IS, JUST AS IN ANY SOFTWARE PROGRAM THAT I USE FOR BUSINESS OR PERSONALLY.
November 2016
Nick from IMManagers.com
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
November 2016
Storis Story
Easy to use- from sale processing, inventory and scheduling deliveries. Function-able enough for small companies who require the basics. Yet its flexible functionalities can deliver so much more for large, multi-store companies as you customize functionalities to best suit your needs- but you do need to shell out more to make use of advanced functions/ customization. Customer support is great.
Pros
Easily learned by new users, flexible functionalities and very helpful and professional customer support team.
Cons
The more needs you have for your business model means more money to tailor-fit.
June 2015
George from Newmodel Consulting
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2015
Results of a Consulting Review
I hope to add more info to this review as I learn more; I'm reviewing ERP tools as a consultant and was using Capterra to identify tools to review. After being exposed to Storis I wanted to share my initial impressions -- which were stellar. The tool is very (very!) rich, yet small enough and flexible enough to leave the bigger tools in the dust. Its also specialized to a tight industry segment -- it speaks your language and you don't have to leave your day job to become an ERP guru. The training materials are vast and good; only scratched the surface. Their people have been extremely customer focused. As background, last year I evaluated ERPs for an entertainment industry client on the west coast and neither Netsuite nor MS Dynamics could touch this in terms of custom features, learning curve, or ROI (projected). But the Dynamics people were also very competent - its just that there tool isn't as focused along an industry vertical and requires more tuning to adopt. Which I'm learning is a common issue with ERP systems.
September 2019
APRIL from DODD'S FURNITURE
Company Size: 51-200 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
September 2019
FEED BACK ON LATEST UPDATE OF SYSTEM
Pros
THE FULFILLMENT STEP 3 - THIS IS MUCH BETTER THAN BEFORE, I THINK IT HELPS THE SALES STAFF UNDERSTAND WHAT IS NEEDE IN THIS SECTION THEN HAVING BITS AND PIECES OF IT IN OTHER STEPS
Cons
NOT ABLE TO USE MORE THAN ONE SECCESION AT A TIME
Reasons for Switching to STORIS
YOU HAVE MORE OPTIONS

Response from STORIS
Replied September 2019
Thank you for taking the time to review STORIS. Your feedback is invaluable. We appreciate your partnership. Sincerely, Nancy Figueras Manager, Client Relations
October 2015
Mark from Gardner Mill Co.
Industry: Furniture
Time Used: More than 2 years
Ease-of-use
3.5
Customer support
5.0
Functionality
5.0
October 2015
Great Software with excellent support
Pros
Solid product. Storis is always working to keep the product updated and current. Storis has great support with fast response times.
Cons
This product has lots of features and settings. Getting used to everything takes time.
December 2016
David from Cocoon Furnishings
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2016
Year End Summary
This is a very important software system for our business and as such is critical to our day to day operations. Overall, we are very happy with the product and service we get from Storis. The improvements you continually make assure us that there is an ongoing development to put in place the newest features that we can utilize and move with our industry.

Response from STORIS
Replied January 2017
David, thank you for sharing your review of STORIS. We appreciate your continued support.
December 2016
Sarah from FURNITURE MART
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2016
Furniture Mart loves Storis.
Furniture Mart has been using Storis for about 16 years. Before Storis we used a different software. Storis helps us stay organized and analyze our business needs. We highly recommend storis. They offer training and help is always available when needed.

Response from STORIS
Replied December 2016
Sarah, thank you so much for your kind review. We value our partnership with Furniture Mart!
January 2017
RODD from KALIN HOME FURNISHINGS
Company Size: 11-50 employees
Industry: Furniture
Time Used: Less than 6 months
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
One Happy Customer
We have been Storis clients for over 25 years and have never been disappointed.